I use to come about 3 years ago before the recent renovations and it was a pleasant experience…read morealthough the wash itself did need some upgrades. I moved away for a while and recently came back to the area so this has always been a go-to car wash. Since reopening with the new renovations, I have been so dissatisfied with the service here. To begin with, every time I pull up, the attendees who assist at the kiosk to enter the wash are usually just standing around or sitting somewhere pretty random on their phones, sitting up on the rock wall or something, not doing much of nothing and I will explain momentarily why this is bothersome. But, as I was saying, they're not usually helpful unless you need to actually pay at the kiosk, so that I do appreciate. Then, when you pass thru into the wash, the attendee who is suppose to signal and guide you in, needs to be trained on proper signaling and communication with the drivers, they're usually carelessly standing off to the side, holding the signal sign poorly and just not helpful for the most part. I would like to note that the workers don't usually look like they want to even be there so I don't even bother expecting a warm welcome from this establishment. Further along, entering the ramp, a driver has to properly go through the turn onto the ramp because it's always been a super tight turn and if you have a large vehicle like a SUV or Truck you almost always have to back up to properly align your vehicle into the assembly. The same person whom is suppose to guide you in, does a poor a job usually of telling you when to stop and when to put your car in neutral. They're also in charge of selecting the correct wash setting and pre-spraying your vehicle or sometimes scrubbing your vehicle, I don't know what exactly they're suppose to do and what to expect bc every time is different depending on the attendee, some do more, some do the bare minimum. I find some vehicles seriously damaging their rims because of lack of guidance, space and proper signaling for when to change gears into neutral due to the attendee almost always being preoccupied with coworkers/personal devices or just don't care.. When entering the actual wash, sometimes I get different lighting and wash settings, I can't confirm whether I receive the correct wash service setting for my monthly membership bc every time I go in it switches up. With that said, the person up by the kiosk is just chilling not doing much of nothing, while the second standing person in charge of signaling and pre-washing your vehicle looks to be doing the most work and it's almost as if they're upset that they're doing more work than those standing around. Once you go thru the wash, there is almost ALWAYS NEVER ANY TOWELS. If there are any, they usually stink as if they sat in the washer overnight and are NEVER properly dried. You will always find full dirty towel bin full. In addition to all of this, on one side of the vacuum lane, the entire side is either never turned on or needs maintenance bc they either have little or no suction ever. So going back to the person just sitting or standing around, why is no one checking to see if what is being offered and promoted to the consumer? Bc it is NOT being provided. That is the whole purpose of me choosing this wash in the first place.. I expect friendly attentive service along with the basic offering of towels and consistent car wash service and proper suction of the vacuums. I could understand if it they were short handed and extremely busy. But, I see no excuse for such poor service. Every time I come, I have the same exact reaction but this time around, I'm just fed up and have sat in the parking lot, disappointed just as every other time, except today I had time to write a review. I will be cancelling my membership expeditiously bc I've given this place way too many chances with little to non improvement. I don't see myself returning.

Chris helped with my car wash!!! My car was prestine after. 10/10 recommend. 10/10 was worth my…read moremoney. I will be coming back

Fernando took great care of my vehicle. I appreciate the good service. Will be coming back.read more

This is my third time getting my sienna wash here. The first 2 time they told me 55 since it's the…read moresize of an SUV. Waited 2 hours and they did a good job inside and out. Both time after finished they said car is too big it will be 75. So I just gave them 80. Normally I would be mad when you tell me one pride and charge me another but they did a good job so I just considered it tip. Now the last time my dad helped me took the car there they charged him 85 before tip and it came back with many area needing attention. 3rd row didn't seem like it got vacuumed. Center console didn't get any attention. The wheels were still dirty. And another negative is they removed my 3M floor mat that was installed firmly in the rail so it should not have been taken out. But they took it out and did not put it back for me and just lay it there. I had to spent another 20 minutes at home installing it back. For 85 it was a poor job. We were expecting 70-120 mins wait but it was a little over 3 hours. This last visit made me sad about the quality they provide for the price. I might as well run it through the machine snd vacuum it myself.

My favorite carwash now.. The full service is great they re a lil under staffed but the service was…read moregreat nun the less.. Darryl did an amazing job detailing my car I'll be back to see him again lol..

Excellent! Reliable, honest, punctual, detail-oriented,…read morehard-working. Great prices and thoroughly professional. Pressure washing revealed a driveway and house whiter than I thought possible. My siding and patio furniture looks NEW. Removed green algae, blackish mold, red clay stains! I had neighbors asking me about this business as Trascal was still pressure washing my house. Impressive and 5 Stars all the way.

If I could give 10 stars I would. Attention to detail, professional and so very sweet. Would…read moredefinitely recommend!!!

Cat's car wash is clean enough and provides everything you would need to wash your car and to…read morevacuum your car out. The only thing that they are missing would be the towels or a way to dry off the water on the car. At least as far as I can tell. I did bring my own towels, so that was not an issue for me. I also brought my own wax, but they do offer spray on wax. I paid exactly 5 dollars and I started my wash at about 1:33 PM. I'm driving away now at 2:10 PM with a fully washed car and a fully waxed car. I did not use the vacuum since I didn't need it. For five dollars, I got pretty much the same wash that I would get at a $35 car wash that does it automatically for me. So, I suppose that it is definitely worth the value if you have the physical ability to wash your car quickly and efficiently. , If I had needed to put another five dollars then I feel like at $10 you could probably go to the automatic car washes and get a slightly better deal in that you don't have to put in any physical labor. It all depends on how valuable you feel that your time and energy are. If you feel that your time and energy are very valuable, then maybe go to one of those other car washes that does it automatically and you don't have to do anything except drive-through. On the other hand, if you like me and you can do physical labor, go for this one it's really simple to simple nozzles one nozzle for the foam brush to scrub I went over the car twice roughly and then a one that has a spray nozzle to spray the water and the wax from the same house. Bring a towel and dry it down at the end. I would highly recommend in electric battery powered blower to help you dry off the car, otherwise your arms gonna get sore. I did not see the manager, but there were a lot of people there washing their cars.

I couldn't find any clean and convenient self service car wash in Norcross. It is good price for 4…read moreminutes less than $2. I can wash my car under ten dollars, and there is one auto touch free bay where you can choose from $4-$8. It is worth to wash myself.

Their Machine damaged my car. I was going through the car wash as normal when I got to the end…read moretheir rollers malfunction and my car was sucked back into the wash backwards hitting another car so now I have two tiny holes in the back where my car collide it with someone else's license plate it wasn't a large impact, but I have damage. I did an incident report online. I was told to go to the facility to make an incident report and I did spoke to Teresa. Teresa told me that I was wrong and there was no way my car would've gone backwards unless I hit the reverse night. I saw the video my reverse lights are not on the lights that she saw where the lights from the facility those LED lights I had my phone in my hand and my feet took under me at the time. Her coworker told Teresa that I said that I put the car in reverse that is not what he said to me when it happened. He said the rollers malfunctioned and the car just started rolling backwards because it is a slight hump to get out so yeah the car is gonna roll backwards if it's in neutral while filing my report, Teresa showed me the video as I stated earlier once I finished the report she had already said it I'm gonna deny everything but she at first told me she will give me a copy of the video to show that I was wrong. I was not wrong and because she was argumentative and I finish filling out the report she said I can't give you a copy of it now he'll have to call you back in a few days and talk to you about it so I asked who is him and he who is going to call me back someone last name Hernandez well, we'll see if Mr. Hernandez calls me back because my car is smart enough to know if I put on the reverse they don't wanna admit damage of course, but it is their fault. she kept telling me I'm not gonna argue with you. I'm not gonna argue with you. I told her ma'am I am arguing with you. You Assumed because I am stern and black and you haven't heard the incident account from me that I am wrong and I'm am A black woman so I couldn't possibly be correct. I am upset about my car, but you automatically assumed when I walked in the door when I told you what happened that I caused the problem. Well, you automatically put someone on the defense when you point the blame at the customer I know what I did and I know what I did not do . I've been to car washes before . I want everybody to know what bad service this place provided for me and although I had to go through the car wash a second time and there was no incident I will never ever ever come back here and I will continue to rate them badly on every platform that is available and I hope that most people will stay away from this place. There are other car washes you can go to just don't patronize these people

Very confusing experience for someone visiting the first time. When you enter you select your…read morepackage from the machine and pay, then drive around and you stay in your car and go through the wash, i had trouble lining up my car. .. very embarrassing. After the wash, I wasn't sure to turn left or right then I went to the drier area and I wasn't sure which lane to go to, nobody provided direction. One lady spoke and was friendly and the guy didn't say anything. I assumed i would go to the waiting room so that's what i did. While in the waiting room, I looked up and noticed the guy was waiving a ready sign. I had no idea I had to watch out for the sign. Overall too many stops and the wash was so so for the price. I definitely won't be back.

If I could give this place a zero star I would…read more Note to self...check ratings of everywhere on Yelp before going. Pulled up not clear where to go...there are arrows...but at first glance you don't know where these arrows are leading you. Staff...seemed ok. Nothing extra customer servicey...then something was wrong with something because we had to wait awhile after purchasing the bells and whistles. As we approached the darkest tunnel of nothing for the wash... no fancy lights...the brushes didn't really have a lot of suds and again no disco lights...just looked like snuffle lifeguard was washing the car. The tires didn't come out clean...mind you they didn't even spend time to scrub them before we went in. Then the vacuum area, no one was on staff there. I have no clue what the blue liquid was in the bottle. One of the vacuums nozzle came off immediately... the place is a joke. It doesn't matter how many times they change their name. They are a no go.

Firstly, the signs say that it is called Aqua Splash, not Super Suds. Secondly, do not go here!…read moreLeft our car scratched overall just a poor quality car wash.

great place to take your car if you enjoy self service bays…read moreplace was clean and equipment worked up to par

I would never go here. The owner was a dick and wasn't very polite. Instead of being gracious and…read moreunderstanding, he was a butthole and acted like I was scum because my kids had not yet picked up the 5 pcs of trash while I was on the other side and didn't see it. When I said I'll pick it up, he was short with me like I was trash. He made a point to point out he was the owner of the establishment. My kids thought he was very confrontational and weird bc they honesty didn't see it and the way he kept cutting me off when I said we'll pick it up, we didnt see it. The boys are 6 and 8 so we left. I took 40 dollars somewhere else.

Great service and courteous atencion. They leaved my car spotless, inside and out. And the price…read morewas very reasonable.

The best $20 wash for an SUV & I had no complaints with the outcome, three visits & counting…read more Located by my client's office so when the vehicle needs a quick bath for the vehicle, August & his team delivers. Easy as 1, 2, 3: -Pull up -Select service -Pull up to the employees -Go inside to pay -Wait about 15-20 minutes -A clean ride with complimentary air freshener Inside you can watch the progress of the wash, have a seat in the waiting area, or purchase retail products, snacks & drinks. If you see something that needs to be attended to or done over, no push back from the employees & they get it done with a friendly demeanor.

I would highly recommend Melvin with Prestige Mobile Cleaning to anyone looking to get your car…read moredetailed. Great service, quality and professionalism for the price.

If you are in the Gwinnett area and you're looking for an awesome Mobile Car Wash and detail, make…read moresure to check out Prestige Mobile Cleaning I highly recommend and the pictures don't lie. Melvin definitely has a lifetime customer in me. Make sure to check him out.