Shame on me. I'd gone here a few years ago and had a bad experience (polish streaked, cuticles too short) but decided to give them a second chance and made an appointment for my next visit. My appointment time came and went, and I was told, "a few more minutes" countless times, but I stayed waiting for 45 minutes past my appointment time because I needed my nails done. The quality was meh. A few years pass and I decided to give them another try. The place was clean, service good, inexpensive for the area. When I went back a month later with an appointment, it was an entirely different experience. Again, I was left waiting for 45 minutes before being helped, and again, I needed my nails done for an event. Halfway through my service, the lady jumps up and says she needs to go do someone's eyebrows. She comes back ~15 minutes later and tries to be nicey nice. I asked her to please finish as quickly as possible, as by now I'd been there TWO HOURS. When I tell you the quality of the services I got were awful, please believe me that the pedicure didn't last one week. The gel manicure lasted 9 days before bubbling and peeling. Again, shame on me. I like to give small businesses multiple chances but I'm out on this one. Zero stars, just like the zero chance I'll ever be back. read more

Thu is very nice friendly and really suggests best she did my acrylics! And I love it Kayla is very talented and very certified and she did really a good job for my pedicure read more

I don't recommend this place. I came in for a manicure and pedicure. They started with the pedicure, which went fine, but after the lady finished, she told me someone else would do the manicure. I ended up waiting an hour. The next girl finished with her client, and I was told it was my turn, but she didn't attend to me. I had to wait again for another person to help me. In total, I ended up spending over 3 hours at this place for a simple mani-pedi. Definitely not coming back. read more

Lisa Pro Nails - Nail Salons Near Me - Santa Clara, California

Worst pedicure I've ever gotten. This is the only place I ever go to get them and now I don't think I'll ever come again. Multiple toes were bleeding and one of them hurts real bad. I also get my eyebrows and upper lip wax from here which is always great. read more

WE HAD THE BEST EXPERIENCE!!!! Hands down the right decision. Exhausted after a long week and thought to come here, glad we did! We had Crystal who was attentive and amazing with her work. The vibe was calming and though there was a slight wait, they made up for it in efficiency. I got a pedicure and i'm so happy with the results. read more

10/100 service I really recommend this place the people there were so niceee and gentle., also the customers service was amazing ! read more

Lisa Pro Nails - Nail Salons Near Me - Santa Clara, California

Always gives me exactly what i want! my nails last long & they're all kind and polite! 10/10 recommend going to lisa pros!! ivy is my fav read more

Lisa Pro Nails - the best nail salon!!! - Nail Salons Near Me - Santa Clara, California

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If I could leave a zero stars I would... Absolutely terrible experience. I was overcharged for a basic manicure, and they reused materials that clearly weren't sanitized--completely unacceptable. The polish was applied unevenly and started peeling just a day later. What made it even worse was the rude attitude from the staff. They spoke in their own language while laughing and staring,which felt incredibly unprofessional and uncomfortable. When I tried to ask questions or express my concerns, I was dismissed with an attitude. I regret spending my money here and would never return. Poor hygiene, poor service, and zero respect for clients. Save yourself the time and frustration--go somewhere else. read more

Absolutely horrible customer service. All I wanted was an acrylic nail removal and was immediately turned away. Please consider taking your business elsewhere. read more

I DO NOT RECOMMEND THIS PLACE! I'm from out of town but I found this place to take my niece because it's near her house. She's been there 3 times. She's only done simple gel manicure. 1st time they charged $30 and it came with a hot hand towel and hand massage. 2nd time they charged $35 with just a hot hand towel. 3rd time they charged $40 with no hand towel or hand massage AND she was cut pretty bad while cutting her cuticles. So I asked why is it different every time? They said it's because of her age so she's charged as an adult. One, they've never asked for her age to begin with. She's 11 and no where does it say they charge by age. And she was the same age the last 2 times she was there. Not only was she cut but they even left nail polish all over her fingers. I've let go of their bad customer service before but today I paid for their horrible service and told them we will not be coming back. It's inconsistent and they do not value customer service! read more

I had my nails done with Michelle and I loved it. We did dip powder and she did exactly what I asked for. I'm looking forward to seeing Michelle again read more

Lisa Pro Nails - Nail Salons Near Me - Santa Clara, California

I've been coming here on and off for some years now. It's usually a hit or miss but this time it was a big miss! The paint on my nail chipped the very first night and when I went back, they did not make me a priority to fix and asked me to come back the next day. Paying over $100 for Nails you would think the quality would be better. Horrible service. Don't waste your time. read more

Lisa Pro Nails - This is after two days. - Nail Salons Near Me - Santa Clara, California

This place was recommended to me by a woman whose nails I admired. My daughter was getting her nails done for prom and I needed a fill so we went one Saturday. Will definitely be back. Quality work and our nail techs took their time but didn't take forever. I was iffy on what exactly I wanted and they helped guide me. Also my old salon doesn't do brow waxing so I was pretty jazzed to find that this place did. I'm not going to complain about price. Nails are expensive and for as freaking good as our nails (fingers and toes) came out, totally worth it. I did fail to see that they were cash only but they do have an ATM and will accept Venmo or Zelle if you don't have anything else. Definitely with the price and the drive. read more

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Kim was very aggressive with my hands and was not very detail oriented. My acrylics are already coming off and it has been only a week.

Been here for a builder gel color change. When they were about to colored my nails the woman told me they can't do the design I wanted (I guess I should have asked before but they said they do designs and it wasn't a difficult one just a pink chrome). She tried to do what I wanted but it didn't look the same at all. They charged me $65 for this which I was surprised because its not even manicure and I wasn't happy with the results. After 1 day my nails broke... 4 nails! Very cheap products or incorrect procedure I don't know. I won't come back here again read more

Lisa Pro Nails - Broken nail - Nail Salons Near Me - Santa Clara, California

Traveled to San Jose with my son. At the recommendation from a friend, I stopped by Lisa's Pro Nails. I checked Yelp to see if they accepted credit cards, because I do not keep cash on me. Perfect!! Yelp said credit cards accepted. I prefer to use my debit card to have the money come right out. Not my credit card(s). Upon entry I was asked what i needed, as part of the normal protocol. Pedicure and Fill? Yes! as I smiled and was directed to sit in the spa chair. As no prices were listed, I was asked what type of pedicure I wanted, Green Tea Pedicure? I automatically said Yes because it sounded delightful. Ha! Then she handed me a price list booklet. Loved it!!! The pedicurist did an AMAZING job!! I don't recall her name, Sorry about that, however she was one of the main ones wearing glasses and a smile. Everyone I've encountered thus far seemed very friendly and eager to assist. When I say they scrubbed your feet, they really scrubbed your feet. Out of all the locations I've been, THEY ARE THE WINNERS. Ha! I barely laughed. Now it's time for my nails. As I asked for a cut down, the tech said that's extra.... $10. I said Ok... the tech next to her said, don't tell her that, tell her the full amount....to which I was told $60. That's fine!! I didn't question any pricing due to me having high expectations. At the end, I was told the full total (nails/pedicure combined) and asked was I paying cash. Here, cash is preferred! NO SIGNS POSTED. They have an ATM in the shop. Ha!! I said oh ok. Went to use and was reimbursed $20 as the machine read an error code. I brought attention to the error code. The manager was informed and asked how much do you need, so they can charge the credit card. I said oh, I can use my credit card. In which she responded, we prefer cash. The snarkiness was not warranted. Keep the ATM filled with enough money so this doesn't happen. I'm assuming they didn't want to deal with the extra fees for the charges and the card companies. However, I was using my debit card and that's insta cash. I pulled out an extra $20 and said keep the change as I walked out the shop. Cash preferred should be listed for all to see, especially when walk ins are welcomed. Just a suggestion!! If my feet didn't feel like clouds, I would have been disappointed with the service. The nail tech was very quick. They believe in cuticle care. read more

I had a really great experience here. Walked in around 2pm Saturday and they were able to see me right away. $30 for a pedicure, which turned out great. They did a thorough job. Place was clean, nice music, pleasant experience! read more

I am very disappointed with this place. I have been there several times and no issues. Well they can be a little disorganized. Last time I went took my nieces got there at 10:00am got a pedi And was ready to get full-set then it got super packed. The manager pointed to me and told me "you didn't make an appointment so you have to wait" still pointing with her finger. But I had there early. She was a bit rude. And there was only about 2 plus the manager that do acrylic. They other 2 ladies are the best. The manager or owner/lead whatever she is does not do the greatest nails. They do great design. But if you don't call to tell them your coming in or is they got a spot then you ain't getting in. It's not like she setting a appt for you. Just call and there still will have ppl before you and you may still have to wait. read more

Lisa Pro Nails - Beautiful Nail work - Nail Salons Near Me - Santa Clara, California

Amazing nails that last my go to spot for my nails will not cheat on them ever I learned my lesson every time I leave I'm sooo happy they can follow any picture and duplicate it awesome diamond and glitter selection also custom bling of all shapes and sizes a beautiful spot friendly staff who listen to what u want Thanks ladies read more

Lisa Pro Nails - Beautiful nails - Nail Salons Near Me - Santa Clara, California

Think twice about going to this salon. Expect to pay cash (even though the sign says credit cards accepted), expect your apt time to be a suggestion (not a confirmation) and expect for your time to be waisted. 1st visit: I made an apt for me and my daughter and upon entering they told us to wait as the technicians were not available yet. We waited over 30 minutes (mind you we made an apt). Although two other people came in and were seated right away. I just chopped it up to it being a busy Saturday. My daughter's experience (manicure/pedicure)- the lady doing her pedicure cut her several times and didnt even acknowledge it. My daughter was bleeding and she just wiped the blood away. Her manicure came out good. Ok chopped it up to next time we will request the manicure tech to do both mani and pedi. My experience (pedicure/ acrylic fill)- my pedicure came out good although the lady was on the phone the entire time. In between laughing/giggling she asked if I was okay... Ivy did my nails and they came out good. Payment- they told me they took card payments at the beginning of the apt however after finishing our service they said cash only... Which one is it? The services came to over $200 which is the limit for taking cash out the ATM. I told them I couldnt take out enough cash to pay the service and tip, so they said to put the tip only on the credit card. Ok whatever, they are trying to avoid reporting all earnings to the IRS. I get it.... 2nd visit: I decided to make an apt with Ivy again because I liked the way my nails came out. I was realy hoping my second visit would be a better experience but I was wrong. When I arrived for my apt Ivy said she was busy with other clients doing lashes and to come back later or tommorrow. When I told her I couldn't come back later (that was why I made the apt) she just repeated that she was busy. When I asked her why she didnt call me to reschedule my apt (I could've saved my time and gas) she just said she was too busy to call and she had other clients.... She never apologized and had an oh well attitude. I really wanted to like this place as it came from a referral, but I can't give my hard earned money to an establishment that doesn't value my time. read more

I go to Tracy for a gel manicure and pedicure. She is AMAZING. I always have a great time when Tracy does my nails. She's genuine, friendly, and fun to talk to. She actually takes the time to get to know her customers. You can tell that she cares about her customers and is passionate about her job. I would like talk about the quality of her service. Her service is EXCELLENT! Tracy always takes her time when doing my nails. She's very precise and I always leave the salon happy because she delivers the nails that I envision. I went to many nail technicians that are often in a rush or did not care whether I'm in pain or not. Tracy ALWAYS makes sure that I'm comfortable and that she's not hurting me. In addition to that, I love LOVE her pedicures. My feet always feels clean, soft, and relaxed. She gives the best massages. My gel manicure and pedicure always last about 3-4 weeks when Tracy does my nails and thats a plus! Tracy is the best! You won't be disappointed! read more

This place has zero respect for customer's time. Twice my daughter made an appointment here and twice when she arrived, they claimed they messed up the appointment and made her wait well over ONE HOUR. Why take appointments when you never honor it? Just tell people it's walk-in only. The worse part is that no one greets you when you arrive. You have to physically walk up to someone and ask about your appointment and even then they will offer a lame excuse and unsympathetic apology. While my daughter claims they do a good job and is pretty forgiving, I think they don't care because they have plenty of other customers waiting. This could avoided if the owner figures out a better way to track and honor appointments. Don't be "greedy" and try to fit too much, you'll only disappoint customers. read more

I have been coming to this nail salon for several years, and I feel that the Owner and her staff treat you like family. They are always welcoming and accommodating to request. I have witnessed several rude clients who are either not clear with their request or easily flip out which makes it difficult to meet their needs. The staff maintain much professionalism in their attempts to make their clients happy. There is a lot of talent in the nail designs that can be provided. I do not hesitate to recommend this salon for all individuals in a family. My husband and daughter have enjoyed getting their nails done as well, and it is not uncommon to see other multigenerational family visits. Enjoy your nail session! read more

Sophia & her team are amazing! My go to place for eyelashes, full set, manis & pedis. I always get so many compliments and they last longer than previous places I've been. Thank you so much!!! read more

Lisa Pro Nails - Ombré nails for Thanksgiving - Nail Salons Near Me - Santa Clara, California

If you're looking for an amazing nail place come here! I just moved from SF to Santa Clara in May and was so worried I wouldn't find a nail place that was with all the trends and also had great customer service! Since May I've been coming here and I've never been disappointed. They are recently remodeled. It is very clean and staff is very kind, they remember and welcome me every time. Making an appointment is very simple and I've always been able to get an appointment even with same day or day before notice. I always have some crazy ideas for my nails and IVY does it every time. She'll see the picture and make it even better than expected. I love the way she never does it exactly the same and how she is so creative and detailed. She takes her time and never rushes. (She's booked always so you need to make sure you fall and ask for her specifically for acrylic nails). I love this place, I give it a 10/10! This Set price: $120 (fill with 3 broken nails, clear, white and sparkly powder and bear stickers, long length) Great for pedicures too!!! read more

Lisa Pro Nails - Teddy bear sparkle dreams by ivy! (Used teddy bear stickers and white, clear and sparkly powder) - Nail Salons Near Me - Santa Clara, California

Great place to get your nails done! My girls and I went in and had excellent service for a reasonable price. Very friendly and skilled.

Absolutely love this place! Highly recommended Ivy did a full set that is Absolutely gorgeous and perfect. Definitely coming back. read more

Lisa Pro Nails - Work done by Ivy - Nail Salons Near Me - Santa Clara, California

Came in super nervous, but came out incredibly happy with the results! I was recommended this place by a family member and a coworker. Called to schedule an appointment on a Thursday. I'd recommend calling beforehand as they do tend to get busy. I showed a reference picture (from yelp) and the nail artist knew exactly what she was doing. I felt like my hands were being taken care of and not once did I feel any unnecessary pain. Process was quick and it was only $60! I don't get acrylics done too often due to work restrictions and the previous nail salon I went to (previously reviewed) honestly scarred me. But after coming here, my trust has been restored. This place makes me want to get my nails done all the time now! 10/10 would recommend! read more

Lisa Pro Nails - Nail Salons Near Me - Santa Clara, California

My cousin wanted to try out this nail place out and I am so glad I did! Vincent is an amazing nail technician! Tracy did a wonderful french pedicure and everyone is so friendly. read more

Lisa Pro Nails - Vincent did a wonderful job! He is stuck with me. - Nail Salons Near Me - Santa Clara, California

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Really nice ladies! Got their gel manicure and it's still on after 2 weeks. Make an appointment before you go because they do get super busy and you could end up waiting for some time before getting services. read more

I always go to Lisa Pro Nails to get my pedicure and fill-ins. Angel is my nail tech She's great! Friendly, accommodating and talented. My sister usually works with Ivy who is also a great choice for meticulous designs. You can't go wrong with either one. Definitely recommended! I've attached pictures below of my nails from the last 5 months or so. read more

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I have gone to this salon since high school, and after having pretty much everyone do my nails, Angel is my favorite!! I always go to her, and she does such a clean job. Super nice and gentle as well:) read more

Lisa Pro Nails - Nail Salons Near Me - Santa Clara, California

They dont respect client's time , ask you to come in and keep you waited. Super rude attitude. While working they leave you hanging and take calls read more

I've been coming to this place for a while now. Everyone does an excellent job and if the person you get can't do the design you want, they move you to someone who can, but not without trying first and asking you if you like it or not. They are very good with feed back and do their best to give you exactly what you want you just have to speak up. read more

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I love getting my nails done here!! I've been going here a few months now and they never disappoint. My go to girl there is Michelle she does mainly all my sets and my toes from time to time too. If she doesn't do my toes too does and she's great too, she actually did my maroon toes in the last pic. Angel is great as well and so is Tracy for acrylic sets. But mainly shout out to Michelle for always coming through with amazing sets for me!! read more

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I've been going to this salon for atheist 2 years. I love the new remodel and all of the ladies are amazing. They do get busy on the weekends and a little packed, so I tend to go during the weekdays. I have always been satisfied by their work on my nails at a reasonable price. My most recent set by Sophia is amazing and perfect for my Halloween costume read more

Lisa Pro Nails - Newest set by Sophia - Nail Salons Near Me - Santa Clara, California

I was here and got fungus . Will be reporting to the county office . I went back to get the gel removed & acrylic which by the way was MMA which is ILLEGAL IN THE USA & the tech that drives a white Tesla was rough and cut my toe while removing . Maybe she was mad because they had to remove the fungus gel for free ? 0/0 do not recommend unless you want dirty instruments and fungus ! read more

I was looking for a new nail tech and I am so happy I found Angel for my daughter and I!! She's so professional caring and sweet. Truly she's the best . can't wait to come back to her. read more

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Just moved to Santa Clara a few months ago and have been going here ever since. I really like the way Ivy does my nails ! The other girls are great too, I've been to a few different nail techs. I also got an awesome pedicure! I usually call ahead of time and make an appointment read more

Lisa Pro Nails - Nail Salons Near Me - Santa Clara, California

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Horrible. The woman doing my nails was very rude and mean to me. Kept pulling on my hands/arms. Tugging on my fingers extra hard to "relax". But I couldn't bc she was being so aggressive with me and cutting me. My friend showed up and I turned my head to talk to her and she yelled at me to turn back around (my hands were in front of her only my head turned behind me). I asked for shorter nails (SEVERAL TIMES) and she responded with "I know, you already told me. You don't need to tell me again" clearly I did because she left them too long for my liking. My nails are WAY too think and have a lot of extra acrylic underneath. They feel "tight" . Rest upset with this place especially because I don't get my nails done often anymore, and these were my birthday nails! read more