After changes made to the club I have changed my review from a 2 star to a 4 star overall. Firstly, the club has changed their group exercise policy and it is now more reasonable. Essentially, in the past the club would take all of the squat racks from 6-7 am on Wednesdays and Fridays. Preventing anyone in the gym outside of the group workout from using them. However, they have now changed this policy so that 2 of the squat racks are always open, as well as ordering an additional squat rack to be placed outside of this area. This is a massive improvement for me, as I could only workout my legs at 6 am and now I feel that I can finally use the club according to my own schedule. Why not a 5/5?: The club has a few minor areas holding it back. Firstly, some of the machines in the gym do not feel biomechanically sound/I just cannot make them work for myself. The best example of this is the assisted pullup machine. I have always used a wide range of assisted pullup machines, as they are amazing for back development. However, the 2 assisted pullup machine at this location are very strange/I cannot find another "nicer" word for them. They have a rock climbing grip, and two other grips that are very "unique" compared to a traditional assisted pull up machine. I cannot make any of these grips (that are forced in place) to not hurt my shoulder. Besides these two machines, some of the row machines, overhead press machines, and a few of the other upper body machines are "unique" in a similar way. They just do not feel "right" despite myself being very experienced and versed in executing the lifts they are meant to express. Secondly, I would really appreciate having more diversity in the attachments. More specifically, the singlehanded cable-grips. Currently, the club only has one type of single-handed-cable-grip-handles that have a wide palm grip. This causes irritation in my shoulders/I have always had to use skinnier handles to avoid this but cannot due to the club not having them. Additionally, there is a landmine attachment for every squat rack, but no landmine attachments for the barbell itself. This makes it impossible to perform a landmine row/it is a little silly that the gym has a t-landmine row attachment in all of the squat racks but no landmine row attachments for the barbell. Also, although I am not going to be extremely picky here because it is out of the clubs control to a certain extent: The club is a bit smaller/the basketball court is slightly shortened/the pool is not heated/the floor is uneven in some areas/the mens locker room only has 2 stalls/the smoothies have caffeine but the staff doesnt know how much caffeine each smooth contains/the parking is not free after 3 hours. Overall, the club attempted to achieve so much but is limited in space- and that is felt when you use the gym. The good: The club is stunning, and all of the actual gear (dumbbells, barbells, kettlebells) look and feel to be a high quality. I cannot emphasize enough that the club is extremely stunning. I do however, understand how some people feel that the club looks like "a nice hotel." Although, I actually like this aesthetic and would not change anything in regards to how the club looks. Also, the locker rooms are great. They are always kept spotless and the sauna, steam room, free mouthwash, shaving cream, deodorant, and water pressure in the showers is 10/10. Closing thoughts: If you want the best that the area has to offer while also feeling like you are getting that "club" experience you are in the right place. If you are a bodybuilder like me, the club has a few small shortcomings in regards to upper body attachments/machines. Also, if you want to play basketball, swim, go in the sauna more often and get amazing training from their group exercises this gym should be on the top of your list. The wide range of yogas, lifting classes, and stretching sessions are great. Currently, a 4/5 is suitable for what the gym is currently capable of, and I enjoy my time in the gym. read more

Hey, so I gotta spill the tea on my gym visit. The front desk receptionist, Umi, was like totally not vibing with helping me out. I mean, I'm dropping serious cash on this membership, and they didn't even care to assist me. It was a major letdown, like seriously, my time and gas shouldn't go to waste like that. Pretty sad and unnecessary, you know? Overall, they lost me. Thanks for nothing Umi! Management team, I would suggest training her, UMI, since I got the vibe she thought she was better than a potential customer? lol oh well. Bye lifetime read more

Being a gym junkie this gym has it all. I stay here at least 30 min to an hour longer than I normally would. My favorite part is the cold plunge. This gym is super clean, great staff, gotta give a shout out to Chris, one of the supervisors there. Literally every time I'm here this guy is hustling and is super professional. Great classes, epic outdoor pool. Just overall a fantastic gym read more

Lifetime is the best all around club for fitness that isn't a stinky gym! Their weight room is massive, love the hydromassage beds, poolside service, to the steam room. I could live here all day. Staff is so friendly read more

Excellent group classes! I particularly love the GTX class. Lap pool has an amazing view of Mt Diablo. This gym is very clean and neat. The staff are super nice and professional. read more

Beautiful facility with great equipment which is mostly crowded and occupied by all the personal training and classes going on. They have a great workout area with an astounding 10 squat racks which all becomes unusable because that's where they choose to conduct crossfit type classes on a regular basis. 70% of this facility becomes one big studio and if you're not part one of one the ongoing classes then you are on the out and have to step over and around bodies and wait for a machine or bench. Disappointing. read more

I am a founding member. When I first went to the gym to get a massage done they charged me twice and it took them a week to reply back to me and give me any status about whether or not they will do anything. Then after six days of my massage, I canceled my membership by going there in person and told them to cancel it because of the double charge. Then they charge me for the month of October for $300. Even after I told them to cancel the membership, I went to the gym in person to tell them about it, and they said there was nothing they can do unless I could sign something, even though I would not get the money back from them so I went to tell my bank to dispute, all the charges from them that was unnecessary except the first initial massage. There was one particular staff member(Kayler) that I met today that I went to tell him about my problem. He was very rude and acted like it was not his problem and he gave me no good solution to solve it. I will never be returning to this gym, because of their poor staff attitude and behavior as well as no good customer service. read more

Technics on my back and shoulders were awesome and new, as athletes you can take an advantage and try it, for everyone is useful

I was disappointed at this gym. It's much smaller than the Phoenix location. The staff seems uninterested. I twice asked questions of the front desk staff, and instead of verbalizing a response she just pointed. read more

I have used their pool 4 times. The last 2 times the temp was around 75! The only saving grace is their spa. It took me 20 minutes in the jacuzzi to finally warm up from my morning swim this morning! I am very disappointed with the pool! read more

Hey Guys, Just wanted to say that the Manager John, has no respect. He is so rude and treats his employees and customers with no respect. I was standing with my baby in my arms and he shoved right past us without saying excuse me. I honestly wouldn't recommend going there unless he got fired. read more

Thank you Susie for the wonderful tour and answer all my questions. You are extremely knowledgeable and professional. Lifetime is lucky to have an employee just like you. I will be back! Rhiannon read more

Beautiful facility, high quality work-out equipment, professional staff, relaxing lounge areas, parking is convenient. Expensive but well worth it since it motivates me to go to the gym. read more

To whom it concerns... I am looking to switch from EQUINOX, a luxury gym that has always been welcoming, to this new gym. But when I walked into a nasty employee who was disinterested in doing the slightest bit of work, I knew this place was going to the bottom of my list of places I would switch to. To Umi, the young girl behind the front desk was nothing but nasty when we walked in for a tour. Not even a hello? I expect the service to be on par with the monthly membership fee. But apparently not. The two men standing behind the girl did absolutely nothing as well, which I thought was odd that there were 3 people behind the desk and yet not one person working. I have toured this gym before with no issue, but Umi from apparently thinks she's too good to help people? That is very odd, considering this is supposed to be a "country club" feel type of gym. My country club would treat me like this. To management, I hope you did not train her, and she acts like this on her own accord. Again, the person who DID NOT help was Umi, from aquatics and concierge. Reading these reviews and seeing the other complaints about the front desk acting like they're too good to help the PAYING patrons is interesting. Lifetime, either hire better or train better because Umi will not be able to retain membership with her lack of spirit. This shows me equinox yet remains the elite gym in the area. I wish they'd take over this place and actually run this place like a luxury gym. read more

I have been a member at Lifetime for almost a year and have been extremely pleased, especially since working with Amir as my personal trainer for the past 3 months. He is the most knowledgeable, professional, respectful, and committed coach I have ever met. I've been training for many years and have worked with a number of coaches during that time, but he is in a class by himself. He has a special gift and knows exactly what you need to accomplish your goals, utilizing different approaches to maximize results and avoid injury. He is such a motivator to get you to your best. That includes a nutrition plan right down to the timing of when and what you eat to complement your training. He is supportive and encouraging to hold you accountable. Through his training, my body has transformed in ways I didn't know were possible. And I'm healthier and happier which is a huge bonus. I highly recommend Amir for anyone who is serious about training. read more

I would like to give a 5 star review to Amir at Life Time Fitness. Amir is extremely knowledgeable and passionate about physical fitness and his clients. He really challenges you and brings out the best in you. After working with him I look and feel more confident. I would highly recommend Amir. He is a master personal trainer. read more

Walnut Creek Location - The sales and front desk staff is unprofessional and doesn't seem to have any interest in welcoming new members. I was floored at the poor attitudes of the new member customer service team, or whatever it is they are labeling themselves. Spoke with three different people and all were rude. I've reached out to corp to share my and other's experiences so far. Not worth the monthly fee. A group of unpolished amateurs at best. read more

I joined Life Time Walnut Creek just after they opened in Fall 2023. Our family had been members at the Claremont until moving through the tunnel in 2018, and I was so excited when Life Time opened because it was kind of a similar vibe. I was even more excited to begin private Pilates lessons with Emy once I joined. I was coming off a pretty bad back injury, and had been unable to practice in group Pilates for some time, but figured I'd give privates a shot. Emy has been able to adapt our sessions to my exact comfort level - challenging me even when my back is really bothering me so that I have been able to come even during flare-ups, while maintaining strength and cardio. Being with her these past few months I have noticed a marked difference in muscle tone and strength, as well as in how my clothes fit and how I feel. She's really made my experience at Life Time outstanding. I'm so grateful for her careful attention and her positivity, and I look forward to coming to work with her at the gym every time I visit. Thank you, Emy for challenging me, for letting me comfortably, and for your company. You make working out at Life Time a Joy! read more