Eli came to fix my bosch 500 washing machine. He arrived at the time that he said he would. He…read moreprovided the COI for my building as soon as we made the appointment. He figured out and fixed the flooding problem within a very short period of time and charged me what I felt was a very reasonable price for the job done. He also pointed out some maintenance that I could do on the washer and dryer to help keep them running for a long time to come. This apt is full of appliances that will need repair at some point and Eli has a customer for life. I am so glad to have found him.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

We had a dryer that wasn't drying the laundry properly and we called Steven. He came promptly,…read morediagnosed the problem, changed out the parts, all in the space of a couple of hours. He had asked for the dryer's model and serial number before he came to ensure he had the spare parts, saving us money by negating the need for doing more than one trip. Highly recommended!

Steven is the best out there. Quick responses. He works with your schedule and it's not all about…read morethe money with him. Wish I found him sooner. I would've saved tons of money.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Igor, fixed my stove and oven burners. He was professional, clean work, diagnosed the issue,…read moreexplained the "job" thoroughly, ordered the part and fixed my stove a couple of days later, when he received the part. He communicated the whole time. I was never left wondering. I would ABSOLUTELY recommend him to anyone with appliance problems. His price was VERY fair.

My GE dishwasher has been giving me hell since I got it two years ago and despite multiple visits…read morefrom GE Support (Bodewell) as well as inspection from our GC, it kept breaking. It was at the point that I was ready to replace or even though it was a new machine. These guys came in and immediately diagnosed the problem and I had a working dishwasher within two visits. They were very clear about the issue (I am getting new plumbers due to their diagnoses as it was a plumbing install issue) and communicative about timing of visit - I finally felt I was in good hands. So pleased with the service and will certainly use them again if we have issues with other appliances. Extremely professional and thorough. Eli was wonderful.

Eli was awesome! After he fixed my washer, I didn't realize I wasn't supposed to use it again until…read morethe new pump he ordered arrived. I called him as my apartment started to fill with water and he came back right away, cleaning up the water with towels and fixing the washer yet again. I'll be using them for every appliance repair in the future!

Freddy and his team were punctual and efficient in helping me diagnose my refrigerator issue. They…read moreordered a new part which only took 2 days to receive and tried to replace it. Unfortunately my refrigerator was too old and the new part does not fit (not their fault that Frigidaire does not make the part I need). His prices were reasonable for the amount of time and effort it took to figure out the situation. I had to get a new refrigerator and Freddy helped install a new waterline since PC Richards was not able to do so. Freddy is very responsive and works during weekend hours (came on Sunday twice) so convenience was definitely appreciated. I would highly recommend him and his team to help service all of your appliances!

They respond fast, were courteous and helpful. fixed my dryer which did not heat,maintenance, and…read morecleaning. Happy costumer.

My Bosch oven igniter was broken. When I called, Eli was upfront about the total cost (diagnosis,…read moreparts + labor). He was able to narrow the window and tell me when he could come when I texted in the morning and arrived on time. He was knowledgable, friendly, quick, clean and did the job! Thank you!

Highly recommend their repair service, provided consistent and timely communication regarding their…read moreservices and when they could come onsite. They provided great value and clear explanation of next steps.

My kitchen appliances got fried in a power surge. Robert came on short notice. He thoroughly…read moreexamined all the appliances that went wrong and explained to me very patiently. He is very reliable, honest, and hardworking. He took extra time to make sure every step was done correctly and professionally. Excellent service. Very reasonable price. I am happy that I found him and will definitely use his service next time. Highly recommend!

Robert did an amazing job installing our new dishwasher. He is clearly very smart and has years of…read moreexperience and know how. Hes super detail oriented and will Make sure everything is done meticulously and correctly If anyone needs a new unit installed I highly recommend him over the Best Buy or Home Depot installers. He's honest, will troubleshoot problems and explain everything clearly so you know you're making the right move either repairing or getting a new unit. For the record the Best Buy installer tried to convince me that a dishwasher could not be hard wired and I'd need to install a plug for an additional $150 (a surprise added cost when the installer arrived after I had already paid for the installation). This was untrue, but they tried to squeeze the money at the last second. Don't waste your time with them, Robert is the real deal. An honest and hardworking business that I will gladly support over the big box stores.

He quickly disconnected my old oven. Although he couldn't install the new one, he explained why I…read moreneed an electrician.

From the owner: More than 30 years quality service in Appliance Repair experience, to - Fridge, Stoves, Cooktops,…read moreOvens, Washers, Dryers. BBQ Grills & Food Warmers. Give me a call for a free consultation.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.