Had a fairly good experience with a group. The massage I had was awesome, the room and set up were…read moregreat. The relaxation room was nice and quiet, sometimes filled sometimes not depending on the flow of people getting treatment. The lunch food and drinks were great, but we had some off service from the bartender on staff. Our server at the table was great though. Hit or miss and they seemed short staffed. In the locker room multiple showers were broken so we had to adjust our plans on showering after our massages but we made it work. And lastly we had issues with our bill and the staff wasn't able to handle it at the moment so hopefully that got taken care of by my friend coordinating after the fact. I would still give them another chance and maybe see how it is coming alone or with a smaller group.

My husband and I have made a visit to Spa Mirbeau an annual celebration for our anniversary and the…read morelocation knocks it out of the park every time! We visited today, a Sunday, which was a rare weekend visit (usually we take a day off and go during the week for a slight discount in pricing for services). There were a lot of groups of women celebrating birthdays, weddings, and maybe just a girls day (which I have enjoyed there on occasion). We started with 50 minute massages. I had Nikki, who I had not had before but was spectacular. If you are getting a massage for the first time, Nikki is the person to request (although I am a massage pro and still had an excellent experience)! She walked through the process, and was sure to make sure I was comfortable with everything involved. The pressure was perfect and she focused on the areas I requested. Afterwards, my husband and I met in the Bistro for lunch and a cocktail. He had the risotto, which he enjoyed, and I got the chicken salad croissant which is a favorite for me. The grapes, apples and cranberries add a depth that I enjoyed. It was also great to see some seasonal cocktails on the menu (I opted for an apple cider mimosa). Sam and Brittany were super friendly, attentive, and made excellent drinks! We have been going to Spa Mirbeau as a couple, with friend, and with family for the past 5 years and they deliver every time. Can't wait to return!!

Do NOT book any services here. I scheduled an entire days worth of itinerary to celebrate my…read morebirthday, received a confirmation email that my services were charged, only to find out that they are having an issue with their booking system, where nothing was saved, except for the salt room "class." I asked if they could just add me onto the schedule since I was planning to patronize this business for a majority of the day, but they said they have no space and all I can do is just cancel the salt room experience. This was a terrible customer service experience, especially given that it was last minute and for a specific special occasion. I will never try to book anything here again, and I suggest that you avoid this place as well. UPDATE: they apparently still charged my account the full price of the services that I requested, despite saying that nothing went through. Despite saying that I only left the card in file, but they would never charge me before the services were rendered...stay far away from this place. Unable to provide the services, but they also don't want to give me my money back. They're trying to scam me out of my money. I am disputing these charges.

What a great find! The salt den was truly an experience! The salt den is truly relaxing, and I…read morecan't wait to visit again

I have been fortunate enough to have been treated with spa days at Complexions since I was a kid…read more I've watched the business grow and expand offering new services, and I now frequent both locations. I feel inclined to write this review after seeing some bad reviews, and I'd like to remind everyone how people are typically only encouraged to leave reviews when they are unhappy. Not to mention reviews are now used as weapons against businesses. My favorite service to get are massages, they have a great selection of unique massages and add ons I don't see anyone else offering. The amenities have always been clean and available- it's never over crowded. I appreciate the little things they offer, if you use their amazing shower they provide razors, deodorant, moisturizer, q tips and whatever else you may need for an after shower routine. Beyond massages I've done plenty of facials (love the hydra facials), laser hair removal and waxing. I hope to book a consult with the medspa soon! I've always admired Complexions from a business point of view, as I now also own a small business and Denise is a genius from this perspective! Her skincare line is admirable - and so refreshing! If you haven't given them a try I strongly recommend them. In an ever changing area they are such a staple for me, and I hope to keep enjoying visits for many years.

I had a bridal party here and it was a lovely calming experience except we were greeted at the door…read morefrom a two ladies one with black hair in a bun with a choker and another older lady blonde with black glasses Christi and Lynn, I believe. Who happened to have a very sour attitude we waited in the lobby for a while before our pedicures and failed to tell us we had access to the relaxation room and also failed to tell us where it was and what to do. When we asked about she gave us a ruder response and rolled her eyes I was extremely disappointed and offended by her attitude towards my sister getting married and the rest of my family. Otherwise the other staff helped us settle in and told us what to do and was very nice. Especially Gianna was a darling she was the sweetest girl and help us get comfortable and was the highlight of our day

Used a Groupon and found this place by chance! I high recommend, but do not buy the Groupon. If you…read moremention the Groupon they will honor that price as well. (Groupon takes a very large percentage from the business) Staff was very professional, and attentive to areas that you need the most work on. They adjusted pressure as needed, and were very professional. I would return to this location.

BEST MASSAGE EVER!!!!…read more I've have several massage therapists, saw a regular therapist for years, and always stop in on the random chair massage pop ups you see about. Needless to say, I feel qualified that I've experienced many styles, types, techniques and different people when it comes to massage therapy. I booked a 90 Minute Couples NSL Massage for my boyfriend and I on a whim. First Impression: The outside it adorable to walk up to and upon actually entering the premises we were blown away by the immediate feel of magic, ease and wonder all at once. I've seen many different aesthetics when it comes to decor yet this was otherworldly in a provocative and enchanting way. This feeling continues throughout the rest of the stay, room to room and into their gorgeous back courtyard! Point of Interest Number Two: The massage therapist made me feel instantly at ease and in capable, knowledge hands; safe. I instantly began to melt into the techniques he was using that I had never felt before. The entire massage was almost entirely new to me as far as style and I loved every single second of it. My boyfriend was equally in heaven with his therapist. I could go on for an essay's length about this world-class massage team we experienced right here in this hidden gem in Albany. I rarely right reviews, yet had to this time to spread the word about this amazing gift you will be giving any recipient of a service from this Spa! The insane part is the next day, instead of reverting to my natural hunched neck and slouched shoulders and general poor posture, he'd corrected and felt so many cracks in such a pleasantly releasing way), I continued to stand straight. I was walking with my shoulders squared back, chin high, NATURALLY. The man also fixed my friggin' posture! Trust me, you will 100% NOT be sorry you trusted this review.

I've been to this location several times and it is consistently clean, staff are friendly and…read moreknowledgeable and very willing to help! I have received both facial and massage and have been very happy, in particular, with the facials! Lauren is extremely helpful and knows what she is doing and I really have enjoyed every facial she has given me!! The location is small and it is a little weird to be in a strip mall next to urgent care but they do a great job of making you feel like you are really getting away.

I like to start off by saying the establishment is very clean and organized and the staff is…read morefriendly. However I think most would agree its the service that it is most important at least to me. I also like to mention i had facials by other estheticians and had a great experience. However I had a microbrasion facial done by Lauren at the wolf road location and during the service by my forehead area she removed a significant amount of hair this to me is unacceptable error and extremly upsetting. Customers are going in to relax look and feel better when they come out not to be missing a chunk of hair and feeling terrible. I dont know if she was having a off day or is not properly trained on how to do that serice but there is just no excuse as far as im concerned. I did bring it up to management who said they were going to adress it but I wanted to make patrons aware of my experience. After that I will never go back again recommend asking for Deb for facials if you are planning to join or get servces there.

We have been going to Wellness Foot Spa since the days after Covid. We have never had a bad…read moremassage. We now request the same people as they bave become familiar with our body issues. Full body massage plus foot massage is reasonably priced; staff is always friendly and owner is a real gentleman. Language can be a barrier with some staff if you expect them to understand an entire English conversation. However, basic massage related words are totally understood. Hard, medium, soft or gentle is a good way to start. Hello and thank you don't hurt either. We now go every other week.

Love this place. Excellent service... took my pain away. Very relaxing. Faithful customer for over…read more6 yrs.

Bad experience with masseuse. Bad experience trying to deal with it with front desk manager. Even…read moreworse experience trying to talk about it with the owner of the spa. Talking to Melissa on the phone felt like talking to a child who missed nap time. Utterly unprofessional and indecent. Do not waste your money at this deplorable excuse of a business.

I had to write a review for them! I can't thank them enough for everything they did to make my…read morespouse happy on her birthday! Evan and Nancy went above and beyond to make the last-minute arrangements for me so that we can surprise my then-pregnant wife with a Spa Pedicure and Manicure on her very special birthday! Evan was so nice to talk to and work with. I went there two days ago with my request and he was so friendly and helpful! I have never seen customer service like this before! Nancy was not even scheduled to start working at that time but she was so so so so nice to agree to come early for her! This was the happiest my wife has ever been on her birthday! I can not thank you enough guys! My wife and her mother are now a customer for their manicure/pedicure needs. Their work is amazing. My wife always only wanted to work with her natural nails and these guys are perfect for the job! She went there again for her maternity shoot and baby shower too. Now, let us talk about massages. I forgot her name (I am sorry, I think it is either Crissy or Christy), she is amazing! My wife and I, both had deep tissue massages with her. She may make you scream but that is what you need! You will be extremely relaxed after that! She is also so amazing! We are so glad we found this amazing spa. Thank you everyone over there!

the rock bodyworks gave me a great experience a while back and the massage was so relaxing that I'm…read morenow going there when ever I get the chance to go

From the owner: Best Bodywork and Reflexology spa in Guilderland, NY! Grand opening! Call us for more promotions!read more

Still the best at what they do. I told them Not to fan my…read moretoes. They listen to the instructions.

Best massage I've ever had! I'll definitely come back every time I'm in the area. The massage…read moretherapists were incredibly skilled, and the front desk staff was so friendly and welcoming. The massage itself was amazing -- they worked out every knot and left me feeling completely relaxed.

lady was very nice but massage wasn't great. Felt like she just got bored at the end n started just…read moredoin stuff. The hot rocks do feel great. it smells great in there and is very clean. They do check your temp still as well. I would go after 5 if you want to avoid paying for parking. depending on the day and time you may find parking hard. But if you need something late night it's definitely convenient. make sure you call for appointment before showing up.

Got a groupon deal for a 90 min massage + 30 min facial. The lady was nice enough to fit me into…read moreher busy schedule BUT I am extremely dissatisfied with the service. 1. The massage felt rushed and superficial, massages my arms for maybe 1 min each total. 2. The deal was for 90 min and I got a 60 min massage (she didn't set a timer or anything as they usually do so you know you got your money's worth). 3. The facial... wasn't a facial. She barely cleaned my face with paper towels and water from idk where, she used a couple creams and then put a mask on my face and left me in the room for like 30min waiting. She then peeled it off and left mask residue all over my neck and ears. I'm not sure if this was all bc I used a groupon deal, but even that money seems like a waste. I honestly wouldn't go back here. Update: called groupon and told them my experience and they gave me a full refund (likely bc others have also complained). Props to Groupon for the customer support.