Great staff to work with. Work was done a day early. No issues with repairs. I would definitely…read morerecommend then for service

1 Star - Extremely Unprofessional and a Complete Waste of My Time…read more I rarely leave negative reviews, but my experience today was completely unacceptable. I called ahead and explained to the receptionist that my vehicle was not drivable. Despite knowing that, she instructed me to have it brought in and scheduled me for a 9:00 a.m. appointment. After going through the hassle and expense of arranging transportation for an undrivable vehicle, I arrived only to be immediately told, "Unfortunately, you'll have to wait another 2-3 weeks." If there was no availability to inspect or work on my vehicle, that should have been communicated before I was told to bring it in--not after I had already made the trip. The lack of communication and complete disregard for my time was incredibly frustrating. A simple phone call could have saved me the inconvenience, yet no one seemed to take responsibility for the mistake. I expected much better customer service and professionalism. Based on my experience, I cannot recommend this business.

It is not joke Total Performance Automotive has 5 stars. I was a skeptic newbie with insurance…read moreclaims but Lisa poured her heart put to explain everything from insurance claims down to repairs. They will go the extra mile and look at every damage and dents or chip the car has. My car came out looking brand new and detailed. It also smells like brand new inside. Just take a look at all the cars that they fix, a lot of people put their trust with these guys and gals.

I just got my car back from Chris, and it looks OKAY, although not what they promised which was a…read morequality repair with no hassle. Well, I was hassled by the son, Blaze, and not far behind was his mother, Lisa. The paint finish has some rough places I asked them to look at, and they said the work is good and just take it home and sleep on it. If your still not happy with the work, maybe we will take another look at it. Well, this is not how a business should treat customers!,,,,! Terrible behavior, more suited for misbehaved children. So, I slept on it, went back, and was told I must not be seeing clearly since they could not see what I was asking them to look at. Needless to say, a small nightmare which I will wake from now that unknown not to return here!!! Good riddance.

I absolutely recommend this place. I went to several other collision shops and they left me feeling…read morehopeless. I came in to Moppert brothers at Blue and they made me feel hopeful again, they made me feel like I have a new car again excellent. They are very professional very detailed oriented. They only had my car for 2 1/2 weeks.

Very strange shop.. I went into this place to see how much it would be for a repair to the back…read morelift gate on my 24 Honda. It's a pretty sizable dent and my PDR guy didn't want to touch it. I show up and the first guy goes out and looks at it. We go back inside and he gets gramps to look at it. We walk outside and first thing that comes out of gramp's mouth... "ahhhhhhh, that's aluminum". I know it's not but I'll just let the old man play his game. He proceeds to get a magnet and lo and behold... it sticks. He then attempts to tell me how the paint is specific. The paint code is B-638p. You talk it up all you want... paint code, is a paint code, it's a paint code. He then tells me that we can paint the bottom half and that will save me some money. We all walk in and they give me some "napkin" verbalized ridiculous estimate of $2500.00. I explain to them that I there are four wrecked ones in the state of New York and I'll just go pick up a non-damaged lift gate and install it myself. Ready for this? Ol' man gramps then tells me that Honda will need to "reprogram" the car. I laugh and tell him that there aren't any computers in the back of the car. He responds, "anytime you unplug anything, you have to have it reprogrammed". Weird, I literally just changed the battery and upgraded the alternator less than 7 days ago. As an insurance claims professional, and one of the top catastrophic insurance claims adjusters in the country that handles 1000s of litigated claims per year, these antics and practices is what kills the entire business. I just spoke last year for the state of Florida regarding these same practices in both the personal lines and automotive industry. As a claims professional with 20+ years in the industry... run from shops like this.

Ryan and Nick are great. They are honest, thoughtful and professional. Linda is fantastic! the work…read moreis exceptional. If you need work done on your car, this is the place to go. Maralyn H.

This is THE BEST collision and repair shop!! Ryan and his brother and their mechanic do top…read morequality work and fully accommodate your shedding needs!! Linda, their Assistant is the best!! She is helpful and very kind and courteous!! I highly recommend Whitemarsh Collision!! Hands down THE BEST!! Mike D.

Great service & honest!…read more Had taken my car to replace a lower lip of the front bumper. Completed as promise and a bit lower due actual part came lower. I would definitely come back for additional work as needed! Thanks Victor!

I randomly googled for the body shop based on reviews and i found my coworker/friend left good…read morereview on this shop so i decided to give it a try, I came to repair my damaged back door , Victor (the owner of the shop) was very pleasant, nice, kind, and honest person! Communication was very good throughout the process, very accommodating need of client, and reassured that i would love the outcome, indeed!!!! I attached before and after picture of my car. And it looks like good as new!!! Very clean!!! He even washed my car outside and inside,, felt like i got new car. I still have to fix some part in front, he promised to take care of that too (due to scheduling, in Separate appt in November) he promised to give me the good price and would accommodate my need. That is very above and beyond service!! Victor was like very humane and like friendly neighbor that you can totally trust!! I will definitely be his regular client!!!!!!

Very nice, knowledgeable and reasonable. Very thorough inspection. I love that it's right in Ambler.read more

Orsini's did great work fixing and repainting my bumper cover and side mirror at a reasonable…read moreprice, allowed me to drop off the parts, and turned it around in a week. The other "high end" body shop in Ambler waved their hands around but didn't give me a written quote, needed the whole car to do two the same two parts and had a 2-month lead time for 3 times the price.

They did a FANTASTIC job on my Volvo S60. My rear passenger door was hit by an SUV and another…read moreauto body shop said that I needed to replace the whole door. Even though my insurance company was paying, I went looking for another estimate. So, so happy that I found Vico's. For 1/4 of the price, they have my door looking brand new! Although I hope I won't be needing them anytime soon ;), I will never go anywhere else.

Extremely kind, communicative, and fast. They made the experience very easy to work with my…read moreinsurance carrier. I would definitely use them again. I really appreciated how helpful the office was with organizing everything and they were effective at communicating over phone and email.

I wanted to thank Jonathan, the tow truck operator, who did a terrific job towing my Ford F-150…read morepickup truck to a repair shop in Allentown last night. He was very professional, helpful and courteous. I had called AAA for towing service and Bob's Auto Clinic responded from Lansdale to Allentown. Kudos to Jonathan and Bob's Auto Clinic.

Quick and reasonable flat tire fix - got me back in the road in less than 15 mins!! I would…read moredefinitely keep Bob's Auto Clinic in mind for any repairs needed.

Fast efficient friendly service from state inspections to repairs…read more Justin and his team make it happen

This place is beyond amazing. When Maaco treated me like a number Justin and his team had amazing…read morecustomer service and I genuinely felt cared about the entire time. He had my vehicle looking brand new in a matter of a week. I picked my Honda up and they detailed the interior for me as well as part of their service. They are a full service garage and body shop I was able to add an oil change on and had them check a few things out for good measure. It was a bit far from where I live but I'll make the drive. There is nothing better than feeling genuinely cared for during a stressful situation inclining my car. Very grateful for a good experience. Tip: when you enter the parking lot he is renting out the garage space to the far back I couldn't find it at first and there is just a small sign on the door not the road or entrance. Hidden gem, maybe you'll get to see the dope ass employee lounge upstairs Thank you for caring, it felt great supporting a small business.

Had a very interesting experience a few weeks ago. I took my car in for very minor damage on the…read moreplastic bumper cover. I explained exactly what needed to be done, take it off, heat it up, repaint, recalibrate the safety system, put it back on. The employee gave me a whole nonsense explanation about an internal sensor, and new parts and blahditty blah. I'm too smart for that. When I received the estimate, all I could do was laugh, $6,871. In the interim, I called my dealer and asked if they would take a look at it. He confirmed my suggestion was exactly what was necessary. I took it in the following week, it was done in 3 days and was approximately $5,000 LESS than the estimate from CCW. When I say minor, I mean it was so minor, most people wouldn't have even fixed it, but we wanted to. I felt this was a situation where they either saw a woman and thought they'd try to capitalize, or, figured a sucker is born everyday and assumed they had one with me. Wrong. Either way, not great business and it's a shame because I know they do very nice work, they just lack in customer service, honesty and integrity. Sometimes the best price isn't the best option, but in this case, it absolutely was.

I've been to Classic Coachworks three times in four years. Classic completed minor repairs as well…read moreas extensive body work and repainting/blending. While it is never fun to need the services of an auto body shop, Classic definitely is the best in its class. They are professional, understanding, highly-trained and talented. Classic is quick and accurate with its quotes for services. And, best of all, their work is exceptional. It's good to know you can count on Classic in Ambler.