The freaking best guided tour ever! They made our trip so memorable, especially our guide Jimmy…read more He's hilarious!

Alan was great! He was always prompt, friendly and informative. He picked us up from our B&B, drove…read moreus to our 4 wine tours one of our days as well as back and forth to Niagara Falls another day for our boat ride. Really made our vacation easy and fun. Both my husband and I highly recommend Alan and his private car service!!!

My wife and I had a recent trip to Niagra Falls and we used a Touch of Class for our ride from the…read moreairport to the Hotel. I emailed them to get a quote and it came back very quickly. John who contacted me back was extremely professional. He went over Covid protocols for going into Canada and back to the US. Even gave us good times for pickup to make it back to the airport on time. We did find out the two days before the trip that passports were not up to date. Contacted John and he made all the changes for us. Now for the night of the flight into Buffalo. The plane got delayed into Buffalo by about 60 min, so we are now a little after 11 PM to land. We get to the baggage claim area and meet John (not sure if it was the same John as on email). He was amazing and friendly. We waited for our bags, and it appears that one of our bags did not make it with us. John patiently waited with us while we went and filed paperwork with the airline. John still made the night special for us even with all the problems. John got us into the limo and the ride was amazing, he even offered to stop and get us something to eat because everything was closed nearby. The pick-up from the hotel was perfect too. John picked us up in the SUV for the return trip. The car was still amazing and the drive was smooth. Had a great talk with John and he was able to talk about all the history of the area. Not being from there it was extremely interesting. This was an anniversary trip for my wife and me, and we felt like VIPs the whole time. I could not have asked for a better experience. Thank you all for helping make this great, and for anyone reading this review please know that A Touch of Class will take care of you.

Very expensive however the individual I spoke with continued to talk about how the new president…read morewould take care of things. Not interested in talking politics with a business

Greatest experience seeing the falls. Derick was perfect host for our group ... on time, answered…read moreall our questions, made sure we saw it all. Thanks Prestige

I want to thank Prestige for an amazing experience and i cant say enough about our driver michelle…read more She was so thoughtful and amazing and she is an employee you definitly want keep. I will be suggesting the company to everyone I know and telling them to ask for michelle! Thank you!!

My Wife and recently used Southampton Limos to transfer from the Niagara region to Pearson 1 week,…read moreand return 2 weeks later. We were both pleased by the professionalism and courtesy of our driver Richard. Incredibly comfortable limo and a great ride. All in all, a fantastic and trouble free way to start and end our vacation. Very reasonable rates as well. Thank you Southampton. We will be back. Mike T.

A fantastic option, since I wasn't sure if ride services like Lyft or Uber would be available in…read morethat area... or if they were, whether they'd be able to provide rides to/from the Toronto airport all the way to Niagara Falls area (~1.5 hour drive time). Hence, we took a chance with Southampton Limousine based on their positive Yelp reviews, which were quite few and not the most recent, but we decided to give them a try because every other company had mixed reviews. Glad we went with them, as they certainly did not disappoint! Great communication -- quick response time and addressed all my questions and concerns. Willing to accommodate last minute pick-ups if able. They were able to provide same day booking/reservation confirmation when I emailed them the morning of for an afternoon transport, which I was *very much* grateful for (thank you, Kristina!!). Fair pricing for the level of service you get. Of course, a private car service of this calibur is going to cost a little more, but it's well worth it, because the car's very clean and well-cared for; the driver we had (shout-out to Mike!) was punctual, professional, and extremely knowledgeable about th Niagara area/Canada and life in general lol; we got provided with door-to-door service -- we felt like VIPs when we got picked up and dropped off in their black Lincoln Town car. If you don't mind spending a few extra bucks for comfort, convenience, and peace of mind, then Southampton Limousine is the way to go! Highly recommend!

My experience with the customer service is similar to some of the reviews below about the office…read morebeing rude and claiming to be "super transparent" about prices. I usually get a bus service 4-5 times a season and have never had an issue like this. I booked a Sprinter from 716 Limousine for the 1/12 Bills game and was quoted with a base rate of $695 plus a 20% gratuity and 4% fuel surcharge (~$867 total), but after changing my time to pick up time and discussing with them, my new charge came out to $933.72. The extra $66 was what I had assumed was the charge with the added time, as I was told it would be "not that much". Also, this was on my invoice before the game and up to the afternoon of 1/13 as seen below. Without being informed, they had processed an extra $190 charge labeled "Additional Charges 1" bringing the grand total to $1130.72. I did not receive any documentation of this beforehand and when I called to discuss this, I was told it was for the additional time. I was also told that "their staff was well trained", so there is no way they could have been wrong about the pricing ahead of time, and that, "they were very transparent" despite not sending me updated price documentation. Out of the dozens and dozens of buses I've taken to Bills games, this was by far the least transparent, and the most expensive. Not once have I had the price change like this without advance notice and then have the company imply that I should've known. You don't have to look far to find better, cheaper options. Book with someone else. Also shoutout to our driver Dave. 5 Stars to him.

Truly excellent service from start to finish. My driver, John, was fantastic -- professional,…read morefriendly, and a genuinely great person to chat with. He got me safely from Erie, PA to the Buffalo Niagara Airport with absolutely no issues. John arrived at my Erie hotel 30 minutes early, helped load my luggage, and made sure everything was handled smoothly before we even hit the road. The ride itself was in a black Cadillac 3-passenger sedan, which was spotless, comfortable, and perfect for the trip. He also held a big piece of paper with my name on it to ensure that I was indeed the passenger he would be taking to Buffalo. He was a safe, attentive driver, and we had great conversation the entire way -- it made the drive fly by. Overall, this was a wonderful experience -- smooth, punctual, and well worth the price for such reliable, high-quality service. I'd absolutely book with 716 Limousine again without hesitation.

Limo was beyond dirty, blinds on windows are broken and hanging down, the stereo system only works…read moreon roads without any bumps.

We hired Dynasty Limo on Saturday for the winter wine festival. We had such a wonderful and…read morepositive experience. Our driver Fern was professional and kind. He went above and beyond. The car was impeccably maintained. So comfortable. Thank you for helping make our occasion so memorable! We will be using you again.

Very disappointed. Booked and confirmed a trip recently and 2 days before the trip I decided to…read morecall and confirm all of the details for 3rd time. When I asked to confirm the price that was was given to me twice before traveling to Canada, I was told that it was going to be over $300 more now. I explained that this was unacceptable but they didn't seem to care so we quickly cancelled and luckily we were able to book with another company. If we weren't able to find another company quickly this would have created a huge problem for us and our guests coming into town.

From the owner: Get where you need to go with professional taxi services from 5-0 Bus & Shuttle Service in St…read more Catharines. Whether you're on your way to the airport or headed downtown for a romantic dinner, our courteous drivers will get you to your destination safely and quickly. Call 5-0 Bus & Shuttle Service to schedule a pick-up today.

June 7 2025 Wedding Was Great YOUR Service Was ONE TO Remember.Red Carpet Was A Special Treat , WE…read moreHAVE Never Seen A Limousine That Long IN length . Glad Niagara Limousines Had The 24 Passager To Fit all. We Will Rent Again For Our Winetours. THANK YOU JOHN EDWARD And ALL FAMILY

**READ ENTIRE REVIEW** First of all, I wish there was a 0 star rating, because this deserves it…read more After the conversation I just experienced, I would say that this company sounds like a scam. My co-workers and I wanted to rent a limo for a work event in Toronto. The woman who answered the phone, "Rachel", was not only extremely rude, unprofessional, and quick to interrupt, but she refused multiple times to put me on the phone with someone else.*RED FLAG* Their website states that they take pride in their "customer service" but what I know from working in the customer service industry for many years, and the tone of this phone call, was that in fact, they don't. Also on the website, they state that they accept Visa and Mastercard, however, my co-worker was told that the only 2 methods of payment were cash in-person, or sending an interac email transfer. *ANOTHER RED FLAG*.. Then, the "Manager"/(owner) "Jay Sparkes" came on the phone, and refused to believe my (oddly enough) polite complaint about his employee. He stated he didn't believe me because "so many people have complimented her in the past" .. (I have yet to read a single review) .. ***THIRD RED FLAG*** , Simply asking him why someone would speak to a customer like that, seemed to set him off. We genuinely wanted to use the service, but now, I wouldn't recommend this service to one of my enemies, it was THAT BAD. He also told me I should take my business elsewhere, and now we are happily doing just that. Don't use this service, there are many other wonderful companies in the region. We found that prestige limo was more professional, friendly, helpful and took our business with pleasure.

I used this company for tours and shuttle to and fro airport…read more The 4 times they picked us up the drivers were professional and courteous. They gave detail about the area from personal experience. The drivers that drove us were from Niagara so knew the area well. I would totally use them again. Not sure why they have a low rating.. But hey, you can't please everyone, right?

The quoted price sounded great ($55 from Niagara Falls to Buffalo airport) but they get one star…read morebecause THEY DIDN'T SHOW UP. I reserved this over a week in advance and then confirmed a day in advance and got an email saying we were all set.