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    GEM Home Solutions

    5.0 (2 reviews)
    Open Open 24 hours

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    Mr. Handyman of Mooresville, Lake Norman, Concord

    Mr. Handyman of Mooresville, Lake Norman, Concord

    (15 reviews)

    Everything that they have done in my house has either come loose or fallen apart because it was…read moredone wrong. Including toilet paper holders, curtain rods and towel holders. Waste of money.

    In April 2025 we hired Mr. Handyman of Mooresville (and I am not sure if it is the same company as…read moreMr. Handyman of Mooresville, Lake Norman, Concord or maybe it is just a part of it) to do a kitchen faucet installation and to replace a power plug in the garage. We had Eric as their service professional who after spending an hour in the garage concluded the new power plug we bought at Lowe's was faulty, therefore he reinstalled the old one. He managed to install the kitchen sink faucet but after he left we noticed it was leaking slowly under the sink and the faucet water flow was reduced to about half. We called the company who argued with us about everything and still charged us the full $363 as if everything was done perfectly! My husband was later able to figure out how to install the new power plug by just watching a few youtube videos and of course the new power plug worked great showing that Eric in fact had no clue about how to install it. Youtube could help you too Eric, as the company does not seem to invest at all in your training! We also had to hire another company to come fix the kitchen sink leakage from the faulty installation of the new faucet. In the end a manager with Mr. Handyman of Mooresville cancelled our invoiced charge - one reasonable thing they did, but it was truly stressful and disappointing to work with them! We do not recommend them.

    The Honey Do Service - Lake Norman - Kitchen remodel

    The Honey Do Service - Lake Norman

    (2 reviews)

    This is a review of the overall experience we had with a recent job that was NOT completed to our…read moresatisfaction. We had several miscellaneous punch list items that were to be finalized according to our agreement. Here is a list of the following items that were NOT done to our satisfaction: *Multiple Boards replaced on our Pergola & Repainted in its entirety (12 boards should have been laid down, & only 1 board came to the job site.) Painting was done subpar, and my wife and I spent 3 1/2 hours touching up behind them for areas that were missed all over the Pergola. *There was a Lack of manpower for the job to be completed on time. We only had one person on site at times, and therefore, the job took double the time and not completely finished as per the agreement with the Project Manager. We also had to purchase additional stain, due to the fact of miscalculation on the part of The Honey Do Service Estimator, stating what was needed to cover the job in its entirety. *Job Prep Work: Damage was done to our Hot Tub cover, due to the type of plastic covering used by the contractor. There is now a black residue on the cover, due to the type of plastic covering used. The Owner came 3 separate times to attempt to clean the vinyl Hot Tub Cover. However, they were unsuccessful with their attempts. I spent 2 hours on a weekend, on my own time, utilizing a chemical, to remove the damage that was done. I did not want anyone from The Honey Do Service back on our property, after their negligence and everything we had gone through. There was damage also done to a bush that is now dead. Per our Landscaper, after 5 weeks have passed, from him trimming back the damaged area of this bush, zero regrowth has happened. Our Landscaper said it is dead, as regrowth should have shown within 7 days from trimming back the damaged area. The damage was caused by the Contractor's negligence in covering the bush with their plastic covering used...too tightly...and the bush died. The Final Invoice, dated 5-5-25, states The Honey Do Service would reimburse us, in the next 30 days, in the event the bush dies, for the amount up to $200. I met with the Owners on 6-24-25 in their office, as all of the above items were discussed, and I paid our Final Invoice Amount owed that we agreed upon, based on Good Faith. Our Landscaper sent an estimate that it would cost $175 to replace the damaged bush. The Owner left our home today....7-21-25...looked at the damaged bush with me and stated that the bush would come back over the next year, per his landscaper, and he was not replacing the damaged bush at this time. This is a complete TOTAL BREACH OF CONTRACT, based on the verbiage of the Final Invoice that I paid to The Honey Do Service-Lake Norman, again in Good Faith. *In summary, WE WOULD NEVER RECOMMEND THE HONEY DO SERVICE-LAKE NORMAN based on this experience!!!!!

    Best pricing for a great quality job. Both staff for the quote and the job were excellent.read more

    Davis Home Services

    Davis Home Services

    (3 reviews)

    Robert is a man of many talents! He's done several projects for us, and they've all turned out…read moreexcellent. We will most definitely hire him for more! Highly recommend

    After getting quotes from four different contractors, we decided to go with Davis Home Services…read more There were several things that impressed me with Rob from the very start: he gave an excellent quote (and stayed within budget), he was always available via call or text and responded immediately, his work was similarly prompt, starting on the project within two days of my reaching out, he strikes me as a genuine, real person -- at no time did I feel like I was talking with just a contractor looking for cash; he was helpful and answered tons of questions, even ones unrelated to his project, and he did plenty of extra work to come up with quotes for various projects I was considering and was never annoyed if I didn't go with one. This was all just from the initial visit and follow-up messages. I hired his team to paint the interior of my house, replace three interior doors (one needing new framing), install one exterior door and frame, and handle a window project that needed sanding, scraping, sealing, and painting. Everything went extremely fast and the quality was excellent (even though I told him I wasn't looking for perfection). They said it would be no extra charge to move all the stuff around to complete the job -- and if you'd seen the disaster the kids' rooms were in, that was no small favor. His painter was kind, patient, and respectful, always asking permission to enter the master bedroom and doing various touch-ups free of charge. The entire job was completed in just three days. They kept the house looking clean even though they had to work in a messy space, and Rob had no problem with me putting sticky notes everywhere I wanted touch-ups done. What stood out to me most was Rob's transparency, the fairness of his pricing, and how genuine everyone on his team was. Overall, I couldn't be happier with the results or the experience. Rob and his team went above and beyond in every way -- honest, responsive, and fast without cutting corners. I already intend to hire him to sand and re-stain my floors and will definitely be recommending him to others.

    GEM Home Solutions - handyman - Updated May 2026

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