I just bought a new property and wanted someone to check out the water heater and the furnace. They…read moregave me an appointment time and called when they were on the way. The technician was very knowledgeable and experienced and explained things to me well. He was also very thorough and he cleaned something rather than charging me for a new part.

Untrustworthy. Had a repair done by Steven Jacobs and he had to come out a second time 3 weeks…read morelater. He stated would not charge me for the second call. Asked to get a quote on an new Air conditioner and Curt Sales came out and also verified he would not charge me for the second call. Gave me a quote on an Armstrong not a name unit and never gave me a quote for a Lennox as requested. Received a bill 2 weeks later for the second service call and called and Curt Sales stated would take care of it. In October received another invoice with a past due notice and I contacted Steven Jacobs and he stated he would take care of it and talk to Curt. Left stern message (without using profanity) stating if I had my credit damaged I would take him to court. He called up and it was obvious was not going to help. Untrustworthy and not worth allowing in my residence again.

SCAMMER ALERT!!! BUYER BEWARE!!!…read more UPDATE!! SCAMMERS AND THREATS!!! After I posted this Andy called and threatened me. He told me I swore at his customer service person. I did not. He also told me he was going to turn me in to the housing commission. He also lied and said it was against the law to work on the furnace when the heat exchanger is how it was. My 2nd opinion confirmed that was also a lie and that he'd just need to turn off the gas to the furnace to inspect it. They just keep digging themselves deeper and deeper. Today Russ tried to scam me into a new furnace. He claimed that he couldn't do any further evaluation on the furnace because the secondary heat exchanger was too dangerous and that most people just replace the whole furnace at that point. My antenna went up when he didn't make sense about why he couldn't evaluate the furnace further because of the heat exchanger needing replacing even though it was still functional. He didn't have any pricing on the heat exchanger or a new furnace and he never followed up with the pricing on either of them. I had a 2nd opinion and it was just the filter had been sucked into the fan. An easy, low cost fix. My 2nd opinion confirmed they were trying to scam me and that nothing else was wrong with the furnace or the secondary heat exchanger.

Rarely write reviews..... But, after calling the "V" guys…read morewith the funny name and getting the runaround, I called ProTech. Found my AC problem in minutes, fixed in a couple days at a very fair price, and...... The came out on a SATURDAY to check an issue and fix it pronto! Five stars + in my book. "V" guys, nope. Golfing granny and her sons from Cascade, nope. West side is the bestside. Go ProTech. OK. Standard disclaimer. 1. I am not a lawyer. 2. I did not get a special discount. 3. I know no one who works here. !

All around great experience. Craig was responsive, efficient, knowledgable, and affordable. Keep…read morehis number.

Craig was extremely helpful when I was locked out of the house. I called multiple other businesses…read moreto help and none of them answered my call but Craig. He was able to come quickly and changed out the faulty locks immediately! He provided us with new keys and locks on the spot. Craig was friendly, funny and an honest and reliable helpful person. It is rare to find such a helpful and genuine service at a moment's notice. Thank you for saving my day!!!

Thanks to Mitch and team. Our old AC unit went out. They were able to diagnose it and give us…read moreseveral options same day. We had them replaced it, which they were able to do within a few days. Professional, courteous and prompt service.

Big shout out to RX Comfort! Our old A/C went out and since…read moreour furnace was even older we replaced both. We decided on RX Comfort (after getting over sticker shock on all the quotes!) because of their timeliness, professionalism, value and price. Thank you to Adam, Mitch and Caden? and I'm sorry one other guy! for the great job done. Will highly recommend to others.

Doug, Shane, Lori, and the team were awesome! We were contacted within a half hour of posting a…read morerequest for a bid on Yelp. Doug and Shane came out to our house to evaluate the job within a few hours and were very professional. They sent a reasonably priced estimate the next day. We were very impressed by this as most companies we called refused to come out and complete a bid and would only provide estimates on the phone that appeared overpriced. The team was very professional and knowledgeable! They were able to start our job sooner than expected and were very thorough, even when the job had a few snags. The inspector from the city even commented how well they had done! We will definitely be using them for any future electrical jobs and would highly recommend their services to anyone searching for an electrician!

Do not use this service or any service run my Shane Saw or Lori Shaw including energy management…read moresystems or LED integrated. They are criminals and scam artists. I hired them (unknowingly) to complete a job and I provided the required deposit upfront. They never completed the job and after multiple rescheduling dates, and after speaking with their disgruntled former employee (Doug), I asked for a refund of my deposit. This money was never returned to me. Even after being told multiple times that a refund check had been sent. I even offered to meet up face to face to collect the money. However, they either never showed up or cancelled last minute. The provided addresses for this and LED integrated businesses are abandoned houses or have no record of them operating at that location. All of the phone numbers and email addresses listed on their websites have been disconnected. A short web search for Shane Golden Shaw will tell you all you need to know about his history and business practices. I even filed a small court claim that went un-served and had to eventually be dismissed. To this day, over 6 moths later, I have yet to receive a refund or a phone call apologizing for their practices. *** AVOID AT ALL COSTS***

TLDR: I wish I had never used Premier Roofing. Nate lied to get my business and communication was…read morepathetic. We bought a home in July 2025 with some known roofing issues. Nate came out to give us a quote, and quickly expanded the scope of what they would "need" to do. The quote was separated into two sections, as per conversation with Nate: (1) need to do before winter to stop leaking and limit damage already incurred, and (2) improvements that we could make in the spring. We agreed to part #1 in October, to include work on the flashing around our chimney, the single most important piece of the work required. Over a month went by and I heard nothing until the third time I reached out for an update, at which point I was assured the work had been done - no photos, no notice they were on my property, the only evidence that they'd been on my property was pieces of scaffolding they left behind in my yard. In January, on my first trip to the home since work had been "done", I was able to see very obviously from the ground the work had not been completed as described. I emailed with photo evidence of internal water damage and flashing clearly protruding, completely unconnected to the chimney. I did not hear back for over a month. When they finally got back to me, they claimed the flashing - the single most important part of the work that I was repeatedly assured would be part of the work completed - was not, in fact, included the $4,000 bill. They provided (finally) photos of other work that had been done. After multiple days of back and forth, I was offered $200 off to apparently make up for being lied to and the internal damage done to my house for them not doing the work they swore up and down they'd do before the winter set in. Thanks for nothing, you clowns.

When we first started the process of making some updates to the front of our home with vertical…read moresiding and covering posts, the process was easy and fairly efficient. We worked with Dana who during this part was great. The workers who came to do the actual work were great and worked so hard. They worked on a Saturday. There was some challenges in communicating about finishing the project. The screen door was left untouched. We were told that Premier would be in touch and they were the next week. We were told that they were unsure why the door was not put on. Dana came out and asked for payment which we honored however in hindsight we should have asked to wait to pay the balanced as the work was not completed. We wonder if we had done this if Premier might have worked harder to complete our project!? We received the run around for weeks. Someone came out to put the new door on and found the door missing parts and a part broken. Then it was several more weeks before it was finished all and all from the last day of work until it was completed on 1/9/25. It was nearly eight weeks to complete the project. We were not fully informed of the final time someone came out. Still then it was discovered that there was more work to be done. Again, the quality of work was great. The communication and taking full responsibility was very much lacking. We asked for a new door as that was what we paid for and were given a response about if a part was missing on a car we would not recieve a new car. However, we paid for the new door. Patti D

Did a fantastic job. They were completely honest with me that my first floor needed the insulation…read morebut second floor did not. It saved me money and they did well.

I tried for months to get an insulation company to respond for a quote. I was ignored and ghosted…read moreby several companies in and around Muskegon. I finally reached out to MK Insulating hoping they'd respond. The owner, Mike, responded within minutes and provided an on site estimate within days. His team completed the project within a week of the initial contact. Mike communicates clearly and explains the best options and recommendations. There was no confusion on what I needed. The job was completed on time and they left my house as clean as they found it. The team was respectful and professional. I highly recommend MK Insulating.