Doing business with this business, especially after my exam for veterans referal I returned to have…read moremy eye glasses prescriptions updated. Paid in advance as required. It took a month before hearing back, then I was informed my prescription was out dated. She left a message on my phone, don't call us will call you. This went on for another two weeks, once I called they said my glasses were in. I returned home, the lenses were scrach, on top that I had a veterans exam. I am informed that I need to have another exam in that it was not approved by the veterans affairs. Veterans don't brother going to this business for exams.

I have been going back here for years. I have never had any…read moreproblems. The staff here are fantastic. Always busy and always greet you when you walk in. I love that Dr Wilson knows me by name and we chat every visit. She remembers me and what's going on with me. If your getting glasses they will work with you till they get it right. I am a regular contact person and I appreciate that if I like what I have they don't try and pressure me into something new.

Russ' Uptown Optical is a long-time, locally owned and operated source of stylish eye wear from…read moresome of the most visionary (no pun intended) eyewear designers. If you are looking for glasses with that little extra something, Russ' a visit to Russ' is a must. To get the most from new glasses you need to have access to an excellent team and the staff at Russ' is just that. From guiding you through the process of selecting the best frames and lens options for you to getting the final fit perfect, they have you covered all the way. Things to know: * Russ' is located in the west end of the Uptown Center (University and 42nd St., Des Moines). * They host eyeglass designer trunk shows (Lafont being the most recent as of this review) so checking their calendar can get you a close look at some great eyewear lines.

Friendly service and good selection of quality frames. Sales associate presented as low pressure…read moreyet knowledgeable regarding products and was able to seamlessly shift character to match potential customers as they entered store.

I have had multiple issues with the optical and billing department…read more 1. Received a bill for an item that was already paid in full. Along with my bill, I received someone else's bill as well; which included personal information. 2. Requested to speak to Optical/Billing Manager several times and they were always "at lunch" or "has the day off" or "at a different location"; and they will need to get back to me. These are only two of the multiple instances that have occurred within the last year. VERY DISAPPOINTED in customer service management, I do not recommend the optical department.

Have never been to the eye doctor. Ever. Had a situation pop up over the weekend with some strange…read morethings happening with my vision. After a few days of dealing with it, and concerned it might be something really serious I called Elite Eye Care to try and get an appointment. They didn't really have any open appointments for new customers for a few weeks, but they made room to get me in the next day to check me out. The visit itself was quite good. Very efficient. Pleasant staff. Getting my eyes examined was surprisingly easy. Picking out glasses was a good experience. The staff is super helpful and make things easy. I'm super impressed with this vision center and would encourage anyone to go there. I'm glad I went there and glad my family members go there too. I'm just disappointed it took me this long to actually get my eyes checked.

The staff here is friendly, patient and courteous. Top notch eye exams and very informative…read more Thorough and timely. We have never had to wait for our appointments and have no problem getting in to a time that works with our schedule. The kids love coming to the eye dr. Great selection of frames. Great lessons on putting contacts in and out.

I went recently with my husband to get his safety glasses. While I was waiting I noticed some…read moreframes that were very neat. I wasn't due for new glasses yet, but really wanted these frames. The staff looked up my cost, found out I could get them at discounted pricing. I didn't have my prescription with me, so they offered to call the last place I had bought my glasses. - Long story short, I had my glasses with transitional lenses cheaper that getting 2 pairs for the price of one!!!! AND I LOVE THEM!!! I was completely done in the same time it took for my husband to get his prescription safety glasses ordered. AWESOME EXPERIENCE!! I have sent both my kids since then, and they have had the same experience!

From the owner: Eyemart Optical Outlet in Ankeny offers a variety of designer eyeglasses at closeout prices. We're…read morea locally owned and family-operated shop, and our experienced eye doctor provides comprehensive eye exams to make sure you're seeing your best. We also offer a variety of contact lens options, and our friendly opticians are standing by to help you browse our selection of affordable, stylish frames.

This place is horrible. The staff is untrained and unprofessional. I would not recommend them at…read moreall

I love this location. The majority of the times that I've been there they are doing their best to…read moremake everyone happy with limited staff available. I have no problem waiting for quality service so my rating stands at 5 stars. Please do not hassle the people at this location that are doing their very best with what resources they have. That will not cause you to get your order filled any faster. You might as well enjoy your downtime and don't go there in a time crunch. Thank you Vision 4 Less Ankeny for the continued excellent service

Henry's prices are reasonable and he is an expert at getting glasses to fit comfortably! He is…read morevery helpful at realigning glasses that have been bumped or twisted after the sale as well.

Henry is great to help with eyeglasses and insurance. He will always go that extra step to help…read more Highly recommend him.

Wow I'm loving the smart glasses. And they demonstration ones you can try on. The staff here so…read moreso kind. I can't wait to get my new glasses.

My visit occurred about a week and a half ago. My son broke his glasses for the second time in 2…read moreweeks playing basketball. The glasses at our eye doctor are pricy so decided to try Target Optical for a cheaper replacement (already exhausted our warranty for his glasses). We were helped by Crystal. She was amazing. We got there 20 minutes before closing and never hurried us. She took her time and made sure my son got a pair he wanted. She was thorough and made sure we were satisfied. Highly recommend!

This is the optical office I have been searching for‼ Great…read moreservice. Knowledgeable doc and staff. Clean surroundings. Easy to schedule appointments. Welcoming. Advanced technology. Great eyeglass selection. I highly recommend ‼

I have been going here for 3 years and referred my husband. They've been great until I had a…read moreconcern and complaint. I will give a zero regarding customer service. They refuse to admit when they made an error and assumed I knew my prescription had expired. I had NO IDEA you had to renew a contact lens prescription every year. I wear contacts EVERY DAY so obviously I would've opted for the service. Staff was condescending and rude. Very similar experience to Tommy T.'s review regarding customer service. Very SAD & disappointing.

bought two pairs of glasses got 1 pair same day. As for the second pair, I was told by the end of…read morethe week that I would receive a text when they are ready. That week went by. so did the following week. so, I decided to call. Just to find out... they had them. lady told me Id get them the following day. NOPE. waited another week. Called again, and was told they didn't have them. The gentleman I spoke to also said they wouldn't have them till the beginning of the next month. and to top it all off. the next day he calls and says they're ready. unbelievable.

Ordered new lenses. Was told they would be delivered to them in 10-14 days. I called at 14 days…read morestill not there. Employee told me the order was delayed because corporate was behind due to weather. I checked the weather in Texas, surprise no bad weather. I asked to speak to manager at around 4pm. He had already left for the day. What kind of business stays open with no manager on duty. It's now almost 21 days and I'm told they're here but I have to wait till end of day maybe. This is quite possibly the WORST EXPERIENCE I've ever had lies, delays. I would highly recommend NOT USING VISION 4 LESSI​