Once again Roxanne was on the helm. She knows her rugs and inventory. I came back for another runner and they had what I was looking for. TYVM RUG FACTORY YOU GIYS ARE THE BEST. MPW WHITTIER, CA read more

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I purchased a beautiful blue and gray rug no slip at a great price. It looks great in my office. Rug and blanket are for the zen corner. For the students at my school. I totally loved the soft blanket I purchased it's so soft and fluffy you just want to cuddle in it. Roxy provided excellent customer service, she was professional, friendly and extremely helpful. I will definitely be coming back. I will be referring my friends and family. They have a great selection, so many styles and sizes. read more

Best customer service..... Found them on IG when my friend tagged them on her new carpet purchase and I couldn't have been more happy to find them.. Their selection was amazing and I got my livingroom and bedroom new carpets that were so unusual and modern! read more

Rug Factory Plus - Home Decor Near Me - Commerce, California

The blanket throws are soft, warm and perfect for watching movies and snuggling in. Highly recommend if you are on the fence, just do it!

I usually do not write reviews but I was so pleased with the rugs I purchased from RUG FACTORY PLUS i had to share.My order was shipped earlier than expected & the quality of the rugs is amazing definitely recommended. read more

Rug Factory Plus - Home Decor Near Me - Commerce, California

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Best prices for the best design and quality rugs! What great customer service and attention to detail. Very pleased with my experience and highly recommend to everyone. read more

Roxanne is amazing the best place to purchase rugs with amazing quality and the best customer service!

Bought 3 rugs from here, I like how when you walk in, they have rugs hanging book style and you can flip through the different styles and textures. Prices are decent quality is great. Customer service is great too, I was able to exchange one rug for a different style without any hassle (keep your receipt for exchange) read more

They were so nice and helpful and very good deals I got a really nice rug for my apartment with the help of Roxanne super super friendly sending everyone here !!! read more

I love the quality of this brand, and it really matches with my home. Had a great experience, and would definitely recommend. :) read more

The staff at Makymo was very helpful. User friendly website and fast shipping. I really like the rugs I got from Makymo. Nice color and amazing quality! You can't go wrong by choosing Makymo! read more

SHADDY as SHADDY can be!!!! Went there today. I was buying $1000 or so worth of furniture and rugs for my business. Left a $100 deposit, asked who I made a cashier's check out to, since it for my business I have to have documentation. I was told Rug Factory Plus. Left came back with my checks and upon returning I was told I could not pay with my Cashiers checks because it is not Cash. WHAT??? you have to buy cashiers check with cash IDIOT!!!! This scammer tried to get crazy because we told him that we would only take the rug that we needed and leave the rest behind because he refused to give us our money back. He then got upset, and said in front of the other 2 customers that were there that we NEVER gave him $100. Long story short. The sheriffs had to be called. I didn't get my money back, but ended up just paying the extra money to get the only rug i initially went in for. the furniture is not the best, but good enough for props as I had intended to use them for. The rugs are lower end, they do not come with a "Slip Not"' layer on the bottom as top end rugs come with. The guy running the warehouse is a short little thing that carried himself to cocky that lost a $1000 sale because he clearly prefered to steal $100 from us and NOT pay the IRS their cut. If you are looking for cheap prices and don't care much about quality I would recommend this place. AND at least the comment above this from David K is one of the scammers that works there. read more

stumbled across this place one saturday afternoon and i am so glad i did! they were having an awesome sale... 5x7 rugs were in the $150 range and 8x11 rugs were in the $200 range. i don't know what they're normal prices are or if i just happen to come across an amazing sale, but i'm considering on returning to finish designing the rest of my home. they have a wide variety of styles, patterns, carpet material and a huge selection of colors too. we were able to find rugs for nearly every room of our home! the staff was extremely helpful and patient with us while we combed every inch of their showroom selecting 4 large rugs for our home. they helped us load it in our SUV and were very pleasant to work with. definitely worth checking out if you're in the market for a new rug(s) read more

Love this place! Came here on a Saturday afternoon looking for rugs for my bedroom, living room and entry way. They have a great selection of designs and sizes for amazing prices. I purchased an 8x11, 5x7, runner and entry way mat for the price of 1 rug. Sales guy helped me put my items in my small civic and amazingly enough, it all fit. The quality is 10 times better than what you may find at Ikea, I know because I bought a smaller piece at Ikea which I hated right after I purchased these. Would be a 5 star, however, I do hate when sales tries to shove something in my face. Unfortunately, the design I originally wanted didn't come in the size I wanted, and though he was just doing his job, felt that he kept trying to sell me on another carpet design I didn't want, and even questioned me why I didn't like it. If it weren't for the great prices and the design I already loved for my living room, I would have walked away. Luckily for me, I did find another that I love today and was glad I stood my ground. He was still helpful and nice about it though. Honestly would be back to get a replacement for my dinning area carpet. Great Quality, Great Price, good service! Just be careful, sales is sales... read more

I am impressed with the rugs and throws that are sold here. The rugs are designers pick for fraction of what you pay at Restoration hardware or any other high end read more

Purchased a nice area rug from Rug Factory Plus three years back and it still looks brand new. Went back to them last week and bought another one. Their prices are amazing, the quality is excellent, and there are very friendly and professional at their store. Highly recommend. read more

Customer service for me means a lot and the service I got from Rug Factory was amazing! They were nice and knowlegble, took the time, listen to my needs and were able to provide me with exactly what I needed. Everything went smoothly and I left there feeling great about the entire experience. Thank you for all your help and kindness! Keep up the great work! read more

Nick from Rug Factory Plus was totally amazing. He had a runner on his website that matched my living room rug, very unique and hard to find. I contacted Nick who no longer had it in stock but contacted his distributor who was able to get it for him within a week. Once he received it, Nick made contact to share the wonderful news. Nick communicated with me throughout the waiting process and immediately shipped my runner. I received the runner today and it's absolutely beautiful. High quality and the exact brand of my living room rug. The rug factory had earned a customer for life through their assistance and integrity. If your shopping for a rug, look no further. You will not be disappointed. Thank you Nick!!! read more

Best rug material great price and service .I would recommend this to family and friends

Amazing staff! Everyone was so friendly, helpful, and clearly seemed to enjoy their job. The prices are unbeatable and I absolutely LOVE my new rug. Keep it up guys, we'll be back! Thank you! read more

This place is rug shopping made easy! I had no idea what to expect when rug shopping. I'd seen this store before because of their outdoor rug display, so it was my first and luckily, only stop. I was pleasantly surprised by their huge selection. I was planning on getting one large rug, but ended up getting 2 rugs with a runner and a door mat cause the prices were very good. Also, the salesman was extremely nice too. 5 stars here. read more

This location has a good verity of rugs. Very helpful and friendly customer service. I was able to find rugs for my nursery and living room. I would recommend this location definitely. read more

I got a very good quality rug for my room. I got a great deal and I highly recommend this place for any rugs

I ordered a rug online and had a great experience. Roxy went above and beyond to assist me. The price for the rug and the shipping was great. The rug arrived very quickly in great condition. My daughter absolutely loves it, and I am going to order a larger one for her room also. read more

Just bought a rug here. It's a pretty big place and it currently being renovated for improvement. Great selection, great prices and most of all great service. read more

I saw this store during a drive-pass and unfortunately they were closed. Since, I really needed new rugs for my living room, I decided to go back and take a look during their regular hours. I returned when they were open. The parking lot is small, but very convenient. Upon entering, I was greeted by what I assumed was a sales clerk, who was very friendly and told me to ask her any questions. The store is not very large, but rather a good size--not overwhelming. It was very clean and organized. There were two rooms with rugs hanging according to size, price, and design. The rugs were all quite beautiful and diverse. They have a good variety of modern rugs, shags and a small area for children rugs. Upon touch many of the rugs were soft and not coarse as some rug/carpet fibers. The only question that I had was in reference to the price. Their prices were much better than what you would find in a large department store or online. Most 5x7 rugs were priced in the lower $100 range and the 8X10 in the $200 range. There were some clearance rugs that appeared to be a good buy, yet not what I had in mind. I decided upon a green rug with brown and cream leaves designs with a matching runner. Although, initially, I thought the 5x7 would be too small, it fit perfectly. I plan to go back to Rugs Factory Plus to get a rug for my daughter's room! read more

DO NOT PURCHASE A RUG FROM HERE!!! I bought a rug from here in June for my new house. I was originally going to buy one that was cheaper and more common, but I saw a beautiful one there that the girl that worked there told me it was hand made but was more expensive. I liked it so much, I decided to buy it even though it was twice as much as the other one I was going to buy. Every day I did notice little fibers/lint coming off from the rug, but I just thought it was normal. Against my better judgement, I didn't take it back. Then two weeks ago I noticed there were patches of missing rug. I called the company, the receptionist told me to bring it in so the owner could see it. I took it yesterday and he said he needed the receipt. I went back home to look for it, found it, and took it to him. He says he can only give me a discount on another rug and then accuses me of doing something to the rug. Even asks me if I washed it (even though it says on his website it's very durable and to have it proffessionally washed) I told him I would only vaccum it. He asks me what kind of vaccum I use. (dirtdevil) He says he has never seen this before on any rug, yet he just showed me a rug someone returned that started having the fibers come off also but they were smart to return it right away.Then I ask for the manufacturers information so I can call them, first he says they are the manufacturers, then he says it's a company in China,that he is just a distributor, I ask him to give me the number, He says he can't. Then he tells me he will send a picture of the rug to them and asks me for my number and to call him in 2-3 wks. I checked on their website and it says they manufacture this rug. So obviously he was just b.s.ing me and isn't going to call me back. So save yourself some money and anger. GO SOMEWHERE ELSE! Customer Service is awful (except for the girl who helped me when I bought it. Oh & I also believe some of the employees have given them good reviews. read more

Awful Awful Awful!!!! Not sure what to say. I bought a rug from another place that sells Rug Factory Plus rugs. Had an issue with the rug and therefore had to deal with this piece of crap company!! First guy I called was as rude as they come. He didn't answer the phone and then called me back and the first thing out of his mouth was "Who is this?" I asked him if he worked for Rug Factory Plus and he said "Yah what do you want, and who is this." When I told him that this is horrible and not how you talk to customers his response was "Oh really?" He finally gave me the number to the main office and when I called there... again I had to deal with rude people. Was told someone would call be back within an hour. Well 3 hours later and no call so I called them back. And again... rude people. The lady kept going round and round and didn't even try to understand why I was calling. In the end she said well that's not our issue. These are the rudest people I have ever had to deal with! I have let the company where I purchased this from that they should second think selling Rug Factory Plus rugs. I will never, never, never buy anything that comes from this company again. Think twice before even starting to do business with these people. Rude rude rude!!!!! Unbelievable!!!! read more