I had the most pleasant experience at the office and for my first visit, I was really blown away…read more The office location is in a great spot in Paoli. The office was clean and extremely welcoming! I arrived for a consultation for teeth whitening and really got a lot of good information. They were able to provide me with two different options and Dr. Omene gave me the pros and cons of each. She was so thoughtful in giving me her opinion and stories of her own experience. This all made a big difference in what option to choose. Once I made a decision the manager at the desk give me great details about payment plans - which really helped with my selection. My advise to anyone looking for a friendly, welcoming, clean, and knowledgeable staff - make an appointment with Dr. Omene and staff. I couldn't be more pleased and I am really looking forward to my next appointment.

We went to this Office on August 25. I was overcharged for 12 sealant ($65 per tooth) on 2 of my…read morekids' teeth. First issue is that I never approved sealant and the second issue is that I took the kids to another dentist afterwards to check the work and unfortunately there were only four teeth with remnant of sealant and nothing else. Sealant usually last for years if they were placed in the first place. If this is not highway robbery I don't know what is. If I tell you I was taken advantage of that would be an understatement. It's sad to see a supposedly professional office Fraudulently charged clients for work that has not been rendered. I had to get the sealant thrdone at another dentist. Also charged me for x-rays for my wife that they have never provided me copy of even though I specifically asked them for copy of all x-rays.

10's across the board! What pleasant staff and providers. If my insurance did not change then I…read morewould go to this dentist forever. Its rare to find a good dentist and this office is filled with them. P.S they always have pretzels as a little treat on your way out. Plus a goodie bag of toothpaste, chapstick, mouthwash.

In the chair for less than 30 minutes $2,600 two fillings and replace two teeth on lower plate…read more Filled teeth fell out less than six months later. A lot of other negatives also. The worst experience in my dental history. Make sure you sew your pockets up.

While Dr Shoumer is very friendly, the office is incompetent. Honestly, probably better off finding…read moreanother office. My dog ate my mouthguard in February. I called then to see if I could get a night guard, they said sure come on in. I was assuming (silly me!) it would be a month max before I got a new one. I am now at the three month mark for waiting for my mouthguard, and was told today after sitting in a chair for two hours, that I may have to come back for another fitting potentially in august. That's a six month wait for a mouth guard, meanwhile my tmj is killing me. They've also given me like two different reasons why august, one is that they are remodeling, so the offices are closed, the other is that the lady who does them is having hand surgery in a month, so they are training someone else to be able to take her place when she is out for another month or so, both conveniently coming out to august. But if you are training someone to take her place when she is gone, then you are open no?

It is unbelievable to me that this office can send text messages warning patients that with less…read morethan 48 hours notice for a cancellation, they will charge you $75, yet THEY CAN CANCEL within 8 HOURS of an appointment that has been scheduled for 6 months. In the next breath, the office then says they don't have a similar time slot until September, (it is April) and then says there is nothing the office can do. Nothing? Have a back up hygienist service. Keep a few slots open for this type of situation. If this happened to my family once, I wouldn't complain, but its been several times.

I have worked with Dr. Anthony for many years. He is a well-respected, compassionate dentist who…read moreis loved by all of his patients. We take our patient experience very seriously and strive to make dentistry easy and comfortable for everyone. I have checked into "Brian M.'s" claims and review. I can assure you that we do not have a Brian M who has had a crown placed ...ever and are confused by his motive/review. If he is using an alias, we would love to rectify any issues he has had and contact us so that we can make it right. Please check out our Google reviews for a more accurate view of our office.

lov lov the staff and dentist...always fit me in with an emergency very kind staff is very…read morewonderful donna m

I travel to Dr. Melman's for the superb treatment from Dr. Alexander and his assistant, Shannon…read more Very caring and professional. Jane is the best. She takes the time to explain the bill in an easy to understand way. Rita and Dennis always greet you with a smile. I love the hand treatment. It helps relax you as you are having your work done.

My experience at this dental office has been a masterclass in billing confusion and a complete…read moreabsence of accountability. It began with my two deep cleaning visits. At the first appointment, only my left side was treated. Yet somehow, the billing code submitted reflected treatment on the right side. When I pointed this out, I was casually told it was "fine" since I'd be returning to complete the other side anyway. Apparently, documentation accuracy is optional here. Two months later, I noticed a $225 charge on my credit card that I never authorized nor was notified about. This included an additional $200 for my first deep cleaning visit (on top of the $300 I had already paid) and $25 for initial films they had "forgotten" to charge me for earlier. What was characterized as a "minor" error by the office wasn't minor at all. Because they submitted the wrong films (a direct result of their incorrect documentation), my insurance claim was denied, leaving me responsible for the majority of the visit cost. No one from the office contacted me to explain the issue. My card was simply charged. After multiple calls over three months and repeated promises to "look into it," nothing has been resolved. The error may have been theirs, but the burden was mine: time, phone calls, and weeks of unnecessary back-and-forth. At my most recent visit, I proactively confirmed with my insurance that I was eligible for a covered routine cleaning. I walked in confident. I was immediately told I owed $68. After questioning it, I was informed this was actually for a prior follow-up visit that was never collected at the time. Interesting how these forgotten balances only seem to surface long after the fact, and always in their favor. After my cleaning, I was presented with a total of $113: $68 for "periodontal maintenance" and $45 for an "optional" mouth rinse. This rinse was applied without explanation, discussion of cost, or the minor detail of my consent. Not only was I never told my visit would be coded as periodontal maintenance instead of a routine cleaning, but when I called my insurance, they confirmed the copay should have been $50, not $68. So even the surprise charges were inflated. As a healthcare provider myself, I find this particularly concerning. I ensure that I document the correct laterality before amputating a limb. I obtain consent before initiating procedures. I discuss options. I answer questions patiently. I make sure my patients understand what they are receiving and what they are being billed for. That's called standard of care. At this point, the pattern of incorrect documentation, unauthorized credit card charges, creative coding, and inconsistent copays feels less like oversight and more like strategy. The front desk staff also appear visibly irritated when asked basic billing questions, as though transparency is an unreasonable request. Patients should not have to audit their dental office after every visit. I cannot recommend this practice and will absolutely not be returning.

I'm never happy to go to the dentist when it's not a routine appointment, but I am assuaged by the…read morefact that I will see Alicia and Dr Parker who always take care of me and my dental needs. the office is hustling and bustling and yet my appointments are always on time. thank you !

Dr. Hauser was professional, caring, and even effervescent. She cheerfully explained every step of…read morethe work required to replace my old crown that had popped off while flossing. Additionally, she consistently checked on whether I was in any pain during the procedure. Colleen, the dental assistant, was just as delightful and professional. Thank you both!

Today was my first visit with Dr. Kim! From start to finish the visit was great! I don't have great…read moreteeth and with multiple visits with other sub par dentists I was over all discouraged about the work that needed to be done. Dr. Kim was recommended to me by my aunt and several cousins, they all had good things to say so I decided to give her a try. I called and got an appointment with ease. Today, my hygienist was very thorough and seemed to take the time to hear my concerns as did Dr. Kim. As we all know dental work can be very costly but, after expressing my concerns about that to Dr. Kim she set up a plan and prioritized what needed to be done. It was a very pleasant feeling to leave there not discouraged for a change and feeling like there is a light at the end of the tunnel!

I have been a patient in this office for quite a few years. Back in 2023 the dentist there said I…read moreneeded to replace an old crown, which I had done there. I had cleaning every 6 months or a yearly, I had X-rays when they said I was due. No one said I had a cavity or any issue with my teeth. In 2026 I was there for a routine cleaning and when the dentist came in, he said I needed to replace that same crown. I asked him why? it's not that old? He said it's not fitting correctly. I called the office and asked them to send me the x-rays. I told her my problem and she suggested I have a consultation with the owner, which I did a couple days later after that cleaning. He said I have a cavity under that crown. I asked why didn't your dentist tell me that, I was just here a couple days ago. He said he will talk to him. I question if I have a cavity there, I really do! The office called me and said the the owner would discount a price of a new crown and charge $420. He did not take responsibility that the crown was not put in properly in 2023. It was nothing I did or didn't do. When I got home I spoke to my husband, who is a retired dentist, he looked at the x-rays and said if I have a cavity there it is likely due to the open margin of the crown. He said it was not seated correctly. My insurance will not pay for a crown that is 3 years old. I would not go back to that office now even he said he will replace it at no charge. One doc said nothing about a cavity, two days later another doc said I have a cavity!! I lost my trust in them. I rather pay elsewhere and have it done correctly. They lost me and my uncle as patients.

Dr. Rautio saw me as an emergency appt. I was a new patient. I appreciated this very much. They…read morewere super nice and professional. Thank you SO much. J. Ahmed

I was looking for a dentist near my home. Never the best way to find one…read more I did not have good experience with Erin. She was too agressive for me. I thinke should practice a bit more humility.