This dentist office cares deeply for their clients. They are not a place where your just another…read morenumber or money for them to make. They listen to you and make sure that they provide the care you need. I am blessed to have found them for my dental needs! The staff are the best in the world! The care given is unmatched by all! Thank you for setting me at ease so they were able to take care of me. I can not tell you how much I appreciate the work done and the care and compassion I received! Thank you from the bottom of my heart for all you do! Jason

I was a patient for years and like the fact that I could walk to the dentist office because I live…read moreon Grandin. January 2026 when I arrived for my appointment at 8:15, I was informed and surprised that they said I had a negative balance of $68 to be owed. I asked how I have a balance when they reschedule my appointment due to the lady who cleans my teeth was sick. Dr Gallagher who was standing behind the counter yells toward me calling me a liar saying that he watched his his wife mail out the bill and if I didn't have the money to pay, he was going to send it to collections. I kept my composure and asked the front lady when I have never paid for services. I then paid the $68 and left the doctor the office. Who wants to be talked to and belittled and then sit in a chair and trust him to clean of fill your teeth. Gallagher needs to learn how to talk to people I feel sorry for his wife and staff. I will take my business elsewhere.

I had my first appointment at Dr. Irby's office today and I was very impressed. Everyone that I…read moreinteracted with (the front desk receptionist, Ashley the hygienist, and Dr Irby ) were all kind and welcoming. I was there for a limited exam and luckily they were able to do same day care. They were very thorough. I look forward to becoming a regular patient at this office.

I am thankful to have received care at Irby Dentistry on Friday (September 19, 2025). I had…read moreexperienced a worsening tooth injury the day before (September 18) that needed immediate alleviation. I was able to book the appointment within the day of the injury. I was in great pain upon arrival at the visit. I received compassion for the state of pain that I was in. After experiencing great physical pain for the better part of a week, the staff's kindness contributed greatly to fixing the injury well before it was physically resolved. Thank you Irby Dentistry!

This Dentist should have retired 20 years ago. He was paid $27,000 in 2020. And I still have all…read morekinds of problems with my teeth due to his incompetent work...

I saw Dr. Ross several years back while I went to college. This review is LONG overdue…read more First, the office staff is completely incompetent. They never seemed to be able to keep up with my chart, and never seemed to remember that I had paid the visit before (even with receipts). Due to this, my credit report is now showing that I am past due and in collections with them. When I tried to pay my bill (just to get it off of my credit report) they had sent my information elsewhere, and now no one can seem to be able to take my payment! Going to see the dentist was another mess, in that Dr. Ross was not focused on me as a patient and instead let me know that my teeth would fall out if I didn't have braces (Not even kidding). When I had to go in for cavities to be filled (which now I'm doubting I even had), he gave me a Novocain shot and left me alone for 30 minutes while he spoke on the phone in his "office" (in the patient room) about golf and money. Save yourself the grief (which still follows me 7 years later) and go to someone who cares about treating people like people and not like numbers.

If you have dentist anxiety this is the place you need to go. I was a nervous wreck . I thought…read moreabout being sedated but I talked to my dentist and his nurse and they assured me all would go well. After praying I decided ok let's do this. It was awesome. Today is day 6 and I survived. I've Had a follow up visit and I feel great. Thank you God, Dr Kreger and Nurse Caley for bringing my confidence back.

I have been going to Dr. Kreger for several years and could not be more pleased with the great care…read morethat I have received. Dr. Kreger is very pleasant, caring and highly skilled. He goes out of his way to insure that procedures are painless and takes the time to fully answer questions and address any concern that one might have. He always explains available options, advantages, disadvantages and estimated cost. If one has a dental emergency, he and his staff arrange an appointment quickly take care of the problem. The office staff is friendly, helpful and efficient.

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

I am basing this review on my experience as a middle-aged female back in the early mid 2000 period…read more According to Roanoker Mag., HHFD is always voted sky high, so it must be good, right? We were looking for a new dentist after our old one retired, & he was the best in the Roanoke Valley & sold his practice to Dr. Harvey @ a diff location. I digress. We received a mailer stating free x-rays for new patients by Hunting Hills Family Dentistry & my husband & I decided to give them a try, even though it was a 40min drive & one must make a U-turn to get into it. I made the 1st appt., thinking I would hv a regular 6-mo checkup, free x-rays, & cleaning on that 1st day. I checked in, gave all of my insurance info & dental insurance to a lady that was designated for that. I was then told to wait until my name called. It was called, a nice, very young girl looked at my teeth & used the standard tools. Five to seven, maybe 10min tops. She said I was done & to go make followup appt, which I sadly did. Thought I'd get my teeth cleaned that day. At the next appt. my hygienist (forgot her name) was fantastic at cleaning my teeth. I can't remember if X-rays came before or after my cleaning, but Dr. Levine came in & looked everything over & apparently no cavities. I am led to a special lady (not the reception/payment desk) that has my info in front of her & is explaining "my dental plan" , patients be wary of this term. My retired dentist & my current family dentist office never used these terms. Apparently that first look I got by the very young girl cost $250 & wasn't covered by insurance. I should have never gone back, but I liked my hygienist for the excellent work she did. I also wanted a crown or veneer put on the 3rd uppr L tooth bc of tetracycline staining in 60s. I went for that appt. & some lady, I figure an assistant, was telling me how horrible my excellent work by retired dentist was!!! I told her none of the work he had done, had ever come undone, & I still have the original six upper porcelain veneers 41yrs later with no problems whatsoever bc I take care of my teeth & he was such an excellent dentist w excellent hygienists/assistants. Dr. Levine shows me the "tooth" coloring chart & I select the best one that matches the other front teeth. Long story short, they gave me the wrong color, & I told the lady from before. Her words "we gave you the correct color, it's just the light that makes it look different". Dr. Levine comes in & I tell him, & he actually checks & says they did give wrong color. I say I want that free, but will pay for the labor & he agrees. The lady is gone, & Dr. Levine was called away. Since the walls are paper thin, you can hear everything. A young sounding woman is complaining (to whomever?) that ever since she got her implant, she's been in excruciating pain, & nothing but problems, & wants it out today! The calvary was called, & many ppl had to march right behind me in the aisle to get to the room next door. Dr. Levine came back, & so my eavesdropping was interrupted. I scheduled the appt. for the correct color veneer. My husband never had any problems, never had that 1st "evaluation exam for $250" just got his teeth cleaned. I decided to cut my losses & keep my see-through incorrect yellow veneer. I liked Dr. Levine a lot, but that unshaven stubble made him appear unclean & that bothered me. I also liked the hygienist a lot, but in the end, the hassle of getting there taking 40mins, + the U-turn, hearing probs a person has with pain w one implant, were enough to make me look elsewhere. Also, family dentistry like the old days is vanishing. Most around this area are predatory dentists that train their staff to suggest all kinds of unnecessary procedures. If you go to a place that hands you a "treatment plan" costing thousands of dollars, run! Ask neighbors, friends, & relatives. Drive up & down streets & look for family dentistry, not cosmetic! Also very important is to look up your dentist & practice name in the Virginia Dept. of Health professions & you can see any disciplinary actions taken against them & also any settled lawsuits. Do this for all of your doctors & specialties like ophthalmology, dermatology, oncologists & radiation oncologists. They aren't kept for perpetuity, so print them out & make copies. The rating of 2 stars was for the friendliness & courtesy of reception area & the ease of making appts. Also the waiting area was very nice back then & they had an excellent choice of current magazines for patients to browse through.

Have been coming to this practice since I was in elementary school (almost 20 years!) and have…read morealways been treated with great service and expertise through Dr Hutchison

My mother went in to have a crown replaced, instead of grinding the crown to make it fit, Dr. Dr…read more Witlock ground on the original tooth. She is the worst dentist. Do not got to family dentistry or whatever it's called. On Franklin Rd unless you want your teeth screwed up. My mom had to go to another dentist. DO NOT GO TO THAT OFFICE

I have seen Dr. Farr three times now, and she is an excellent dentist. Great demeanor, very…read moreprofessional, and the work she does keeps my mouth in great shape.

Never really had too much interaction with the staff, but Dr. Love was amazing. After canceling…read moreabout 7 appointments at other offices, I finally took the leap and got 2 of my wisdom teeth pulled here. I was TERRIFIED! She numbed me and I literally did not feel a thing. The extraction was super fast. She stitched me and I was all heeled up in about 3 days without any pain or anything. If you have time, ask for a tour of the office. It's super cute! Hopefully I'll have my work done in the jungle room next time.

What a great lady!! I was just released from the Army and had some work done. If it wasnt for her I…read morewould have never known the Army took part of a cheek bone without me knowing. My girls had braces done and the progress has been beautifully done. Very professional staff! If you have a problem with the staff you should address it to her and let it be known. Im pretty sure they would have handled it professionally like she handled my insurance inquiries. The office and exam rooms are also clean. I encourage people to accept her as your dentist. I really liked her work done on my familys teeth.

Dr. Ferreira and her staff at this Aspen Dental was excellent and very affordable for my recent…read moreextraction procedure. Having tried 4 other dentists and maxillofacial practices that would not assist with the extraction, Dr. Ferreira accomplished the procedure painlessly in about 15 minutes! Her staff and office were professional, efficient and very caring with the office being both spotless and well-appointed. I can highly recommend this practice for your dental needs and procedures. Thank you, Dr. Ferreira!

I paid in full and 8 months later they sent me a bill. Dentures didn't fit. I had to go back…read moremultiple times.

avoid!! avoid!! avoid!!…read more horriblr customer service, marginal coverage at best! don't waste your money and whatever you do.... ..... do not agree to their contract terms

Just another medical insurance provider where customer service representatives treat their paying…read moreclients as if we should pay premiums with no expectation of any services. They won't provide authorization for treatment, they refuse to commit to negotiated rates and won't provide any assurance they will cover any costs for in-network service providers. The attitude of you go get your treatment and then we'll decide what, if anything, we'll cover. There is no way to make an informed decision with their vague, non-committal answers. The guy I just spoke with on the phone made it clear the very fact I was asking questions interfered with his day.