I was that guy who stops in 5 minutes before closing. I got some sort of viral infection and the…read morecough was getting worse so I hid my man card and schlepped my butt in to see a doc. There were two medical assistants at check-in, otherwise the waiting room was deserted. I was checked in right away and in a few minutes I was called in. After they weighed my carcass, and then took my medical history, the doctor came in. Although it was quick, the exam was thorough. I was in and out in 15 minutes. The facility is clean and well lit, and everyone appeared to enjoy being there, even with someone showing up at closing. Although there are urgent care facilities closer to me, this IU Health has been the most accommodating and professional.

Called needing a same day appointment. Was told my Dr could see me 2 days from that day.Would. To…read morehave called to make a same day appointment if I did not feel the need.This is after being on hold for over 25 min twice. This is. Or the first time this has happened. Then get in with a NP which is fine in another office. She make an appointment with my primary Dr then they call and cancel it and make it with a NP. What is going on! Do not state that you can get same day appointments when none are available. One of the calls was he has no openings till the end of Dec. is it time to change Drs?

Having brought both my kids here for 11 years, I can only say that I feel fortunate to have brought…read morethem for their care here. Both Dr Joshi and her physicians assistant Ms Sorg are very friendly and conscientious people who take careful steps with the children in their care. Never once a problem with anything--referrals, prescriptions, payments, etc. They also provide free annual physical, which is great since you can cover athletic physicals for your kids for free. The staff is also friendly and organized--very easy to get appointments and to change them without hassle. Highly recommended

Carle's Billing Department needs to get their act together! Seniors with Medicare / Medicaid are…read moremost certainly treated differently! Persons have been going to this clinic over 10 years now, you book an appointment,then out of the blues " poof" they send you a message saying when you come to your appointment please be ready to pay $600 for not having insurance!Hello?? Maybe the insurance on file decided to just disappear,by an act of magic?? Anyway talked to customer service,nurse and the Billing Department as well! After having the so called insurance for 8 years now,oh! Yes it does show on your record? Whoever invented the idea of including in your appointment the amount you would have to pay? Your method is not working,try something else! Communication people! And less Corporate people,too many Chiefs ,not enough Normal people!

Read some of these reviews, and was appalled. I have several chronic conditions, and in the course…read moreof over a decade of visiting many Carle locations, I only felt mistreated once, at the hands of an arrogant specialist at the main facility. I use this location on Windsor for blood tests--whoosh, in and out. Everyone is always courteous, and professional, and they get the job done. I do have to call more than once sometimes for an appointment, but seriously, that disagreeable phenomenon is not a Carle Exclusive.

Dr. Emm is great, but the billing department is a nightmare. Every checkup they cancel my baby's…read moreappointment the evening before his appointment because they have not received payment from Tricare despite Tricare reassuring them every time that it will be paid and then they reschedule my child. The problem is that is very stressful for us because we have had this appointment for months, I take a sick day from work, figure out babysitters and then get a call the night before telling me they haven't received payment. There is absolutely no reason they can't call me a week before so we have time to contact the insurance and have them reassure them once again they will in fact get paid. Absolutely ridiculous. We love Dr. Emm, but I think this time they went too far and we are going to a different doctor.

We love Bloomington pediatrics and allergy! Dr. Kohaus is absolutely amazing!! She has been a true…read moreblessing to our family! We have child with epilepsy, food allergies and sensory processing disorder and would have never found the diagnosis or specialist needed If it weren't for her! She listened when no one else would! We are so thankful for her! The staff is knowledgeable and friendly! We love Bloomington peds!

Dr Arzon was the first doctor I took my son to when we moved to Illinois. I had to get him set up…read morewith a new primary care doctor and a health confirmation for daycare. I wasn't pleased during or after the visit. I felt like she wasn't listening and she was telling me generic information. My son was potty training at the time and was doing well. He said he needed to go potty a few times, and since he was newly trained (3 months shy of 3 years old wearing pull ups at night only) so I excused us and took him. He couldn't go. He asked again towards the end of the appointment and Dr Arzon told him that her and mommy were talking and he needed to wait. He ended up having an accident. While discussing his medical history, I mentioned that I had been diagnosed with melanoma while I was pregnant and that is a cancer that can cross through the placenta, she pushed her husband's practice for me. My son also had previously had an episode of giant hives (almost a year before this visit in another state) and I mentioned it. She "diagnosed" him with something because he had dry skin ... it was winter. I paid our normal copay, then a few weeks later I got a bill for another copay. Because we had talked about the hives, she billed as another appointment because it wasn't "just a check up." I challenged that and they said "oh, someone coded it wrong" even though the second code had to do with the hives we had talked about in his history. I was originally told that if you talk about anything other than the check up, she can charge separately. I had already scheduled his 3 year old check up, so I gave her a second chance. I wanted to give her the benefit of the doubt that the way she talked to me was just because she tells all new patients the same thing. She didn't listen to me then and treated me as if I didn't know how to parent my child. That was the last time we went to her. We have a new doctor now that we like so far. I did the standard medical release form. Today I received a letter from Dr Arzon that she will release his records as soon as I paid $41.00 for them. I told them they could keep the records and I would just have the records sent from our doctors in another state from before we moved.

I'm really happy with Dr. Arzon and her staff. It is so easy…read moreto Schedule an appointment and she is lovely with my son!

Dr. Duck is fantastic with kids. I will forgive his love of Indiana University because of the…read morestellar care he provides. He has great rapport with kids of all ages. He is kind and caring with the littles and as my child has gotten older and sarcastic, Dr. Duck rolls with it. I love that regardless of what time it is, you have access to someone at his office. He's blunt - get your vaccines, but helpful in talking you through options when it comes to other types of medications. He's the best!

From the owner: Get the individualized medical care your child needs from Dr. Duck & Associates. Our locally owned…read morepractice offers you old-fashioned care that gives your son or daughter the proper attention they deserve. Since health emergencies can crop up at any time, Dr. Duck is available around-the-clock via his cell phone. Same-day sick appointments and walk-in visits are available but we prefer if you make an appointment in advance. Walk-in appointments will be adjusted with the regular schedule. When it comes to your child's health, you certainly have a number of questions that need answering. Dr. Duck is happy to help and will make sure you are completely informed about their well-being at all times.