We so enjoyed working with Linda and Patti. Their patience, opinions, help, and quality of the…read morefurniture was stellar! They allowed us to take a cushion & several pillows home to see if the colors would work well in our home. We spent lots of time in the store looking over all they have to offer: sofas, chairs, tables, lamps, pillows, throws, and more. We will be back for more purchases, for sure!

This is my second time using this company and we are very pleased! Eric and Kurtis did a great job…read moreand are very hard working and courteous. Donna Wilson

2 men sent to clean my windows did excellent work. They were neat and clean and careful in the…read morehouse and moved the furniture away from the windows they needed to get to. They also did a great job cleaning the glass ceiling of my solarium.

I used The Furniture Store for carpet repair and the made my carpet look like new, like the holes…read moremy dog put in it were never there! They were prompt, courteous, quick and priced fairly. I would absolutely recommend their services to anyone.

It took a while to fix the mess this place caused on the flooring project I hired them for. The…read morepictures speak for themselves. They should have refunded the entire project. Buyer beware

My wife and I are left jealous of the other reviews about this company. Their commercials will…read moreadvertise as they are one company: this is simply false. The waterproofing and finishing sides are completely separate from one another and do not communicate. We found this out the hard way after booking them for our projects. We received the opposite treatment, temperament, and professionalism from the same people referenced on other reviews (Dan the Project Coordinator mainly). The lack of communication between ourselves and the company/workers as well as between the waterproofing and finishing sides was lacklaster and, most times, non-existent. While Basements plus will acknowledge and apologize for the "experiences" we had, the "experience" will never be something they take financial ownership for... and we have proof of that. Most of our issues lie with the process involved, the lack of accountability from the people involved, and the company's lack of accountability for the burdens my wife and I ended up with to keep things moving. Our bi-level house flooded multiple times in our downstairs. Prior to Basements Plus waterproofing, a plumber put in an emergency storm drain that fed into our sum pump. This was relayed to Basements Plus and was clearly attached to the sum pump that was being replaced. After waterproofing was "completed", the emergency storm drain was never tied back into the new sum pump and our downstairs flooded again. They had to come back out and fix their error with the sum pump. No all, but our main issues (we have so much more, please ask us): -You will get an App that is meant to provide you a daily schedule so you know what work is being supposed to be done when and who will be at the house. This schedule will NOT be updated automatically and will be useless quickly. The ONLY way we got this updated was repeatedly asking. -Due to the bi-level home, we asked for a door to be put at the bottom of the stairs. It took SIX WEEKS for the project coordinator to put one in. HIS original suggestion was for a zipper door. When asked the next week about a zipper door, Dan was confused on what that was. We ended up with a magnet door that was installed in the wrong place, had to be moved by me, and did not function as well as hoped. -When going through the process of picking out cabinets, countertops, and accessories in the showroom, we were not presented prices for the options. -We had multiple occasions where the waterproofing and finishing would overlap. Neither side knew what the other was doing and would interfere with themselves. In one instance, we were called that materials would be dropped off the next day; the truck backed into our driveway with materials 1 minute later. -We had power knocked out to multiple rooms upstairs one day. Workers took 0 accountability until forced to. -Beware! This company does NOT prime and paint before laying flooring down. This was confirmed by multiple workers. Due to this, our flooring had white trim paint soak through the tape that was on it for 2 months. Almost every 4 inches of the floor against a wall is dulled in color now. -This company also does not grout tile in the bathroom. That is on you if you want it. -We asked for a new project Coordinator and, instead, just got a middle-man between us and the Coordinator. -Company threw away brackets for blinds, ceiling fans, and barn doors and all had to be replaced. -When Project Coordinator went out of town, we had no work done at our house. Company confirmed this is not how it is supposed to be, but that's exactly how it worked for us. At the end, we told Basements Plus we were done and we would take care of the rest ourselves. We coordinated FAR too much of this ourselves and were exhausted with the lack of communication and accountability. We asked for compensation back for all of the errors and work that became ours. Their "good faith" offer was 2% of our total paid (which didn't include plumbing costs) and would have to sign an NDA. We would never accept that offer and have so much more to say!

Andrea is the estimator. She listens to our needs. AJ came with two other members to install…read morewater proofing system. We also got additional insulation and a new sum pump and a dehumidifier. The manager Kyle came later to check on their work. He pointed some points to improve and the crew came to complete it next day. Very happy with their service. Professional and know what they are doing. Thank you.

Great price and great product! We had some issues with measuring but it was quickly fixed and…read moreschedule adjusted. We had carpet and lvp installed and it looks great!

GOOD JOB! We had…read morePerfect Floors install LVT (luxury vinyl tile) in our laundryroom. They successfully went over our 30-year old linoleum that had seen better days. The installer, Drew, arrived on time, was respectful of our home and didn't damage anything. For a half day's work in a small space he had a lot of details to contend with (removal and replacement of quarter round molding, moving the dryer out and back and removing and reinstalling the bifold closet doors. We are pleased with the work and the new floor looks fabulous!

Nick installed my quartz 8 years ago. Today he fixed chips and a popped seam. It looks new, and…read morehe did not charge me. That is amazing service. This is the second house I have used Impressive Marble and Granite, and I highly recommend them.

ick and his crew did a wonderful job on our bathroom countertops! All the Impressive Marble and…read moreGranite staff were great to work with! Thank you for coming to EL!

LD&A does great work from the design to digging and placement of plants and trees…read more We got a beautiful design layout with plant ideas for our residence of which the choices have made for the beautiful landscape that we call home today. Their prices are competitive and their work crews have always been highly professional, friendly and willing to do the extras. They do a number of things of which entail landscape design, planting, weed control, trees, patio pavers and more. We've always been pleased with their service and we Highly recommend their work!

We paid a lot of money for an awful landscape job. They did not prepare the ground with adequate…read moreamounts of dirt we paid for. You can't even put a shovel in the flower beds before you hit rocks and clay. Many of the plants have died. They came back and dug up all the plants and put fresh dirt in the small holes they dug around the plants. However, trying to fix this after the fact, when the grounds weren't prepared right in the first place, did not work. All the plants should have been removed and the ground prepared correctly. The owner told me the person from her company that did our job was no longer with them. I was shocked when I heard this since our job was VERY expensive and I thought she would adequately manage it. The fact that her foreman was no longer with them did not help us after the fact. It would have helped if during our job she would have come by to check on what her foreman was doing. In addition, the initial design document she created, (and charges a lot for) had shade plants under a tree that would not be big enough to supply shade for 20 years. Her son even commented when they came back to dig everything up, "that tree won't supply shade for 20 years", as he pulled out all the dead ferns and shade plants under it. They pulled out so many dead plants and replaced them the different plants that design document was no longer valid. We should have been refunded for her bad design. The owner knew coming in that our soil was clay and we were near wetlands but promised that she could make it "beautiful". They even dug up the big pine trees they previously planted to add adequate soil under them (something that should have been done in the first place). Some of the pine trees are now dying. We spent so much money for our landscaping and it looks horrible and many of the plants look horrible or are dead this spring. They even had to dig up sod in the front and put soil under it because it was so uneven. Worse of all, we have water coming into our basement and found out it is because Karleen's crew DID NOT FOLLOW CODE WHEN THEY INSTALLED THE PATIO. Brighton Township code says that the patio should be 5" under the door. As you can see from this photo, it is flush with the door. You do not have to pull a permit on a brick paver patio because it is not considered a permanent structure but LD&A SHOULD KNOW WHAT CODE IS! When it rains heavily we get water in the basement. Basically, the whole patio will need to be torn out and brought up to code. Also, they put a rock (pictured here) to close to the house and it is funneling water directly down on the side of the house. It should be funneling the water AWAY from the house. BAD DESIGN. Wanted to warn others!!! This company charges top dollar but the results are awful and they do not monitor their jobs properly. They ALSO DO NOT FOLLOW CODE!

Over priced owner always complaining grow green rite down the street better service way less…read moreexpensive

Very helpful, not just focused on growing weed as other places I have visited. Take the time to…read moreunderstand what you are looking for, such as the right nutrients for your application. Got a phone call to follow up on a question I had when at the store. Have gotten pumps at Lowe's in the past, Indoor Eden was about half the price for the same GPH.