My very first review on Yelp... We dined as a group of 9 girlfriends at Lindey's last night, no special occasion, just trying to have a good time. We usually go out once a month, try Columbus' good restaurants. As you can see from my rating, we did not have a good experience. In fact, it may be my worst experience at an upscale restaurant, totally unexpected.
Our reservation was originally for 12 at 6 pm, one got sick, two canceled at the last minute. The table was setup for 12 but could actually only fit 10 comfortably. Anyways, I was the one first to arrive, at 5:59 pm. Then, within 10-15 min we were 6 at the table. During that time, our waitress took our drink orders. But we were quite hungry actually and told her that some of us are ready to order. She kept coming back and forth to the table, however not taking any orders.
When she was again by our table, I told her that the Riesling I ordered was actually not sweet but a dry one. Because I specifically asked for a sweet one and ended up getting a dry one. I am into sweet, balanced tasting Riesling's these days and I thought an upscale place like Lindey's could have a good one. Well, she told me that my Riesling was actually sweet (well, literally acting like my taste buds) and totally disregarded my comment. But what she suggested after that is a complete indication of her unprofessionalism: She suggested that "I take a sip from my friend's Cava sparkling wine, maybe that could be sweet for me?" Excuse me?!!! If you want me to try another wine, you should offer a freaking sample!!!!! I don't have to sip from anybody else's drink. But, I did not make a big deal, and actually, stupidly, tried my friend's wine and decided to keep my original Riesling.
A few minutes later, a man approached our table stating that our table was reserved for 6 pm, and we have to order soon, and have to be out of there at 8 pm, because the table was reserved for 8 pm, with a very rude attitude. What???? I mean seriously, how can you tell your customers when it will be the time to leave your restaurant? I will be paying $28 for a grouper and I can stay as long as I want, if I choose to (not that I was going to)....
I think we should have left the restaurant at that point, but our evening was getting ruined and we were hungry, so we went ahead and ordered. The mean attitude continued, we told our waitress that we were very unhappy with that man's comments, whom we had to guess was the manager, because he did not bother to introduce himself, or greet us.
The meals came out in a record 10-12 min. One would be normally very impressed but we knew that happened because they wanted us to leave the restaurant asap. Our fun was gone, and all we talked about was how rude we were treated and what we should do. I then called another restaurant and made a reservation just for coffee and desserts.
On our way out, I stopped by the hostess area, and approached "the other manager". I told him in a very calm and polite way how we were treated, still expecting some normal reaction. I also added that I was sincerely hoping that this all did not happen because we had an accent and spoke another language at the table, among ourselves. He said that he highly doubted that, but I totally had the impression that Lindey's is a place that preferably serves white, middle-aged, rich people who are native speakers. The reason I think that is because I cannot find any legitimate reason for their rude attitude toward us. We have not behaved in any inappropriate way, were not loud, or not dismissive of our waitress or rude to her. If we ended up not ordering on THEIR tight time-frame, that is because of the incompetency of their waitress, who clearly did not know how to handle a large group.
While this conversation was going on with the other manager, the manager who approached our table came, and you cannot believe what he told me: How could we leave only $16 of tip to his waitress???? Well, we all decided to leave $2 each to send a message. Obviously, we even left too much... Arrogant and rude attitude continued and got a lot worse. I told him that it was my discretion, I could leave any amount of tip I wanted based on the service I received, and added that I had not seen such rudeness to customers in any other restaurant. He suggested that maybe Lindey's was not a restaurant for us, the only right comment he made all evening! We will never go back, or bring any of our business there... Their loss really.
To comment on the food: sauces (remoulade and cocktail), aioli with fries, were really good. Grouper was so so, fish was tasting bland, however the creole cake underneath was really good, sauce around it was too sweet. My friend had a burger, she said that it was ok. Calamari and shrimp were also good. But, good food can be found at many other places, it is the service and attitude that makes a restaurant upscale, which Lindey's is definitely not... read more