I'm a long-time vaper. I started in 2009. I have worked at a vape shop. I know this industry fairly…read morewell, and have had a lot of experience as a customer. Recently, I have had a hard time finding a good vape shop. There's a LOT of vape stores here in the Austin metro area, and there are a lot of good vape stores. Some deliver. Some have great stock. Some have really friendly, knowledgeable staff. Some are clean and well kept. Some are well organized. It's hard to find a store with several of these attributes at once. There's always a sacrifice. While I don't know if Cloudhouse delivers, they certainly earned by business. The store is gorgeous: clean, well stocked, and well organized. It *smells* right - that mix of vape flavors mingling in the air, but it's not heavy or overpowering. The staff are great. Patient, knowledgeable, and full of useful recommendations. Alyssa helped my girlfriend a week or so ago when she went and grabbed me some juice and coils, and then helped me today when I needed a new tank and or order a new mod. The one I wanted wasn't in stock, but there were a LOT of mods in stock and on display. I wanted something they had sold out of and would be getting more of later. I got juice, a new tank, and a pack of coils for a fair price. Their selection of both premium and house juices is vast. I'm sure there are places that have more, but not one I've run across in the last couple of years. I am very impressed with the quality of their house juice - the flavors are amazing and fairly priced for the quality. Well worth visiting and shopping at. Their parking lots is small, and it's hard to get up to the door if you have mobility impairment, but it's worth the extra work to trudge up the ramp. Once inside the store, there is more than enough room, and plenty of comfortable ways for anyone and everyone to get access to products and assistance. I am very pleased with my experience there.

I don't often feel inclined to shitpost a store for one bad employee, but the night manager Ashley…read morehas brought me across the threshold. My question to Ashley was "what is vape flavoring made of?" Her only reply was "it is flavored with PG."  Good 'ole PG - the colorless, odorless, virtually tasteless liquid, happens to be the Everlasting Gobstopper of vape additives.  The appropriate answer would've been, "I don't know, let me find out from someone."  I tried politely rephrasing this simple question twice over. This one tastes like blueberries - is it made with actual blueberries, I asked. "It's just PG blueberry," she said.  Then she tried insulting me by asking if I could  "name the thousands of chemicals in an American Spirit?" ...an irrelevant and factually innacurate assertion about my favorite cigarette.  "PG is approved by the FDA, if that makes [me] feel better?"  It doesn't, because my question wasn't about the laughable safety standards of the FDA, whom also regulate cigarettes and toxic food pesticides. PG is so magical, so "coolio," as Ashley would say, just before she fills up my fiancé's vape to "get it nice and juicy for [him]."  With side-eye, she then asks me if she should stop mixing my order? Too bad she didn't want to make it nice and juicy for me, too. She's here six days a week, folks, including tomorrow as mentioned to my fiancé, when he said he'd probably be back for the inevitable replacement vape. She's very available in case he wants to come by and hear her golden nuggets of wisdom.  Someone should notify her the coquette nit-in-booty-shorts sales tactics are for the strip clubs and gullible single dudes.  Ignorance is forgivable; an ignorant rote response, overt with wrongfully held condescension, is not.  She was so rude, sassy, and weirdly flirtatious with a taken man. Her complete deficit of professionalism was the first thing he noted when we stepped out of the store. It wasn't just me. Food grade flavor additive is mixed with a PG base, Ashley. "Knowledge is power," as she had patronizingly reminded me. The shop itself is nice and has a robust and tasty flavor selection. The other staff I interacted with were pleasant. A mistake was made by letting this chick represent a product meant to be consumed by adults.

From the owner: Vape X Smoke shop is open now with wide range CBD Delta, 8,9, 10, E-Cigarettes, Glass, Kratom,…read morehookah, rolling papers, trays, grinders , accessories

Alright this place has new ownership and a new name in the past eight months. I never vaped until…read morerecently. I have always enjoyed the flavor and smell of vapes from friends and family who own them. Today I decided to go with my brother-in-law and grab myself one. This shop has a lot great flavored vapors. The staff is friendly and knowledgeable on their vapes. Very nice selection of vapors. Parking is a breeze and the place is easy to find. They do offer a military discount upon request and proper ID.

I don't even vape and I can give this place a five star! With having a significant other that…read morevapes, I've been dragged into every vape store in the Austin area and I can definitely say this is one of the best ones we've been into. It's clean, has a HUGE selection of not just juices but mods and all the bells and whistles. On top of all of that, great customer service. Typically, I noticed, the customer service in vape shops is obsolete but not here!! Good job guys!

After swearing off Drip &Rip because of several deplorable incidents at the 1460 location in Cedar…read morePark, I bought elsewhere for over a year; I decided to look in the Pflugerville store earlier this year and was pleasantly suprised. All the salesmen are knowledgeable and pleasant, great selection and great weekly in-store promotions! I've vaped for over 16 years and tried every store within a 25 mile radius of my home in Round Rock and the Pflugerville store is the BEST..by far (Even the Round Rock store is sub-par) Drip & Rip Pflugerville get all my business & vape $$ !

Always impressed when shopping DnR. This was our first visit to the Mays street location. BEAUTIFUL…read morestore. very clean. as always, the staff is well informed and friendly. Chef's kiss

I didn't get his name but he was making sexual remarks when my girlfriend and I were browsing…read moregummies. Then he pressured me into giving a review and when I did he asked "what did you put"? Then got mad when I didn't mention his name and tried to get me to change the review for like 45 seconds it was so awkward.. then I asked if I was getting a discount for this and he said no. So I asked him to just ring me up. He did. Then he asked my girlfriend and I if he could smoke with us. We declined and just left. Honestly don't come here.

rocky tried to pressure me into spending $700 on THCA and I told him I couldn't spend more than…read more$500. After about 10 minutes of back and forth he rang me up and said he needed a picture of my ID and credit card (stupid of me to give I know). I protested but he said it's required to verify large purchases. I have been watching my account closely and lo and behold a $200 charge I did not make has popped up on the account bringing the total spent to $700 yesterday. i will be coming in on Monday to confront rocky about this

The staff here is super professional, helpful, and knowledgeable on products. I had done an online…read moreorder and submitted the incorrect information. The staff was quick to correct it and easy to get in contact with as well!!

I ordered online and have waited ,it's been 9 days and no pkg. tracking keeps changing delivery…read moredate. Don't recommend ordering online due to shipping taking forever. At this point if I ever do get my package it won't matter how good the product is I'm done with this company.

Sooooooooooo I've been trying to kick the cigs, and it's been a motherf@#$er to say the least…read more About a month ago I went in to another Vape shop which will remain nameless. The customer service just wasn't there... not enough to write a shitty review though. Well last night I'm hanging with some friends and my buddy turned me on to this blueberry lemon flavor, and I'm like holy shit where you get that? He said D&R in cedar park... they're amazing! So this morning I got on the trusty Google maps and found D&R in Round Rock which is a lot closer for me. I walk in to this little dive looking store front with really shitty parking if you enter the wrong way like I did... you'll see what I'm talking about. There's Ben working all by himself helping helping a new customer figure out her rig. Ben knows Vape. Ben knows Vape juice. Ben is personable. Ben is a Saints fan (and I won't hold that against him). Ben seems to love what he does. Be like Ben. Thank you sir. I'll be back.

Everyone is so nice and knowledgeable! Highly recommend. They even have the mouth protectors for…read morethe geek bars so that you can try the flavor!

Came in here for the first time and Emyani was an absolute angel! She was not only friendly and…read morekind but very knowledgeable and taught us a few things we didn't know. Helped us sign up for rewards and walked us through every question we had. I would simply return as a loyal customer just for her. Definitely a great first experience. Very happy we found this place!

Prices have gotten out of control. Will probably not be going back anytime soon. Please make sure…read moreyou check the price, cause they don't give you a detailed receipt. I even asked and was told they don't do it. ‍‍‍

Horrible establishment! Got nothing in stock bad service will never be going here again and telling…read moreeveryone I know not to shop here either!!

From the owner: Are you looking for popular spirits, wine and beer? Look no further, we are located nearby you and…read morecarry a lot of selections. Our prices are very reasonable. You will always find the best customer service at happy town liquors.

Hey now everybody don't hate... first person you need to know is CARSON not only is he da bomb he…read moreis da bomb diggity (and yes I am a 90's chick). He has a lot I mean a lot of patience (he has to do deal with me...everybody does) BUT he is know his stuff and if he doesn't he will straight up tell you. I always say it's the little things that count and if it the guy at the vape store that makes your day so be it. Look this is a small store that does emphasize on customer service but people have to be trained ... so in that process you have gotten with one of the trainees. If it's that big a deal call 1st if you know what you want and see if they have it ... if you don't know what you want make sure CARSON IS THERE... he is the one that will have the knowledge and the compassion to help you when your going through the depression of not finding your juice, trying to figure out what's what in the vape world , and if your just having a bad day. But for those at the shop that are were being trained just put yourself in their shoes and try to imagine your first day on the job whether or not you have a background in it or not. Like I said earlier it's the little things such as compassion and think about it ... it goes both ways... VINTAGE VAPE keep on your doing great... and this is a DOUBLE YELP TO THE INFAMOUS CARSON ... who I am pretty sure I just embarrassed the heck out of... can't have it all :)

I've been coming here for the past 5 years. The atmosphere is always awesome. Customer service is…read moreexcellent because everyone there is knowledgeable about every item they carry. They have a huge selection of products and if they don't have what I want when I need it, it will be there in the next couple of days. All in all, I try not to go anywhere else because they accommodate just about everything!