I was shopping for a car and test drive lots of cars. On a whim I stopped at Dowling - I always…read morewant to support small businesses and this is one for sure. Pat was welcoming without being instructive. Just talking with him - made me want to buy a car here. I drove the car and fell in love. The entire process of buying the car was so easy and stress free! I highly recommend anyone that works here from service to sales. Professional, courteous and

Strangest experience ever in a car dealership. I've been bringing my used Prius to their service…read moredepartment since moving to this area 16 months ago. In that time I've easily spent over $5000 in their shop and never had a complaint. Today I had an appointment for some computer reset work on a couple of dashboard lights--basic stuff. After dropping the keys at the service desk I went into the small showroom and ask the man at the desk--the only person in there--whether he would mind if I sat in a corner and played the mandolin while waiting. He said, "Fine with me." So I sat in the corner and took out the instrument--an antique Gibson--and checked the tuning. I should say here that I am a professional musician. I've played all over the world--this is not to boast, just to say that I was not about to inflict musical mayhem on the staff. However, I had barely started into one tune when I was faced with a waxen-faced man with a grey pompadour, looming over me and barking, "You can't do that here! This is a showroom, not a music hall. People have to work!" Did I mention that I was the only customer at the time? I told him that I'd asked permission from the man at the desk, and he shouted, "You asked the wrong person! I'm the owner!" I asked, "Well is there anyplace private in the building where I might play?" He jerked his thumb at the parking lot and growled, "Out there!" Where it was all of 35 degrees. I said, "Thank you for your kindness and friendliness," and started to pack up the mandolin. He turned around and started for his office, but in a moment I saw him turn back and head for the service area. Aware that something was afoot, I followed him. The service manager had my keys on the desk and was giving me an apologetic shrug. This hair-trigger tyrant had just cancelled my appointment. I collected my keys and drove the forty minutes home, dashboard lights still shining. Whatever one's feelings about the sound of music in an auto showroom. I would suggest that this man's approach to customer service may leave something to be desired. He needs training, or possibly a therapeutic intervention. In any case, I'll certainly not be darkening their doors again, with or without an instrument in hand.

Holy Smokes, these guys are great! Really. They come highly recommended and deservedly so. A good…read morefriend put me on to them when I had a long scratch on the passenger side of my car. Gerry took a look at it, pronounced it not a big deal and said he could easily fix it. I made an appointment and showed up first thing in the morning. When Ed (Gerry's brother) arrived, he examined it and told me he could fix it in five minutes. I think it took him three. And he did a beautiful job - scratch disappeared, looks like new again. The price? Well, I think it comes out to a lunch for Ed. Now, ours was really a minor job, but the professionalism of Gerry and Ed was so evident. They know their stuff and they are friendly and efficient in their work. If we needed serious body repair we would come here, and we would recommend them over anyone else we know of in this area. It's fun to write about good folks doing good work - thanks, fellas.

I shopped around to a few places before I stumbled upon this one, and how lucky I did! Gerry was…read morevery patient with me when he looked over my car and explained my options. He really worked with me to fit the repair into my budget and I could NOT be more pleased with the results! Not only did they do a beautiful job painting my car, fixing a fender and cutting out and replacing a piece of my rear fender that was rusting, but they also fixed my headlights that had become foggy over time. I didn't even ask for that! They just cared enough to make the repair so I'd be safer out on the road. I'm VERY pleased with their work and DEFINITELY recommend them. Thanks, Gerry!

One of the best dealerships around !!! Excellent service and the staff is great !!! I love my…read moreMazda CX-5....

New *** UPDATE ***…read more11/12/25 My interaction with the team over at Riverhead Mazda service department was so impressive that I came back the following week to purchase a second car!!! Again I was treated with respect and a knowledgeable team effort to ensure my needs were met. Special Thanks to my sales advisor Robyn who made herself available to me even during her time off to answer questions and assisted with connecting me to onsite staff promptly. Gerson (sales manager) worked together seamlessly with Robyn from start of sale until the end. Again Riverhead Mazda Team went way above and beyond! ***Original Review *** 11/02/25 Phenomenal SERVICE DEPARTMENT!!!! Thank you Greg Williams and your ENTIRE Service Team for providing me with respect. After purchasing a Mazda from another dealer in Huntington not only were you able to finally fix an on going issue that I had been having since day of purchase (from them the previous year) but you and your team went above and beyond to rectify my relationship with Mazda after their dealership dismissed and minimized my issue (while failing to present the product that I paid for with my hard earned money). You were HONEST, informative and attentive the moment I walked in which made my experience easy and amazing. Good people are hard to find, thank you for being one. I am so happy and will not hesitate to be a return customer with you and your team at Riverhead Mazda. THANK YOU!!!!

Super happy with my experience from a better way wholesale I was skeptical after reading some…read moredisturbing reviews but had a pleasure in my experience so far . I worked with Ritchie a young man my daughter's age he helped me pick out what i wanted and the vehicle is mint low mileage and clean inside and out. Recommend everyone try it out for yourself and not to right them off before u give them a try. U will not be sorry

After 30 days of attempting to purchase a vehicle from this dealership, I ultimately encountered a…read morelevel of unprofessionalism that was disappointing and unnecessary. I arranged for my brother to visit in person due to proximity, and instead of assisting, the primary salesperson delegated the interaction to someone else. Later, I personally flew from North Carolina to Connecticut to view the vehicle, only to be met with arrogance and dismissive behavior. Respect and professionalism should be standard in any transaction -- especially when a customer is clearly serious enough to travel for the purchase. I would advise future buyers to evaluate carefully who they choose to work with at this dealership.

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

I have a Volkswagen diesel and everyone else in the area was charging double for a timing service…read more They did it for half the price and did a great job. These guys are honest and just nice to deal with. Very rare to find these days.

They do top notch work that is priced accordingly…read more Been going regularly with a mini cooper- a car for which it can be hard to find mechanics that are able to deal with the unique programming requirements. Like any good mechanic they are in demand so it can sometimes be hard to get through and one needs to be proactive about communicating their needs. All that said my most recent experience shows their customer service is only getting better, matching the excellent work they do!

I've been getting my car fixed at Robert's for over 20 years. They are great. It's also a DMV…read moreapproved Emissions Testing Staion. Steve is very friendly and I am very pleased with their service.

I was treated in a professional and polite manner. I had a phone call describing the condition of…read moremy brakes and even discussion on if I wanted to wait and do a little later. Good description of a couple of things they saw that might need attention later.

I was in the market for a newer car as the transmission was going on our primary vehicle. I found…read moreAuto Warehouse by chance and I am so glad I did. Mark was very accommodating and found us a vehicle in our budget. He got it fixed up and inspected for us. Today we picked it up and everything was quick and easy. Thank you for a great experience. I will definitely use this place again!!

Purchased a 2006 Honda Pilot from him over a year ago. He puts on a honest guy act. The car had…read morepower steering extreme damage found by another mechanic. Noise from car started within 48 hours. Returned to him multiple times; also called . He would not take the car back. It Is now shown on BBB that Auto Warehouse is permanently closed. Hope he is No Longer in the Car Sales Industry.