Getting ready to replace a $1200 custom made Corian sink that has looked like crap from…read moreinstallation. First of all they held up my kitchen remodel with their lateness, then they threatened to not produce sink when I pressed them. Seams started appearing in the sink right away. Never called because didn't want to deal with their rudeness and defensiveness after that. Cracks around the drain started to appear next and now they are going across the whole sink. Only a matter of time before this sink totally disintegrates. Found out later from my cabinet maker that they had used them before and would not again. My countertops came from somebody up by Vassar. Thank goodness. Just pick somebody else.

Had a great experience with Jacklyn before we went to their showroom, was very responsive to my…read moreemail questions and scheduled a visit. We had a quote from one of the big box stores and found something equivalent for a little less but the experience was much better. We could actually pick out the slab of granite to order and when it was delivered to their fabrication facility, we could pick out which part of the slab we wanted for the countertops and which part for our island. Installation went smoothly, made sure we were happy with everything

agree with the other one star reviews. unprofessional and rude. The design professionals are…read moregreat, Jason project manager is rude, unprofessional, and quite frankly nor good at his job!

We had an exceptional experience with Premier Granite and Stone. Kitchen countertops installed…read moretoday. Team Adam, Tanner and Drew were here on time, did a great job with the installation, professional, friendly and respectful of my property. I would highly recommend this company!

There has been new ownership (Erik King) since the previous reviews. This company also goes by the…read morename Elite Home & Stone Supply. Unless you want to be frustrated and finish the job yourself after spending a lot of money, avoid this company. The selection of products is good and the quality of the granite stone is great. The service, installation, and finishing were poor. We were told installation would be two weeks after the design was submitted and the downpayment paid. Five weeks later, the installation was scheduled. No call, no show! One day off from work burned. Another week goes by after making a few calls and sending emails. Finally, a call out of the blue to install on that day. But only part of the countertops because the "guys at the shop did not polish the bottom of the island. Another week and a half and the island is brought to the house but not the rest of the countertops or the backsplash. After another week, another call out of the blue to come and do the installation. Another excuse; the owner says he left the keys to the truck at home. Another day off work burned! A couple of days later, a call out of the blue asking if anyone would be home for the installation. Finally, the last countertop and backsplash are to be installed. The backsplash sections are not even but supposedly, the wall is not straight so it's the best that can be done. The rounded corners are jagged but "if I use any type of diamond drill, it can be smoothed out." When I started to install the kitchen hardware, the drilled granite access holes are too small, the sink holes do not align with the drilled granite access holes, and the cut-outs for the electrical outlets and boxes are not large enough for the screws to align with the electrical boxes. At this point, the final payment had been submitted and there is no more contact. I texted, emailed, called, and spoke to a person in the office, and no returned phone calls, emails, or text messages. After two weeks, of waiting I am doing the finishing and polishing myself. A two-week project turned into an eight-week nightmare. https://www.hollandsentinel.com/story/business/2023/01/30/west-michigan-contractor-arrested-after-failing-to-complete-work-appear-in-court/69852441007/

My wife and I went to Granite Direct fr a piece of granite for a bathroom vanity and after dealing…read morewith Russ we had it all laid out for with Russ, we had the stone marked out for where we wanted it cut so all of the veins would match (keep this part in mind for later). We then spent the next month and a half finding tile colored to match the piece of stone we chose. We finally got the bathroom to the point where we could have the top set and contacted Russ to make the appointment to have them come out and template. The appointment was set for a Thursday, the people showed up on Tuesday. We contacted the store (Russ again) and said it must have been a mix-up due to similar names on the calendar, the appointment for Thursday was still set. My wife took a four day weekend (Thursday and Friday) as long as they were set to come out on Thursday she may as well get some other things done that Friday. They never showed up. Contacted the store again, "They'll definitely be there tomorrow." (Friday) Again... never showed up. Now bear in mind, we understand that a single bathroom vanity isn't a big dollar job but, it's important to US. Saturday we went and talked to Russ (again), and he said he was having issues with his installers (not our problem but, it's turning into our problem) so he'd show up and do it himself, which he did that following Monday after hours. Asked him approximately when the stone would be ready for install and he said he had a huge job coming up and he wanted to get it done before then so, about a week and a half. Got the call that the stone was ready and made the appointment to have it installed, two weeks after the template was measured on a Friday. Installer showed up at the agreed upon time WITHOUT the backsplash. He said he would get the situation resolved and contact us first thing Monday morning. Monday morning came and went and I heard nothing, as I work about a mile down the road, I drove up to the store during my lunch hour to find out why it is so difficult to get a simple vanity installed in a timely manner and wound up being berated by Russ in front of two other employees. I was told "I'm tired of being yelled at over this job..." (pretty sure I hadn't yelled at him once, and he'd definitely know about that) "...we can just come pull the granite and be done with it." Now, please realize, if this had been for me personally, I would have said "Let's go, I'll follow you. Just give me back the money I've already paid you." and I would have found another source for a countertop. But, it's for my wife, and one does not simply toss a month and a half of tile searching with your wife in order to make things easy. It's Wednesday morning now, my wife sends me a picture of the countertop via text(Remember what I asked you to keep in the back of your mind for later?), I look at the picture and the countertop is backwards. The part that we had drawn pictures of, and spent 45 minutes discussing the layout of the grain in relation to the splash... all wrong. Long story short. Find someone who will appreciate your business for what it is, big or small. It's money you earned and want to pay for a service that's deserving. Granite Direct in Kentwood (Grand Rapids), Michigan is Definitely not deserving.

Horrible , horrible business. Lying, lazy, sexist, employer. Did not have a clue for any repairs…read more Just wasted time, only wanted to speak to husband. Everything Steve Dennison touched, had to be fixed , correctly. Throw your $ in the trash first

Wanted to update here: I've used The Repairman for a few additional things around the house -- more…read moredrywall repair, minor plumbing and electrical issues, granite repair. Austin is so helpful, it's almost comical. He will notice things that are amiss and offer to fix them! And because the rate is flat by visit/half-day or full day, additional tasks are included (I only pay extra if additional materials need to be purchased).

Installed damaged quartz with a chip on the edge of the cutout for the sink and chips where they…read morecut holes for the faucet and water filtration system. They got epoxy all over the exterior of our cupboards when installing the quartz. They broke my sink and when they finally installed the replacement sink they got black tar like adhesive all over the wall of my cupboards. They admitted their damage and attempted to clean it up with paint thinner which made it worse. They miscut a corner of the quartz by the dining room wall. Sent photo to owner of chip in quartz but me. Stein never got back to us. ZERO accountability for their incompetent installers.

Beautiful counters, very reasonable price! They did such a nice job in my kitchen, you can't even…read moresee the seam! When the husband first saw it he said, "Wow, how did they get that installed in one piece, I'm impressed!" I had to point out the seam to him! Plus we ordered the bathroom counter at the same time, saved hundreds of dollars! I have and will continue to recommend these folks to everyone!

Had the carpet removed and flooring put down. They did a nice job. Also purchased tile for a…read morebathroom floor. They let me return the excess tile. My experience was pleasant and Missy was quite nice.

My Husband & I purchased a 6 month old home (previous owners built the home, moved in and had to…read morerelocate 6 months after moving in) About 2 months after we moved we had issues with vinyl flooring buckling. I contacted Advance and was told because I wasnt the original owner the warranty was void. I went to Rockford flooing and got the issue corrected. We have lived in the house about 2 1/2 yrs and have substanial issues with ALL flooring. EVERY carpeted room is buckling & will need to fixed, ALL vinyl flooring is buckling as it was not glued down, LVP flooring is pulling apart. Literally every room has major flooring issues. Advance DOES NOT install properly and does not stand by their workmanship.

This was my 3rd experience using Granite Transformations and I continue to be pleased with their…read morework and the finished product. From their first consultation visit through installation personnel were friendly, helpful, not at all pushy for a sale, and respectful. The installer, Steve, was on time, friendly, got the job done in a timely manner, answered any questions I had and left me with little clean up to do. I would recommend GT to anyone looking for countertop upgrades.

There isn't a zero star option so 1 will have to do. Absolutely WORST experience from the sales rep…read moreto the scheduler to the installer to the owner. Photos in post. Horrible communication. Sales reps will price gauge you so DO NOT use them!

The templater was fast and accurate, the installers were also, and countertops are beautiful…read more I'm very happy with the whole experience except that to get to the point of ordering took a long time to get an appointment with Home Depot. This should have been a lot faster and easier but apparently there's only one person who can do this and this creates a real roadblock.

Lots to choose from when designing your kitchen and bath. Countertops, flooring, cabinets,…read morehandles/knobs, faucets, kitchen and bathroom examples of setups. See what design works with your space to help with the remodel. We were able to take samples home to compare to our wall color and flooring to see what works. They were super helpful in the design. Listened to make sure to use every ounce of space in the new cabinet design. Went over the different cabinet materials to choose the right price range of product for us. Printout of the new layout was spot on with the design plan we were thinking. Update after we get it finished.

There is a lot going on here with all the rooms and levels. Also a couple restaurants. Floor in…read morearena seats could use a power wash every once in a while so definitely don't place stuff on the ground. We went for a Robotics competition in the winter. Parking is hard to find and when you do it is a walk. Staff was helpful in directions in where to go since the eating area, judging, volunteering and registration were all in different areas of the building. The bathrooms were accessible and clean.

It was my first time visiting Trinity Health Arena for a Muskegon Risers (soccer) game recently…read more The tickets were pretty cheap and it was all open seating, so no assigned seats. We ended up near the cheering section, which was fun and lively. The arena itself is tiny, with only one level of seating and a small concourse with a couple concessions stands. This arena is interesting because it houses two different restaurants that have a view into the arena from inside the restaurant. So in theory you could just get a seat at one of those bars and watch the game without having to pay for tickets to go inside. We were able to find free street parking nearby, which was great. I'm not sure if they have a designated lot or parking garage. I only saw one restroom area inside the arena which was a bit of a walk from where we were sitting. The facility was clean, kind of smelly from all the guys playing soccer, but not too bad. The game itself was really fun, with high energy and some pretty competitive players. At the end of the game, everyone got to go out onto the field to chat with the coaches and players and I saw lots of little kids getting items signed by the players, which was cool. I'm glad we went and would go to another game in the future.