Edited to 1 star…read more The food here is incredibly good, which is honestly what makes this so frustrating. I want to like this place, but the customer service just isn't there. Tonight I was told my pizza was almost out of the oven and asked to pull forward by the railing. I then sat there for another 20 minutes with no update and no way to go inside and check on it because the lobby was, once again, conveniently closed. I finally drove back around to the window, where the young lady apologized and told me, "They were supposed to bring it out to you." This also isn't the first time I've waited well past the estimated pickup time. At some point, good food can only carry the experience so far. The pizza deserves five stars. The service absolutely does not.

I'm so sad, we usually love this place, everyone is friendly and the buffet is such a great deal,…read morebut today when we went, we found German cockroaches in the bathrooms. I saw one in the ladies room by the toilet and one was in the men's room crawling by the sink. My husband told the girl working and she didn't look surprised at all, just said she'd let them know. We won't be returning.

Awesome food, best all around. Real Italian pizza…read more Cannolis are the best I've had in a long time. Everything fresh

My family went there to eat tonight, it was so good the service was wonderful and the pizza was…read moreeven better we got pizza, stromboli and garlic knots, everything was great but I think the pizza was the best we got the Italian supreme, it's got a very cute dining area and the prices were really great, just a wonderful place.

Came in Sunday night and it was packed, but you honestly couldn't even tell because one of the…read moregirls working seemed so relaxed and on top of everything. She was super sweet, helped us out with a bunch of things, and had such a great attitude. Our food came out really fast too! I didn't catch her name, but she had glasses, brown hair, and an amazing smile. Definitely wanted to give her a shoutout because she made the whole experience so much better! It was our first time and the aesthetic was so pretty! I love the concept they are doing and I like how you can choose between a QR or going up to the front to order. The girl also told us about Christmas so we will definitely be coming back! Food was good too! We tried one of the Mac and cheeses and it was delicious! The girl also told us to try the s'mores skillet and it was a 10/10!!! I can't wait to try this place again!

We finally had the chance to try Pryor's Pizza Kitchen after wanting to visit for quite a while,…read morethanks to an invitation to celebrate a friend's birthday. The pizzas are large enough for two people to share, but I'd actually recommend ordering two--one to enjoy at the restaurant and another to take home (if there's any left!). As a bit of a pizza snob, I'd say the pizza was good, but there's room for improvement. The flavor was enjoyable, and I really liked the nice char on the bottom and around the crust. My biggest critique is that I'd prefer a slightly thicker crust to better support the toppings, and I think the pizza would benefit from a little more sauce. Those small changes would take it up another notch for me. Ordering is simple and convenient. Just scan the QR code at your table, place your order from your phone, and your food is brought right to you. The system accepts both credit cards and Apple Pay, which made the whole process quick and easy. The staff was friendly, helpful, and welcoming throughout our visit. Overall, we had a good experience and would happily return to try a few of the other pizzas on the menu.

This place had the best NY style pizza you can get in the area! The service was great. Our drinks…read morewere always full and the food was quick. The decor is really cool and there was no wait. Some of the best pizza we've had in a long time.

I've always had a good experience coming here! The pizza is always hot and delicious, the service…read moreis great, and the overall vibe is always nice. My only complaint is that they charge extra for dipping sauces, and the portion you get is pretty small for an additional charge. Other than that, it's a great spot for pizza, and I've always enjoyed coming here!

This was a place we frequented years ago but we stopped going once I became gluten free about 6…read moreyears ago because the breadsticks were just too tempting! We went again this past weekend and I was so impressed that they had a create your own pasta selection with GF penne! I ordered just plain penne with marinara and it was very good! My husband got a sampler with lasagna, spaghetti, and chicken Alfredo with a side of wedding soup and shared with the kids. They said the chicken Alfredo was exceptional! They also loved the wedding soup. They do have a 2 breadstick limit per person but my kids were happy to eat mine as "extras." We really like the remodel it makes the restaurant more modern looking and inviting. The service was very good! We look forward to making this place into our eating out rotation again!

If I could give a negative amount of stars I would! My daughter was denied access since her service…read moredog does not have a "license". I explained the law he said he had done his own research. this is in fact Oklahoma's access ada law! When it's not obvious what service a dog provides, businesses may ask only two questions: "Is this a service animal required because of a disability?" "What work or task has the dog been trained to perform?" Staff cannot: Ask about the nature or extent of the person's disability Require documentation, certification, ID cards, or special vests Ask the dog to demonstrate its task Charge extra fees or surcharges for the service dog I handed him a card with the law printed on the back. He repeatedly told me he knew the law and could not let us be there without a "license " "some people have allergies". He even said if you just show me his "paperwork " I can seat you. which is it? He can't be there because people have allergies or he can't be there because we do not have illegal paperwork fir him? This is not an apology this is a last ditch effort to make you look good. this was the "owners" response after ... Luigi's in Newcastle (Owner) Hello, my name is Jason, and I'm the general manager of our Newcastle location. I was a manager who spoke with you during your visit, and I want to personally apologize for how the interaction was handled and for the frustration it caused you and your family. My intention was to verbally verify that your daughter's dog was a service animal, as I was unable to immediately identify that when you entered the restaurant. I was not intending to require documentation or proof from you. However, I recognize that I may not have communicated that clearly, and I'm sorry that the conversation escalated and you left feeling unwelcome. I also appreciate you bringing this to our attention. We regularly welcome guests with service animals, and this situation has given us an opportunity to make sure our management team is clear and consistent in how we handle these conversations going forward We never want a guest to leave our restaurant feeling the way you did. I would sincerely appreciate the opportunity to make this right. I would love to invite you and your family back in and personally take care of your again, I apologize for the experience and I hope you will give me a chance to make it right. Jason GM

Its basic pizza. Like hunt brothers. The salads ate anemic, mostly lettuce. Breadsticks almost have…read morecheese on them, price is as high as it should be...

Good food, excellent salads…read more Breadsticks with cheese is probably the best I've ever had.

Walked in and noticed it wasn't clean. The air felt heavy and it smelt like an old stall building.read more

We love this spot year round, but you can't beat Christmas here! The drinks are amazing, and the…read moredecorations are on point! Highly recommend for a date night or bring the kids for a cute mocktail.

The owner here is a machine - took 8+ baseball team orders, plus prepared food plus waited tables…read more Calzone and Gyros were on-point. One guys wings came out a bit cold - but was refunded no problem. Would love beer on tap here!! Good visit!

The pizza is very good but very expensive. Hit or miss on it being ready onetime. Still go there on…read moreoccasion

I've been coming to this pizza place since I was a kid, and now that I'm older and have had my fair…read moreshare of "good" pizza places. I can confidently say that Jets is the best pizza in Oklahoma. If you disagree you don't know pizza. I recommend this place to everyone! The service is always warm and welcoming. The owner always welcomes me in and is very friendly. The atmosphere is that of a lunchtime pizza spot nothing to fancy but not too simple either.

My go-to pizza place. You could not find a more "full of fun staff." Love the lively banter they…read morehave with customers. They treat you like family! Food is amazing too! Easy to go on a date here, watch some sports, have a glass of wine. Great for families too. To-go orders are fast and you get a great meal for a reasonable price. Satisfied customer on repeat.

My husband picks up pizza from here frequently and we all love it every time! We usually get a…read morelarge with half of the kind that the kids like and half of what we like so everyone's happy. They have a discount card for regular customers.

I happened on this place by accident and we loved it! The dough is delicious, the menu is…read moreinteresting, and we can't wait to try the mango habanero hot honey pizza next!