This place has become a joke. They have patient waiting over an hour because the dr is late. No…read morecommon courtesy to let us know if we want to reschedule or stay. Their phone system is crazy they use AI instead of live reps. Definitely will be filing grievances! I've been here since 10:05am. My grandsons appt is at 11:30 and they don't know what time the doctor will be in.

I've tried really hard to give this place a second chance and a third chance. The third strike for…read moreme was when they carelessly wrote me the wrong prescription. After many weeks of unanswered phone calls and emails, one of the doctors wrote me back and said "you are correct, looks like you do not need to take ___." I thought you were the doctor, not me....? I have a long paper trail for a medical malpractice lawsuit against this place. In addition, the bedside manners are sorely lacking. I needed a refill on my birth control and got lectured by one of the doctors about how i shouldn't be on birth control. Wow. My body, my choice? The doctor's resistance to writing me a prescription for birth control was rooted in her own personal stance about how women should not take the pill. This place is also extremely packed. They schedule multiple patients for the same time frame.... so expect to wait and also expect to see the doctor for no more than 15 minutes. I'm not a fan of healthcare clinics who maximize profits by squeezing in as many patients as possible into one hour.

I stumbled up Dr Hyun on Yelp after being in pain and desperate to find another DO who specializes…read morein osteopathic manipulative treatment (OMT). I've been having OMT done for over 15 years, it's the only treatment that remedies my back, hip and knee pain,as well as places me physically back into alignment. I feel like it was fate I chose her in the sea of doctors! She's easy to talk to ,down to earth and a compassionate listener. She explained her OMT treatment in detail and added that she feels acupunture magnifies the treatment plus makes it hold longer, but it was my choice. I decided to try it, and yes , she was 100% right! I've been pain free for longer than usual. I highly recommend her if you're looking for a real DO or a primary physician!

Very professional and knowledgeable and easy to talk to! I love her holistic approach. I went for…read moresome facial treatments and was very pleased with the whole process and most importantly the results. She was happy to talk to me about some other health issues and I didn't feel rushed. Will definitely return and recommend to others.

Dr. Thanh is the one usually see when I come here. I've never met Dr. Ngo Phan before, I like the…read morestaff here everyone is friendly, they're very knowledgable though the wait time (with appointment) is a little frustrating. Let say if you have appointment at 1, you'd expect to see Dr. at 1:30 or so because there's only 1 doctor working

Dr Ngo Phan is a knowledgeable and kind doctor and his front desk receptionist Anthony and his NPs…read moreRichard, Jane, and Jenna are all amazing as well ! They are all so helpful and easy to work with and open to listening to all of your concerns, and they will address it by running the labs or diagnostics needed to address those concerns. This is something I really love and respect a lot about their facility because there are a lot of other facilities out there that brush off patient concerns as "just worried" and then don't order any follow up labs or referrals for those patient concerns, but here they will listen to your concerns and treat the patients concerns with respect and follow up on it. On top of that it is a breeze to get an appointment here and the out-of-insurance pay or insurance copay are all very reasonable and affordable compared to big facilities that take weeks or months to get seen that charge an arm and a leg in comparison. Yesterday I went back again for an appointment and once again Anthony was awesome and super helpful and Jenna was so patient with all of my questions and concerns and I loved that she had no hesitation in looking further into or addressing all of them (ie lab requests, referrals, prescriptions, etc). Because of this I will want to make more frequent visits because they make it all so much easier and pleasant and enjoyable to stay on top of my concerns for my health :) thank you to Dr Phan and his wonderful team, he knows how to pick a great bunch :)

The front desk ladies are informative and kind. I like that they get to the point and they are…read morehelpful. The doctors are knowledgeable and sympathetic. The pharmacy next door is quick. Copay: $10 Appointments: morning -11am Walk-in: after 12pm Restroom: yes Wait time: varies

I'm not sure why this place has bad reviews. If this place were a nightmare, I would be the first…read moreperson to review that. However, the ladies have been extremely helpful each time I've called. They are delightful and I'm very thankful for the time and effort they have put in to assist me with my authorizations and appointments. This place is amazing.

Dr Mattai is the absolute best! She truly cares about her patients and takes the time to listen. I…read moreespecially appreciate how she works with her patients to determine the best treatment plan. She is top-notch!

Dr. Nalini Mattai is the best doctor ever. She's been my doctor for over 20 years and has the BEST…read morebedside manners. She is super thorough, and always takes her time to go over every detail about your health, makes recommendations on improving your health through preventative measures, and is genuinely concerned about her patients living a healthy life. I feel so lucky to be one of her patients since I believe she is not accepting new patients at the current time.

COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

Coming from Michigan it's been 9 years sad to say, it took that long to find an appropriate Health…read moreCare provider.After connecting with one individual who was very promising, but left that practice, I find Dr Jonathan K. Lee, who I consider a premier care practitioner. Above All Else he's more than personable. Great sense of humor knows the particular facts as to what's going on with you, empathetic to a fault kind and warm I can honestly say I have one time to meet a doctor primary care doctor that after leaving the room when the visit is over you speak with his very knowledgeable and capable MA and she gets the doctor's attention because you have one remaining question and the doctor dutifully comes back to answer the question but this doctor is the only doctor that's ever done that so if you're looking for an accurate personable highly professional,then Dr. Johnathan K Lee is who you might want to connect with on a serious note ...okay and thank you. The GOOD DOCTOR is located at 55 S. Raymond Ave Ste 200 Alhambra CA. 91801 thank you.

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

I question the authenticity of the positive reviews that initially drew me to this clinic. In my…read moreexperience, the doctor exhibited a troubling need to exert strong control over others and demonstrated minimal compassion toward a severely ill patient. Upon learning that the patient had sought emergency care at another hospital--while still honoring the scheduled appointment at this clinic--the doctor became visibly upset and subsequently refused to continue providing medical services, despite the patient attending the appointment as planned. This highly unprofessional behavior has led us to consider filing formal complaints through the appropriate channels."

Great staff, great Drs. Have been coming here for 20yrs. Easy appointments and easy to communicate…read morewith.

Everything goes well with this office especially the care by Dr Tarin and her staff; love the…read morelocation as well