I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

We had a very poor experience with Keyrenter Property Management Austin, particularly as tenants…read more From day one, there were multiple issues, including receiving the property in an unclean condition at move-in, poor communication and follow-through throughout the lease, and aggressive, money-driven tactics during move-out. The team appeared inexperienced and consistently unprofessional. Overall, this was the worst rental experience I've had as a tenant.

We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Ziprent is exceptional. They rented out my property in no time at all. The entire team is friendly…read moreand professional, and with office hours from 6:00 am to 10:00 pm, they're always available. Their advices are also very useful in respect of our property management. Their website is also very user-friendly. We're honored to have Ziprent as our property management.

Everything from the first viewing, to signing of my lease was professional and attentive. I never…read morehad to wait long for a response to my questions. I believe I spoke with 5 different people during the process, and everyone knew about the property and how to answer my question. This was my first time using Ziprent, but let me tell you, it won't be the last. Everything from the listing to the walk-through was checked and double checked. When I didn't list something on the walk-through, they immediately responded to check on this and to make sure I had what was expected and everything for safety. I have used several companies to find listing and to help with renting, and Ziprent far surpassed the others. Great job! And thanks for helping me find my new home! Highly recommend Ziprent!

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

I had a horrible experience with this company. I booked a 4-night stay through Vrbo in Marble Falls…read morefor my family of 4 for the April 8th eclipse almost a year ahead of time in May '23 to beat the rush. I paid over $3000 at the time, signed all the paperwork, rental agreements, etc. A couple of months before the travel, I called them to confirm and was shocked to hear they had no record of my upcoming stay, despite my reservations continuing to show on Vrbo. Apparently, they no longer managed the property. But when they gave up the property and the booking, they didn't transfer, inform me or refund any money! After many emails and calls, they finally refunded my money with no apologies or anything extra to make up for the mistake. Now I was in a bad spot finding a place to stay for my family since all places were booked and prices greatly elevated due to the upcoming eclipse travel demand. I finally found alternatives that ended up costing a lot more, not to mention the inconvenience of searching and moving between places. Finally, after our travel I got emails from these guys thanking me for our stay and asking for 5-star reviews (obviously we couldn't say there). It was pouring salt on the wound after the extra expense and inconvenience they caused! Either they are completely incompetent and unprofessional, or they are involved in scams to make extra money, and whatever the case they should be avoided at all costs!

We recently rented a property managed by Horseshoe Bay Living. I was impressed by their…read moreresponsiveness to my questions and their attention to detail with the arrival and departure instructions. Their quality customer service is outstanding. The property was beautiful too!

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've worked in real estate for over 20 years and this includes property management. There are many…read morecompanies, both large and small, to choose from in selecting a property management company but I have found none better than Nu Edge Realty & Property Management. More than fair prices and practices, fantastic service, Marlena is a credit to the profession! She has helped me, as an out-of-state owner in so many ways. It's like having a friend in Austin look out for my best interests. Thank you Marlena, you are the BEST!