dr haque don't know how to her job and she make you have an appointment but yet you sit in waiting…read moreroom for 3 hours and then you want to blame your employees on your messes that whole place is just a fucking mess

Everyone here is wonderful; from the front desk/reception, to the nurses, to the providers. There…read moreis no one I trust more to care for my children than these caring, smart, and hard working ladies!

Dr. Emm is great, but the billing department is a nightmare. Every checkup they cancel my baby's…read moreappointment the evening before his appointment because they have not received payment from Tricare despite Tricare reassuring them every time that it will be paid and then they reschedule my child. The problem is that is very stressful for us because we have had this appointment for months, I take a sick day from work, figure out babysitters and then get a call the night before telling me they haven't received payment. There is absolutely no reason they can't call me a week before so we have time to contact the insurance and have them reassure them once again they will in fact get paid. Absolutely ridiculous. We love Dr. Emm, but I think this time they went too far and we are going to a different doctor.

We love Bloomington pediatrics and allergy! Dr. Kohaus is absolutely amazing!! She has been a true…read moreblessing to our family! We have child with epilepsy, food allergies and sensory processing disorder and would have never found the diagnosis or specialist needed If it weren't for her! She listened when no one else would! We are so thankful for her! The staff is knowledgeable and friendly! We love Bloomington peds!

Dr Arzon was the first doctor I took my son to when we moved to Illinois. I had to get him set up…read morewith a new primary care doctor and a health confirmation for daycare. I wasn't pleased during or after the visit. I felt like she wasn't listening and she was telling me generic information. My son was potty training at the time and was doing well. He said he needed to go potty a few times, and since he was newly trained (3 months shy of 3 years old wearing pull ups at night only) so I excused us and took him. He couldn't go. He asked again towards the end of the appointment and Dr Arzon told him that her and mommy were talking and he needed to wait. He ended up having an accident. While discussing his medical history, I mentioned that I had been diagnosed with melanoma while I was pregnant and that is a cancer that can cross through the placenta, she pushed her husband's practice for me. My son also had previously had an episode of giant hives (almost a year before this visit in another state) and I mentioned it. She "diagnosed" him with something because he had dry skin ... it was winter. I paid our normal copay, then a few weeks later I got a bill for another copay. Because we had talked about the hives, she billed as another appointment because it wasn't "just a check up." I challenged that and they said "oh, someone coded it wrong" even though the second code had to do with the hives we had talked about in his history. I was originally told that if you talk about anything other than the check up, she can charge separately. I had already scheduled his 3 year old check up, so I gave her a second chance. I wanted to give her the benefit of the doubt that the way she talked to me was just because she tells all new patients the same thing. She didn't listen to me then and treated me as if I didn't know how to parent my child. That was the last time we went to her. We have a new doctor now that we like so far. I did the standard medical release form. Today I received a letter from Dr Arzon that she will release his records as soon as I paid $41.00 for them. I told them they could keep the records and I would just have the records sent from our doctors in another state from before we moved.

I'm really happy with Dr. Arzon and her staff. It is so easy…read moreto Schedule an appointment and she is lovely with my son!

Dr.Sanjay Saxena is the best doctor and nurses are good except one or two…read more I definitely prefer going here for your children health concerns. I agree with the wait time is one of the concerns everyone may have but to avoid this please go little bit earlier than your appointment time so that you will be called soon and waiting for the doctor is a concern too!

I LOVE Dr. Kolb. She is a wonderful/personable doctor and never rushes any of our appointments…read more My children are rowdy, at times, and one even started to try to climb up on her and she was so polite as I tried to hurriedly get him off of her. I've also seen Saxtena (sp?) and Lee. I prefer seeing Dr. Kolb when I can. She's there part-time, so I don't always get an appointment with her.

Phenomenal hospital. We're lucky to have such a great facility in Central Illinois.read more

I love this place, I been there on 2/15 because of my bladder infection, the nurses and doctors are…read morevery nice.

Dr. Flint recently (August 8th 2012) relocated his practice from Morton, IL here to Delavan. A…read morepediatrician is a very welcome addition for the children and families in the area. The practice is in what used to be another doctor's office; the facility has been freshened up. It is clean, well-lit, and welcoming. The receptionist and nurse are friendly. Dr. Flint was recommended to us by a nurse working at my wife's obstetrician's office in Pekin--the nurse takes her own children to Dr. Flint. He is friendly, listens, and communicates well. He was very good with our baby. We look forward to a long and successful practice for him here in Delavan.

A rarity in today's "modern" medical community, Dr. flint truly listens to you, the parents'…read moreconcerns, trusts their instincts and even recommends that yes, what feed our children can affect their health and behavior. He even will go as far as to say that perhaps it's the coveted cows milk, pushed by so many docs, that may in fact give your child headaches, tummy aches and mood swings. He's a good doctor and recommends that parents do their research.

I was that guy who stops in 5 minutes before closing. I got some sort of viral infection and the…read morecough was getting worse so I hid my man card and schlepped my butt in to see a doc. There were two medical assistants at check-in, otherwise the waiting room was deserted. I was checked in right away and in a few minutes I was called in. After they weighed my carcass, and then took my medical history, the doctor came in. Although it was quick, the exam was thorough. I was in and out in 15 minutes. The facility is clean and well lit, and everyone appeared to enjoy being there, even with someone showing up at closing. Although there are urgent care facilities closer to me, this IU Health has been the most accommodating and professional.

Called needing a same day appointment. Was told my Dr could see me 2 days from that day.Would. To…read morehave called to make a same day appointment if I did not feel the need.This is after being on hold for over 25 min twice. This is. Or the first time this has happened. Then get in with a NP which is fine in another office. She make an appointment with my primary Dr then they call and cancel it and make it with a NP. What is going on! Do not state that you can get same day appointments when none are available. One of the calls was he has no openings till the end of Dec. is it time to change Drs?

Very disappointed by this doctor. He makes parents feel like idiots and never really listens to…read morepatients or their parents, too busy showing off his "knowledge". Never reads prior history even though we copied all medical records from the previous out of state provider. He really messed up and missed a critical situation with my son then refused to acknowledge error. Even refused the requested referral by me. Switched pediatricians immediately after that incident. One professional told me with that with my son's history he should have been referred to a specialist immediately, however, Dr. Trainor NEVER did. DO NOT GO HERE FOR YOUR KIDS HEALTH NEEDS.

I was told to come in for blood work for my daughter. They didn't have the order for her blood work…read moreso I had to come to the third floor to ask for assistance. The woman at the desk named Fatima wants to tell me she doesn't know how to assist me and that she's not the medical assistant so she can't help me very rude and snotty.

Not too pleased anymore. Used to be happy but the doctor my daughter saw is no longer there. The…read moredoctor we see now is ridiculous! We actually dread our visits. I'm looking for a new pediatrician at this time You make sure to get there on time only to have to wait in your car to come in !