I wish I could give this store zero stars, because they were the absolute worst lighting store I have ever dealt with. We bought several lights from them in April, including 3 kitchen lights, recessed lighting, and a ceiling fan with a light attached to it. Our purchase came to several hundred dollars. We thought we could walk in and walk out with our lighting, but we were wrong. They had NOTHING in stock. We were told it would be 4 weeks for our lights to come in. We weren't in a hurry, so we thought it would be okay. But over 4 weeks later, we still hadn't heard from them. So we called them and were told that most of the lights would be in soon, but 2 out of the three kitchen lights were backordered and it would take ANOTHER 4 weeks for them to come in. It would have been nice if they had called us to tell us, but they didn't. So when we went to pick up our lights, we refused the one kitchen light that they had and cancelled the other two. So we took the recessed lighting and the ceiling fan/light home. When our electrician came to install everything about a week later, we told him about the 4 week wait for our lights, and of the backorder fiasco. He said it was a scam - that most stores should only take 2 weeks to get product in if it's out of stock. Then when he opened the boxes for the ceiling fan, he discovered that the box that contained the glass cover for the lights instead contained an extra motor. The box was clearly the box for the glass cover - it had a photograph of it on it. The box had tape over it, as if it had been opened and taped back up. It looks like an employee had a returned motor or something and couldn't find the right box for it, so they put it in this box. So back to the Purple Building we went to get a new glass cover. But lo and behold, they didn't have it in stock, and again we were told we had to wait 4 weeks for it. And again, several weeks went by without hearing from them. When we called again over the next several weeks, we were now told that the lighting company a) wasn't making that model anymore, and b) that the factory was on strike and thus there was a delay in shipping anything. So several more weeks went by, and they finally called to say the glass cover came in. So AGAIn we went back. We told the employee our name and showed him the box of the item we were returning. He went in back and brought out a new box with a photo of the glass cover on it. Then he told us we owed $44! For an item we already paid for. We had to prove to him on our receipt that we had paid for it, because the order slip with this new glass cover didn't indicate that this was a replacement for the one we bought but didn't get. Then we noticed the product number on this box was different from the one on the box we were returning. It turns out that the one he brought out to us was a similar-looking but different model. So he went in back again and came out with a box with the right product number on it. It was then that we noticed this new box had a big blue stickie taped to it with our last name on it! The sales guy totally missed this and had brought out the wrong item. In short, it took us seven months to get our order completed. It seems like this place is nothing more than a fancy showroom. I don't know if they really have any product in stock - it seems like they lure you in, and then have to order everything for you. We will never patronize this place again. From now on we will only go to Delandre Lighting in Salem. They are similar in price, but their employees are on the ball and they ALWAYS have everything in stock, ready to take home that day. I would not recommend Light 'n Leisure to anyone, unless you enjoy waiting several months for what you paid for without any follow-up from them. *EDIT* 10/17/11: Hmm, what's this at the bottom of the page, provided by the company itself? "Please see our 18 FILTERED reviews written by REAL customers for a much more accurate depiction of our business." So, does that mean I'm not a "REAL" customer, even though my family and I spent several hundred dollars there? So why filter the good reviews? And was it one of their "REAL" customers that sent me an obnoxious message in the guise of a Yelp compliment, telling me to get a life because they didn't agree with my earlier review (and who left glowing reviews for all three Light and Leisure locations)? Or perhaps it was an employee... read more

I honestly cannot count the number of times I have been to Light 'n Leisure in Danvers over the past year, but after having an unexpected home renovation project wipe out half of the light fixtures in my home, I needed to find high quality lighting at a very reasonable price. This is the place. Both their quality and customer service remind me of the old mom and pop stores that are sadly disappearing. The staff truly know their stuff, and they will discuss your needs in detail in order to find the best item for you. By chance I have repeatedly been helped by Billy and Tom. Both are patient and extremely knowledgeable. There is no pressure to buy and they will answer all of your questions. They understand you could simply google a product and look for a better deal - so they may even do that for you if you express interest in a certain item. They also have excellent sales going on almost daily. I have spent hours at this store browsing the excellent selection and envisioning my new home finally being lit. It is a pleasant place to go and whether you are there to purchase or just for inspiration, I doubt you'll leave empty handed. I have actually brought family members from out of town to do their lighting shopping here as well. They left with an entire car full for under a few hundred dollars. I am extremely picky about lighting, and I am always very happy with the quality and look of the stock this store has. If you need to do some lighting or fan shopping - go here - you'll be glad you did. read more

My husband and I are doing a major house renovation and had to buy lights for the entire house. We had been to a number of lighting stores as well as the big box stores and we trying to get some ideas as well as prices. From my first visit to LNL, I found all the staff to be very knowledgeable and helpful. Most of the time we had been dealing with Andy and he was great. We kept in contact by email and he always responded to my questions and got us prices in a timely manner. Andy was also very helpful in suggesting certain fixtures and finishes and dealt very well with my constant changes in wish lists. When we finally were ready to place our order Larry was the one to help us. He was very accommodating and checked prices and made some additional suggestions for fixtures. He spent much time with us and didn't rush us with our final decisions. The staff was great and the prices were pretty much the best around. Only one of our fixtures was not in stock, all the rest were available. Thanks for all you help read more

My experience with Light'n Leisure spans the last 20 years- back to the days of their store in Reading. Since then I have found the employees at the Danvers store to be easy to deal with, knowledgeable about their product, and ready to help with a lighting suggestion whenever I have needed guidance. This is NOT a big-box store folks, and there will occasionally be times when they need to special order something. To me, that is what service is all about, and is an absolute plus. Can you imagine going into one of the faceless chain-store giants and asking for guidance or a special order? Good luck to you! For my money I am going to stick with a lighting store where I actually recognize a salesperson from one time to the next, where real service and a fair price are still important. There aren't many places in this world today where you really find that. Light'n Leisure is one of them. Call me old-school if you like, but I still love service and attention in any retail store. read more

I had never shopped at Light n Leisure but had drove by it a million times. I had been to Home Depot and Loews and couldn't find exactly what I wanted - we have a 20 year old house that was in desperate need of updated fixtures! I went to L n' L and they had a huge selection in stock. The salesman that helped me also knew everything about lights and had worked there for 15+ years. I didn't have any help at the other stores - he gave me all the pros and cons to the lighting I was considering - and they had piles and piles of catalogs to look through. I found what I wanted - I even checked prices on line and their pricing was phenomenal! I took with me what they had in stock that day and the rest I ordered and it came in less than 2 weeks. I wouldn't go anywhere else! read more

Pay no attention to these poor reviews, this place is great. My wife and I have been in the Danvers location on three separate occasions and each time has been fantastic. We purchased a dining room chandelier and hall light. Every sales rep (especially Larry) has been professional and informative, never pushy or unavailable. We have only gone in on Sundays and even though they can get overrun with customers, they always find a way to help everybody. Their prices are very competitive. There is always a sale. Their selection is unmatched. They even have a great selection of wall mirrors and living room furniture. We will always go there for any lighting needs we have. read more

After browsing through the internet for days and visiting a dozen light shops, I came upon the purple building - and what a lucky day it was for me. Seeing the actual lights is far more important and effective than viewing them on a computer. The staff was impeccably friendly and professional and worked with me on finding the lights I wanted at a price that was much better than any amazon or ebay or any of the other so-called discounted places. I can't say enough good things about this store or staff except to go there and see for yourself. You won't be disappointed. And thank you staff at the Purple Building - I love my new light fixtures......ginginzack read more

We walked into Light'n Leisure and were greeted by a very friendly sales employee, Joel, who offered us a nice selection of ceiling fans. We found him to be quite knowledgeable about the various fans and what would work specifically in our home It was a very positive experience as he knew the inventory well and took the time to offer us options we might not have considered. Our electrician recommended this business and we drove 40 minutes to get there. We were not disappointed and would highly recommend this business to any one else! We received far more information here than we had received at any of the low cost outlets we had previously visited. read more

I needed lots of lights when remodeling my home. My first choice was to go to a home center. After dragging my iron cart across the store to the lighting department, I could not find a helpful person. They were friendly, but could not answer any questions. I then went to the Light n Leisure store in Danvers and could not believe the difference! Beautiful lighting displays and a salesperson who walked around the store with me offering suggestions and completing an order for all of my needs in less than a half hour. If you need one lamp or a houseful of lights I would highly recommend this store read more

all I have to say is do not buy from them I paid them almost 800 for a lamp they have it but cannot be fixed the way I wanted it so I have no money or lamp.... I am going to report them to the BBB I am so tired of this crap...a month later they cannot do what the said the could do .. I am going to get my lawyer to send them a letter to send me my money....Lost my husband a year ago I have not do not have money to through away I want my money pack..so DO NOT BUY FRM THEM .THEY DO NTO CARE AFTER THEY GET YOUR MONEY... DO NOT BUY THIS PLACE...THEY ARE ALL IDIOTS.... read more

We are building a new home and need complete lighting needs, from exterior to the finishing interior including lamps and flush mounts. Was very well taken by Michelle at the Danvers Store. We changed our minds on more than one occasion and returned many an item when something else caught our eye better. Michelle was extremely patience and very helpful. She has command of product and inventory that is most helpful and goes the extra mile to provide customer service that is missing in todays retail experience. I would recommend Michelle to anyone. read more

We recently stopped in at Light'n Leisure for the first time to look for ceiling fans. The salesperson we worked with, Sandi, was great! She took the time to discuss our needs and offer many good suggestions. There was no pressure to make a quick decision. Over the course of the next 24 hours Sandi answered our many questions via email. She was so helpful, in fact, that we ended up placing our order. We were excited to pick up our new ceiling fans this weekend and look forward to doing more business with Light'n Leisure in the future. read more

I have always shopped for lighting at the Purple Buildings, the selection and customer service can't be beat. I live on Cape Cod and visit the store in Kingston Ma. often and they are always helpful. I bought several outdoor onion lights that were hand crafted in New England. When I lived on the north shore a couple of years ago I bought my ceiling fans and outdoor lighting at the Danvers store, what a beautiful showroom. Whoever assembled all of those lights and built all of those displays in that store was truly an artist. read more

My wife and I went shopping at a number of places since we were upgrading our electrical wiring. Larry Lutch worked with us to find the right fixtures and ceiling fans. Though there was a bit of damage in shipping, Light'n Leisure made sure we soon had everything we ordered. Unlike some other fine places where we shopped we were happy with the merchandise and the service. Though we still have holes in the walls from some of the electrical work we are very happy with our purchases from Light'n Leisure. read more

We are redoing my teenage daughters bedroom and needed new lights. I visited the Danvers store and had a great experience. The selection was great and manager Andy Goodwin was so helpful recommending the right size overhead light for the room and helping find a coordinating pendant lamp to go with it. Plus both were in stock so I walked out with the lights! (Or rather he walked out and put them in my car for me) That never happens. And the pricing was very reasonable. Highly recommend a trip there. read more

You must ask for Michelle as she is awesome. Michelle will take her time will you, will remember your name, give you her honest opinion, and did I say, she is extremely knowledgeable in the lighting industry. I have purchased numerous lighting fixtures from LnL and have been very pleased with their service and products. I have greatly appreciated the service that Michelle has given me. Michelle is truly a "HUGE" asset to LnL! Go in and ask for Michelle to help you with your lighting needs. read more

I browsed the store looking for lighting for 4 rooms. Nothing was getting me excited, so I decided to leave. That's when I was approached by Michelle who turned out to be the expert I needed. She is so knowledgeable, asked many questions then made suggestions for me to consider. I ended up buying all 4 lights there & feel very happy about it. This is my second time shopping there, & both times experienced great customer service with Michelle. Thank you! read more

I LOVE LIGHT N' LEISURE. I have been going to LNL for years. I love their selection of fixtures and their customer service is second to none. Michelle is absolutely AWESOME. She is knowledgable about the manufacturers and she is also very knowledgeable about what matches with what and how to put everything together. I can't wait until I have to buy another fixture. To me, lighting is like jewelry . . . you can never have enough bling!!!! read more

Who knew... not only do they have a beautiful selection of lights, and ceiling fans, they also have beautiful pieces of furniture! Chests, cabinets and accent tables. I was helped by De'Anna M, she showed me several, and I was able to find a beautiful accent table that was deeply discounted on sale. Definitely will be returning. Like that the staff is not following you around while your are looking. I don't like being pressured into a sale. read more