I complained about a charge on my bill after Neighbors finished my windows. Within a week, the…read morecompany responded, adjusted my bill and never gave me a moment's grief about it. What a professional way to handle things. I would hire this company again in a heartbeat.

Got bids from SBS, Lowe's, Capitol Glass and Neighbors back in April to manufacture and install 4…read morefiberglass entry doors in our 4 plex. Neighbors was the highest price but they had great reviews and we talked with the owner when we first went in and got a good feeling and justified the price by telling ourselves - it we pay top dollar they prob do a great job and that would make it worth it. I have worked for a Millworker company before and have installed a bunch of doors but a shoulder injury has sidelined me. They said the doors were finally ready to install in August and two guys showed up to install them. The original quote was $5600 for the 4 doors and $2,000 per door to install / we got that down to $1,000 per door if I took off the old trim and put it back up myself. The one installer could not of been nicer to deal with and said he'd worked there for 3 years. Turns out all four doors were made with the wrong sweeps on the bottom, the locks were drilled wrong and the jams were routed incorrectly for the door latch plates. The first door they installed was very hard to close and the tenant was unable to operate it - I was advised to get a different door sweep at Lowe's which I did and it worked a little better. I hand chiseled out the doors to accept the lock hardware as it was getting late and I didn't want the tenants coming home and not being able to lock the doors. After they left we noticed our door made a very noticeable squeak when closing and my wife was unable to lock or unlock the doors- required pulling tightly on the door handle to be able to engage the deadbolt - 3 out of the 4 doors had that problem. Also noticed daylight coming through in several areas of different doors even though they had spray foamed and taped the doors. Went into Neighbors the next morning to discuss our issues and to cancel a down payment we had put on a garden door. Went into Neighbors were advised there would be a fee to cancel and that no one was available to try to fix our doors for another week and that they would have someone call about our other issues when they came in. The owner called us back and listed all the reasons the doors were made incorrectly - drilled wrong, wrong sweeps installed etc. No apologies but said someone would be out by the end of the week to address. Same installer came out and apologized for the issues ( only apology we received ) and he spent the day installing different sweeps, chiseling out for latch plates and completely re installing our door. After he left I still saw daylight in the lockset area of our door so I pulled off the flimsy tape on the outside and noticed big gaps in the insulation all around the door as well as multiple shims proud of the doors and requiring cleaning up before installing the trim. I pulled tape off all the other doors and they all had the same problems. By then we had given up on Neighbors being able to install the doors correctly and not wanting to inconvenience our tenants again our spend another day undergoing more "tweaking" I bought some spray foam and sealed all the doors correctly, trimmed off all the shims in and out and re taped the exterior with proper tape. I had asked the estimator right off the bat if they could center the doors in the opening so I could re use all the exterior trim that was made to fit inside the siding and he said should be no problem & I left it out for them to see - I had to remake it for 3 of the 4 doors anyway. I sent them 3 separate emails to the only email address listed on their website that said went to everyone - one with our concerns, one with photos and one actually commending their installer who tried installing badly made doors and mentioned the $200 we spent on trim, tape and insulation. A week later and no reply at all, they did call the same day we did finally cancel the door order and said there was still a difference of $200 from what we owed for the install and what we were refunded for the garden door. If your gonna charge top price to do a professional install and to make a correct door you better deliver , and when you fall short you should own it and not ignore it. Look elsewhere for your door need

UPDATE - September 30, 2025: Our door is STILL not fixed. Renewal by Andersen has been to our home…read moreat least six times, each time doing nothing more than a so-called "reset" on the door. And guess what? The door still doesn't fit. We don't need another pointless "reset." We need a brand-new door. The one they installed was the WRONG size from the start. They know it, and they're stalling. Now, they won't even return my phone calls or text messages. They're flat-out avoiding us instead of taking responsibility. We placed this order for new windows and doors (see my other review) back in April 2025. It's now almost October, and we're still stuck with a defective door and zero accountability. Renewal by Andersen has wasted months of our time, avoided fixing their mistake, and treated us like we don't matter. My advice? Stay as far away from Renewal by Andersen. Hire a real general contractor--you'll save at least 60% and, more importantly, you won't have to put up with their lies, incompetence, and complete lack of customer service.

they made a window the wrong way and refused to fix it. actually said it's my fault. I talked to…read moretwo people about the change I wanted and both said yeah yeah yeah. then one made one change but not the other. said you singed off. well I thought you made the changes I asked for when I asked befor.e. nothing was sent to me for the change so I had no way of checkin.g. also the worst sales people. high pressure tactics. even when paying cash they act like it's toxic if call and expect them to do anything other then the service provided before you purchase. the whole company franchise up here should be pulled and given to another company. these people suck bad. they did not even clean up the windows after installing them. crap everywhere in the window frame and tracks.

We had foggy windows and had a few people come look, Window Medics was the cheapest and we were…read moreglad we didn't have to replace the whole window, just the glass. We had a quote with in 20 minutes and scheduled a week later. Since we also have a slider that had to be ordered they will be back in 4 weeks. They were Professional and Quick, only 30 minutes to replace, just glad it wasn't super cold outside. Would definitely recommend and will use them again.

Terrible. Let's start there. Had someone come give me a quote for window defoggimg. Quote cane back…read morefast. But I emailed several times and called several times and got no answer, to schedule the work. Email response took a while. Then finally got a call about the work. They only do the work Mondays and Wednesday's from 1-4. That doesn't work for someone who has a full time job. They are not flexible on times or days and don't work weekends or even evenings - it's light until 11 pm right now. Guess they don't need or want the business that badly.

The owner, Kyle, is great. Friendly, easy to work with and dependable. He ordered a whole set of…read morewindows and replaced them in a timely and efficient manner. Communication was very easy thru text and phone with very quick replies. I can't say enough good things. Definitely recommend.

AK Maverick replaced a third-story window for us. When we called to inquire, Kyle arrived within an…read morehour after finishing up another job in the area to assess the window and order what we needed. He is a great communicator and kept us informed while the window was on-order. On install day, he and his coworker arrived on time and did a fantastic job. The window looks seamless, and they left the area clean. We would definitely hire his team again.

Contracted Mason's Siding to reside our duplex and I and my wife are very please with the constant…read morecommunication, flexibility and professionalism of the company and crew. Outstanding job! Jeff Hunter

From the owner: Over the years, we have sided hundreds of homes, town homes, apartment buildings, condominiums and…read morecommercial buildings throughout Alaska, Minnesota, Wisconsin and Canada. We have done many siding projects for the United States Government on the Eielson and Elmendorf Air Force bases here in Alaska.

We ordered a very large piece of double pane glass to take to Seward to replace a picture window,…read moreafter doing all the prep work to get the old glass out and put the new window in place we come to find out it was cut 2 inches short!! After the very long drive from Anchorage on our roads that are bumpy as heck going super slow not to break the glass and having 2 guys take the day off of work and not being able to complete the task to say we were not very HAPPY!! Then to go back to this business after loading this huge piece of glass back in the truck and drive home very gingerly and for them to say oh sorry and not offer to discount on the correct piece of glass they had to make since it was already paid for was unbelievable. Not a fan to say the least.

I ordered a window from here. Orpha was friendly and helpful. It is a beautiful window and only…read moretook a few weeks to get in. I am very happy with it and planned on doing more business with them. I went back a few weeks later to get a quote on a shower door. Barry gave me a quote but wanted to have it approved by the manufacturer. I planned on ordering it immediately. I never received a call back and 5 of my calls/messages went unreturned. Replacement Glass was happy for my business.

We needed new gutters since our huge ice dam ripped our gutters off one side of the house. We had…read morealso added a deck and needed new gutters to keep rain off the new deck. We also had a new roof put on two weeks prior and in doing so, we discovered some bits of rotten fascia boards. Originally, ABC wasn't going to be able to do our gutters until much later in the season. They called my hubs to say they would be in our neighborhood the next day and wanted to do the gutters. My hubs explained that we had discovered some rotted fascia and we needed to fix that before the gutters were installed. ABC offered to fix the bad fascia and do the gutters same day. Yes, there was an up charge for the fascia. Totally worth it!! The techs were polite and thorough. They had colors that matched our house and trim. We did not opt for the gutter guard system, we don't have many trees. My neighbor loves her gutter guards, though.

The crew (Fori, Troy and Nate did a great job. Very polite and hard workers. They were here by 8 am…read moreand done by 12, got right to work and finished. Gutters look great and I am very satisfied . The new gutters are a great value and addition to home.

After losing our mom the day before Thanksgiving, our family was completely devastated. In the…read moremiddle of grieving, we had to begin the difficult process of preparing her home to be sold. It felt overwhelming, especially with two broken windows -- one from the windstorm a few months back -- that needed immediate attention. I called Randy Whitting hoping we could at least get the windows boarded up and receive a quote for replacements. Randy and Derek Thomas came out promptly and handled everything with professionalism and kindness. Derek completed the measurements and provided a clear, fair quote, which gave us one less thing to worry about during an already painful time. On 2/13/26, Donovan Komakhuk and Joe Evans arrived -- even ahead of schedule -- to replace both windows. From start to finish, they were absolutely wonderful. The install went smoothly, and they worked together like a well-oiled machine. They made sure we did a full walkthrough and felt comfortable with everything before they left. What could have been another stressful task during a heartbreaking season turned into one of the most pleasant and seamless experiences we've had. Their teamwork, professionalism, and genuine care truly meant more than they probably realize. We will absolutely be returning customers and highly recommend this entire team to anyone needing window replacement. Thank you all for making a hard time just a little bit easier.

1-Star Review -- Disappointing Installation and Workmanship…read more I'm extremely disappointed with the quality of the window installation on my motorhome. The photos speak for themselves. During the installation, the glass was damaged, and the motorhome's paint and fiberglass were damaged around the window. There are visible gouges and areas where the finish has been scraped away. The window trim was also left without proper caulking, leaving the job looking unfinished and raising concerns about potential water intrusion. I do want to be fair to Kyle, the manager. Once I brought the problems to his attention, he was understanding and arranged a warranty repair. I appreciate him taking the issue seriously and trying to make it right. Unfortunately, the solution means I now have to take my motorhome to another shop to have the glass and paint/fiberglass damage properly repaired. That's incredibly frustrating. I brought the coach in to have a window professionally installed--not to have it returned with additional damage that requires another company to repair. The workmanship on the original installation was simply not acceptable for an expensive motorhome. Damaging the glass, paint, and fiberglass and leaving the trim improperly finished is not professional work. Kyle deserves credit for trying to address the situation, but the fact that the coach now requires work from another shop says a lot about the quality of the original installation. If you're having a window installed in your motorhome, inspect the work very carefully before leaving the shop.