My AC unit completely stopped working last night and I called the owner, Tom, at 8pm and he…read moreactually answered. He was able to come out the very next day and fix the problem. What really stood out was how detailed and honest Tom was about the work. He explained everything clearly, didn't try to upsell me on anything unnecessary, and made sure I understood exactly what was done. I believe Tom is the kind of person you can genuinely trust. I'll definitely be reaching out to him for any future HVAC needs. If you're looking for someone reliable who actually cares about doing the job right, call this company!

Very rarely do you get support from an HVAC company that results in looking forward to potential…read morefuture projects, but Tom (owner of Universal) did just that and provided amazing service today. I own lots of properties and have had my share of hvac issues as an owner and landlord. Tom came to my house, went above and beyond checking everything on both of my systems (when he didn't need to), diagnosed the issue with my upstairs system, actually fixed things fully right then and there, and then charged me a very reasonable service cost. If you have any HVAC issues in Philly and don't want to be ripped off or misled, you should call Tom!

Quality work. Knowledgeable and definitely recommendable. We were able to get a quick appointment…read morethat worked with our schedule. We will be definitely be using this company again. We were having some troubles with our radiators and the problem has been solved and at a value that we could afford.

Check boiler. Excellent service and great quality. Well worth the visit. He was very informative…read morewith respect of the care for the boiler.

Arrived on time, were courteous and friendly and were very thorough with diagnostic testing and…read moretroubleshooting of my heat pump issue. Discovered problem was something simple and was fixed without any additional cost. Would highly recommend and will use them again.

Excellent service at a fair price. Had humidifier installed, initially didn't work due to defective…read moreparts and these guys came back 3x (total of 4) to make sure the job was done properly, and communicated clearly every time. Exceptional professionalism and quality of work.

My 18 year old HVAC needed to be replace. Flourtown Heating and Cooling gave me a good price and…read moreexcellent installation services. If you need to replace your HVAC, I highly recommend this company.

Just a huge shout-out to Flourtown HVAC. We came home from some errands at 12:40 today, and the…read moreA/C wouldn't turn on. Called them immediately. Someone came out, fixed the problem (dead capacitor), and was gone by 2:15. And now our house is cool. The price was incredibly reasonable, too (especially because it was an emergency call on a Saturday). These guys really are the best. We've used them for all our heating and cooling needs for years. Best company and best technicians - friendly, professional and responsive.

Yanni came within an hour of me contacting him, and resolved our issue quickly. Highly recommend!read more

Top-notch installation of HVAC. The crew was professional and knowledgable and quite thorough. They…read moreadjusted the system exactly and ensured that there was proper circulation of air in our whole office. The discomfort between the two is incredible!

Corey, Clancey, Blake, and team were fantastic. Very efficient, honest, and friendly. We highly…read morerecommend Seal the Deal for their for service. Our dog wanted to join the team! The Saling Family

We had to hire a lawyer to get them to finish…read more Initially, we were delighted with Seal the Deal. Their quote was a good price and they even found a better plan for the install that cost us less money. The install was great; the township inspector actually said it was one of the cleaner installs he'd seen. We love our new heat pump and everything is working great. If we'd stopped there, this would be a five star review. However, they still needed to fix a couple of things, remove our old oil tank and give us the purchase information for the warranty on the system. At that point, all communication stopped. They did not respond to phone calls or texts for several months until, on a hunch, I called them from a different number. One of the owners actually picked up, PRETENDED TO HAVE PHONE PROBLEMS, and hung up on me. At that point, we hired a lawyer. It took more time, but eventually they did make good on their promises. And, to be fair, they didn't ask for the remaining money we owed them but we had to pay the lawyer so financially it was a wash for us. To sum up: install-fabulous, aftercare-absolutely terrible. As it is, I would not recommend Seal the Deal unless they get someone else doing the scheduling.

The conversation just breaking it down to me of what work it needs to be done. I just have return…read moreducks downstairs. He told me I need to have return ducks upstairs. He just talked to me and I was very very satisfied and and he was very personable about it. So yes I will recommend this company

Cook's Heating and Cooling - exceptional service from a dynamic duo…read more There is something special about a family-run operation where the knowledge is passed down and the reputation really matters. It's clear the son is learning from the best, and the father has a wealth of experience that is hard to find these days. I recently had a new AO Smith water heater installed, and I couldn't be happier with the experience. This father-son team is the real deal. From the moment they arrived, it was clear they take immense pride in their work. They were punctual, protected my floors, and took the time to explain the features of the AO Smith unit. They were polite, fair on price, and clearly know their stuff. The installation itself is incredibly clean--the piping is level, the solder joints are perfect, and they left the utility room cleaner than they found it. If you want the job done right the first time, hire these men.

Fantastic job. Very quick to respond and very thorough. Came out within 12 hours to fix an AC unit…read moreduring heat wave. Life saving. Highly recommend

Quick service, straight forward pricing, very mindful of what solution would set me up for a better…read moreresult later. Was obvious that technician didn't want me to be unhappy. Easy to recommend.

Dwon was exceptional at diagnosing the HVAC issues. He is very reliable and dependent. He arrived…read moreon time and made sure the unit was functioning properly. he was definitely the right man for the job, and I will hire him again whenever I decide to upgrade to a new system. Reggie Johnson

Dwon came out to scope the work and then abandoned the job after presenting an estimate and…read morecollecting half of the payment. He promised to come back and stopped answering his phone and gave no further update and did not respond to messages and emails. Everyone should beware of this company. It is not legitimate and frankly should not be in business. BEWARE BEWARE OF THIS SO CALLED COMPANY. DO NOT USE AS THIS COMPANY IS A SCAM.

Sometime last week my heater decided to be weird. I could hear it cutting on and off, my bathrooms…read morewere all warm but 2 of my 3 bedrooms and my 1st floor weren't . I tried to trouble shoot on my on but to no avail. I called on Saturday AM @ 7:15 left a message and my call was returned by 9 AM. The gentlemen asked a few questions about what was going on but specifically if I could wait until Monday. Begrudgingly I agreed and the gentleman said someone would be there on Monday AM between 9-12. Needless to say I survived the weekend, thankfully my children were away. First thing Monday AM at 8:33 I received a call stating that the contractors were about 20 minutes away. They arrived right before 9AM as promised & got right to work. I didn't catch the primary gentlemen's name but he did tell me he was the son of the owner. He was so engaging and informative explained possible issues and once it was diagnosed got the heater fixed. They were here a little under 2 hours. He was honest enough to explain that I shouldn't waste anymore $$$ repairing this heater by explaining the life span and what my next steps would be. I'm totally satisfied and would highly recommend.

I've called these guys twice now…read more First time, my pilot light was refusing to light on my hot water heater. I know how to restart it but it wasn't working, they pointed out that dust buildup was preventing it and fixed it in no time. They didn't charge me for this quick fix! Second time, my frost free hose broke because I ignorantly did not disconnect it in the winter. They fixed it at a great price and explained why you need to do this in detail, I really appreciate that. I can't recommend these guys enough. There's always this fear that you'll get taken advantage of when you have to call service people, you won't have that fear with Hophan Brothers.