I went to see Dr Edwin Yau from I care medical group. He is one of the best physician I've seen,…read morebecause He cares for his patient, he listens, he understands tough life's situation. I highly recommend to see him, His staff are also efficient in handling my refills and so on. I highly recommend this clinic.

I've been coming to see Dr. Edwin Yau for the past 4 years. This is a very busy place, so be…read moreprepared to spend more time than you expect in the waiting room, even with an appointment. Dr. Yau has a kind, compassionate, and gentle manner and I am always pleasantly surprised when he takes a genuine interest in my life, what I've been up to, etc. answers all my questions, and doesn't rush with anything. (Which explains why nobody gets their appointment on time. :) ) I also appreciate the other staff. One time I had painful 2nd degree burns from an accident; couldn't really go anywhere, and one of the nurse practitioners "held my hand" through text messages, advising me on wound care at home. The same thing happened another time when I had an infected spider bite. My only minor complaint is how busy they are and sometimes phone calls are not returned, or questions take an extra phone call to be addressed.

If you are looking for a family doctor who knows you, greeting you, call your name and chat with…read moreyou like an old friend, care and look up for your health like your most reliable and caring elder, Dr. Sam Lee and Karen Lee would be your best bet. If you are looking for a clinic that is NOT crowded at ALL, when you are on time for your appointment and THEY ARE ON TIME too, here's your best choice. when you push open the door, and you see an empty waiting room, don't doubt yourself, you are at the right place, this is their way to ensure their high quality of caring for their patients. If you are looking for a clinic WITHOUT a grumpy face reception/front desk lady, it's time for you to call and make your appointment with them, Jessica is very helpful and willing to work with you to figure out all your insurance. Their staffs are the most nice, friendly and kind crew that I've never experience else where. (I've tried 4 different family doctors before I found Dr.Lee, it's been yearssss now, I still feel it is my luck to found and be able to build an long term or even life time relationship with this clinic.) P.s. and I forgot to mention, they have their own physical therapist in the house, mm hmm I know, that's awesome!! Candy, the physical therapist, She is sooo professional and extremely knowledgeable!! Ok I'm done, or it might be hard for me to book my own appointment next time lol

They really do nickel and dime you for everything at this office. I came in for my physical and…read morethey charged me a copay for my visit. However, preventative care is 100% covered. When i inquired about it, the front desk person told me she didn't have me down for physical. I asked what did she have me down for? And it was a physical. So then asked if there was any other medical needs or questions i needed to ask the doctor today? and when i said no, she refunded me my copay. A week later, someone from their office called me and asked me to come in so i can discuss my blood results with a doctor. They also gave me the option to do this over the phone and SURPRISE!!!! THEY WANTED TO CHARGE ME ANOTHER COPAY!!!! At my old PCP, they did not charge me a second copay for discussing my results. if you don't want to be nickeled and dimed for everything, then i suggest you look for another doctor's office. But i would say the doctor's here are actually very nice. They do listen to your concerns and i did not feel rushed during my appointment.

Dr. Tseng is my family doctor and we could not have found anyone better for this role! When we…read morefirst went into his practice, Donna greeted us with warm welcome and the whole place was super clean and refurbished. Doctor Tseng is always patient with my health questions. One night when my dad felt extreme sick, I called Doctor at 2am and without any hesitation at all he offered his help and visited my house (we live very close by). This level of dedication and care meant more than the world to us in that moment. Doctor Tseng is the hardest working doctor I know and there is no one I trust more with my family's health.

I had an amazing experience at Dr. Tseng's Medical Clinic. From the moment I walked in, I felt…read morewelcomed by the friendly front desk staff and was amazed by how beautiful the office was. The office did not seem like a typical medical office. Everything was well designed to make patients feel very comfortable and relaxed. The interior design also looks super cool! I saw Jaimie, the PA for my appointment and she was very warm, attentive, and took the time to listen to my concerns. She thoroughly explained everything clearly and made sure I understood everything before moving forward. Her caring and professional approach made the entire experience very positive. This clinic really stands out from both staff and the decor. I can't recommend Dr. Tseng's clinic enough. They've created not a traditional medical checkup, but an entirely caring and empathetic experience!

The nurses and the front receptionist provided excellent service. However, Dr. Lee's service was…read morevery disappointing. During the visit, Dr. Lee made comments about how "smart" the patients were and whether they were paying attention. Instead of communicating directly with the patient, he spent more time talking with the nurses because the patient did not speak English fluently. His attitude came across as dismissive and perfunctory, and it seemed that he was unwilling to make an effort to communicate with the patient.

Dr Lee, The nurse practitioners and the nurses are very friendly and patient! If you are patient…read moreand well mannered towards them they will go above and beyond for you! I experienced that myself! Yes the wait can be very long, but that tells you he's a great Dr!! Lots of patients like to see him. You don't like waiting, then I recommend going somewhere else.

0 stars. I had the…read moresame thing happen in my in-person appointment with NP James Miyazaki as "Adri W"'s Yelp review below. The appointment was so unbelievably awful that it was hard to even write about it. Thank you, Adri, for putting it into words. It's sad to see that he is like this with others too. I'm sharing this so other patients are aware. For my appointment, I had actually seen my lab results on my own first, and wanted him to explain what they meant. I asked for simple clarification of one lab result, and he said "I can refer you to a specialist doctor if you want." Confused, I said, "I don't need an entire appointment with a specialist, I'm just trying to understand the basis of how you interpreted this lab result. He said going into that detail is above his pay grade. Then he asked if there was anything else, as if that's all there was to go over. I was surprised because the lab results clearly showed that I had another subpar lab result, so why was he talking like we were done. I said "Yes, my labs show I'm also low in ___, aren't you going to go over that with me?" He said he was about to, but that I was harping on the topic of my the first result... as if my earlier question was preventing him from going over my next result? Like, what? That was rude and really weird. Then he said I need more of a certain medication. I asked how much I should take. He quickly gave me an amount and seemed bothered like he wanted to leave. I had to say, "wait, I already take that amount and my results are still low." He just went, "Okay then take [higher amount]." If I didn't elaborate, he would've just left me with useless information. But he doesn't care. He's bothered if he has to explain anything beyond your lab numbers that are already on paper in front of you. The above took maybe 5 minutes. Then I tried to bring up that I've had a concerning health issue that's been going on for weeks, and as I did, he just got up and said, "I have to go now." I said, "What? No, I need to talk to you about this, I'm concerned." He was in such a hurry that I couldn't tell him any context like my health history (that ended up directly contributing to the issue), so he lazily just threw out, "I can recommend a [specialist]" (that wasn't even appropriate for my issue, which he would've known if he'd taken the time to ask anything about my background). I said, "Do you think I need one?" He shrugged and said, "Up to you." I said, "You're the nurse! How would I know if I need one?" He just shrugged at everything like some child who doesn't want to be held responsible for anything and wants you off his back. I couldn't believe what was happening. Then he just left! That he felt it was appropriate to just leave after 10 minutes total (and it was 45 minutes after my appointment start that he even came in to see me) without any warning of how much time we had left, and walking out the door as I was trying to bring up a concerning issue... I just couldn't comprehend what was happening. I'd never had any NP, PA, doctor, anyone do that before. No caring person in any profession would. I also was supposed to have another service done as part of my appointment, but he'd already walked out. Stunned, I went to the front desk and said, "He knows I still have questions, and I'm also scheduled to have this other service, but he just walked out!" The front desk knocked on his door, and he came back in to do it. What the hell? He didn't have time to address my earlier concern, but now he has time to do the other service? It was the worst medical interaction I've ever had. I had a medical issue concern and felt so abandoned and gaslit, like I was a burden for asking for reasonable clarification vs. just letting him spit useless superficial "advice" at me. I was so upset with everything that I never wanted to think about it again. Dr. Kaneko, you should know that NP James Miyazaki does not care about patients and does not help them in any way. And, like other patients have said, he talks over you and doesn't listen. Just like Adri W, I was getting upset because he was so dismissive from the start, and he can't seem to handle a patient showing any sign of upset. When I spoke in a concerned tone (rightfully so) with perfectly reasonable patient concerns, in response to the shallow, unhelpful information he provided... it's like he just shut down. He should not be practicing if he does not have the capacity nor care to treat patients and their concerns with respect.

I don't even know where to begin. This use to be a great office until Dr Kaneko stop appearing…read more There haven't been real doctor at this location for quite some time. She has been using PA for her job. The problem is here PA she hired is POS, James Miyasaki. How the hell is this guy allow to see patient is beyond my mind. Just like all the previous post on this office in the last six month. He is the worst. He wouldn't answer or listen to anything I was asking. He told me I am only allow to ask questions on my once a year physical. What kind of bullshit is that! He kept brushing off my question and wouldn't look at me. I have notice that this office is only after the co-pay at this point. They refuse to see you and only does telephone calls for result from the lab test. Everyone is time to change your doctor. I can't believe I am going through this BS. This was the worst experience ever. James Miyasaki is an idiot!! That's being nice! This will not be the last the office hears from me!

This office has two sides, one dental services and the other mental health services. I've been a…read moredental patient for years. From Chinatown location to their old mpk location to this new mpk location. From Dentist Edward to now my favorite Dentist Kelly. Office Receptionist, Elm has been with the group since my changing to mpk old office. He's super welcoming, and efficient. He really makes the office feel like anyone's local office. I've been to other dentist offices, trying to find better deals to services before. It's difficult to find good dentist out there!! And one who cares to educate and better my dental life each time. So I've stuck with this group ever since. Dentist Kelly has empathy and understands the struggle of chronic illnesses of autoimmunity. So I trust she'll be proactive in looking out for my mouth health and such. She's such a great teacher!! She explains a lot, and helps take you through steps. She's verbal and has such a delightful cheery personality. Free parking. Lots of parking with access to new electrical vehicle charging equipment too!

They were able to help my son with his dental work. Providing us with sooner appointments when…read moreneeded. Very happy I found this group

The parking lot is a bit cramped even though it looks big. Easy to get in and out for an…read moreappointment. My grandma goes here for her doctor appointments whenever I've taken her since she can't drive herself, the staff is nice and the appointments are fast, efficient.

I have always had a great experience at this office. The nurses and receptionists are always…read morefriendly, professional, and provide excellent customer service. They make every visit pleasant and welcoming. Dr. William Origil is a wonderful doctor who takes the time to listen, answer questions, and genuinely cares about his patients. I highly recommend this office to anyone looking for quality medical care.

Dr . John Stewart . I've been going to him as my primary. Dr. he is an-asome Doctor, going on two…read moreyrs now so far he has been the Best primary care Dr. I've have ever been to . I would definitely. refer him to any of my family members and friends..

Dr. John Stewart took time to talk to my son to fully understand his medical needs. Great…read moreexperience!

COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

I was back for my routine physical checkups this year. My PCP Doctor is Dr. Zhou…read more Dr. Zhou has provided all of the information I needed to know and what I need to prepare for my follow up. I'd been back at the Dr. Office a few times in the last 2 weeks. Dr. Zhou has mentioned that I am free to come in by appointments or walk-in without any concern that he would be able to see me if i have any questions or concern. My questions and concern is answered. Dr. Zhou listens and elaborate the condition, if it's necessary. I like to thank the ones that matter the most. Dr. Zhou, the nice lady from the authorization department, and the medical assistant. Thank you.

A few days ago, I took my mother to get an injection. I simply asked the lady at the middle window…read moreabout the procedure--having already called beforehand to confirm that no appointment was necessary--but she was incredibly rude and impatient (acting as if I owed her something). I find it hard to believe that someone who has undergone professional training would behave this way; please do not take your personal frustrations out on patients.