I had them install a new condenser and air handler to replace a 7 year old Goodman installed by Scott's One Hour Air. The evaporator coil on the Goodman was leaking for the third time and the wait time for replacement was several months or longer. I had Lloyds do an expert evaluation and install of a new Trane compressor and air handler. Everything was done professionally. The new unit is so quiet and efficient. I will not hesitate to recommend Lloyds to my friends and neighbors. read more

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My fan motor in my air handler went out this week. It was after regular business hours so I called a company that has technicians on call after hours. He came out and assessed the problem but didn't have the part on his truck. That company called the next day and quoted me $2000. A lot of $$$ for a fan motor replacement. I have always used Lloyds. (Since 2000) and should have waited for them to come out the next day. Lloyds came out today and replaced the fan motor for less than half the other company's price. Lesson learned. Be patient and stay with the company that you know. Honest, great work and fair pricing!! Thank you Lloyds!!! read more

I've been having Lloyd's Heating & Air service my heat pump for over 15 years. Today, Jean (A/C Tech) completed a thorough semi-annual maintenance on my system & explained the process & results to me clearly. Thank you! read more

We had been dealing with an AC service for over 10 years. Had to have the unit replaced a year ago. Since then every 2-3 months our AC went out, they would come and there was always an issue. Finally we were so frustrated we were referred to Lloyd's. These are the most professional technicians I have ever met. Terry the owner came out, gave us an assessment and showed us the shoddy work( my words not his) that had been done on the air handler . We were trying to decide what to do when it went out again. Wayne came out and found the coils were leaking and had to replace the coolant. The best part is we were finally able to have the air handler replaced. Jason and his associate came out and replaced the air handler, he even cleaned up everything when he finished. Now we have the most quiet and efficient air handler ever. It is like a cloud of coolness. So very happy with the system but especially the staff and owner of this company. We highly recommend. read more

We had an A/C company state we needed a new A/C system. So we called Lloyd's for a second opinion. Terry came out and provided a thorough technical assessment and found insulation in the blower motor which caused the A/C to blow warm air. Once removed the A/C was back to 75°. Additional, Terry provided recommendations to extend the life of the system. Lloyd's is hands down the best A/C company we have worked with. Thank you! read more

I emailed Lloyds late on a Saturday night asking if they could come out for an estimate on repairing my duct work. Imagine my surprise when at 9am on Sunday (yes Sunday) morning, I got a call from them saying they had an opening Monday afternoon. I quickly snagged that appointment. I had just purchased a house, and unfortunately, I learned on Monday that my phone did not get good service in the house. Terry called a couple times and left me messages- that I didn't get until almost an hour later. When I called him back- he was very nice and said he had gone on his next job that was nearby- and would return to me in about 15 minutes. He spent quite a bit of time up in the attic inspecting the ductwork- and came back with a very fair price of $710. He seemed very knowledgable on what needed to be done- and answered all our questions. Later that week, I scheduled them to come out to do the work. The technicians that arrived were very friendly and professional. I mentioned to them about possibly having my ductwork strapped up (it was laying on the insulation)....and they ended up strapping it up, and sealing some leaks, at no extra cost!! Also, I had to go to work while they were completing the repairs- so they just called me when they were almost done so I could come back and pay them. All in all, a very great experience. I look forward to using Lloyds again. Thank you :) read more

fast ,outstanding service I don't have anything bad to say about this company other than I should have used them year's before. read more

I paid to service our air conditioner but was told that since I was the tenant, I couldn't have the write up on what was wrong with the system. Why did I pay for this service? I should get my money back and you can charge the landlord, who you did give it to, right? I wouldn't use this company again or recommend it to anyone. read more

I 'found' Lloyd's through my work back in 2004. I was in charge of facilities and Lloyd's was our AC company. They repaired our ACs (we had 5 commercial units), and replaced as needed. Their prices are extremely competitive, they are honest and they have good technicians. Lloyd's will tell you when you need a new unit, but will also tell you when all you need is a repair. read more

We had our a/c system fail 07-05-19 but didn't realize it till late in the evening. We called Terry who was recommended by a neighbor. Terry came out Saturday morning & diagnosed our outside unit was bad. It was struck by lighting. He gave us a quote for the replacement unit. His employees arrived right at the scheduled appointment time. They were professional, polite & neat. They checked our inside unit to make sure it was in good working order. With in 1 1/2 hours they had the new unit installed & our home cooling. They even did some bush trimming for me LOL. Thank You Terry & everyone at Lloyd's Heating & Cooling Inc. You have a new customer !!!!! read more

We were interested in getting a UV light installed on our A/C unit, since weather has been extremely wet & humid. The company mailed us an informational flyer over different types of systems and what the Pros/Cons were. They were able to come out & install the UV light system & breathe Easy treatment within a reasonable time period. I have an infant in the house so I didn't want him exposed to moldy air. I would recommend this company for their excellent customer service & quality products. read more

Quoted a job for a range hood. Last minute refused to do job for no other reason than they said that it is not something they normally do. We wasted time thinking that they were the contractor now, more than a month later, we are scrambling. read more

Just today had my A/C serviced by Lloyd's and I was very impressed. Will, the technician, arrived an hour early, but only after I received a call approving the time change. He was the most professional, clean-cut and polite repair/service person I've had at the house since I bought it several years ago. He was careful to wipe his shoes each time he entered the home and even brought it a package for me that had been delivered. Before Will left, he explained to me what he did and the results of his tests - he also answered my questions re: the air filter placement. I received a discount for using Angie's list, but the price was reasonable to begin with. I highly recommend Lloyd's! read more

I don't know what to say except DO NOT GO ANYWHERE ELSE FOR YOUR HEATING AND COOLING NEEDS! My family is in from Seattle to deal with our aunt and uncle who both suffered a stroke and have not been in their home for some time. When we got here, the temperature in the house was 80 degrees. We thought maybe someone had turned off the air, so we set it to 70 and then went to the nursing home to visit our family. When we got back three hours later, the house was even hotter - close to 90 degrees. A quick check (in the dark) of the air conditioning unit outside, and we realized it wasn't working. We called another (24 hour) HVAC company that we found on Google. They came out and "fixed" the problem. The air conditioner worked for about 5 hours and then stopped working again. In the daylight we were able to check the unit more thoroughly and found the Lloyd's sticker. Called them and within a few hours they were here. Rob and Will were AMAZING!!!! They stayed for hours, until they were certain the unit was actually fixed. They also replaced all the filters and cleaned the drains. The entire time, Rob explained everything they were doing as they were doing it. They didn't do anything before they had my permission to do it. Additionally, they did not enter a room until they had my permission to go there. They treated me with the utmost respect and, frankly, did not mansplain a single thing - which is huge! And, all of this was less than half of what the guy who DID NOT fix the AC charged the night before. Additionally, they were so compassionate about my aunt. Apparently, they know her well, and were genuinely concerned for her well being. It really helped, considering what we are dealing with right now. I cannot recommend these guys enough. Call Lloyd's if you need HVAC repair or installation. You won't regret it. read more

NOT a happy Customer at all. It cost me $800+ to have an evaporator coil replaced that was under warranty for an A/C that Lloyd's originally installed 4 years ago. It's more than double what I was quoted by the company. I will be going with another heating & cooling company in the future; unless the same part needs to be worked on in the next 365 days (b/c that's their labor warranty). read more

The level of service & positive attitude has really taken a nose-dive since Lloyd sold this business a few years back. I won't use them again. read more

We used Lloyd's twice this week: once for an emergency and another for maintenance. Both Rob & John were professional, timely, friendly and knowledgeable with our A/C concerns. Appointments were easy to make and times were convenient. read more

Since I cannot give a zero, I had to give them a one. We had an appointment that they gave from 12-1pm. I called them at 130 and was told he was running late and would not be there until about 330-4. At 440 I called there office again and it went to voicemail even though they say they are open until 5. I will not ever use them again or recommend them ever. No courtesy call from them at all, just goes to show what they think about there customers. read more

This company has been around for years. Faithfully serving my air conditioning and heating needs. I have been pleased with their service. Great service and reasonable with their prices. read more

Excellent service, professional staff, and a fair price; you can't ask for more. I replaced my heating and air units in my home and Lloyd's office and service staff were simply exceptional and a pleasure to deal with. They were on time, courteous, and professional at all times. They installed the new units, were meticulous about their work. and left their work area clean. The new heating and air system works like a charm. I will recommend Lloyd's to my neighbors and friends. read more