I had all 3 axels replaced by Trailer Tech prior to a trip to Key West. I lost two wheels on the…read moreway down and had to have a company out of Key West come rescue me. I contacted Adrian at Trailer Tech and his reply was of genuine concern, I explained my situation and he responded with respect and actions. after my ordeal I brought the trailer to them where they compensated me for my out of pocket expenses and repaired my trailer better than it was prior. These guys are exeptional and I will continue to do business with them. Excellent customer service.

Had a great experience at trailer tech the guys were very honest with the problems on the trailer…read moreboat trailer was out of shop by the end of the day new tounge, new actuator for brakes winch and v bow stop.

Friendly staff, extremely knowledgeable, great prices, and an enormous inventory for all trailers.read more

amazing people and amazing service. This is the one stop shop for all your Trailer needs. the…read moreowner, Joe, is there to answer all your questions, very knowledgeable guy.

They where really helpful, did the job really good, nice endings and really good quality.read more

Adrian is very helpful and easy to work with. This is my 3rd trailer from them and they do not…read moredisappoint in either quality or price. I did some customization and they did a great job. Look at those fenders!!

The worse,my ARE cover was rigged to fit my 94 Ranger because cover was for larger truck.Over hangs…read morepast tailgate and overlaps on sides . Fought like mad to even get factory ARE to correct.They get U by having u pay first ,see later.

We rented an RV from Alec's through cruise America for a long weekend and had an awesome…read moreexperience. We called ahead to schedule pick up and found out that there was no parking for your vehicle*** so had to make arrangements last minute which was annoying but all at the fault of Cruise America not Alec's! Just make sure you plan ahead for that. They do have parking for the shop and store just not for those renting RVs. The woman who helped us was really nice and showed us the ropes before we left. We was the same person to Check us out upon returning and was so helpful. The RV itself was super clean and sanitized. The store was also and everyone was following covid cdc procedures. The bathrooms were clean and they had hand sanitizer in many areas for customers to use. We will definitely be back for our next RV trip!

Can't thank Miami Trailer enough for their 5-star customer service and speedy repairs on our…read moreDiamond C FMax 212 trailer. Jamie went above and beyond- reached out to the trailers manufacturer to get the parts needed and didn't take no for an answer. We will continue to use Miami Trailer for all of our future sales, warranty, and repair needs. Thank you again!

Jamie was pleasant at first but then during our conversation she easily became dumb founded. She…read moreclaimed to have 24 years of expertise yet was unable to explain the basic equipment needs for a custom trailer. We asked about financing but were readily prepared to pay cash. However she seemed more enthusiastic in selling her experience to my fiancé rather than listening when we shared our genuine interest in purchasing a food truck and/or trailer. She also bad mouthed competition which was not a good point of sale. She did not only lose a potential sale but she also left a bad taste of the business over all. The sad part is that this company was suggested from a friend who was also interested in purchasing several trailers. It was a waste of time for us both and a huge disappointment when this company seemed to be very knowledgeable. Very unprofessional experience. She did not care to even know my name. Wouldn't recommend at all.

Amazing service and prices every time. They have everything you need for your trailer on hand and…read moremajor jobs they get done quickly. There is no better trailer shop in the keys.

Patrick is great. He returns phone calls text messages promptly and is all over it. He's good knows…read morewhat he's doing. I highly recommend.

Helpful, knowledgeable staff. Impressive inventory of trailer parts. One part was not an item they…read morecarried, so a suggestion was made for where I could find that part.

Very responsive when I needed parts. Very pleasant peasant…read moreand helpful folks. Would recommend them anytime

. Document Review:…read moreSummary and Assessment Service Experience: Based on my personal experience, I strongly advise against using this business for any trailer-related services. I brought my trailer in for repairs, which included addressing several issues, with the primary concern being the malfunctioning trailer lights. Interaction with Business Owner The representative I dealt with, Jerry--who is also the owner--was extremely rude from the start. While some of the repairs were completed, the most important issue, which was repairing the trailer lights, remained unresolved. Jerry explained that he could not repair the trailer lights because he believed there were issues with my truck that prevented him from connecting the lights. Despite discussing and arguing with him about the trailer light connection, he did not resolve the problem. Billing and Outcome: After this unsatisfactory interaction, I decided to leave the business. I was presented with an invoice totaling $600.00 for approximately three hours of labor, which I felt was excessive given that my main concern was not fixed. I paid the invoice, but I was left dissatisfied with the service provided. Resolution at a Different Business: I then visited another business, where the main issue with my trailer lights was successfully resolved in less than 30 minutes. However, this required me to spend an additional $200.00.

Quick, efficient, and friendly service, with all the supplies you need on hand without pre-ordering.read more