Is there a no star review? The service of this company has no value. The first service call was…read moreperformed a week or two ago, but I was consulted about replacing a part that still worked, which I chose not to, although the units parts were still under warranty. He could have replaced them for the service charge but didn't and what do I know about air conditioner parts? Then, shortly, this is in June, the early days of summer. another AC failure on a Saturday night. Calling in a service request was met with a full mail box. I called first thing Monday morning and wasn't able to talk to somebody for 30 minutes for the service call which didn't arrive until late in the afternoon, where it was pronounced the part another part had failed, and that he would get the previously injured part to replace that too. The part he did replace cost $192, for a unit guaranteed for 10 years (still under warranty). By the way, you don't get to see the invoice until you pay it. He returned Tuesday and replaced the previously injured part, charged $160 for the service call, the system blew cold over night and failed the next morning. He came back the next day and replaced the dryer, and charged me $569.00 (not itemized although a dryer was replaced) for almost a couple of hours work, tops. Well comes the following Saturday night, and it failed again. The same tech did all this. He is rude, his pants hang down below his ass, he was speaking to some woman on cell in speaker mode almost the whole time he was working, and to justify the price he said to the effect that I live in a nice house and he lives in a shack; is that like white privilege or something. I don't know. I guess that Bart has retired and is no longer involved with the company or the market allows for bad service and he just does not care. I requested a working AC on the system I purchase 7 years ago whose compressor was already replaced once and I pay a semi annual fee to be maintained. The quality was trash, and there was no value in being inconvenienced, and the astonishing claim from that technician that he as performed a valuable service for the value of the money I paid. I pay for protection, but the providers are incompetent.

We were with several other AC companies...ALL OF WHOM over-sold us on products we didn't need…read more(because they worked on commissions!)...and their products were not even installed properly. This company does NOT have their employees working on a commission basis...and they are extremely honest as well as very knowledgeable. You can even select fro the same person to service you as needed. Do not look anywhere else.

My 15 yr. old heat pump was on it's last leg and I decided to replace it. Ariel Perez promptly…read morecame out to look at my system. He was very knowledgeable and gave me a quote for a new 3 ton heat pump. Miraculously, he had an opening to install it the next day. The crew arrived first thing the next morning and the job was completed by 3pm. The City of Clearwater code inspector approved their work the next week. Overall, I had a great experience with the entire staff from the receptionist, crew and owner. Everyone was patient and polite. I can definitely recommend Comfort Air. As a heads-up, there's an additional 3% charge for credit/debit cards. I wrote a check.

Terrible. I spent a lot of money with them on 2 new AC systems and have issues with both of them…read moreand the owner Ariel Perez won't call me back, answer emails, texts ect to fix them. I had to pay out of pocket to get it fixed, and they were less than 6 months old. Phone message says out of business or number was changed. Very poor service. Unfortunately I referred them to several friends.

John is honest and dependable. They came highly recommended from a source I highly trust. I've…read morerecommended them to others.

My office uses Serge's, my boss uses Serge's, his neighbors use Serge's, my co-workers use Serge's,…read moreI use Serge's - get the picture? All these finicky Florida people can't be wrong! I will caution you up front - they WILL be more expensive than pretty much anybody else you get a quote from. That being said, whatever you need done, it will be done correctly. And while I'm all about shopping around for the best price, when it comes to my air conditioning unit, I'm just not willing to look for a bargain. I've gone that route, and lived to regret it. The satisfaction of knowing my A/C unit will work properly the entire year and many years in the future is worth paying a little extra for.

I had an amazing experience working with the owner of the company, Rodney. He was honest, always…read moreavailable, and did not try to take advantage of me like the previous AC company did. Highly recommend and will recommend him to my clients in the Tampa Bay area moving forward!

Do not hesitate to use this company! Rodney is very professional and has vast experience in HVAC…read morerepair/replacement. He was quick in his response; repair was done hours after first call. Since most of occupants of house have major health problems (1 guy is a Double amputee & 2 guys have advanced Cancer), it was critical that AC to house be quickly restored. Rodney observed the situation and drove down to Brandon to get part. Rather than try to get us to replace this 10+ yr unit, Rodney simply repaired it . The final bill was fair and reasonable. We will definitely use this company in the future!

Tommy & crew has always provided excellent service & prices ! Grateful for their honesty ! A+++++read more

We were strong-armed into using this company. Bad decision from day 1. Post -Helene restoration and…read morethey failed on every level...communication, professionalism, punctuality (I'm not talking minutes or even hours, but days), quality of products, quality of installation, knowledge and understanding of our basic needs, customer service response, following up on punch list items, incorrectly installing elements. I could go on. When the airflow wasn't reaching a certain part of the house, the tech they sent to change out the duct changed THE WRONG DUCT, even after being told which one to change! We had to hire a different company to fix what they installed. This company is not the one you want for any reason. We are still, almost two years later, dealing with balance and flow issues and adequate cooling. There are better, more currently informed with best practices, and more customer service oriented companies to choose from. And it wasn't like they were a bargain, either. Don't hire them!

We have called Anchor Air for 3 days now. They have come out and found nothing wrong. So today I…read morethought it's hot in here and sure enough it was 82* in my house! We paid $200.00 3 days ago and still nothing has been fixed! I'm so disappointed in this company taking my business somewhere else!

I'm sad to make this review. My experience with Anchor wasn't promising to fix my AC issues. My…read morehome was reaching 90 degrees over 2-3 days. After having to wait another day until a tech was sent to my home, I thought the AC issue was repaired and I'd be resting at night with cool air. No so, within hours there was HOT air coming from the vents. My son was guessing the tech could have crossed some wires in the wrong way. So my husband called the company back and again we wouldn't see anyone until the next day. So I had another day and overnight in the high 80s, near 90 degrees. The new tech said, according to him, the previous guy did make an error with the thermostat. By the time this new guy left, he had cool air coming from the vents. I paid him the $195 service fee. Wellll, not so fast! The cool air only lasted about an hour before the heat was back. I turned off the system and began to seek another company. I came to Yelp and discovered a company I used last year, which I had forgotten the name, and noticed my review. Yahoo! I am thankful because that AC company, who is a small business who has been in business for over 50 years, came to my rescue with a short time on the day I called. I didn't have to wait another day or go through another night trying to sleep in high 80s-90 degrees. The business techs even arrive earlier than the promised timeframe. Within 45 minutes the problem was located and fixed. It did happen to be at the thermostat. Tech pulled out his smartphone to locate the online manual and within a few short minutes the AC was back to providing cool air once again. Their service call and repair only cost me $79!!! AND it kept creating cool air all night long. The set temp was reached before midnight. I slept well and I'm very happy with my new forever AC (see my review) company. Bad news here is Anchor is sinking their ship of poor customer service and high charge! So I'm getting off the titanic and into the rescue boat and riding off with MY new AC partnership for all my AC needs!

Have now had third semi-annual maintenance service. Every visit has been very comprehensive and…read morehandled expertly. I am pleased to extend my relationship.

Complete honest service by Garry today. I had a minor issue…read morewith my AC, I made an appointment and was afraid I'll get tricked to get into a big and expensive solution considering I don't know what's the issue with my AC. Garry was there for 10-20 minutes investigating the issue, found out the solution was simple, showed me what it was and fixed it right away. He charged just the service fee as promised.

Chip came and spent hours working on the AC! He was outstanding and very knowledgeable! I give…read morehim a A+ rating and FIVE STARS! Thank you chip!

We have been customers of Northside Services for several years and have been very impressed with…read moretheir professionalism, thoroughness, and fairness, as well as how courteous and punctual they are when they come out. With great patience and at very reasonable cost, they helped us repair and service a previous system (installed by a different provider incorrectly), and Northside also installed for us a new system when we ultimately threw in the towel on the other provider's botched job. Since then we have enjoyed the peace of mind of their annual preventive maintenance. Overall, we have been extremely happy as customers of Northside and always feel we are in very good hands. They deserve our highest recommendation and all 5 stars.