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    Lincare

    1.0 (8 reviews)

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    Home Instead - Home Instead Care Giver and their client in the bathoom, putting on a band aid

    Home Instead

    3.0(2 reviews)
    3.8 mi

    We've been clients of Home Instead for many, many years. They truly care! They are great…read morecommunicators and very dependable. We highly recommend the Home Instead caregivers. They've become good friends and almost part of our family!

    "To us it's personal," is what Home Instead's Moto is…read more.. Recently my 91 year old mother needed care while we were away. We hired Home Instead who promised to take great care of "mom". We paid $670 Up front for this care. We traveled out of state and from hundreds of miles away got the phone call from home instead saying that the care giver had car trouble and would not be coming. The receptionist was rude and had an attitude. She'd tried other care givers but no one wanted to work on Halloween. Not only did they not show up for services already paid for, but suggested that we should get a friend to look in on her. The next morning she fell, injuring herself, friends had to take care of mom. We get another call from home instead saying, our care giver is sick...not sure if we can come out today either...but you'll be home anyway so it won't matter, right? (this was before 9am and we were scheduled to be home by midnight.) As it turned out, they found someone that day. Upon our return, I called and was told, " I'm so sorry, I've worked for this company for 12 years and this is never happened. Our staff did violate company policy, unfortunately you were just an unlucky family." I requested that the owner be notified so this wouldn't happen again to someone else. I asked for a refund for the day they didn't show up and was told of course. When I checked the mail, did I get a refund, no, I got a bill for $400+. When I called again, no pretense of being nice this time, I was briskly told that they hadn't applied my payment yet. I still don't have a refund. The owner never called to apologize. Needless to say, I would never use or recommend Home Instead again. Beware, you could be the next unfortunate family.

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    Home Instead - Home Instead Care Giver and their client

    Home Instead Care Giver and their client

    Home Instead
    Home Instead - Home Instead Care Giver and their client getting ready for the day

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    Home Instead Care Giver and their client getting ready for the day

    Right at Home

    Right at Home

    3.0(5 reviews)
    2.0 mi

    I have worked in the senior care industry for many years, I've had the opportunity to collaborate…read morewith a number of home care agencies, and Right at Home consistently stands out as one of the most reliable and compassionate providers in Central Oregon. Their team is professional, communicative, and truly understands the complexities of aging and care coordination. I've referred multiple families to Right at Home with confidence, knowing they will be met with respect, empathy, and thoughtful care planning. Their caregivers are dependable and well-trained, and they genuinely connect with the individuals they serve. It's clear that Right at Home is committed not only to meeting physical care needs, but also to enhancing quality of life--and that makes all the difference. I wouldn't hesitate to recommend them to any family or healthcare professional seeking trustworthy in-home support.

    The owner is rude and they lie! i got notified at 4pm that no one showed up for my mom. The owner…read morecalled me on Thanksgiving and I put her on speaker phone she cussed me out for everyone to hear. I got home to Right at Home saying two caregivers quit then the next day another one said she didn't want to come here. They don't care about their clients as one caregiver told me they let another client die after she told them something was wrong with the client. A horrible place that is rude and lies!

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    Right at Home
    Right at Home - Friendly, caring and professional staff.

    Friendly, caring and professional staff.

    Right at Home

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    Lincare - homehealthcare - Updated May 2026

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