If you have dentist anxiety this is the place you need to go. I was a nervous wreck . I thought…read moreabout being sedated but I talked to my dentist and his nurse and they assured me all would go well. After praying I decided ok let's do this. It was awesome. Today is day 6 and I survived. I've Had a follow up visit and I feel great. Thank you God, Dr Kreger and Nurse Caley for bringing my confidence back.

I have been going to Dr. Kreger for several years and could not be more pleased with the great care…read morethat I have received. Dr. Kreger is very pleasant, caring and highly skilled. He goes out of his way to insure that procedures are painless and takes the time to fully answer questions and address any concern that one might have. He always explains available options, advantages, disadvantages and estimated cost. If one has a dental emergency, he and his staff arrange an appointment quickly take care of the problem. The office staff is friendly, helpful and efficient.

I have been fortunate enough to find and be treated by Dr.Dutt, Ashley,and Ronnie…read more All the staff have been so wonderful to me I have Medicaid and it was impossible to find covered dental care for adults in the area I have had deep cleaning,cavities,filled and root canals and was treated with amazing compassion and respect I have alot of dental issues and have had pain from my teeth I have had to call to see what we could do and was seen very promptly and in the same day I highly recommend them to anyone needing dental work done Medicaid or not I am so happy to have found them Without Dr.Dutt I would still be in pain and probably be looking for dentures Thankfully she and all the staff are restoring my smile and my self respect

I would have rated 0 stars but not an option. appt was 50 minutes late and then had to be forceful…read moreto get back as I had another appt 1 hour later. But Dr Sydris is the only reason I ever went to MMD and the staff was friendly. The staff now are nice but not attentive. I walked in and one lady was in the phone and the other ignored the fact that I was there. Will not be returning of course.

I went for my 1st appointment today for a cleaning. Everything went well. I will be back.read more

I had my first appointment at Dr. Irby's office today and I was very impressed. Everyone that I…read moreinteracted with (the front desk receptionist, Ashley the hygienist, and Dr Irby ) were all kind and welcoming. I was there for a limited exam and luckily they were able to do same day care. They were very thorough. I look forward to becoming a regular patient at this office.

Trust is the most important element when finding a new dentist because the heath of your teeth is…read moreat stake. After doing a thorough research online, I ended up with three dental practices. Out of the three, Hunting Hills Family Dentistry was approved by my health insurance plan. Not only this, but for years they have been voted "Best Dental Group in Roanoke" by readers of The Roanoker Magazine. So I decided to go with them, and gave them a call to make an appointment. On my first appointment the receptionist gave me a warm, friendly, and welcoming greeting, made a copy of my health insurance plan card, and had me fill out their new patient paperwork. I did so as I sat in their comfortable furniture of their reception room. When my name was called, I went with a dental assistant who took me to an examination room where she asked me some other questions about my dental history and took x-rays of my teeth. Throughout this session she was very warm, kind, and friendly. Afterwards, my dentist came to examine my teeth. He had a wonderful personality and gave me the good news of having no cavities and answered any questions I had for him. Today I had my second appointment, this time with the dental hygienist to clean my teeth. She was also very friendly and nice, and kept me informed of all she was doing, effective ways of brushing and flossing, and gave me the choice of having a fluoride varnish treatment applied, mentioning that the price for this is not covered by insurance. I went ahead and had it done. She then scheduled my next teeth cleaning appointment in 6 month time and gave me a bag filled with lots of teeth care goodies. Right after this I went to the receptionist and paid for the fluoride treatment. Overall, this dental office has far exceeded my highest of expectations and I highly recommend it for its welcoming environment and supportive staff.

A few years ago, I had to cancel a few appointments with less than 48 hours' notice and readily…read morepaid the cancellation fees. While those cancellations were for medical reasons during Covid, I totally took responsibility and blame for those cancellations. I abided by the business office requirements to call on the same day to see if there was an open appointment or pay hundreds of dollars in advance to schedule into the future. Without exception, my recent several years appointments have always been met and I have not cancelled with less than 48 hours' notice. I have had thousands of dollars of work done always paying in advance so I could schedule the appointments in advance. I brought this up with the Hunting Hills Dentistry scheduling and business staff several months ago. Additionally, I was told by an appointment scheduler, in a recorded voicemail at that same time, that I DID NOT need to call on the same day for an appointment anymore and would NOT need to pay in advance. He apologized saying he was making a note of it so I was relieved to hear that message. I was pleased that for my recent appointment; I WAS able to schedule the appointment by calling on August 6th and got one for August 12th. I did not have to pay in advance. I went ahead and tried online to schedule a filling that needed to be done. On Monday, August 17, 2026; another appointment scheduler, left a voicemail message; that again I am NOT able to schedule the filling I need in advance. I called the office to find out why I need to again schedule on the same day or pay hundreds in advance when I JUST scheduled an appointment in advance with no prepayment required? The clerk on the phone could not answer that question. That person said that the office manager would speak with me but that person has not called. Additionally, on 2 different occasions work done was not claimed with my insurance. The first time the work was not submitted to insurance was a few years ago on one of the first crowns I had done in this office. The second time was just recently when my cleaning was not claimed to my insurance. For a department that is always wanting me to pay ahead and is concerned about money, their failure to file claims have cost the practice over $1,000 in work I had done. I am hoping I am the only patient that this is happening to. It also makes me wonder if the billing they did do was accurate? Unfortunately, the business staff at Hunting Hills Dentistry have led me in different directions and I need to get the work done on my teeth without disinformation that they have repeatedly told me. My dentist Dr. Smith is excellent and so are the hygienists but the front-line business staff and management need more training on consistency in information given to patients and accurate billing procedures.

I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Extremely disappointing, the dentist i seen was great at the vinton office, i am very happy with…read morethe outcome of my visit, but the monetary/insurance handlings were so terrible, first they said they were out of network, and my insurance said they were in network, i was only supposed to pay 700, and they let me pay them 2000$, which i did figuring id get back whatever i over paid, then 2.5months of waiting for a reimbursement, they paid me back 1k instead of 1300$, and then fraudulently charged my account again over 700$, and when i called them to ask about the fraudulent charges, they said it could take 2 days for a response.... so if you don't mind being over charged, and waiting months for things to be sorted out, then this should be your go to dentist, hopefully someone got fired and this is a one time occurance, because i am happy with my result, but sadly i cannot trust them enough to go back

I just left Dr. Tom's office and felt compelled to write a review. I had nothing but the best…read moreexperience from the time I called in to the time I left. When I made my initial phone call to schedule an appointment to have a crown replaced, I was not judged whatsoever when I let it be known that I hadn't been to a dentist in 7 years. Also, they were able to get me in the very next morning! Brittany, Dr. Tom's Dental Assistant was so sweet. She made sure I was informed, prepared for what was coming next. From my x-rays to my time in the chair, she made sure I was comfortable and answered all of my questions. She is personable and found ways to relate to me, which I appreciate very much. She is an amazing asset to their team! Jessica worked the best magic with my insurance and was able to get them to cover an additional $450 that I thought I was going to have to pay. THANK YOU, JESSICA!! Dr. Tom was personable, gentle, and I also felt zero judgment from him. He took his time, he gave me multiple options, and was confident in his work, which made my anxiety ridden brain feel much better. He is funny and easygoing, maybe not everyone's cup of tea, but I vibed just fine with him. I appreciated him referencing his own wife or sister when saying, "If you were my sister, this is what I would do." This is exactly how I feel about the people I care for and would have said the same thing. They also were able to condense what would have been 3 visits into just 2 - I really appreciate that as well! Thanks, Dr. Tom & GFD staff!!

After having my xrays taken at Grandin family Dentistry I was told that I needed 3 fillings. When I…read moreshowed up for my appointment I was told the cost would be around $750.00 because GFD was out of network for my insurance. I guess my insurance had changed because I had been comming there for years with no problem, initially to see Dr Ross. I decided to cancell untill I could figure out what was going on. They charged me a $60 cancellation fee which I paid. Shortly after, I had to go out of town to another state where I used to live. I had a great dentist there, so I had GFD send my xrays to him. Later that day his office called to tell me I didn't need any fillings. They suggested I call GFD and try to find out why they said I needed 3 fillings. I did call them, but honestly I did not fully understand their answer, perhaps because of the jargon. I think they said something like one tooth needed a filling and the other two were not as bad but still needed "care". I am now in search of another Dentist in Roanoke.

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

This morning, I called the dental office to ask about the crown I need to have placed. The staff…read moremember who answered the phone told me it would take about three weeks. I asked if it could be finished any sooner, or if they could call the lab to check, because I need to travel abroad on May 19 and I will be gone for 2months However, the staff member couldn't really answer my questions and just said "nothing we can do, you can replace it after you come back " It didn't seem professional at all. After that, not long later, Doctor Chaudhry called me and resolved the issue regarding my dental crown. Doctor Chaudhry took care of everything, followed up on my treatment, and arranged for me to come in next week. Thank you very much, doctor, for your care and attention.

Very affordable! I think I had an out of body experience though or I died or something because they…read moredon't use nitrous!! I had already had a root canal done and needed a crown for it, which required a fair bit of drilling and IM SO SORRY I ripped a hole in the arm of the chair from flipping out because I tried to be brave and do it without sedation. I love him, he did a great great job!!! But unless the nuclear apocalypse leaves us nitrous-free, I'm going to go somewhere else for my drilling needs! No offense to his wonderful staff! If you don't mind the drill, this is the place to go!

I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

Layaly was my dental hygenist. She did a tooth cleaning and a deep, under the gums cleaning. She…read moregave me a prescription strength mouth wash, and prescription strength tooth paste. She also gave me a water flosser, with instructions of how much flossing, per day, and with what, for a certain amount of days. She was gentle, very professional, and kept asking me if I was experiencing any pain (under the gums deep cleaning can hurt/be painful). She did a good job, was thorough, and attentive.

The type of care received was holy and medically inaccurate while the patient was under they would…read morerule eight extra teeth and also kept two teeth that did not need it then come patient by telling him he was signing a different paper to get him to sign on that little black box that he was just agreeing to what he agreed to not the excess s*** that has apparently f***** up a nervous in his mouth and his made him go into an infection Do not use these people read the other reviews please as I have read not many of them are good