Recently moved to the NOLA area and needed some new carpet put down in our home. Fortunately had…read moresome neighbors recommend New Orleans Flooring to me. Now granted, I don't know a lot about the area coming from Memphis, but I can't tell you how happy I am with the service that we received. First off, in these covid times, all matters of business are difficult, especially involving letting strangers into your home. But the crew with New Orleans Flooring, was not only extremely punctual, but they were courteous to all of my needs and even some of my incessant questions. We've had no issues with any bunching or corners coming up, and I'm still enjoying that new carpet smell here a few weeks after the installation. I really can't think these guys enough. The guy i talked with, John, was very welcoming and warm-hearted. He was able to work with my hectic schedule and provided me with that real New Orleans hospitality I've been hearing so much about it. Definitely would recommend their services to others

New Orleans Flooring in Elmwood did a terrible job on our vinyl floors. We had our floor replaced…read morewith an LVP product called Strong Built Floors which was sold exclusively by New Orleans Flooring. Shortly after installation we started having issues with the flooring popping up and warping. Countless times we had to have them replace the broken and or warped boards. After months of this happening they decided to rip up the flooring and have it reinstalled "properly". Their excuse was not that there was a problem with the flooring but a problem with the installation. So we once again had to rent a storage pod out of pocket and move all of our furniture. Plus, we had to move out of our house with two small kids while they worked. This time they did an even worse job than the first time, rushing to get the entire job completed within a weekend. They did not allow the flooring to acclimate to the indoor environment and did not allow proper drying of the self leveler. There are too many other flooring companies in the greater New Orleans area that I'm sure would do a much better job than New Orleans flooring in Elmwood did. Please think twice before going with this company for your flooring needs.

I walked in looking for a match for my existing flooring. Although they didn't have a match the…read morecustomer service I received here was better than any other store I went to while searching for flooring.

I walked in on a Saturday because we really need to redo the awful, peeling, hideous fake wood…read morelooking laminate the previous owner had installed in one of the bedrooms. I just can't stand looking at it anymore. Kevin was quick to greet me. I already had an idea of what I wanted, but he was a pro at narrowing it down until I was left with 3 gorgeous samples to decide between (which he let me take home so I can SEE THEM IN MY HOUSE!!). He also instantly made me feel comfortable with both his expertise and just his personality. I'll definitely be a back when I decide between the floor samples, and I may even come back to have our kitchen floor redone (sometime in the future). This was not the first place I went to to look at flooring samples, but it had the best selection, the most knowledgeable employee, and hands down the best customer service. If you go in, ask for Kevin. He is awesome.

I stopped here to pick out tiles for a project. It's a pretty big store with many beautiful…read moreoptions. The prices were reasonable for flooring. They also have flooring that are special order. The clerks on the floor were courteous and very helpful. Ms. Carolyn checked me out and was very kind. I had a great shopping experience while there. I will return.

My experience with F & D surpassed my expectation…read more The store size , selection and activity level at noon was a bit overwhelming. If you do need a fair amount of assistance, try getting there at either a slower time or scheduling an appointment with a decorator. I had an appointment with Tamara Guffrey and she listened, to me and gave me her undivided attention. She is a very talented and experienced decorator, having worked uptown for years. The tile we selected matches my granite well at a price comparable to big box stores. Installation was quick and flawless. Her whole team, Judith, Miguel (installer) were great as well.

Thank you Brian! Brian went over and beyond to help me with my DIY wall project. Top of the line…read morecustomer service and reasonable prices!!! Love their products too! Thank you Brian!!!

Moulding & Millwork and Supply is a phenomenal immersive design shop for customer experience,…read moreselection, quality, and price. We went in on a Friday to the Showroom right as they were closing, and Anna allowed us to stay an extra hour longer while she was finalizing paperwork. Anna expertly answered our questions on customization, lead times, and design combinations for baseboards, casings, and crown molding. Anna even offered a venison treat to our dog too. As we were about to leave, our starter went out, and Frank and a few other gentlemen from the warehouse, who were getting off of work on a Friday, stayed late and helped to try to jump-start our vehicle and charge our battery before we could even put in a request for roadside assistance. We were waiting for the tow truck company, and it started to get dark; the owner, David, came out and asked if we were okay, asked if we needed to use the restroom, and ensured we felt safe. David even offered to stay late to guarantee we were not left alone at night. Millwork & Molding and Supply is in a safe location with a fantastic selection. We will be outfitting our downstairs from floor to ceiling with their molding for an elegant aesthetic, factors less than the run-of-the-mill stock at Home Depot or Lowe's. I highly recommend Millwork & Molding and Supply to any individual, contractor, designer, or developer; a true gem of a company, product, and experience with wonderful people!

I hired Pokorn to do demo and framing on an interior condo renovation project. It is fortunate that…read moreI kept the initial contracts small. Thankfully, I wasn't stuck with them for the whole project. I have experience in renovation and historical restoration, and am detail oriented, and had high hopes for a successful professional relationship. On the plus side, they were always responsive to my communications, and seemed to understand what needed to be done. On the minus side, I don't know where to begin. All of the work, except management, on our project was handled by sub-contactors, not direct employees of Pokorn. Adding that additional layer of management inflated the cost of the job significantly. Too many generals, not enough soldiers. Their subs are of varying quality. For example, one subcontractor framed for a new closet in a way that partially obstructed an adjacent door because of a measurement mistake on the architect's plans. The sub didn't think "Oh look. Something's not right. I should ask how to proceed". They just went ahead and built it, even though the drawn plans showed no obstruction, necessitating tearing out the mistake and rebuilding. They also put the subfloors down in the bathrooms before the plumbing drain work was done. The plans clearly showed the fixtures being relocated within the rooms. Something else to tear out. When they removed the subfloor I saw that the bathroom vent duct for the bathroom below had very obviously been crushed (stepped on at the joist), which is why the bathroom vent below had no air flow. If the subfloor hadn't needed to be torn out, this air flow problem could have been difficult to diagnose and expensive to fix later on. Somehow all the generals didn't notice the substandard work. All these blunders would be comical if they weren't so frustrating. Pokorn did correct their mistakes after I pointed them out and asked them to, which is the only reason they got 2 stars. I should not have to do this work: it's their responsibility. Read their contract carefully before signing. It is written in a way that keeps too much power in their hands. They are strict about expecting payment within 72 hours of their submitting an invoice, even if they've screwed up and not yet corrected the work being invoiced. If you're late in paying, they can immediately stop work and require an extra $500 to start up again. You can make the payment "under protest", but then have to trust that they will fix the issue. To their credit, they always did, but I was upset that I had to trust a company that was messing up left and right. Why should this even have to happen in the first place? As is pretty standard, they ask for periodic payments as work progresses. They are the sole determiners of when a phase is substantially completed, which is not unusual, but ask for payment at a point when other contactors I've worked with (and I) would have considered the phase only partially completed. These examples do not exhaust the deficiencies or problems experienced during the short time I employed Pokorn. Let the buyer beware.

Let me start by saying that this company is fantastic and should be hired for your next project or…read morerepair. I have had the opportunity to work with them twice, once to do a small dryer vent repair/installation and once to replace all my major appliances, upgrade my home's electrical breaker boxes and repair/install new outlets. Both times, their professionalism, frequent communications, and monetary value for services provided were second to none! During projects things sometime do not go according to plan, but this company takes immediate action to correct any problem and to make sure things are set right. I will give you an example, during my appliance replacement, the microwave that was ordered from a vendor in NJ (I believe) was delivered to these folks and had sustained obvious damage during the shipment...not caused by them, but man, before lunch, they had procured the exact same make/model from a local provider which made sure that they did not fall behind schedule; their problem solving was done seamlessly, and took away all my worry about this major project. Really cannot say enough good things about this team....they are my go-to contractor when I need their expertise...do yourself a favor and make them your go-to contractor as well!!

Good experience and nice instillation!…read more Bin measured and the product that was expected was delivered and put in place....

Very helpful, super happy with our end result! Will use…read moreagain. Good location. Great variety.

Never use this company!…read more I contracted this company to install countertops in my home. They sent a crew that spoke no English. They did a terrible job. Huge gaps, terrible seams, crooked sinks. I complained. The company refused to cut new stone. They sent the same crew out again, with no translator. They attempted to make adjustments to the countertop in place. This created dust that filled my entire home. It did not fix the problems. They came back 3 times to make adjustments. Beyond the language barrier, the crew was very unprofessional. They took tools out of my garage and used them to complete work. Nothing was stolen but seriously you don't have your own drill? The company was terrible to deal with. We would call and no one would answer. We would go to the store and it would be closed during their posted business hours. We left messages and sent emails, and it would take days to get a response. The only thing they wanted to do was send out the crew who couldn't understand my complaints for adjustments. They acted like the work in the photos below was quality and that my wife and I had unreasonable expectations.

We set out to remodel our kitchen last fall. When we got the designs back, we knew there would be…read moreno way we could do it ourselves. That's when I called CC. I cannot say enough wonderful things about CC. From the moment I spoke with Chi, I knew we would be in good hands. She had Ms Linda measured our kitchen right next day, and we confirmed our 3d design in 4 days before ordering. They installed our entire kitchen in one week, and just 2 days project. Chi and her team's knowledge around everything needed to complete the work is phenomenal. The work took just 2 days. Everyone was a pleasure to work with and over-delivered on what we asked them to do. If you are considering redoing your kitchen with CC, you should. Just make sure that you call Chi.

The team at the Harahan location has always provided the best service and guided us to the right…read moreproduct at the right price. Never oversold is. Recently, their delivery contractor failed miserably to deliver a product to our home. Blake and Matt responded so quickly, and the team personally and rapidly made the trip to our home and manually moved a heavy load from the curb into the home. Great recovery is the hallmark of great service!

Amazing selection of materials!…read more Great people to work with. Always so welcoming! I highly recommended them for all Your residential and commercial projects.