We've visited this restaurant twice in the last month. If we were rating the food alone, it's a…read moresolid four stars--maybe even five for simple, well-done bar food. Unfortunately, the service brings our overall rating down to three stars.
After our first visit, we thought the rudeness we encountered might have just been a fluke, so we gave it another try about four weeks later. Sadly, it wasn't.
Both times, the hostess seemed visibly annoyed to seat us, as if helping customers was a burden. On our second visit, we didn't even bother with a table--we sat at the bar. Unfortunately, the servers on both occasions carried the same attitude, acting as though serving us was an inconvenience.
The worst moment came when my wife asked the bartender a simple question: which sauce he preferred between two options. He actually laughed in her face, rolled his eyes, and replied with a snarky tone, "We make one in-house and the other is store-bought." She had to call him out by saying, "What's so funny? I don't work here, how would I know that?" Only then did his attitude shift, and while he became friendlier afterward, the first impression was already made.
It's a shame, because the food is genuinely good. On our first visit, we had an Italian sandwich, a burger, and some boneless wings--all excellent. On our second visit, we liked the wings so much that we each ordered them again, trying several flavors. The only miss were the pub chips--nothing special there.
Overall, if you're willing to risk unfriendly service, the food is worth trying. Maybe you'll catch the staff on a better day. To those about to dine--good luck!