I met with Dr. Bala two days ago for my shoulder pain. He performed an ultrasound, determined my…read moreissue was due to tendinitis of my right rotator cuff. He gave me a cortisone shot and prescribed therapy. He was extremely professional and courteous.

I made an appointment for a first-time/get-to-know you visit with Rishi Bala because he 1) had…read moregreat reviews, 2) specializes in sports medicine (most of my medical visits these days are bc I expect a lot from my body and it wasn't keeping up), and 3) is close enough I can ride my bicycle to appointments. Arrived on time and was brought back to the room by his medical assistant who informed me she didn't know why scheduling had made a new patient appointment bc Dr Bala was not taking new patients; he would see me today but that was it. Met with the doc who ordered blood draw and inquired about general heath and diet. Visit went OK and I was on my way. I later looked up my record which read like a top-down report as though I was ignorant of various diet and heath protocols. Then I looked at the billing. He had billed the visit as an ANNUAL physical WITHOUT telling me. Such arrogance and entitlement to commit such fraud. I am working in resolving the billing and won't be back. Doctor Bala: YOU'RE FIRED!

My family loves West End Pediatrics. I definitely shopped around pediatricians when my daughter…read morewas born and we even started in a different practice. We finally found the place for us at West End Pediatrics. Dr. Iwashyna is both of our daughter's doctor and is AMAZING! He's helped us through some difficult times as well as just the kids regular sicknesses. He always remains calm and helpful and supportive. He even has a great sense of humor which works for our family! We see the other doctors in the practice if ours isn't available and have no complaints. MY girls love the new fish tank addition to the waiting room!

Easy to make an appointment, excellent care from the physicians, thank you West End Pediatrics for…read morehelping to take care of our little one from the time he was just a few days old through to the present when he's now two and a half!

I cannot speak more highly of my new found doctor and medical staff! I started seeing mike coggin…read morecomplaining of headaches. He suggested a sleep study and low and behold sleep apnea. Headaches gone! Then months later I took my son to see him because he was complaining of vision problems, we did a fasting blood sugar and A1c was raised and found out he has diabetes. Mike and Jess and Patty have remained in touch and invested in the care of my son through calls and prayers and well wishes. I don't feel like I am at a doctor when I am there I feel like I am with family that genuinely cares about mine and my families needs!

Dr. Palmore is the best around, he related with this patients and cares about their health and best…read moreinterests.

I'm really unhappy with this doctor and will not be going back. He only cares about money and does…read moreNOT care about his patients at all. I went to see him for an annual wellness checkup and was prescribed a medication for my anxiety. He told me that we would check in after a month of me taking the medication to see if I was doing well with it. I assumed this would just be over the phone as is normal practice with most doctors. When I called back after a month, he was on vacation for 2 weeks and did not have anyone at the office. So I was off my prescription for about a week before getting ahold of him and experiencing serious withdrawals. Then when I finally was able to contact him he told me I would need to come in person for an appointment for a refill on my medication (this is not standard practice and I've never had this happen before... it's unusual to be asked to come in for a full appointment for a REFILL of something the doctor has already prescribed). It's clear that he's only trying to make money by doing this. My insurance does not cover anything outside of an annual wellness exam, so it would be $90 for me to just get a REFILL of my medication. Absolutely ridiculous. Would not recommend this crook of a doctor. Additionally, when I called him to express my concerns he was EXTREMELY RUDE.

Dr Clore is the best. I've been T1 for 43 years and have lived in RVA for 29 years. I've been…read moreseeing Dr Clore ever since I moved to town. Dr Clore is kind, compassionate and empathetic. He takes very good care of his patients. He and Dr Peng got me through my "geriatric pregnancy" back in 2003. They were there whenever I needed them. I birthed a healthy baby! They gave me moral support as well as medical support and guidance. I can't thank them enough. Wonderful doctors!

It's Feb and we've already been here twice. The first time, my oldest son needed to get stitches…read morebecause he fell during sensory hour at a trampoline place. The front desk was/is AMAZING. It was my first time taking my son to the ER and you can def tell I had the mommy jitters. I didn't know what to expect and bringing my son who is nonverbal, autistic, and ADHD...you just worry as a momma. The nurses and doc in the back were fantastic. We were there for about 2.5-3 hours, which I think makes sense because we also had to get my son some of their numbing ointment before performing the stitches. They were so informative and so understanding with my son. The doc was fantastic with my son when doing the stitches and def quick hands. At the end of this visit, he ended up walking out with 3 stitches. 2nd Visit - my son woke up with the right side of his face super swollen. It was 6:30 in the morning and I literally put on a jacket and took him straight here. I also couldn't think of another place that was open at that time and his pediatrican didn't open up until 8 so...you can see why I decided here. There is Urgent Care parking next to the building and since I'm experienced I was able to bring a packed backpack with things to keep him occupied. We got checked in and brought to the back quickly like the last time. The nurses were fantastic and listened to our concern and what was going on with our little guy (nothing new, no new detergent, no new foods - what is going on?!) They kept me updated along the way with EVERYTHING they were planning on doing and explaining the reason why. It was scary but relieving at the same time. We ended up getting admitted to the hospital upstairs (which I am so grateful I decided to take him to the UR here). Again, everyone in the ER were wonderful and I HIGHLY recommend this place for kids. Thank you!

So, when my son was having trouble breathing and we took him to St. Mary's in the middle of the…read morenight, I wasn't even thinking that they had a pediatric ER! We headed to the regular side and the kind men in the vestibule stopped us and directed us to another door, which was the opening to the pediatric ER. The whole experience was great. We were able to check in immediately, then we waited about 45min for triage. Once we got in to triage, they did a quick explanation of what was going on and sent us to a room immediately. I really appreciated that, as breathing issues are nothing to play with. It was extremely validating that they saw fit to treat us right away. Once we were in the room, the doctor came in within about 5-10 minutes. He was nice, but kind of loud and quick? I don't know how else to explain it. He wasn't my absolute favorite, but he got the job done. Let us know what was going on, and ordered x rays and treatment. The x rays were done shortly after and then a nurse came in to give meds. The only negative I would say is that we sat there waiting for a really long time without any explanation of what was going on. I thought we were waiting for them to start a certain treatment on my son, but they never came and did it. So finally someone came in to check on him and updated me that they decided not to do the treatment, that he looked good, and I guess all the wait was for them to observe him to see if he got better after the initial dose of meds. All fine and good! I just wish that someone had updated us on the treatment plan so we knew why we were waiting. Anyway, we were discharged around 2:30am and my son was definitely showing signs of improvement. I was really happy with the nurse who helped us. She was an angel and continued to ask us if we had any questions, which we did and she answered so patiently. Kidmed is only open from 2pm-8 or 9pm, and of course the doctor's office is only open during business hours, so whenever my kids get sick outside of those hours, I am definitely coming back to the St. Mary's Pediatric ER!

I was in search of a cardiologist due to mine relocating and also needed cardiac clearance for an…read moreupcoming procedure. The waiting room is shared with other doctors' offices on that floor, but quite roomy. The entire office (including restrooms) were very clean; the front staff was polite and helpful, as well as the M.A. who did my vitals and EKG was professional yet friendly. Then Dr. Christine Browning, MD arrived; she was quite friendly and had a great sense of humor- which was refreshing- because I'm a former Navy Hospital Corpsman and retired Paramedic with a personality somewhere between comedic and provocative... She actually found a serious issue and set me up with testing right away. I'm glad she put up with me. I'd recommend this practice in a heartbeat! (Pun intended!) Thanks, Doc!

Leaving here after almost 4 years for myself. Our patient care from my wife and I's point of view…read moreseem to have changed. It's very confusing to go from one NP or PA to another for an issue to get settled. Although it was a lot of trouble to change, I want to see a doctor for my heart issues without making a big deal. I also did not like Accuhealth for taking daily blood pressures. Now, I have a nurse that calls me every month to discuss what is going on and make connections for me if an appointment is necessary. I realize medical care is different than a few years back so sometimes you have to take the initiative and be active in your personal healthcare.

Well Dr. White got right down to business after he looked at my MRI. As he found nothing wrong on…read morethat. And he explained the type of vertigo I had. My eyes over scan while I'm driving which is confusing my other senses. He gave me some exercises to do to help with my condition. He also said their are some medication's I could take. But the meds will not fix the problem just dull it. He also said I may have this condition the rest of my life. So I'll give the exercises a try and see how that pans out. But I don't think I'll go for the meds. The good thing is like the good doctor said it won't kill ya. So I hoping these exercises will work or at least tone it down a bit.

Dr. Robert White has been helping me for a long time. Little by little and over several years, Dr…read more White has made significant improvement in reducing the number and severity of my headaches. I used to wake up every morning with a severe headache to the current point that I seldom wake up with any headaches at all. When Dr. White sees me, he makes me feel like I am the only patient he has. Dr. White never rushes his patients and always completes a through analysis. I am so appreciative of Dr. White and all that he has done to make me feel better Dr. White it outstanding, and I recommend him, without any reservations, if a patient is experiencing neurological problems. Dr. White is the best in the Richmond area, and he is probably the best in the Commonwealth of Virginia. Ben U.