This company is amazing. Definitely a small family business. Friendly, polite, and made me feel…read morevalued as a potential customer. They got me scheduled the next day and was able to get all the work done sane day even after changing the work order! Michael did the work. Super polite and informative. Very clean and the work he did was impressive. Pricing was fair, lower than other companies. I highly recommend them!

My leaking disposal wasn't an emergency, but they were able to come out early the next morning to…read moreconfirm it was the disposal and install a new one. He arrived during his "window" they told me, knew what he was doing, and had it installed and tested in about 30 minutes. I was very happy. Everyone needs a good plumber, and this company is mine! Very efficient from my first call to the install. Thank you, B. Ayers Plumbing!

We had a leak from the upstairs bathroom to the downstairs living room. They came the day after the…read moredamp asbestos infected ceiling was removed and identified the problem. The plumbing repairs were done on the following day. They arrived on time, worked neatly and professionally. They also found an extra problem in the downstairs sink that was repaired immediately, making a long day for them. I highly recommend their company. They were professional, very pleasant to have in our home and a good value. I have used them two more times for a water heater installation and removal of more galvanized pipes and will continue to only use them!

They have mostly AWESOME reviews, here's my input, with a not so AWESOME rating. Colt's plumbing…read morecompany that was subcontracted out on a job I had done on our building we own. They did the job, but 3 months later a leak a pipe burst and water flowed through the walls down to the first floor (I have a business in the lower portion of the building) When I contacted them they were right on it, and came to the site the same day. When they got here I showed them where they could do the repair from, it was a small attic area beneath where the leak had occured. Prior to them coming I crawled into the small area where the saw that the water had leaked from, a pool of water was still present. I saw a pipe that had bin disconnected. The company came in and I showed them where I thought the issue was. When I told them that I saw two disconnected pipes they (lied) told me that those pipes had been capped off, or closed. I was a little puzzeled about the answer they gave me, but they assured me they saw nothing after the inspection. Ironically I went back after they left and saw that the pipes that had been disconnected where once again connected. I also noticed something else, it was a tight space, but I had AC ducting that is the flexible floating kind that had inadvertantly torn apart, why they did not spend the time to connect the problem I cannot understand. This should give you some insight as to how this company functions!!

I had a routine a/c and furnace check. Epi called to let me know she was on her way and told me…read morewhat she was doing today. Great customer service. I highly recommend Epi!

Shawn with customer service reached out to set things right and explained what happened and why the…read moreexperience was not up to their typical standards. So I am updating from 1 star to 3.

Great service, and they've repaired our rental house at least twice for us! Always painless, these…read moreguys/women are pros. Our garbage disposal started leaking, requested help from our landlord. Got an appointment the next day, had it repaired/replaced in about 2 hours. No probs with scheduling, and the technician was expert, he used to run his own repair business, in other words, an ole pro. These are quality people!

I communicated with them entirely through email and asked for an *estimate*. I have the email…read morethread, and there was never any mention of a $125 trip charge or that testing would be performed. All I asked for was an estimate. They came out and did testing that I did not request, and now they are billing me for $201.25.

Huggy and Dave showed up right on time to replace a kitchen faucet that had totally put me at my…read morewits end. I tell you what you get dinner AND a show when these two show up. They went over several options on the best way to setup the new faucet and even educated me on several unique plumbing terms. I "fix" a lot of things myself and I call in extra help very sparingly but Huggy/Dave and Forbes plumbing were absolutely worth it. Thank you!

I have never had to call a plumber and I was concerned because you hear so many stories about bad…read moreservice or being taken advantage of. Forbes was recommended by a local real estate friend of mine. I have to say, I was highly impressed. I had two plumbers come out and they were very professional. They quickly identified the source of a leaky shower head and fixed it promptly. They even noticed that my bathroom sink wasn't draining and fixed that without me even having to ask. I will definitely be calling them if I have any other plumbing issues in the future.

We had a leak in the ceiling below our third story shower/bath combo. A different plumber had come…read moreout and told me the necessary repair was to cut into the wall to access the underneath of the tub and replace the waste drain, for a price of around $1,400. This seemed steep so I requested Pro Drain come out for a second opinion. Chris from Pro Drain arrived and listened to my recap of the situation. He performed his own diagnostic tests and told me the source of the leak was actually from water getting outside the tub and getting through areas between the tile and the wall of the tub. All that was actually needed were splash guards and application of caulking. Chris saved us over $1,000, not to mention wall repair costs. Pro Drain employs plumbers who are looking to honestly help their clients. I will definitely use them for my plumbing needs going forward.

From the moment I called, pure professionalism. I sopke with Cody, He gave me the rates which were…read morevery reasonable. I did request hydro-jetting a drain as it was a stubborn outdoor clog leaving water pooling around my foundation and something that was needed with a past drain. I was given an appointment for the following day with a 2 hr window. Austen Paul, the technician arrived right on time. He was very pleasant and professional. Went very conservative with a snake before the hydro-jet and voila- unclogged the area. Cleaned up the area and left. What I allocated for this job left me with some major money left in my pocket. Because of this experience, I've made Pro Drain and Rooter service one of my favorites on my cell contacts to be used for my future plumbing and drain needs. Thank you

These guys were amazing !!!! I just had a small leak in a valve in my garage and they did an…read moreexcellent job and replaced my valve for a very fair price and didn't gouge me like most plumbing companies would. I would highly recommend them. !!!!

0 stars. Never showed up. Never text or call to advise. Very poor customer service! Disappointed.read more

John is extremely knowledgeable, communicative, and willing to research the unknowns on a project.read more

Great experience with Fusion plumbing. Reasonably priced, quick response and scheduling. They…read morehelped us with more urgent problems related to master bath shower and toilet. We have scheduled them for additional work helping to address some items identified during our home inspection.

Chris was the best plumber we have ever had. He had everything he needed already on his truck. We…read moredidn't have to wait after the initial inspection for him to go get supplies or anything. He was ready and well organized. When you are already in a stressful situation, having someone show up prepared and ready to help relieves so much stress. He was also very kind and funny. He put our minds at ease with his expertise. And kept a lighthearted conversation with us so we felt more comfortable. Hands down, the best guy for any job. ​

This was the second time we used Mr. Rooter and Blair Leonard was professional, friendly, and…read morethorough. Thank you very much!

Made an appointment for 9am-10am on Friday. My toilet was having issues where it randomly would…read moreclog whenever flushed, probably a blockage in the line. I Received a total of EIGHTEEN text messages " Hi , this is Corinna from Roto-Rooter. We are running behind schedule for your service call, but you are next in line. We appreciate your patience, and I will text you when the technician is on the way." I check their app at 11:45 it says my technician arrived and "service was in progress" which is funny because no one was at my house. 12:30 hit I called and spoke with someone who told me to be patient they assured me I was next in line. Another few hours passed, a tech showed up for "water damage assessment" there's no water damage I have a clogged pipe, he said it was a "free service"... I told him nowhere did I say I had water damage. I asked whim where the actual tech was he said he didn't know and he couldn't help. At 4:50pm I got a call from a woman at Roto rooter telling me a tech was going to come available and giving me a 30-45 minute heads up. Obviously I told her to cancel and that was insane why would I give a penny to this company? 9am appointment and they're telling me they'll show up around 6pm? They continuously texted me to tell me I was next in line from 9am to 5pm which was an obvious lie. Lesson learned call a local plumber, this company is the worst. If you want to waste your whole day call them, if not call literally anyone else. Since they're corporately owned I'll provide my feedback to their parent company as well. Waste of a day

Came promptly and did a great job unclogging my kitchen drain. Very professional service. Will use…read morethem again . They deserve a five star rating