If you have dentist anxiety this is the place you need to go. I was a nervous wreck . I thought…read moreabout being sedated but I talked to my dentist and his nurse and they assured me all would go well. After praying I decided ok let's do this. It was awesome. Today is day 6 and I survived. I've Had a follow up visit and I feel great. Thank you God, Dr Kreger and Nurse Caley for bringing my confidence back.

I have been going to Dr. Kreger for several years and could not be more pleased with the great care…read morethat I have received. Dr. Kreger is very pleasant, caring and highly skilled. He goes out of his way to insure that procedures are painless and takes the time to fully answer questions and address any concern that one might have. He always explains available options, advantages, disadvantages and estimated cost. If one has a dental emergency, he and his staff arrange an appointment quickly take care of the problem. The office staff is friendly, helpful and efficient.

I have been extremely happy with all aspects of Mill Mountain Dentistry. Professional. Caring. Best…read moredental care I've ever had.

I would have rated 0 stars but not an option. appt was 50 minutes late and then had to be forceful…read moreto get back as I had another appt 1 hour later. But Dr Sydris is the only reason I ever went to MMD and the staff was friendly. The staff now are nice but not attentive. I walked in and one lady was in the phone and the other ignored the fact that I was there. Will not be returning of course.

I had my first appointment at Dr. Irby's office today and I was very impressed. Everyone that I…read moreinteracted with (the front desk receptionist, Ashley the hygienist, and Dr Irby ) were all kind and welcoming. I was there for a limited exam and luckily they were able to do same day care. They were very thorough. I look forward to becoming a regular patient at this office.

I am thankful to have received care at Irby Dentistry on Friday (September 19, 2025). I had…read moreexperienced a worsening tooth injury the day before (September 18) that needed immediate alleviation. I was able to book the appointment within the day of the injury. I was in great pain upon arrival at the visit. I received compassion for the state of pain that I was in. After experiencing great physical pain for the better part of a week, the staff's kindness contributed greatly to fixing the injury well before it was physically resolved. Thank you Irby Dentistry!

I am basing this review on my experience as a middle-aged female back in the early mid 2000 period…read more According to Roanoker Mag., HHFD is always voted sky high, so it must be good, right? We were looking for a new dentist after our old one retired, & he was the best in the Roanoke Valley & sold his practice to Dr. Harvey @ a diff location. I digress. We received a mailer stating free x-rays for new patients by Hunting Hills Family Dentistry & my husband & I decided to give them a try, even though it was a 40min drive & one must make a U-turn to get into it. I made the 1st appt., thinking I would hv a regular 6-mo checkup, free x-rays, & cleaning on that 1st day. I checked in, gave all of my insurance info & dental insurance to a lady that was designated for that. I was then told to wait until my name called. It was called, a nice, very young girl looked at my teeth & used the standard tools. Five to seven, maybe 10min tops. She said I was done & to go make followup appt, which I sadly did. Thought I'd get my teeth cleaned that day. At the next appt. my hygienist (forgot her name) was fantastic at cleaning my teeth. I can't remember if X-rays came before or after my cleaning, but Dr. Levine came in & looked everything over & apparently no cavities. I am led to a special lady (not the reception/payment desk) that has my info in front of her & is explaining "my dental plan" , patients be wary of this term. My retired dentist & my current family dentist office never used these terms. Apparently that first look I got by the very young girl cost $250 & wasn't covered by insurance. I should have never gone back, but I liked my hygienist for the excellent work she did. I also wanted a crown or veneer put on the 3rd uppr L tooth bc of tetracycline staining in 60s. I went for that appt. & some lady, I figure an assistant, was telling me how horrible my excellent work by retired dentist was!!! I told her none of the work he had done, had ever come undone, & I still have the original six upper porcelain veneers 41yrs later with no problems whatsoever bc I take care of my teeth & he was such an excellent dentist w excellent hygienists/assistants. Dr. Levine shows me the "tooth" coloring chart & I select the best one that matches the other front teeth. Long story short, they gave me the wrong color, & I told the lady from before. Her words "we gave you the correct color, it's just the light that makes it look different". Dr. Levine comes in & I tell him, & he actually checks & says they did give wrong color. I say I want that free, but will pay for the labor & he agrees. The lady is gone, & Dr. Levine was called away. Since the walls are paper thin, you can hear everything. A young sounding woman is complaining (to whomever?) that ever since she got her implant, she's been in excruciating pain, & nothing but problems, & wants it out today! The calvary was called, & many ppl had to march right behind me in the aisle to get to the room next door. Dr. Levine came back, & so my eavesdropping was interrupted. I scheduled the appt. for the correct color veneer. My husband never had any problems, never had that 1st "evaluation exam for $250" just got his teeth cleaned. I decided to cut my losses & keep my see-through incorrect yellow veneer. I liked Dr. Levine a lot, but that unshaven stubble made him appear unclean & that bothered me. I also liked the hygienist a lot, but in the end, the hassle of getting there taking 40mins, + the U-turn, hearing probs a person has with pain w one implant, were enough to make me look elsewhere. Also, family dentistry like the old days is vanishing. Most around this area are predatory dentists that train their staff to suggest all kinds of unnecessary procedures. If you go to a place that hands you a "treatment plan" costing thousands of dollars, run! Ask neighbors, friends, & relatives. Drive up & down streets & look for family dentistry, not cosmetic! Also very important is to look up your dentist & practice name in the Virginia Dept. of Health professions & you can see any disciplinary actions taken against them & also any settled lawsuits. Do this for all of your doctors & specialties like ophthalmology, dermatology, oncologists & radiation oncologists. They aren't kept for perpetuity, so print them out & make copies. The rating of 2 stars was for the friendliness & courtesy of reception area & the ease of making appts. Also the waiting area was very nice back then & they had an excellent choice of current magazines for patients to browse through.

Have been coming to this practice since I was in elementary school (almost 20 years!) and have…read morealways been treated with great service and expertise through Dr Hutchison

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

I really enjoyed this dentist office. Myself and my whole family went here and was always happy…read morewhen we left. But now I hace a different outlook on the place. The office manager Denise kicked my 17 year old daughter out because my daughter had covid and I had to reschedule her appointment, I missed the next appointment because I didnt know I would be stuck at work unable to use my phone 24 hrs in advance. I submitted a reschedule appointment online and never heard anything back. They never let me know we had a new appointment, no confirmation appointment, no phone call. Nothing. She was very rude and now I will be pulling my whole family out and taking my business to another dentist.

This dentist office cares deeply for their clients. They are not a place where your just another…read morenumber or money for them to make. They listen to you and make sure that they provide the care you need. I am blessed to have found them for my dental needs! The staff are the best in the world! The care given is unmatched by all! Thank you for setting me at ease so they were able to take care of me. I can not tell you how much I appreciate the work done and the care and compassion I received! Thank you from the bottom of my heart for all you do! Jason

I was a patient for years and like the fact that I could walk to the dentist office because I live…read moreon Grandin. January 2026 when I arrived for my appointment at 8:15, I was informed and surprised that they said I had a negative balance of $68 to be owed. I asked how I have a balance when they reschedule my appointment due to the lady who cleans my teeth was sick. Dr Gallagher who was standing behind the counter yells toward me calling me a liar saying that he watched his his wife mail out the bill and if I didn't have the money to pay, he was going to send it to collections. I kept my composure and asked the front lady when I have never paid for services. I then paid the $68 and left the doctor the office. Who wants to be talked to and belittled and then sit in a chair and trust him to clean of fill your teeth. Gallagher needs to learn how to talk to people I feel sorry for his wife and staff. I will take my business elsewhere.

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

This morning, I called the dental office to ask about the crown I need to have placed. The staff…read moremember who answered the phone told me it would take about three weeks. I asked if it could be finished any sooner, or if they could call the lab to check, because I need to travel abroad on May 19 and I will be gone for 2months However, the staff member couldn't really answer my questions and just said "nothing we can do, you can replace it after you come back " It didn't seem professional at all. After that, not long later, Doctor Chaudhry called me and resolved the issue regarding my dental crown. Doctor Chaudhry took care of everything, followed up on my treatment, and arranged for me to come in next week. Thank you very much, doctor, for your care and attention.

Very affordable! I think I had an out of body experience though or I died or something because they…read moredon't use nitrous!! I had already had a root canal done and needed a crown for it, which required a fair bit of drilling and IM SO SORRY I ripped a hole in the arm of the chair from flipping out because I tried to be brave and do it without sedation. I love him, he did a great great job!!! But unless the nuclear apocalypse leaves us nitrous-free, I'm going to go somewhere else for my drilling needs! No offense to his wonderful staff! If you don't mind the drill, this is the place to go!

Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last…read moreyear, an event that honored the highest-performing Yelp Elites, I decided that it would be appropriate this year to go back to this dental office for a dental cleaning appointment and write a follow-up review. Dental cleanings are essential for maintaining optimal oral health and are key to maintaining healthy teeth and gums. I had an appointment to have my teeth cleaned for 11:00am this morning. A few days ago I received an email reminding me of the appointment and asking me to confirm that I would be there by clicking on a confirmation link on the email. I went ahead and confirmed after seeing that I had it listed on my cellphone calendar schedule. Yesterday, I also received a telephone call from them to remind me of the appointment and notify me that I would also be receiving a fluoride treatment not covered by my insurance that would cost $48. I confirmed that I would be there and paying this amount with my credit card. From last time when I also received this preventive treatment I knew that it helps strengthen your enamel and reduces your risk for cavities. I arrived at around 10:45am. The receptionist was on the phone and she had a young lady with a notebook on hand who seemed to be shadowing her to learn about how to do her job. I wasted there until she finished her phone call and then she asked me for my name. I gave her my name and told her I had an 11 o'clock appointment. She then mentioned the payment I needed to make for the amount the insurance wasn't covering and I told her that I was aware of it and was paying it with a credit card. I handed her my card and paid for it. She then asked me to have a seat and that I would be called shortly. I did. Two other people who were there before me were called and around 11:10am I was called in by my hygienist Kadie. I noticed she was a different one than the one I had last time and I welcomed this because the other one had forgotten to floss my teeth, one of the essential steps in dental cleaning. I had researched and found out that during these visits a dental hygienist is supposed to clean, polish, and floss your teeth to remove hardened plaque, tartar and bacteria buildup from your teeth surfaces. And that when combined with diligent brushing and flossing at home, dental cleanings help achieve and maintain healthy teeth and gums. The new hygienist Kadie took me to the room where she would be cleaning my teeth. She was very friendly and knowledgeable. She greeted me very professionally but at the same time amiable. She asked me appropriate questions about me my health and teeth. Then engaging in conversation to put me at ease. Following by treatments commonly performed during a dental cleaning such as Scaling, Polishing, and Flossing. During scaling, she used an ultrasonic scaler, which vibrated and sprayed a jet of water. She also used used hand instruments called scalers to remove plaque and tartar from my teeth surfaces. During polishing, she polished my teeth using a soft rubber cup and a special paste. This removed my biofilm on my teeth surfaces and will reduce plaque buildup without damaging my enamel. She then concluded the treatment by flossing my teeth. Then she went to ask my dentist if the dentist wanted to come in and examine my teeth, but the dentist told her that since there were no issues she would skip it this time until my next appointment. So then my hygienist Kadie proceeded to apply my fluoride treatment and gave me the instructions of when I could eat, what food temperatures to avoid, and when could I brush my teeth next. She also encourage me to floss more often. After asking me if I had any more questions for her, I asked the question of it was helpful to brush your teeth after lunch. She told me that twice a day was enough but it wouldn't hurt if it was convenient for me and at times when eating certain kinds of food. Then she proceeded to ask me what day of the week would be more convenient for me to schedule the next cleaning and time preference. After I told her this information and asked that I wanted to have her as my permanent hygienist, she scheduled the appointment for six months from now. My insurance covers dental cleaning twice a year. In concussion, I was very satisfied with the professional and kind treatment that I received from my hygienist and can understand why the dentist didn't come to see me, even though I would have liked that she would have.

False emergency care…read more These morons said they would aee my wife on a Saturday when she had a crown pop out through online appt. We made one for 7am Saturday morning, when we arrived they said they cant glue it back in because they didn't install it!?! What are the chances a person in their 50s walks in there off the street and has had a crown installed there when they've only been in town less than 5 years Not to mention the dentist was late getting into work when they open at 7am. Three years ago they said they take walk ins and my mother had the same problem empty promises, no help, no thanks.