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    Lkq North Florida

    5.0 (1 review)

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    13 years ago

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    Pep Boys

    Pep Boys

    (84 reviews)

    Absolutely pathetic service. I showed up for a confirmed 3:00 PM appointment, and while I was…read morestanding in line to check in, actually overheard the employee leaving me a voicemail to cancel my appointment. When I spoke up and told him he was literally calling the person standing right in front of him, he still had the audacity to tell me I wouldn't be seen. He tried to blame a "call center" for the mistake, but even after I proved the appointment was made directly on their own website, he didn't care. He flat-out told me that even if I sat there and waited, they wouldn't touch my car today. Why even have a booking system if you're going to treat customers like an inconvenience for showing up on time? Completely unprofessional, lazy, and a total waste of my time. Do yourself a favor and stay far away from this location. Went to Jiffy Lube, 2 blocks over and I was in and out in less than 10 minutes.

    If I could leave none I would, do not come here. Do not even waste your time. I came here last…read moreFriday with my vehicle had it towed because my coolant was leaking. They told me I needed a new thermostat, water pump, and coolant hose. They wanted me to pay $1426 I laughed in there face. I took it to a family friend he looked at it and I only needed a water pump. I paid $400 for the part and labor through the family friend and now my vehicle works JUST FINE. They said my car would have been ready yesterday I had it ready Saturday through the family friend. Do not come here THEY DO NOT KNOW WHAT THEY ARE TALKING ABOUT. If you are a women do not come here alone because they will talk to you like you're the smallest person in the room and SCAM you. Horrible place.

    Lkq North Florida - autopartssupplies - Updated May 2026

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