We took our old carpet and did our floors with laminate from LL flooring. The results look amazing!! Guys at the store know their stuff and were friendly in answering our many questions about installation as we wanted to do it ourselves. Their prices are reasonable and the products are great quality. Plus, you can easily return the excess stuff left over so no headache there. Definitely recommend to check this place out for your next floor project! read more

LL Flooring - Building Supplies Near Me - Commerce, California

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Ordered and had butterscotch oak installed in one room. The price was very reasonable and the match to existing teak flooring(no longer available) turned out well. Slight delay with the order, however the team at LL kept me informed of status along the way. Felix Flooring did the installation and was very professional with scheduling, estimates and the installation. Would recommend and plan to use again in the future. read more

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I called the Lumber Liquidators store in Commerce after learning that the LL Flooring location nearest me in Torrance was shuttered as a consequence of their bankruptcy filing in September last year. I spoke to Antonio ("Tony") and inquired about their store inventory of Bellawood Floor Cleaner. He confirmed availability and I drove to make a purchase. The online shipping costs were cost adverse. Tony greeted me upon arrival with the same great phone personality I heard the prior day when I called the store. He rang up my order, offered me a bottle of water and was a true gentleman loading my floor cleaner into my trunk. The experience was worthwhile and I'm happy to still have access to the Bellawood floor cleaner to preserve my hardwood flooring investment. Tony made the drive worthwhile with his professionalism and pleasant demeanor. read more

Our folks used LL Flooring before they were bought out by someone new, and the bamboo floors were beautiful. Since then they had an over flowing sink and thus needed them to come back out and re do a small section. My first call was answered and the new policy explained. 49$ asses fee then another appointment for the work. Great! I'll call back this week! Since then I have called several more times to schedule the assessment appointment, no answer, left messages, unreturned, and finally reached the original man, who asked if he could place me on a brief hold, I waited on hold for more than 10 minutes, finally hung up and when I called right, got a recording saying "I'm sorry, we're closed, please call again..." My point is, if you have another flooring company option, use that one. We are now scrambling to get this fixed before an open house. Really poor service and a horrible work ethic. LL = Lousy and Lacking read more

Lumber liquidators is awesome!!! Their customer service is amazing, their responsiveness is amazing, and their value is straight on! We redid our flooring at our house and we found exactly what we were looking for. They have multiple locations, so if one place didn't have the flooring in stock, the other did. It was such a smooth transaction with them and they were the kindest ppl. I would seriously recommend them for your flooring needs!! read more

My aunt made a purchase at this location and had an amazing experience. They had a really nice selection of materials to choose from. She had many questions and the staff was extremely helpful & genuinely wanted to help you make an informed decision. Tony & Crystal were helpful and did really well when it came to the price-tag of things. Overall very professional and amazing customer service. Her floors came out beautifully. read more

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Loved the new floors and they are very durable at a reasonable price. I would highly recommend this store for your flooring needs. read more

LL Flooring - Hallway flooring! Scratch resistant. - Building Supplies Near Me - Commerce, California

I headed to the Commerce store for a pick up arranged by the Santa Ana store. Tony was a one man show that day - kudos to him for providing great customer service with the volume of customers that needed his attention, both in person and on the phone. Tony had inventory that I needed, but I was still in need for two more pieces of stair nosings. He let me know he would research other stores and call me back later that afternoon with shipping options for next day or 2-3 delivery. Later that afternoon he called me with even better news that there were two pieces locally in Moreno Valley that I could pick up to keep my project timeline on track! Very appreciative of the coordination from all of the LL teams. read more

Tony and the staff all did a wonderful job helping us select and prep the house for the new hardwood flooring. The installers were very skilled and advised us as they worked to professionally install the floor. When issues arose regarding the concrete foundation that were not discovered in the prelim work, LL Flooring promptly notified me of the situation with a corrective course of action that made sense without materially increasing the cost. I highly recommend LL Flooring from the national office to the local installers, their coordination was well executed. read more

Had a great experience at LL thanks to our sales rep Andrew. He was very informative whiched helped us decide what style of flooring was good for our needs answered the dozens of questionswe asked without rushing us. Walked us through what was needed for our DIY project. The store had the flooring we needed in stock so we were able to pick it up same day since we wanted to start our project right away. The price was also very reasonable and the quality seems great. I would definitely recommend Lumber Liquidators to someone considering upgrading their floors. read more

LL Flooring - After - Building Supplies Near Me - Commerce, California

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Awesome customer service from Andrew Young. He was very knowledgeable & helpful. We picked the perfect floor for our living room thanks a million.everything was great. Couldn't have asked for anything better. read more

LL Flooring - Building Supplies Near Me - Commerce, California

Andrew and Tony are the best. They answered all my questions and even helped me on New Years Eve. They have great suggestions and give attention to all your concerns. Prices and product are excellent as I did compare to others. read more

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Andrew did a great job helping us select the right flooring to replace our old carpet. He was always available to help us. The photos show the wood laminate he helped us choose and we couldn't be happier. read more

LL Flooring - Den Flooring - Building Supplies Near Me - Commerce, California

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We couldn't recommend Andrew and Tony at Lumber Liquidators more. They were both helpful in identifying our flooring and all of the necessary installation components. They even stayed past closing to assist us! We're very happy with our decision! read more

LL Flooring - Vinyl flooring - Building Supplies Near Me - Commerce, California

Im glad these guys are open during the COVID-19 era, they are even open on Sundays! Tony was great at the begining but at the end when we tried to return some bad wood he was not as helpful. We ended up keeping the wood because why bother, right?. Anyhow again i appreciate this place being open during these bad times . Service is okay it could be better. The positive side about this place is that you can apply for credit through syncrony bank and you get 2 years to pay back. You also get a $200 statement discount. They have a big variety of hardwood floor and their prices are reasonable, so go out there and check the store for yourself. read more

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Don't ever get stairs installed by them!!!!!Terrible experience!!!!! Landing and treads two different colors (never disclosed there would ever be a difference from the landing) and Lumber Liquidators expects me to pay for rip out and installation again (they will only give store credit for treds). Says we needed to check the boxes our selves and watch the installer install the stairs so we are liable?!? I'm paying $50+ a stair to be installed, plus the cost of the materials and you want me to check your company's work?????????? Realllyy?? Called other stores (Avalon Flooring,Home Depot,Lowe's) and they said that they always have the customer pick out the treads and show how they look together, plus would NEVER blame the customer after paying thousands. They think of returning customers! Im a business owner and would never treat a customer or client in this manor.I'm so upset. read more

Chris was helpful, courtesy and very professional. He made everything simple. Easiest part of our remodel. Highly recommend this place.

Came in today, and was able to get my flooring we were looking for. From the gentleman who helped me this morning (forget his name ) to Andrew who helped me with looking into delivery. It was busy and they never made me feel like they had forget about us. Good inventory and great prices. UPDATE! Tony Tony Tony the man! And the young lady who's name I didn't get. The both went out of there at to help me break down a pallet and restack it so it was easier to take in my cargo van. Big shout out to the staff at the Commerce location. Til next time! read more

Tony, I want to thank you for your outstanding customer service. Thank you and your team at the LL Flooring in Commerce, CA. I placed my order for the Tobacco Road Acacia floor in mid. November and received the flooring on December 27. Although the floor did take longer to arrive than I anticipated, everyone at your location called me with timely updates. Tony, I appreciate the "Do's and Don'ts maintenance" sheet you provided for our floor, the no-charge delivery, the pricing, and the complementary floor care kit. I also want to thank you for the cutting boards that I purchased as gifts. I gave one to my sister, mom, mother-in-law while keeping the last one for myself. Tony, we all love walking barefoot on our new floor because we can feel the floor's groves in every step; I will attach some photos to show you the outcome. Again, thank you for your help and outstanding customer service. Keep up the excellent work! -Yvonne read more

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As a new homeowner, having the top quality as well as competitive pricing was my first priority when choosing a solid hardwood flooring. I am pleased to say the process of purchasing my flooring for my living room and two bedrooms was greatly appreciated from the staff at Lumber Liquidators- Commerce. They were very helpful offering their knowledge about flooring and made it an effortless choice to purchase from them. Would gradly reccomend to any other person in need of flooring. read more

LL Flooring - Building Supplies Near Me - Commerce, California

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Great service and the prices were good especially when you are able to get in on their clearance items. Very helpful in that they can call up other locations to make your orders. read more

Tony was my sales rep at the commerce location. Tony was so helpful in providing me guidance on the best product for my home. He was patient with all my questions, courteous and professional. They also followed up with me when they found the style of flooring I wanted. read more

I got my floors from Lumber Liquidators and they are beautiful. Great customer service Cristal, Tony and Andrew read more

LL Flooring - My house floors. - Building Supplies Near Me - Commerce, California

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My husband and I came here to find laminate for our house. All the employees here were very helpful. We made three trips bringing home samples before we found what we liked. They also had no problem with us picking it up ourselves half one day the other half the next day. We had someone we know do the installation so I can't comment on that for lumber Liquidators. We also had no problem returning what wasn't opened. They took time out to tell us how to clean our floor which I appreciate because I would have cleaned it all wrong. Here are some pictures. read more

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Bought this vinyl flooring at lumber liquidators in Commerce, got a good deal with it. The salesman Tony assists us on what we need and approachable and accommodating. The hardwood floor quality is great , easy to clean and maintain. Will definitely recommend it to family and friends! read more

LL Flooring - Love this flooring.. - Building Supplies Near Me - Commerce, California

Thank you Andrew for recommending and giving us a great deal on this new bamboo flooring. Before and after pics. My wife loves it!!! read more

LL Flooring - Building Supplies Near Me - Commerce, California

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Amazing selection, prices and service! Sam was very informative and helpful in our selection. He has memorized the item numbers on - it seems - ALL of the products. He must have a photographic memory. My wife and I put in an order and are looking forward to it being installed. Before we came here, we looked around at various other flooring places - one as far away as Corona. None of them had the selection (or quality) as Lumber Liquidators. VERY HIGHLY RECOMMENDED! read more

Terrible customer service. Tony was the worker helping me. He sold me opened packaged material and said I would get it at a lower rate because it was opened. I never got the refund for the difference. If they tell you something, get it in writing otherwise you won't see the money. read more

We purchased bamboo floors from our local store, floors were beautiful to start, then they begin to buckle, we thought it was from the cheap and thin padding that we were sold, the padding was as thin as a sheet of paper, so we decided we will pull them up and glue them down. Nope that didn't solve our problem either. The floors begin to discolor and what appeared to be water bubbles which would pop and there would be a sticky liquid on the floor. This has been the worst purchase in my life and it was an expensive lesson. We are finally just pulling all of the floor up and went with a more reputable local company, after going to other stores that's when I learned that Lumber Liquidators has been sued for bad flooring, and that the I should have read the reviews before my purchase. read more

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BUYER BEWARE. READ THE REVIEWS prior to buying your flooring. We bought a beautiful solid maple flooring made by Virginia Mill Works. Worst product ever. Buckles and expands. If you don't believe me... read the reviews. Several other people experiencing the same thing. UPDATE: They responded to this review and say they are sorry ... please contact them. When in fact we have already been in contact with them and had no success. read more

I bought bamboo and vinyl flooring. We are happy with the end results. Tony and Andrew provided great customer service. Thanks guys! read more

LL Flooring - Bamboo floors - Building Supplies Near Me - Commerce, California

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I went to two different stores to get this material. Both managers told me flooring was returnable as packaging was damaged and beat. Went to return it. both store managers were not there anymore. New manager said sorry non refurnable. Bad news as this was being done for a widow with two children pro-bono. I DONT RECOMEND these people!!! read more

From a customer service standpoint, Tony, Victor, and Andrew are all good guys and easy to work with, so I would give them 5 stars. However, as a business I think LL could make some improvements: 1) I understand their whole business model is to sell the materials; however, customers would benefit if there was a bit more streamlined communication/help between them and the contractors hired thru the LL services. Currently, they're completely separate entities, and the customer is responsible for all logistical work and planning. 2) They need better communication between stores. Some pieces I needed for my installation were discontinued; however, the service reps were able to locate them at other stores. Not only did the customer have to pay extra for the shipping, but the reps seem to never be able to tell you exactly when something will arrive. This in itself was a bit suprising, since most retailers don't charge if items are shipped store-to-store. In addition, since all logistical planning is on the customer, this back and forth and uncertainty made the process seem more annoying and difficult. 3) I think their prices are competitive overall. However, their price guarantee seems to be a bit of a scam. With anything, the 'devil is in the detail': https://www.lumberliquidators.com/ll/customer-care/guarantee In my research, the brands they sell are not sold anywhere else, and are probably exclusive to LL. So as a customer, I'm not sure how we would ever be able to bring something in to get price matched to their 'satisfaction'. In my situation, the floors I bought had a special coupon advertised online around 2 weeks after my purchase. The new advertised price went up a little; however, w/ the coupon, the price would have been cheaper than what I paid. I brought this to the reps attention and the response I recieved was that the coupon said, 'on all new written orders'. From a business standpoint, why would LL ever lower the price, if they can get out of price matching by issuing special coupons? This practice seems to be a bit questionable. TLDR: In the end, I probably saved around $1K or so going w/ LL vs going w/ a local full-service floor seller/installer. However, if you're someone who's time is senstive and unprepared to do all the planning, logistics, calling, and picking up items (if necessary), I wouldn't recommend this route. Also, don't expect to get a price match, it's definitely not as straightforward as they make it out to sound. read more

I had a problem with the way that my stairs were done. Each step has at least a centimeter difference in height on the step. In other words the top of the step is uneven and your foot lands on two different heights on each step which is VERY uncomfortable. I've NEVER seen anything like this! I've been trying to get this corrected for over five weeks. The only time that I was contacted was after my first review. Omar who is working my case has flat out called me a liar on this even though I've sent pictures and they had somebody come out here and look at it and also take pictures. He has been aggressive and rude since our first encounter. I was very nice and very understanding until he continuously calls me a liar.Not only would I never use this company but I'm going to tell everybody I know not to use this company. read more

We installed laminate floor on our master bedroom and it looks amazing. I love the floor and the color, it goes well with our wall colors. I recommend Lumber Liquidators because they have great prices and good customer service. read more

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Thank you Andrew!!! So happy we found our wood floor we been looking for everywhere!!!!

We wanted wood floor for our kitchen and our contractor recommended lumber liquidators. Best recommendation. We went in. Store was nice, clean and sales reps were welcoming. Lots of selection and great prices. They even stored our floor until we were ready because our project got delayed. Will definitely use them in the future. read more

LL Flooring - Kitchen - Building Supplies Near Me - Commerce, California

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I was quickly contacted by the company and given a partial refund. Being contacted and given an apology was nice. But they went above and beyond to make it right. Very fair business practice! Thank you! Mistakes happen and I will go back when I need the products they carry. read more

Highly recommend this place ! After running around to OTHER flooring places the OTHER places have no customer service , not even acknowledge your in the store .. I stopped by LUMBER LIQUIDATORS, the best decision on my contracting job I ever made ! Tony helped me locate the hardwood flooring I needed , he invoiced and had all in place so I could purchase. I made several calls to him after to locate some more of the same flooring he returned my calls promptly and had my flooring ready. Please look at all options when purchasing flooring turns out my wood flooring is actually nicer the the bamboo and laminate and the great price at Lumber Liquidators enabled me to do a second project . Thank you Tony for your professionalism, kind , prompt customer service! read more

LL Flooring - Building Supplies Near Me - Commerce, California

This review is solely on their awesome customer service - I have yet to install my bamboo flooring, but will be posting a review about that later. I was very skeptical about driving across town to be greeted by (according to some yelpers) mean and lazy reps, however, I found the courage to go and boy are some of these reviews wrong and misleading!!! Victor and Tony were extremely helpful and never tried to sell me the more expensive wood, or seemed pushy at all, on the contrary, they gave me as much info as possible and told me to take my time in deciding on the flooring; came back the next day to place the order and they gave me as many discounts as possible. Victor seemed very knowledgeable and Tony was always tentative to ensure I was taken care of. Awesome team and great experience so far guys!! KEEP IT UP! :) read more