Our washing machine broke during the week of Christmas. Sean was very responsive, easy to work with…read moreand was honest.

I've used LKN Appliance Repair twice over the last ten years to repair an aging Kenmore washer and…read morenewer LG dryer, and am very pleased with the service that Sean provided. It's easy to get a service appointment (my last repair was same-day), and he was very knowledgeable and thorough. I thought his service charges are very reasonable, too. I'll definitely use him again!

Technician Oleksandr inspected my washer for approximately 20-30 minutes and concluded that the…read moreissue was the spin basket assembly, stating it would cost $800 to replace. As any reasonable customer would, I asked for a breakdown of the cost and an explanation of how he determined that this specific part was the cause of the problem. He was unable to explain and instead dismissed my questions by saying the washer was old. I followed up by calling the company directly and asked how the same part for a 2004 washer could be found online for around $200. The supervisor responded that they purchase parts from a "reputable website." When I explained that the part I found was an OEM part from a reputable source, no explanation was given for the significant price difference. I then requested to speak with a manager, owner, or someone higher up, but was repeatedly told that no one was available. At no point was a clear diagnosis, justification, or cost breakdown provided. This experience gave the impression that the company assigns inflated, arbitrary prices without being able to clearly explain the root cause of the issue or justify their diagnosis--yet expects customers to blindly trust them. After reading other reviews, I noticed a consistent pattern of similar complaints. At this point, it's clear the issue is not the customers.

I was referred to this company by a friend. I called Sunday and had a appointment for Monday…read moreevening. Yuri let me know when the tech was on the way of my house. The tech took off the front of my stackable washer and dryer and in less than 5 minutes said I had a loose washer belt. I asked him how he knew because he didn't run a diagnostic test or anything, he said he just did. The tech said it would cost $250 to fix it and this seemed very high to me. I called Yuri to inquire a price for the belt and a teacher discount. Yuri would not give me the price of the belt, so I quickly Googled washer belts and they are under $40. I asked why the price was so high and he said labor starts at $225 and that was baseline. I asked why that wasn't disclosed with me over the phone on Sunday and he said the company doesn't do that. So, overall a price for the belt was not provided and only a $5 teacher discount was offered. I decided not to move forward with this company. I do not recommend them and will not be telling friends to use them. I was informed, even with a receipt the cost of the product would not be provided.

I had a good experience with this company. I needed my fridge fixed. I made an appointment easily…read more They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable. I had a good experience with this company. I needed my fridge fixed. I made an appointment easily. They came out and gave me an evaluation but needed to order the part we needed to fix the problem. The part came in a day later than expected but they communicated promptly. They scheduled to come out as soon as they had the part and service was quick and the problem was fixed. I love that they text to let you know they're on their way, along with a picture of the tech. The tech was professional and polite. I will definitely use them again if needed. Oh and the prices were very reasonable.

STAY AWAY FROM THIS COMPANY!!!!! If I could give negative stars I would. I have a dryer that does…read morefour way venting. I needed it switched from rear to side venting. When I called they said they could definitely do that and scheduled me. The person they sent was AWFUL!!! He had no idea what he was doing, pretended like he did until he got the whole dryer taken apart and then said "oh you can't side vent this because there's not a hole here" when there is a knock out clearly marked and it says it in the manual that you can do it. Then he tried to charge me $79 for not knowing what he was doing. When I refused he got very aggressive and more rude. He called me stupid and threatened me when he left, repeatedly saying he "would see me soon". As a women it was TERRIFYING. Im really glad my husband was here but I would be so scared if he was in the house with a woman by himself. Frankly, call literally ANYONE ELSE before you call these horrible people. Also, in case they try to say the dryer isn't four way venting the model is GTD58EBPVDG It literally says it in the manual.

I had originally posted a one-star review based on my experience with how CLT Appliance determined…read morethe pricing for my recent service and how that pricing was communicated to me. After posting my review, the manager took the time to personally call me and send an Email providing a detailed explanation addressing the reason for the significant price increase. Because of the way CLT Appliance handled my concerns, I want to update my previous review. My original concern was regarding the pricing of a repair and the inconsistent explanations I received about why the cost had increased significantly compared with my previous repair and a recent quote from the company. I want to be clear that my concern was not with the technician. He was professional, courteous, arrived on time, and completed the repair well. After reviewing my feedback, the manager from CLT Appliance reached out to discuss my concerns. I appreciate that the company took the time to listen and address the situation rather than dismissing my feedback. I also appreciated that my initial conversation with the manager's assistant was escalated and handled promptly. The manager reviewed my concerns, provided additional clarification regarding the pricing, acknowledged my frustration, and worked with me to resolve the issue. CLT Appliance ultimately refunded the $125 difference that was the source of my concern. I appreciate a company that is willing to listen to customers, take accountability, and make things right. While my initial experience left me frustrated, the way CLT Appliance responded afterward demonstrated a commitment to customer satisfaction. I also want to again recognize the technician who performed the repair. He was professional and did excellent work. Thank you to CLT Appliance for taking my feedback seriously, following up, and resolving my concerns.

Review needs to be removed. Wrong company. Dont know how to remove a review blahblahblah it needs…read moremore letters......."...........

Very professional and polite on the phone and especially in-person. I felt very comfortable w/…read moretheir technician being in my home and that he paid close attention to detail. I highly recommend ABC Appliance Repair.

ABC Appliance Repair came out to our house over a month ago for a basic dishwasher repair. We paid…read morea service call fee. They advised they could repair our problem. It has been over one month, and we are still without a . It has been nothing but excuse after excuse, and that is only when we contact them because their communication is absolutely abysmal. I would call the office to find out what is going on, and the office would have no clue, and I would end up getting a text from the service tech with yet another excuse as to why the repair hadn't happened. They made no effort to keep us in the loop or advise why we still don't have the repair they assured us. It has always required us to call the office or the service tech to find out what is going on, only to be provided yet another excuse. Do not use these people.

Very happy, I couldn't ask for more excellent service. I recommend it to everyone. It was easy to…read moresolve my problem with the parts of my washing machine

Apparently, in this town even repairing broken appliances is a competition. And Race City…read moreAppliances can help you out here too. Fridge and oven at the same temperature? Washer drier then the dryer? If you're having an appliance problem one phone call can usually take care of it (unless after fixing the first thing you find another thing is broke but that should actually be a new problem.) Husband and wife team do nice work getting the necessary parts to keep the house working. Repair parts, consumables, and accessories: they know their business well enough to provide some guidance over the phone and they may even do a once over lightly in the shop if they have a comp available (especially helpful when attempting laundry repairs.) Lots of parts in stock, more available in a day or two, the rest will get here when it does... Race City Appliance, because Mooresville is the racest place ever! ;-)

Everything was great from the first phone call to the end of the service call. Jeremiah found the…read moreproblem in my dryer within minutes. He was upfront about costs and options. It was fixed in less than 30. He even leveled my wonky dishwasher before leaving. I highly recommend A+D Appliance Repair.

Our LG dishwasher started leaking. We found where the leak was and using YouTube we knew what would…read morebe required. Yikes. We found this company and let me tell you, both Dori and Jeremiah were so nice to work with. The repair required 2 trips due to a special order hose. Dori kept us informed and Jeremiah was able to come back 2 days later. He did a great job, ran the dishwasher to test it, put it all back together and cleaned up after himself. All of this for a very reasonable fee. We saved them in our contacts and if we need other appliances worked on, they will be our first and only call.

We had an issue with our dishwasher and the service rep came out, discovered the problem and made…read morethe repair. He was punctual and very cordial and we have not had any problems since.

Terrible customer service. Called several times to get an appt for repair over Bertazzoni oven…read morerepaired. Repairman could not diagnose the problem and called someone on the phone. Hung up and said I have to order parts and walked out the door. We were charged for the visit and also parts to be ordered. Have not heard back. have called several times. That was April 16th. It's now June 3rd. My calls are being sent to VM now. This owner should not even be in business. Will never buy another appliance from them again! BEWARE!!!!