After losing our mom the day before Thanksgiving, our family was completely devastated. In the…read moremiddle of grieving, we had to begin the difficult process of preparing her home to be sold. It felt overwhelming, especially with two broken windows -- one from the windstorm a few months back -- that needed immediate attention. I called Randy Whitting hoping we could at least get the windows boarded up and receive a quote for replacements. Randy and Derek Thomas came out promptly and handled everything with professionalism and kindness. Derek completed the measurements and provided a clear, fair quote, which gave us one less thing to worry about during an already painful time. On 2/13/26, Donovan Komakhuk and Joe Evans arrived -- even ahead of schedule -- to replace both windows. From start to finish, they were absolutely wonderful. The install went smoothly, and they worked together like a well-oiled machine. They made sure we did a full walkthrough and felt comfortable with everything before they left. What could have been another stressful task during a heartbreaking season turned into one of the most pleasant and seamless experiences we've had. Their teamwork, professionalism, and genuine care truly meant more than they probably realize. We will absolutely be returning customers and highly recommend this entire team to anyone needing window replacement. Thank you all for making a hard time just a little bit easier.

1-Star Review -- Disappointing Installation and Workmanship…read more I'm extremely disappointed with the quality of the window installation on my motorhome. The photos speak for themselves. During the installation, the glass was damaged, and the motorhome's paint and fiberglass were damaged around the window. There are visible gouges and areas where the finish has been scraped away. The window trim was also left without proper caulking, leaving the job looking unfinished and raising concerns about potential water intrusion. I do want to be fair to Kyle, the manager. Once I brought the problems to his attention, he was understanding and arranged a warranty repair. I appreciate him taking the issue seriously and trying to make it right. Unfortunately, the solution means I now have to take my motorhome to another shop to have the glass and paint/fiberglass damage properly repaired. That's incredibly frustrating. I brought the coach in to have a window professionally installed--not to have it returned with additional damage that requires another company to repair. The workmanship on the original installation was simply not acceptable for an expensive motorhome. Damaging the glass, paint, and fiberglass and leaving the trim improperly finished is not professional work. Kyle deserves credit for trying to address the situation, but the fact that the coach now requires work from another shop says a lot about the quality of the original installation. If you're having a window installed in your motorhome, inspect the work very carefully before leaving the shop.

The owner, Kyle, is great. Friendly, easy to work with and dependable. He ordered a whole set of…read morewindows and replaced them in a timely and efficient manner. Communication was very easy thru text and phone with very quick replies. I can't say enough good things. Definitely recommend.

AK Maverick replaced a third-story window for us. When we called to inquire, Kyle arrived within an…read morehour after finishing up another job in the area to assess the window and order what we needed. He is a great communicator and kept us informed while the window was on-order. On install day, he and his coworker arrived on time and did a fantastic job. The window looks seamless, and they left the area clean. We would definitely hire his team again.

I complained about a charge on my bill after Neighbors finished my windows. Within a week, the…read morecompany responded, adjusted my bill and never gave me a moment's grief about it. What a professional way to handle things. I would hire this company again in a heartbeat.

Got bids from SBS, Lowe's, Capitol Glass and Neighbors back in April to manufacture and install 4…read morefiberglass entry doors in our 4 plex. Neighbors was the highest price but they had great reviews and we talked with the owner when we first went in and got a good feeling and justified the price by telling ourselves - it we pay top dollar they prob do a great job and that would make it worth it. I have worked for a Millworker company before and have installed a bunch of doors but a shoulder injury has sidelined me. They said the doors were finally ready to install in August and two guys showed up to install them. The original quote was $5600 for the 4 doors and $2,000 per door to install / we got that down to $1,000 per door if I took off the old trim and put it back up myself. The one installer could not of been nicer to deal with and said he'd worked there for 3 years. Turns out all four doors were made with the wrong sweeps on the bottom, the locks were drilled wrong and the jams were routed incorrectly for the door latch plates. The first door they installed was very hard to close and the tenant was unable to operate it - I was advised to get a different door sweep at Lowe's which I did and it worked a little better. I hand chiseled out the doors to accept the lock hardware as it was getting late and I didn't want the tenants coming home and not being able to lock the doors. After they left we noticed our door made a very noticeable squeak when closing and my wife was unable to lock or unlock the doors- required pulling tightly on the door handle to be able to engage the deadbolt - 3 out of the 4 doors had that problem. Also noticed daylight coming through in several areas of different doors even though they had spray foamed and taped the doors. Went into Neighbors the next morning to discuss our issues and to cancel a down payment we had put on a garden door. Went into Neighbors were advised there would be a fee to cancel and that no one was available to try to fix our doors for another week and that they would have someone call about our other issues when they came in. The owner called us back and listed all the reasons the doors were made incorrectly - drilled wrong, wrong sweeps installed etc. No apologies but said someone would be out by the end of the week to address. Same installer came out and apologized for the issues ( only apology we received ) and he spent the day installing different sweeps, chiseling out for latch plates and completely re installing our door. After he left I still saw daylight in the lockset area of our door so I pulled off the flimsy tape on the outside and noticed big gaps in the insulation all around the door as well as multiple shims proud of the doors and requiring cleaning up before installing the trim. I pulled tape off all the other doors and they all had the same problems. By then we had given up on Neighbors being able to install the doors correctly and not wanting to inconvenience our tenants again our spend another day undergoing more "tweaking" I bought some spray foam and sealed all the doors correctly, trimmed off all the shims in and out and re taped the exterior with proper tape. I had asked the estimator right off the bat if they could center the doors in the opening so I could re use all the exterior trim that was made to fit inside the siding and he said should be no problem & I left it out for them to see - I had to remake it for 3 of the 4 doors anyway. I sent them 3 separate emails to the only email address listed on their website that said went to everyone - one with our concerns, one with photos and one actually commending their installer who tried installing badly made doors and mentioned the $200 we spent on trim, tape and insulation. A week later and no reply at all, they did call the same day we did finally cancel the door order and said there was still a difference of $200 from what we owed for the install and what we were refunded for the garden door. If your gonna charge top price to do a professional install and to make a correct door you better deliver , and when you fall short you should own it and not ignore it. Look elsewhere for your door need

I took three vehicles to replace windshields and a rear window in a year. I like their quick and…read moreexcellent service as well as a year warranty for chip repair if paid without insurance. They even were able to replace my 33 years old truck windows. Great place to get your car glass fixed.

Absolutely. I'd include Kyle's effort so the review is fair, while making clear that the original…read moreinstallation was unacceptable: 1-Star Review -- Disappointing Installation and Workmanship I'm extremely disappointed with the quality of the window installation on my motorhome. The photos speak for themselves. During the installation, the glass was damaged, and the motorhome's paint and fiberglass were damaged around the window. There are visible gouges and areas where the finish has been scraped away. The window trim was also left without proper caulking, leaving the job looking unfinished and raising concerns about potential water intrusion. I do want to be fair to Kyle, the manager. Once I brought the problems to his attention, he was understanding and arranged a warranty repair. I appreciate him taking the issue seriously and trying to make it right. Unfortunately, the solution means I now have to take my motorhome to another shop to have the glass and paint/fiberglass damage properly repaired. That's incredibly frustrating. I brought the coach in to have a window professionally installed--not to have it returned with additional damage that requires another company to repair. The workmanship on the original installation was simply not acceptable for an expensive motorhome. Damaging the glass, paint, and fiberglass and leaving the trim improperly finished is not professional work. Kyle deserves credit for trying to address the situation, but the fact that the coach now requires work from another shop says a lot about the quality of the original installation. If you're having a window installed in your motorhome, inspect the work very carefully before leaving the shop.

We ordered a very large piece of double pane glass to take to Seward to replace a picture window,…read moreafter doing all the prep work to get the old glass out and put the new window in place we come to find out it was cut 2 inches short!! After the very long drive from Anchorage on our roads that are bumpy as heck going super slow not to break the glass and having 2 guys take the day off of work and not being able to complete the task to say we were not very HAPPY!! Then to go back to this business after loading this huge piece of glass back in the truck and drive home very gingerly and for them to say oh sorry and not offer to discount on the correct piece of glass they had to make since it was already paid for was unbelievable. Not a fan to say the least.

I ordered a window from here. Orpha was friendly and helpful. It is a beautiful window and only…read moretook a few weeks to get in. I am very happy with it and planned on doing more business with them. I went back a few weeks later to get a quote on a shower door. Barry gave me a quote but wanted to have it approved by the manufacturer. I planned on ordering it immediately. I never received a call back and 5 of my calls/messages went unreturned. Replacement Glass was happy for my business.

The quality of service was outstanding. My car was vandalized about a month ago, im slightly…read moredisabled, spoke with Sharon, they ordered my glass from Tacoma, took a bit but today Dante and the other gentleman were here to install. Extremely professional, respectful and efficient. Highly recommend this company. Thank you again!!!

Lady at the front desk mad disrespectful and have zero people skills. She deny a service that the…read morewebsite says they do !

Easy to work with. Good communications - I always knew what was going one. I got the worst window…read morereplaced by John last year, and I'm getting a couple more done this year.

From the owner: - Glass Repair - Window Replacement…read more - Patio Door Replacement - Hardware Repair and Replacement - Residential and Commercial Repair

I bought a shower door here. It is beautiful! Alise in the office is friendly, knowledgeable, and…read morehelpful. It was a quick 2 weeks from order to install. Prices comparable. The guys who installed it did a good job and were respectful.

These folks here have been great, they hung our mirrors in all 5 bathrooms in our new house. Did…read moreall the glass shower doors for 3 of the bathrooms and after they hung a glass shower door panel, they saw some scratches, they said that probably happened in the shipping, they kept the door on but called their office and reordered a new one. When it was shipped they replaced it. Brian has been such the professional. They even installed our Yellow Onyx we special ordered. They are fantastic to work with. Yes, there was a delay because the project needed a shower door, but they made good on their promise to make it perfect!