So I had the day off and after visiting my family doctor (which I haven't done in years) I was…read moregiven papers to get my blood work done, oh how old I feel now, and since the first place was too busy I walked down to this location and came in at the right time! There was only a few people there so I was swiftly given a vial for my #1 and once that was done I was seated right away and I finished very quickly. My overall experience (as a patient) was great as well as impressive how the lab worked. I've been here in the past with my dad for his blood work, it's always swift and effective. With large waiting room and TVs to show wait time also who's next it's run pretty well. The place is very clean and the setup of the lab is well thought up. I hope this place is around when I'm older when this sort of thing gets to be more frequent just so I don't have to worry too much about it.

I was looking for closer location for blood diagnosis, so I tried this location. It seem staff was…read moreshort on that day and no one care . They have taken the health card and prescription and for half an hour no luck. It seems mismanaged and unorganised and dealing with patients was too robotic. I don't prefer to go back there again. Be ready to pay extra parking charges also to use the facility.

in my 20yrs going to the east mall life lab I am never seen the service drops drastically. Just…read moreimagine you have to wait 2hrs for service . They need to increase their staff, That is bullshit.Also they should be opening on saturday at 7.30am not 9am like the other lifelab. I hope the next time I go in they would improve

The reception staff were warm, friendly and efficient. My wait time was displayed clearly to me and…read morethe wait wasn't too long! The woman who drew my blood was also kind and professional. I would recommend this service to anyone and thank you.

life labs southdown missusagua unless you have an appointment do not go there!…read morewhy? because as a 'walk in' expect your way time to be between 0ne to one and a half hours ..if you are lucky that no booked appointment turn up late ! I was there 3 times and each time I was told "it will be at least an hour to one an half before you at seen and we give preference to those who have booked appointments" which fair enough but why doesn't the location have this on the website or on a recorded message? To be honest they seem short staff all the time as the receptionist also does bloodwork and often you are left at the counter until they come back 15 minutes at least ! so be aware find another location if you are a 'walk in' and save time going to Southdown for nothing !

The maternity ward staff are extremely rude. I'm truly disappointed. They should show more empathy…read moreand compassion to new parents, already overwhelmed with a new baby. They are also lazy and treat no requests with priority. If you don't love your job, find another career. I'd never come back here. I didn't even leave, because I was concerned about my family being neglected and disrespected. You need to do surveys from the family's, do staff performance evaluations and hold them accountable. My daughter had a baby a Cortelluci hospital in Vaughan 3 months ago and it was absolutely amazing experience in all units.

MENTAL HEALTH RED ALERT! STAY AWAY! RUN! AVOID this hospital at all cost…read more On Aug 5, 2025, Toronto Police 22nd Division took my severely delusional schizophrenic son from prison to this hospital emergency on his release from the prison. He was arrested and imprisoned because he had assaulted his older brother and me, his mother, while medicating himself with crystal meth. Almost three months time passed since that attack while he remained imprisoned without any treatment. The mental health nurses and the on-call emergency psychiatrist were all very disrespectful, rude, and angry with me. The psychiatrist literally told me and i quote "As the on-call emergency psychiatrist, my job is to admit and discharge patients." On my insistence, he kept my son overnight in the emergency mental health unit but released him the next morning before 10 AM without any assessment or treatment. My son and I walked out of the hospital together. My son is as much delusional as he was if not more delusional at the time he was arrested and imprisoned. I am helplessly watching my son being killed by the government that is eagerly punishing mentally ill people while denying them the treatment and care they deserve.

I'm not sure if I want to write a review of this place as it seems to be a hidden gem. It's right…read moreby Islington Station in the office building behind it. You can make an appointment directly on their site, but they also take walk ins. I used to go to Sunnybrook for blood tests, but coordinating this with a baby was hard. They open right at 7:30 on weekdays (closed on weekends). The staff are extremely efficient. This morning I went at 7:20 and was out the door by 7:40. This is my go to lab now. Good for: medical tests

This clinic is always busy and depending on when you arrive, you might have to wait for 60 to 90…read moreminutes. Using the online app to check in is a must. That way you can stay in your car or maybe run a few errands, and when it's your turn, you will get a text to come to the clinic. The long wait is the only knock against this location, the premises are as clean as other sites, and I found the Technicians friendly and helpful, as well as quite knowledgeable.

How on earth are we supposed to book an appointment when nobody picks yoir call!!!!! I called all…read morethe locations in Mississauga and they just play this stipid 3 min long recording and then the call just disconnects!!!! Hate the services

Had to take my sister in law who had a fall and had broken her wrist. Went on a Saturday at 9:00 pm…read more& registered, explained that she has a good travel insurance coverage. Was waiting till 11:00 pm, patients who came after is went in & got out. Finally spoke to the mgr. Michael Johnston, who was curt and no empathy and said pay $200 right now and a Dr will see you if available but he cannot do much you go to the hospital after waiting there with the pat in severe pain. Can you imagine this treatment in Canada where they want to pay after waiting for 2 hrs only after asking why not being seen. Total chaos & mismanagement

Don't bother going there if you think you have a broken bone, they'll do an x-ray but they won't…read moreread the x-ray immediately or give you treatment immediately. You'll have to wait a day or two for the x-ray results. If you think you have a broken bone go to the ER - you'll end up having to go there the next day anyway, and get another x-ray.

Really professional. Caring and very helpful. Occasional bruising but in all very goodread more

This lab is extremely busy, specially first thing in the morning. The best way to get in and out…read morequickly is to make your appointment online ahead of time. Doing that makes all the difference. The staff are usually quite friendly and even comical as they try to coax blood from stubborn veins which makes what could be a frustrating situation a little more bearable.

TL;DR: Avoid this clinic. Their business practice feels dishonest and unreliable…read more I was referred by my family doctor to see a urologist, and this clinic (Rapid Access) accepted my referral. Since I am an international student covered only by UHIP, they told me that payment must be in cash or cheque, so I paid $250 in cash for the visit. The receptionist brought me to the doctor, who gave me a handwritten receipt that looked very unprofessional. It had no printed name, CPSO number, or procedure code. I later noticed that the receipt said $200, even though I paid $250, which is not eligible for a UHIP reimbursement. I contacted them through text message to ask for a corrected invoice. At first, they replied and asked me to send a photo of the receipt. After I sent it, they stopped responding completely. I also tried to reach them by phone and email but never received any reply. It made me feel that they took advantage of the situation because the payment was in cash, leaving no way to dispute it. The entire experience felt dishonest and untrustworthy. As for the consultation, I do not question the doctor's qualification, but he only spent about five minutes with me. There was no physical examination, only a brief verbal suggestion. I also asked to leave a message requesting the doctor to fax his diagnosis to my family doctor, but once again, they never replied or followed up. I felt much frustrated, ignored, and cheated. I will continue to dispute against them.

very bad clinic, never ever come here bad services , cheap…read moredoctor, you get sick more