Urban Elevator technicians Dan Smith & Kyle Freel did an exemplary job rebuilding our two elevators…read moreon a 7 floor condo bldg. Their commitment to quality set a new standard for quality! The results demonstrate incredible dedication & focus. There are a few elderly folks with walkers and I observed them helping them around their work areas which were always set up to create a safe work environment for them and the residents. You hardly knew they were there since you didn't hear or see them much. They are a top notch business and thank you for your exemplary technicians - Dan and Kyle!!!

Urban elevator failed to maintain devices at a Hotel. An audit was performed of the devices and…read moreUrban failed not only to make the needed repairs, they failed to respond to emails.

Outstanding workmanship! The entire process to demo and remodel my bathroom was quick. Very…read morereasonable to work with and dependable.

Bryan and his company were recommended to us by our realtor when we had several general handyman…read moreneeds arise during the selling of our property. He responded quickly, scheduled and completed the work in a timely manner, and was able to tackle everything we needed with ease! His rates were also more affordable than most general handyman rates we have experienced while owning our home. Will certainly know where to call for any future projects!

The Elevator Industries of Illinois team has been a tremendous help to us, providing excellent…read moreelevator services with great attention to detail. They have demonstrated excellent communication skills and even helped us in two elevator emergencies. We are extremely grateful to Chad and the entire team for their help. Thank you very much!

The best service and good prices AWESOME!!!! Very…read moreKnowledgable crew and very respectful

One of the coolest things I've ever seen starts the way most fairy tales do:…read more "Once upon a time many holidays ago, Santa trudged his way through Chicago snow. He made his way to Trump Tower, but without a chimney deliveries took hours." The good elves at Trump Chicago wanted to give Santa a helping hand so they created a "slight mess" in order to "build The Gingerbread Express!" Daniella Rinaldi is the Pastry Sous Chef at Sixteen who thought of the idea for The Gingerbread Express and she has only been there for two months! What started out as a joke between Daniella and her peers turned into an awesome realty--"the first and only gingerbread elevator in the world." "I wanted people to go in and feel like they were in another world. How often do you get to feel like that?" Rinaldi shared when I asked her about the Gingerbread Express. Not enough, was my response. People visiting the Michelin-rated restaurant on the sixteenth floor will have the most enjoyable journey to the North Pole! You can smell the sweetness as soon as you enter the lobby. The Gingerbread Express is edible and made from: 308 lbs of gingerbread dough 942 gingerbread bricks 222 lbs of frosting 178 lbs of sugar 103 lbs of chocolate I now know what drew Hansel and Gretel to the witch's cottage. I just kept riding the Gingerbread Express because I couldn't get off. Luckily, Trump International Hotel & Tower and Sixteen do not have any witches to worry about. Only great service and fantastic food will greet you upon your arrival. On your ride up--or down--you will have a fantastic view of the Kitzbuhel Alps in Austria while singing along to the festive music. You might want to admire the custom train speeding by over your head! Or, you can warm your hands by the faux fire in the fireplace. The best and most important thing about the Gingerbread Express is that it is dedicated to the patients and families at St. Jude Children's Research Hospital and you can leave your donation at the front desk because the Holidays are really about loving, sharing and giving! Whatever you decide you must stop by and just experience the holiday magic the amazing Food & Beverage team created. You will not regret it! And I went back to my hotel happily ever after--and full.

AVOID THIS COMPANY!!!! THESE PEOPLE ARE CROOKS!!!…read more I have a 2-stop elevator in my house and the door would not unlock on the 2nd floor. I called Mid-American and told them what was going on. The woman on the phone said a tech would come out and diagnose the problem quickly (usually within 15 minutes) and let us know if the problem could be fixed. The tech poked around the elevator and never let us know if the problem was fixable on the spot. Only after 2 hours did he say he could not fix the problem and would need to order a new part and come back later to install the part. Also, during the 2 hours, I asked the tech if he had an extra key to open the locked door in an emergency and he looked in his truck for 15 minutes to no avail. (15 minutes may not sound like a long time, but when the company was charging me $224/hour for labor that 15 minutes cost me $56!!!!!) Now comes the expensive part and an example of how this company does business. I received a quote for a tech to come out and install the needed part and was told it would cost me AN ADDITIONAL $775!!!!!!!!!!!!!!!!!!!!!!!!!!!! I called another elevator company for a quote and informed them of the problem and they gave me a quote of $370!!! That's right, Mid American wanted to charge me AN EXTRA $405 for no reason!!!!! The other company came out and installed the $32 part and the elevator is working again and the final bill came out to $357, which was cheaper than what they quoted. The part only cost $32, which means Mid American wanted to charge me $743 FOR LABOR apparently!!! This is a horrible company. NEVER use them!!!! They just want to steal your money!!!!

My condo building has used Mid-American for as long as I can remember. We have a very old elevator…read moreand they always seem to keep it up and running. On the rare occasion that the elevator breaks down they are always out here right away to fix it.

Stay Away!!!!!!!!!!!!!!!!!!!!!!!!…read more Otis Elevator is the top 5 worst vendors I ever worked with. I'm a property manager and have worked with hundreds of vendors and their service is absolutely terrible. Mechanics don't show up the same day even when you authorize overtime. The work isn't completed properly so there are call backs. Paperwork isn't properly kept. Billing is a mess. Even their survey links to let them know what you think about their service doesn't work.

I would not recommend Otis elevator service to anyone. Otis technicians came out for a routine fire…read morealarm inspection, and they broke the elevator. Six weeks later our elevator is still broken. Since our contract is nearing an end, they have completely given up on trying to repair it. I've reached out multiple times to talk to someone other than our sales rep. They keep saying someone will reach out to me, but I have not heard from anyone. Otis is not equipped to work on Schindler elevators, even if they tell you they have a technician with Schindler experience. They will tell you what you want to hear just to shut you up.

My computer was making the saddest noises and wouldn't turn on. Normally I have a friend who is my…read moreFixer Of All Things but he's in no condition to help right now. I called Computerland and brought the problem child in. Alex diagnosed the problem right on the spot and in less than 10 minutes I was on my way. He was knowledgeable, friendly and his prices are very fair. The next time my PC acts up again, I already know who to call. Save yourself time and headaches and call Alex first.

waited over a week for them to look at a computer with water damage. never heard back so went in to…read moreget it. can't confirm what they tried to do to fix the computer and when I called, the guy pulled up my report number and repeated exactly what I told them when I dropped it off. it was my fault for dropping it off without a timeline. just took the $90 fee and can't confirm what tests the did to try to fix the problem. computer would most likely still be sitting in their pile if I didn't drop in to get it. first time leaving a yelp review. this place is awful and would not recommend them to anyone.