This dentist office cares deeply for their clients. They are not a place where your just another…read morenumber or money for them to make. They listen to you and make sure that they provide the care you need. I am blessed to have found them for my dental needs! The staff are the best in the world! The care given is unmatched by all! Thank you for setting me at ease so they were able to take care of me. I can not tell you how much I appreciate the work done and the care and compassion I received! Thank you from the bottom of my heart for all you do! Jason

I was a patient for years and like the fact that I could walk to the dentist office because I live…read moreon Grandin. January 2026 when I arrived for my appointment at 8:15, I was informed and surprised that they said I had a negative balance of $68 to be owed. I asked how I have a balance when they reschedule my appointment due to the lady who cleans my teeth was sick. Dr Gallagher who was standing behind the counter yells toward me calling me a liar saying that he watched his his wife mail out the bill and if I didn't have the money to pay, he was going to send it to collections. I kept my composure and asked the front lady when I have never paid for services. I then paid the $68 and left the doctor the office. Who wants to be talked to and belittled and then sit in a chair and trust him to clean of fill your teeth. Gallagher needs to learn how to talk to people I feel sorry for his wife and staff. I will take my business elsewhere.

This Dentist should have retired 20 years ago. He was paid $27,000 in 2020. And I still have all…read morekinds of problems with my teeth due to his incompetent work...

I saw Dr. Ross several years back while I went to college. This review is LONG overdue…read more First, the office staff is completely incompetent. They never seemed to be able to keep up with my chart, and never seemed to remember that I had paid the visit before (even with receipts). Due to this, my credit report is now showing that I am past due and in collections with them. When I tried to pay my bill (just to get it off of my credit report) they had sent my information elsewhere, and now no one can seem to be able to take my payment! Going to see the dentist was another mess, in that Dr. Ross was not focused on me as a patient and instead let me know that my teeth would fall out if I didn't have braces (Not even kidding). When I had to go in for cavities to be filled (which now I'm doubting I even had), he gave me a Novocain shot and left me alone for 30 minutes while he spoke on the phone in his "office" (in the patient room) about golf and money. Save yourself the grief (which still follows me 7 years later) and go to someone who cares about treating people like people and not like numbers.

If you have dentist anxiety this is the place you need to go. I was a nervous wreck . I thought…read moreabout being sedated but I talked to my dentist and his nurse and they assured me all would go well. After praying I decided ok let's do this. It was awesome. Today is day 6 and I survived. I've Had a follow up visit and I feel great. Thank you God, Dr Kreger and Nurse Caley for bringing my confidence back.

I have been going to Dr. Kreger for several years and could not be more pleased with the great care…read morethat I have received. Dr. Kreger is very pleasant, caring and highly skilled. He goes out of his way to insure that procedures are painless and takes the time to fully answer questions and address any concern that one might have. He always explains available options, advantages, disadvantages and estimated cost. If one has a dental emergency, he and his staff arrange an appointment quickly take care of the problem. The office staff is friendly, helpful and efficient.

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

I am basing this review on my experience as a middle-aged female back in the early mid 2000 period…read more According to Roanoker Mag., HHFD is always voted sky high, so it must be good, right? We were looking for a new dentist after our old one retired, & he was the best in the Roanoke Valley & sold his practice to Dr. Harvey @ a diff location. I digress. We received a mailer stating free x-rays for new patients by Hunting Hills Family Dentistry & my husband & I decided to give them a try, even though it was a 40min drive & one must make a U-turn to get into it. I made the 1st appt., thinking I would hv a regular 6-mo checkup, free x-rays, & cleaning on that 1st day. I checked in, gave all of my insurance info & dental insurance to a lady that was designated for that. I was then told to wait until my name called. It was called, a nice, very young girl looked at my teeth & used the standard tools. Five to seven, maybe 10min tops. She said I was done & to go make followup appt, which I sadly did. Thought I'd get my teeth cleaned that day. At the next appt. my hygienist (forgot her name) was fantastic at cleaning my teeth. I can't remember if X-rays came before or after my cleaning, but Dr. Levine came in & looked everything over & apparently no cavities. I am led to a special lady (not the reception/payment desk) that has my info in front of her & is explaining "my dental plan" , patients be wary of this term. My retired dentist & my current family dentist office never used these terms. Apparently that first look I got by the very young girl cost $250 & wasn't covered by insurance. I should have never gone back, but I liked my hygienist for the excellent work she did. I also wanted a crown or veneer put on the 3rd uppr L tooth bc of tetracycline staining in 60s. I went for that appt. & some lady, I figure an assistant, was telling me how horrible my excellent work by retired dentist was!!! I told her none of the work he had done, had ever come undone, & I still have the original six upper porcelain veneers 41yrs later with no problems whatsoever bc I take care of my teeth & he was such an excellent dentist w excellent hygienists/assistants. Dr. Levine shows me the "tooth" coloring chart & I select the best one that matches the other front teeth. Long story short, they gave me the wrong color, & I told the lady from before. Her words "we gave you the correct color, it's just the light that makes it look different". Dr. Levine comes in & I tell him, & he actually checks & says they did give wrong color. I say I want that free, but will pay for the labor & he agrees. The lady is gone, & Dr. Levine was called away. Since the walls are paper thin, you can hear everything. A young sounding woman is complaining (to whomever?) that ever since she got her implant, she's been in excruciating pain, & nothing but problems, & wants it out today! The calvary was called, & many ppl had to march right behind me in the aisle to get to the room next door. Dr. Levine came back, & so my eavesdropping was interrupted. I scheduled the appt. for the correct color veneer. My husband never had any problems, never had that 1st "evaluation exam for $250" just got his teeth cleaned. I decided to cut my losses & keep my see-through incorrect yellow veneer. I liked Dr. Levine a lot, but that unshaven stubble made him appear unclean & that bothered me. I also liked the hygienist a lot, but in the end, the hassle of getting there taking 40mins, + the U-turn, hearing probs a person has with pain w one implant, were enough to make me look elsewhere. Also, family dentistry like the old days is vanishing. Most around this area are predatory dentists that train their staff to suggest all kinds of unnecessary procedures. If you go to a place that hands you a "treatment plan" costing thousands of dollars, run! Ask neighbors, friends, & relatives. Drive up & down streets & look for family dentistry, not cosmetic! Also very important is to look up your dentist & practice name in the Virginia Dept. of Health professions & you can see any disciplinary actions taken against them & also any settled lawsuits. Do this for all of your doctors & specialties like ophthalmology, dermatology, oncologists & radiation oncologists. They aren't kept for perpetuity, so print them out & make copies. The rating of 2 stars was for the friendliness & courtesy of reception area & the ease of making appts. Also the waiting area was very nice back then & they had an excellent choice of current magazines for patients to browse through.

Have been coming to this practice since I was in elementary school (almost 20 years!) and have…read morealways been treated with great service and expertise through Dr Hutchison

My mother went in to have a crown replaced, instead of grinding the crown to make it fit, Dr. Dr…read more Witlock ground on the original tooth. She is the worst dentist. Do not got to family dentistry or whatever it's called. On Franklin Rd unless you want your teeth screwed up. My mom had to go to another dentist. DO NOT GO TO THAT OFFICE

I have seen Dr. Farr three times now, and she is an excellent dentist. Great demeanor, very…read moreprofessional, and the work she does keeps my mouth in great shape.

I was new in town and chose Dr. Ashton because she took my insurance. I needed a cleaning and had a…read moreproblem tooth. The staff was friendly and helpful. Kimberly, the hygienist, was thorough and gentle. I expected discomfort around that tooth, especially as it had a lot of plaque. I had none. Dr. Ashton reviewed her work and x-rays. She and the staff seemed to work well together.

Never really had too much interaction with the staff, but Dr. Love was amazing. After canceling…read moreabout 7 appointments at other offices, I finally took the leap and got 2 of my wisdom teeth pulled here. I was TERRIFIED! She numbed me and I literally did not feel a thing. The extraction was super fast. She stitched me and I was all heeled up in about 3 days without any pain or anything. If you have time, ask for a tour of the office. It's super cute! Hopefully I'll have my work done in the jungle room next time.

What a great lady!! I was just released from the Army and had some work done. If it wasnt for her I…read morewould have never known the Army took part of a cheek bone without me knowing. My girls had braces done and the progress has been beautifully done. Very professional staff! If you have a problem with the staff you should address it to her and let it be known. Im pretty sure they would have handled it professionally like she handled my insurance inquiries. The office and exam rooms are also clean. I encourage people to accept her as your dentist. I really liked her work done on my familys teeth.

Total scam. I told the scheduler, the person at the front desk, and the dental assistant all on…read moreseparate occasions that I was there to have my teeth cleaned as a new patient because my insurance runs out in 4 days. Not once was I told they don't do cleaning on the first visit until after 2 hours of time. I waited in the wiating room for an hour, immediately had my xrays done without consenting to that. Then taken to a room and waited for 20 minutes before seeing the dentist for 2 minutes. She touched one of my teeth and said I was good to go. Hygentist took another 10 minutes to come in and said I had a condition that they needed me to come back two more times to resolve. Now I can't go to another dentist to have my teeth cleaned because they billed my insurance and they only cover one visit...

This office is a mess, beautiful office space only goes so far. I had the WORST experience here…read moreEVER!!!! I get to the office and at first everything is fine it's just ya know a dentist, but they call me back and BEFORE I GO BACK I tell the girl I'm really really anxious I've never had a tooth extracted while I was awake before etc. and she kinda brushes me off so I go back to the room and I can hear drills going in other rooms nearby, but anyway I put my stuff down and sit on the chair. She starts to apply this "numbing gel' that tastes like gasoline. So naturally I start gagging bc gross. Then she's like "oh the infection already looks better than last week" I was like yea okay can we talk a little more in depth about the procedure do you need to know meds I'm on or anything else like that and she said no it's fine. I'm like okay whatever I lay back and I'm trying to relax and this old black guy with a thick accent from, not America (not a racist thing just genuinely don't know where the accent came from) comes in and is like hello I'm gonna be doing your procedure, doesn't tell me his name or anything, starts looking at my charts etc. and then he's like "why are you getting your tooth pulled instead of getting a root canal" I'm like money is an issue. He starts numbing me with no questions no rapore or anything. Even though I'm visibly anxious and physically shaking. He just starts putting shots in and bitching at the hygienist for giving him the wrong needle type and then he's like so you know getting it removed you'll need to get an implant right. That sets off round 2 of panic attacks for the day. I can't ask questions bc I'm numbed. So I just start crying. Dad comes in and calms me down. They do the filling and that's fine but then I ask them to stop for a second to let me breathe and then I ask him to walk me through the extraction as he goes and he acts like I'm speaking Chinese backwards in Russian so I ask again and he's like well I'm just gonna pull it out. So I ask again and he's getting irritated and that's making me nervous so I start panicking again so they're like you just need to leave and go somewhere they can put you asleep to remove it because we're not doing this. Less than 12 hours after I left the appointment the filling FALLS OUT!!!!!

Dr. Alouf is a phenomenal doctor! He is warm, knowledgeable, compassionate and a very talented…read moresurgeon. I felt so comfortable working with him and am beyond thrilled with my results! I sent before and after pictures to all my friends and they are all wanting appointments! His staff (Anesthesiologist Dr. Steve, Amy, Tracey, Stephanie, Amber, Helen, Kailey, and Bella) were all so friendly and took great care of me every step of the way! I had a fantastic five star experience!

Stacy was awesome!!! She took my temp before entering the building and asked several questions to…read moreunderstand my skin care needs! Thank you for a wonderful chemical peel I will be back!