1. Liu Yao Helen MD

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Visalia, CA

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Liu Yao Helen MD

3.0 (6 reviews)

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Visalia Family Practice Medical Group

Visalia Family Practice Medical Group

2.8(12 reviews)
2.4 mi

I went to this doctor for many years. He's kind, friendly, seems attentive to your needs. I always…read moreliked him. The problem is I learned to late he is simply a pill pusher, quick to tell you to get vaccines and take medications for your ailments. But he doesn't try hard enough to find out what is wrong with your health. I found that out in 2022 when I was finally diagnosed with stage 4 lung cancer. I began having symptoms in 2018 and after multiple test, xray, ct scan etc. He failed to do the necessary tests I needed even after lab techs recommended them. I asked for an apology and still have not received one. After going through Chemotherapy and radiation and thankfully surviving thus far. I think I am owed at least that much. Dr Mark Tetz needs to act like a man and apologize to me for his willful indifference and simple neglec.

had a very frustrating and disappointing experience with a front desk employee named Marsha…read more She entered my daughter's date of birth incorrectly, which caused issues at her doctor's appointment and wasted our time. I want to be clear -- I provided the correct information, and the member ID was accurate and already in their system. My daughter even showed it in person. When I called to have the mistake corrected, instead of helping, Marsha was rude, argumentative, and passive-aggressive. She insisted that I gave the wrong member ID, which was not true, and continued to argue with me rather than resolving the issue professionally. Her tone was inappropriate, and others could hear the interaction, which is unacceptable in a medical setting. Mistakes can happen, but the way this was handled was completely unprofessional. Patients should not be blamed for staff errors or treated with disrespect when trying to fix an issue. I hope management addresses this, because this experience was not okay.

Advanced Medical Care Center

Advanced Medical Care Center

3.0(29 reviews)
2.6 mi

I came here for a second opinion in December because the last doctors office I was at didn't even…read morelook in my throat as I complained it felt like I had razor blades in my throat. They looked in both ears and said nothing was wrong. I waited two weeks and I was still sick. I knew something else was wrong. I had a hard time breathing, fever, headache, raw throat, felt kind of foggy in my head and ears felt plugged. Came to Advanced Medical care center and I was impressed! They took time to examine me and didn't rush me out. It ended up that I had the flu and it had progressed to severe bronchitis and both of my ears were full with fluids. I was put on the correct medication along with chest x-ray prescription if my fever went up higher to check for pneumonia. Within a few days I started feeling better. I highly recommend coming to Advanced Medical Care Center!

Robert was incredibly rude to me and refused to go over my results, give me a dr's note, or test me…read morefor the flu or covid. He said I would need an annual visit appointment to go over my test results. He said he could give me my test results or go over my symptoms but not both. Kim always tackles multiples issues quickly and has never been rude. It was unbelievable. Kim and the rest of the staff have always been incredibly kind and helpful. You will have an amazing experience here if you see anyone except Robert. The poor staff were not at all surprised and were sympathetic about his behavior. I heard him being rude to them before he came into my room.

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Advanced Medical Care Center
Advanced Medical Care Center - Another view of the tiney wire, how she found it and got it out amazes me! Thank you so much Devin!!!

Another view of the tiney wire, how she found it and got it out amazes me! Thank you so much Devin!!!

Advanced Medical Care Center - After sutures

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Liu Yao Helen MD - physicians - Updated October 2026

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