We used Treasure valley solutions yesterday to have a 70 inch tv mounted in our new living room and…read morehe did amazing! Would highly recommend, very fast, affordable and even took our tv box as a courtesy. Thank you so much!

I called and scheduled an estimate with Frankwin to come out and give me a quote on a home theater…read moreinstallation as well as to get some advice and a second opinion on the system components I was considering. He came out as scheduled but almost immediately I noticed a certain...arrogance, almost condescending attitude. He must be used to dealing with wealthy rubes who just want to throw around a lot of money but not do any thinking or research for themselves and I had done a LOT of research. For starters when I told him I was looking to get a good deal on an OLED from last year's model he told me with a smirk "no way you're going to find one this time of year" when in fact (and I showed him) SEVERAL places, including Amazon, Ebay and other online retailers where they were still available at a bargain. He also criticized my choice (an LG G3 77" OLED) sayng Samsung was better, but in my research and for my purposes the LG was widely considered across MANY consumer forums to be the superior set, with LG having a long standing track record for quality over Samsung. Perhaps more egregiously he told me that in no way should I buy the 5.1 system I wanted but that he could set me up with a SONOS soundbar system instead...for tripe the cost of course. Again, looking at A/V forums online soundbars, while better than ever, are still no match for a dedicated 5.1 system. SONOS is considered great for music, but subpar for movies and gaming which are my primary uses. Basically, aside from his smug and condescending attitude, which is hard to convey in words but definitely turned me off almost immediately, it was clear he was really trying to push me to buy what HE wanted to push, and NOT really listening or caring about what I wanted or what would be best for me, AND it was clear that he wasn't used to being questioned or dealing with people willing to do their own research... I had asked him to compare two 5.1 systems I was looking at and he DID get back to me (hence 2 stars instead of 1), but his argument against getting either of them were "they were being phased out of support". For my purposes that's not something I care about, and I told him as much...if I can get a good deal on a slightly older model I'll take it. If you have money to burn and don't care to do your own research and/or think for yourself, by all means call Frankwin. I'm sure his actual work is competent but both his personality and his advice really gave me a scummy vibe. YMMV...

Cory was very informative and knows his product very well. After getting multiple estimates from…read moreother companies we felt more comfortable with Cory right away. He didn't try to sell us on anything he didn't believe we needed like other companies had done. We also liked that Mountain does their own monitoring unlike some other "local" companies who use monitoring from out of state. All of their products are American made too!!

Great customer service, follow up and pricing. Quick and efficient on install. Very happy with…read moreservice so far. We worked with Cory on getting set up and he was very helpful!

Got met by some cool dudes at the shop. Got me right and a spare key to my motorcycle made. Super…read morehelpful. Appreciate the service. They did a great job and it was pretty cheap.

I locked my keys in my car today and had my dog with me. We had just finished a training session…read morewhich is located in a business park and they were getting ready to close. I still had an hours drive before I would be home and it would soon be dark. I was afraid we would be standing in the dark by ourselves waiting for a AAA technician to arrive. I explained to the girl on the telephone what the situation was and the call was expedited. Tim the AAA technician arrived in minutes. My dog was tired and scared so Tim did this while I kept a distance holding on to a skittish dog. Tim was prompt, polite and professional and after a terribly stressful situation I was overjoyed to experience a little dose of kindness. Please let him know that his happy smile and jovial disposition turned a bad situation around. That was a gift.

They will not cancel my service. I received a letter from the alarm company they work with that…read morethey were being dropped because they didn't pay their bills. I then called and emailed to cancel. They keep sending me invoices and I keep calling to cancel. They are no longer monitoring any security at my place but keep sending me bills. Do not do business with this company.

These guys are thieves. Did biz for about 5 years. Never saw them. Equipment was failing, piece…read moreby piece and they would not provide service. Then received a letter from AvantGard monitoring services who provides the monitoring for them and many others. They advised that Infiniti was not paying their bills and they were going to get cut off. At that time I called to cancel service. Spoke with Brandon. No problem, send an email and we will get it done. 4 months, 6 emails and untold phone calls later, they are still billing my card. Thought I would visit them personally. Surprise, the address listed on the internet belongs to somebody else. They will not divulge their address. Now I have to cancel my CC and notify some 20 other suppliers of a new card. Filing a dispute with my cc company to get my money back. Stay away from this company!

These guys were easy to work with! They customized a full home security system to fit my home. They…read morealso gave us an app that we can use the system on the go. Very convenient! I would recommend if your looking for a local alarm company in Idaho.

From the owner: We are a new home security company in the Treasure Valley! Our friendly staff has over seven years…read moreof experience in helping families protect what matters most. We pride ourselves in providing our customers with a top notch experience from initial consultation to every step along the way in keeping you and your family safe. We specialize in wireless home security, home automation, and medical emergency pendants.

Ellen Gurney and Matt Payne take good care of us. We were the unfortunate recipients of stolen…read morechecks recently at our business and Ellen dispatched her associate Kyle out the same day we were notified. Kyle spent over an hour with us editing the security footage of the perp when he was in our store. The perp was arrested in Washington State and we hope Sonitrol's efforts get us a conviction as well as insurance recovery

The Boise team at Sonitrol Pacific is amazing! They will provide above and beyond service, go the…read moreten extra miles, always do what they say. Their alarm technology is the ONLY one to buy. They just don't have an competitors who don't have lots a false alarm problems. If you need residential or commercial/business access control, security, alarm, cameras or just peace of mind, this is the only company to choose from. So glad I found them.

Customer service horrible- ADT doesn't want to lose their…read morecustomer so they stall on phone trying to keep you as a customer immediately reduce bill by half then raise voice about jeopardizing your safety- I asked to be canceled multiple times then decided to record conversation - Linda said it wasn't allowed - however it is allowed so long as they know and are aware. We were customers for 5 years and had I known the tactics they'd use when we cancel I would've never had them as a service.

I've been an ADT customer for over 20 years. Originally, the service was outstanding. I had direct…read morecontact with a single, responsive and polite, person. Since those days the customer service has gotten worse and worse. I've now canceled my service and would NEVER consider giving ADT another chance without seeing significant changes in their service. Start with making changes at your call-center ADT. Your people need to be able to speak English and have training on how to perform their jobs. being transferred six times is never going to make a good customer experience.

Ben came out quickly on a Saturday and he was able to find what the problem was fairly quickly…read more He was very nice and friendly plus he squeezed me in when his 8 year old son had a soccer game. I'm sure it was because I was a senior and needed a lot of help. Ben is a very kind man. For the time he spent the price was fair. Got a Computer problem Call Ben. He's Honest, polite, kind, knowledgeable, really very handsome and he took my trash out without me asking. Chance Bowser

Outstanding service and professional employees. Do not hesitate to hire…read more The hourly fee is expensive, but the work quality s excellent.