It infuriates me I'm obligated to even give 1 star…read more Orr Nissan of Hot Springs definitely does a great job of appearing to be professional, customer-driven, and a business of integrity. When in all actuality they are glorified con artists and scammers. Their promos and ads on social media platforms are not even remotely honored. They are just a tactic to get you in the door. Then you are left with an empty promise left unfulfilled and an inquiry on your credit report. Whatever happened to good old fashioned honesty and full-disclosure? What is the actual point of wasting someone's time like that? I would imagine that some people do not have the ability to advocate for themselves and would cave on these borderline criminal tactics and deals. Perhaps some are in situations where they are desperate and businesses like Orr Nissan of Hot Springs capitalize on that desperation. Either way, it's nefarious and disgusting. Honor your word, deals, and promotions that you put out there. Moving forward, I will personally go out of my way to share my experience with any person who will listen. Not one person deserves this type of treatment.

They sure saw me coming. Desperate, single, female with little experience buying a car, they…read moreprobably high fived each other as I walked out feeling raped. I trusted they wouldn't take advantage of me to no avail. Got slapped with an already high price, tons of warrantit's i didn need and I had to pay sales tax to boot. They get you by saying "Its all added into your payment so sign here". They should be totally ashamed and my hope is for karma to rear its ugly head on both of the one's that got me in a mess. Not to mention, zero follow up and zero sincerity. Shame shame!

I have never seen a car dealership that was so dishonest...My son bought a pickup from satterfield…read more, pay $6000 more than what it was worth, and got screwed so bad that it ruined his credit... He didn't drive that truck 2 months until the rear end went out. He turned to Satterfield for help and they pretty much told him to xXxX himself... After spending $19,000 on a truck worth no more than $13,000...he was out another $3000. He didn't get it out of the drive at the mechanic shop when the transmission goes out.... Another $5500. Drives it for 5 weeks then the motor blows... Well he could not afford another $6000 so he has to let the finance company come and get it.... If you have any doubt of what I'm saying, just speak to the mechanic (Brian Purdy) he knows exactly who I'm talking about... If you think about it tho..Car dealers like Satterfield and Landers explains why God created Hell.. He needed a place put them!!!

I had 0 issues when I bought my mustang from them. It was fast, easy, they didn't pressure us. Let…read moreus look around. Yeah I mean your going to pay high interest because they take pretty much any credit situation. But when you are in that situation then this is the place to go. I would definitely buy another vehicle from them.

If I could go lower than 1 star I would. This is the biggest POS car lot in the state. They sell…read morebroken abs unsafe cars without telling you all that they've done to it. They sold my girl a cart with no air bags just because they saw a young girl to take advantage of. Within two months having to spend hundreds on engine issues and not to mention they required the whole light system with lamp cord that kept burning in half. Hopefully someone will shut these awful people down, this is a scam car lot, they don't even have a single car worth driving off the lot. Oh, and hahahahaha you guys have never gotten more than a star review before. That's sad. I mean if I was such a pos I ruined my business, I'd just move on. Maybe even try to right some of my wrongs. But no you want to act like you didn't know . I hope someone does your daughter the way you've done these people.

This buy here pay here car lot they get you by putting lipstick on a broken vehicle. yes they are…read moremostly a salvaged vehicle lot. Do not BUY ANYTHING from this place.

Scammers. Selling lemons they purchase at auto auctions then will try to reposs these cars for…read morevarious reasons to try to collect deficiency balances. I have filed in court against them for Breach of contract amongst other things. One of their current or previous employees reached out to me either as a fishing expedition or to acknowledge they are running an unethical business. Screenshots attached. It's hard to say because some of his statement was omitting key details or diluted with things he could have misinterpreted about my particular situation. Including statements that I was posting particular things & bringing up accusations about insurance that were assumptions. Also they filed their business name under a different fictitious name in the state of Arkansas which is odd. There are many cases where they have done illegal and unethical things to other people as well.

A bad place to get a car from they start calling you when the payment is due don't even get you…read moretime to pay it they start calling at 9 a.m.

Shout out to Mr. Johnnie again with helping me drive off in the perfect car for me and my baby…read more This is my first big purchase and my first time feeling very confident in my choice. I love it!!

We've been doing business with this dealership for over 20 years and has always been a great…read moreexperience. Ask for Jody, he's been with the company a long time and is amazingly responsive.

Terrible used car company. At all locations. They will try to screw you after you get your vehicle…read morei know lots of people that have been screwed by them including my self. There's something better out there if your looking for a used vehicle don't go here.

From the owner: Used auto dealer with two locations featuring in-house financing. Large inventory of high quality…read moreused vehicles of all prices ranges. All vehicle sales include a two-year warranty, free oil changes for life, and sales tax is included in the price. Guaranteed credit approval for all customers. Dealerships offer service department to maintain all vehicles sold.

They were not there! The person who answered phone spoke broken English and said they could not…read morehelp me.

Not so great experience here. They really didn't even want to sell us a car. We have cash, but…read moreapparently they make their money by financing. They didn't entertain many questions about the cars on their lot once they realized we weren't financing. It's cool, we'll spend our hard-earned money elsewhere and they can go make money off the backs of hard-working people who have to unfortunately finance at ridiculous rates. Guess they don't care that we could have probably bought any car on their lot. At least America's Car Mart nearby was congenial to us.

Orr Chevrolet has been my choice for Chevy service since they have been in the Fort Smith…read moremarketplace. There is a service representative named Harold Dean, who is a fantastic customer service rep, He is prompt, thorough and professional in his work. A few years ago, I had an older truck that had an engine issue. Harold went out of his way to make sure that I had all of the options possible to make the best decision for moving forward. If you need Chevy or GMC service, I highly recommend Harold at Orr Chevrolet

Heather Snow is the person at Orr that you can genuinely trust. She does what she says she'll do…read more She's an excellent, honest salesperson who will tell you the truth, work hard to make the best deal and support her customers. I recommend her 100%.