Arrogant front desk. Came in as a drop in-- non member. I was told on the phone it was $20. The "tool" at the front desk said it was $25. Rather than pay the extra $5 I Wallked out with a bad experience from this lame staff. out. They lose $20. They could have said ok based on the mistaken person on the phone. Nothing more than powerless people acting like they run things. Not welcoming environment. Merely hourly, out of shape clerks working for a big corporate machine Hope corporate is reading read more

I just moved here about a month ago and was interested in joining a gym. While driving west on 620 towards Parmer from Lakeline mall in the northwest of Austin I came across this huge establishment and it looked like an entertainment center. The place is called Lifetime Fitness and with first glance I knew I had to join up. The facility is state of the art, it has all of the amenities most of which is available with the basic membership. I believe the only thing you have to pay for is the use of the rock climbing wall which requires special support and yoga classes. I mainly use the gym, indoor lap pool, outdoor pool, jacuzzi, and dry/wet saunas. The monthly membership is reasonable at about 50/month with the basic plan. There is no contracts, and you go month by month with an initial membership activation fee which you can get discounts on during their monthly weekend open house period. I've been to a number of other gyms, and this one is the best by far, offering the most and luxurious accommodations of any private gym. They also have partnerships with local/national fitness and entertainment businesses that you can get discounts with when you want to expand your active life elsewhere. read more

It's been 10 years since this gym has opened it's not energized anymore. The equipment is old the tvs are old and are always shutting off the music is always turning off daily . Sometimes all day long. People have been complaining about it for almost 2 years now and nobody seems to care to fix it .This gym is not worth 85 dollars a month. They continue to raise the price is as if it were something special. The bathrooms are absolutely filthy all the time. Try to call corporate and complain about all the issues in this gym and they just put you in the stack and forget about you. I've been here at least 9 years and am ready to go. Most of the cycles and treadmills are either miss calibrated, squeak, pop, rattle or don't work at all. It might be better money spent either going to L A fitness or golds gym. read more

There's a lot to like about this gym and also quite a few annoyances. First off, the good things about the gym is its huge and always easy to find the machines you want to work on, even at the after-work hours. 99% of the staff is also very friendly and have gone above and beyond to keep me a happy camper (shout out to Reagan in membership!) They have almost anything you could want to work out with EXCEPT a punching bag which is very sad for me b/c I love a good punching bag. I know others say its expensive but, being from CA, I find it to be a pretty good deal - I recently had all my family out for the holidays and they were shocked when I told them how "cheap" it was. Plus you get way more from this gym then any other traditional gym in town so I feel like the price makes sense. Also, if you have kids, you can use their daycare for an extra $10 a month (something like that) and, as a woman due to have a baby any day now, that's a godsend otherwise I would basically give up on working out for the next year. Onto the cons - first, do not be suckered in by any of their deals to buy LT bucks (these points that you can basically spend in different areas of the gym like various fitness programs or at the spa) They expire quicker than you will be able to spend them and there is no one there to help you get them back. I have used the spa for massages and pedicure/manicures. Don't bother with the massages - they cost an arm and a leg and are the furthest from deep tissue pressure you can get. Also, for the premium price you're paying, it's weird to see how many machines are not functioning properly, how dirty the indoor lap pool gets, or how often the clean-up crew is falling behind on things like emptying towel bins or filling toilet paper back up in the bathroom. It's not a horrendous problem by any means but I would think that based on how much they charge they could hire all the staff needed to keep the gym pristine. read more

Don't expect good customer service. I checked in at the front desk for a hair appointment at the spa and salon. I have been an established customer here previously as a Lifetime member. On the Lifetime website it clearly states that if you are using the salon or spa services you are welcome to use the facility for the day. I was informed at the front desk that I would have to speak with an account manager in order to do this and he didn't know anything about that. This is extremely irritating, as I would expect that this would be something they would help with at check-in. Instead I felt pushed aside. And I was supposed to go out of MY way to do this. I'll not be using the salon services because odon my future trips back home. Too bad. read more

When my family of 4 joined Lifetime in June 2009, we loved it. They have a great play area for kids. We spent many hours at the outdoor pool area during the past two summers. However, we have noticed that the place seems to be going downhill, and considering that our monthly dues are $146, we are looking around for a new fitness club. Here's what's been happening: The Kids' Center: They have a great area: a gym, a playmaze, an area for toddlers (with a TV), and a computer area with several nice iMacs. The hours of the childcare are also generous. Most of the workers there are great. They know my kids by first name and interact with them. Childcare is not free. It's $6 per child per month. You get 2 hours a day. The problem is that when I bring my kids, ages 6 and 3, sometimes only the toddler area with the TV is open. They shut down the rest if there aren't A LOT of kids present. This makes me mad. I have to pay my fees regardless of whether they have all the equipment open for kids. I voiced my concern by completing an online form. Jessica, the director of child care at Lifetime North Austin, promptly called me to explain. Basically, the bottom line is that they are a business, and if only 10 or so kids are there, they can't "afford" to put workers in there to keep all the areas open. They have amended their full access childcare hours. Now, the gym/maze part is ONLY open from 9-12 and after 4:30 in the afternoon. If those areas are closed, my 6 year old is stuck in the toddler room with only a TV for 2 full hours. Lifetime has a neat tag line: "A healthy way of life company." Is saying that kids should be stuck in a small room with only a TV a "healthy way of life?" Nope. I talked with Jessica for a long time, but she insisted that Lifetime is a "business" and they have a budget. And, she mentioned that many other clubs aren't open at all. I'm to assume that I should consider myself lucky that for an extra chunk of change I can get extra TV time for my kids? Come on, we can do that at home! She also said, I was more than welcome to come in, get their equipment, and use it with my kids in the main gymnasium. What? Wait a second. We have basketballs. I'm paying so that I can do my own workout while my kids get to run and play in the awesome childcare center. (When we signed up, we were told the center never closed. Apparently, the economy is hurting this service.) Special Programs: My husband competed in a contest. The contest was advertised as "write an essay about why you deserve personal training." The winner was supposed to receive a month's worth of one-on-one personal training. My husband entered the contest, and we received an email that he had won. Exciting, right? Soon after joining, he realized it was mostly an advertising gimmick. He never received one single personal training session. Instead, he was invited to smaller group classes, similar to group classes already offered with fewer people in them. After the month's program ended, he was encouraged to keep participating for hundreds of dollars a month. No, thanks, we already pay $146 a month. The Cafe: The cafe is awesome. It has healthy kid lunches and daily specials for not-so-pricey meals for adults. However, every time we order a kids' meal, they change the rules. They come with a fruit salad, and for more than a year, we fed our kids lunch here every week and substituted applesauce instead of of the fruit salad. Suddenly, they don't want to do that anymore. Also, they charge extra for chocolate milk, which is just weird. The shower area is usually pretty nice and clean, but often there is very little hot water. Be prepared for a lukewarm/coolish post-workout shower. The outdoor pool is nice. The indoor lap pool is always extremely cold. The indoor leisure pool is usually pleasantly warm but doesn't have a deep enough end to do very effective lap swimming. The classes are fun but very crowded. Some of the instructors (like Eva) are super nice and helpful. Others are very condescending of those not in optimum health. One of the nicest amenities are the towels that are included with membership. However, given that this gym is easily $70 more a month than other gyms, I think I can afford my own towels. Lockers are also included, and it's nifty that you can use your gym card to access the lockers. I don't care for the saunas (steam or dry), but they seem fine. There are a couple hot tubs with massaging jets that are amazing, but usually the chlorine levels in those tubs are so high, I start to feel lightheaded after a few minutes. When we joined, we loved this place and went most every day. Lately, we've started to go less and less because of the stress of trying to be there when the kids can actually run and play (instead of zone out in front of the boob tube). In short, I guess the honeymoon is over. read more

I would have given it 5 stars, but some of the trainers are rude and disrespectful and act like they own the gym. They interrupt you in the middle of your work out because they want to use that machine or area. read more

Been going there for over 2 years. Facility and staff are top shelf but why only 2 stars?? The friggin piped music & videos that blare throughout the place can drive ya crazy. I'm fortunate to be able to go 4-5 days a week and yes I carry along my trusty iPod, but everywhere from hallways to the locker room, bathrooms - it's music that if you've reached 17 yrs old, you realize it's lame. I'm sure LifeTime Fitness gets a financial kickback, but sometimes it's OK to work out without hearing/seeing videos of artists you won't hear from in 6 months! I can't imagine parents with young kids being too pleased with the videos. read more

The convenience is worth it. I have gone back and forth between many different gyms, but none has surpassed the experience I have had at Lifetime fitness. Once I came back, I realized how much of a difference the small luxuries make. All the machines are well maintained, there are convenient wipes to clean machines with, the environment is well lit and not stuffy. Towels are provided, there are lockers with built in keys available to all members, there is a steam room in the locker room, blowdryers are provided...these are only a few of the things that make me feel like Life Time Fitness has taken a huge weight off my shoulders. I can finally go to the gym in peace! read more

Excellent facility, high quality classes. I went at 1:00 am December 16, and the doors were locked. Which is interesting because the club claims to be open 24 hours. Everything else is good, but I don't like getting 30 minutes of driving wasted. read more

I have made 2 complaints via the web and the tablet in the front of the center, ZERO response after 8 months. Today, I went to use a locker & this happened again... No respect or courtesy from this 1 employee. I took a pic this time! He takes up the entire bench & does not make room for ANYONE. read more

Life Time - Gyms Near Me - Austin, Texas

I recently scheduled a prenatal massage in the spa. When I arrived, I was turned away due to the spa not being open. I was told that whoever was suppose to open that day had not shown up for work. I was disappointed when no one reached out to explain or help me reschedule my appointment. When I called at a later time, the receptionist ensured me that the manager would give me a call, however, I never received a call. read more

I have managed to avoid all gyms for approximately 3 years. That is, until I visited Lifetime Fitness. I knew it would change my life as soon as I walked in. It was like music should've been playing in the background of my life as I walked through the doors. Wow. Gyms have changed a lot in three years. Lifetime Fitness is supersized. Everything about it, from the children's activity area to the LifeSpa, to the LifeCafe, to the waterpark. And that isn't even the main part. The workout area! Oh my gosh. I have NEVER seen so much workout equipment in my life. You will NEVER have to watch how much time you are on the equipment because there is plenty. So far, I have attended the Fitness PIlates class twice and it is a quality workout. I'm hoping to make it through the whole class sometime soon. My only negative comment is that the children's area is PACKED. I don't know how they keep track of all the kids. But maybe that will get better when school starts. read more

Big Lifetime fan here. I joke that it's more like a country club than a gym. I'm not sure what to say that hasn't been said in the previous positive reviews without being redundant. I suppose I'll tell you how I utilize the facilities. I love to come in the mornings to work out, have breakfast or lunch and do a little computer work in the cafe. It's so much more than a gym because it's also a place to relax. I enjoy going to the spa and then spending some time in the hot tub. I've been a member of 24 Hour Fitness, Gold's Gym, and the YMCA at different points in my 10 year residency here, Lifetime has blows each of these out of the water. read more

The free yoga alone makes this place a great deal. Four years in and still enjoying the instructors and people. More resort than gym, Lifetime is a well done and the management is on the ball. Now open one downtown somehow. read more

This is my happy place!! Love working out at Lifetime and my kids LOVE coming here!! Robert, who works the front desk, is always there to greet us with a smile! read more

I've been a member of many gyms over the years in a number of cities and Lifetime has been a regular feature. I started as a member of Goodyear and Scottsdale gyms in Arizona in 2007, moved to Dallas in 2008 and went to the Flower Mound location and then joined the North Austin location after moving in 2013. The staff is great, the facilities are well kept (some of the locks on the locker's locks could use some upkeep) and overall I'm a huge fan of the gym. It was one of my considerations when I decided where to live ... because Lifetime Fitness is nearby. While the gym at first glance is expensive, if you use they offer it's actually a great deal. The only reason I'm docking it by one star is that while my son loved the children's center as a smaller child (from the age of about 3 - 8), now that he's 10 he'd love to join me upstairs so he can exercise as well. However, their policies only allow children from the ages of 12+ to go upstairs. The gym is pretty busy but they have tons of machines and equipment so you're never standing around waiting for someone to finish their set. I only wish they had more power stations for the olympic / power lifts, especially if there is a larger class going on that occupies most of them. The pool is great, but the kid hours kind of suck. Again my son is 10, a reasonable age of a child who would like to swim with his parent ... but 12 it is ... AGAIN. But regardless of those issues I'm a big fan of Lifetime. Thumbs up! read more

I used to workout in Garland location with excellent management staff, about 3 years moved to Colorado for 1.5 years now back in Texas and I have to say first day in this North Austin location was an awful experience that I wish on no one. I limped all the way to my car this is a true injury that worsen. I received terrible customer service from this locations management staff. I had a glute injury and it flared up during my first group class even with modified body movements. This is just a long story basically they are concerned with their financial bottom line not your health and I canceled same day I came to sign my agreement. In hind sight they did me a favor by showing their true business values. read more

They are great when you sign up, but don't ever plan on canceling your membership. I have tried to cancel my membership for over six months and these guys are the masters of ways to not cancel your membership and extracting monthly payments from you. My wife Went in person to cancel, they said mail it only. We mailed a cancellation request, another payment came out so we called. That is when we were told it had to be certified. Ok, how much of a game can this place keep playing. We got put off and kept paying until we were finally able to make it to a post office to send a certified letter. We still had to call and follow up. In the mean time, charge, charge, charge... complete scam. I can't believe they get away with this and eventually it will get out there and it will make the news and then some corporate guy will get on tv and say "we are retraining our stay and programs" like all these crappy companies do. All they had to do was let us cancel and we would have been great customers and may have rejoined if we moved in the area. Now I had to take the time to write a 1 Star review. read more

Sterf errmm.. Sermterms ther... ermergerd ser frerkerng reurde. Bert ther gerym is serr nerce. Fer sters. Clern, berg, ervertherg yer erver neerd. read more

How could you not love this place? Really great staff and facilities including multiple pools and a sauna. I really couldn't be happier after 2 months there. read more

We haven't been members very long. We did hesitate for awhile because of the price... but honestly we love it there! My daughter who is 6 begs to go to their daycare and loves the pool with the slides. Plus she has used the rock wall many times. The employees that work the rock wall area have always been very nice and helpful. My husband and I have pretty much used all aspects of the gym/cafe (except the actual spa) and have had no negative experiences. Sure it is over priced compared to other facilities, but you get what you pay for. The place is always so clean, the equipment is up to date and I have never seen anything out of commission yet! When we pass by staff they are always smiling and asking if we need anything. We have been very impressed so far! read more

I've been going there 10 years and I consider it the Apple of gyms. When you buy an Apple product like an iPhone you will not get it cheap, but it will be top quality and you can just count on it to work. I pay $80 per month which is about double what other gyms like LA Fitness and Anytime Fitness cost, but the place really has anything that you could really want in a gym. Plenty of weights and machines, lots of free classes, raquetball, squash, two pools, childcare center, basketball, rock wall, sauna, steam room, showers, towels...if they only had an ice skating rink. (Just kidding.) For the first seven years I mostly went there and just used the treadmills, but now I have played racquetball. (If you want to do racquetball this is a GREAT place for it. Dennis runs the courts and training and leagues and he is terrific. He does 1x1 training and such, but he doesn't push it on you and he will give a lot of training for free. I did about 10 sessions with him and the only times he would stop at the end of 60 minutes would be if he had someone else doing a class after yours. Otherwise I would stop the lesson before he would! You can't miss him. Old guy with a totally bald head. He's over 70, but beats most of the people there often with his off hand.) I also have done training with 2 different trainers and have been very pleased. I've been going there 10 years and don't see going anywhere else. Yes, the lockers and towels and some of the machines aren't quite as bright and shiny as they were years ago, but it's a competent, professionally run gym that you can almost literally spend the whole day in. There are nice places to sit with TVs, it's bright and clean and there are TONS of free classes and other resources as well as group classes and personal training. The food at the Cafe is good, but MAN is it expensive now. I got a 4oz tuna salad and a bottled protein shake and it was $12! Again, if you are willing to spend to spend the money I don't think you'll be disappointed, but it ain't cheap. I've done everything there except use the child care and do the free classes and I've never had a problem...except when dealing with the sales staff...[sigh]...they are kind of full of it and always trying to get as much money out of you, but it's the same with other gyms I've been at before...hell, it's pretty much that way with ALL sales people. They are some of my least favorite people in the world. Otherwise, I don't think you can go wrong with Lifetime. read more

It's a great facility, if you feel like paying a whole lot of money and having your fees be increased even after being there a while. My husband joined alone ($75 a month), I added myself to his plan 8 months later and were told a different cost than we were charged. They told us later it's the cost we were told plus tax, when we were told it included tax ($150 vs $175). When I tried to explain how it made no sense for me to join and pay more per person than my husband was paying alone, I was shut down. The one person who listened to us agreed it was dumb but said there was nothing he could do. When I tried to take myself off so my husband could stay, they said his rate would increase to $100, more than he was paying before when we had been at the gym a year. Many other places that don't have to deal with pricing increases in the area if all you need is a nice gym. We no longer attend this gym. read more

Best gym I know ... I've visited or been a member of 24 hour, gold's, and many other local/regional gyms. Lifetime Fitness has an excellent staff, plenty of equipment, fantastic group fitness programs and instructors, and is very clean. But the thing that clinches it for me is the Life Cafe ... really good food for breakfast or lunch. Plus they have a ton of excellent supplements. The cafe has a couple really nice televisions with sports/news along with free wi-fi ... can't go wrong with this place! It is a little pricey .. but hardly feels that way when you experience all of the amenities. read more

Funny how on the busiest days at the pool (Friday, Saturday, and Sunday) no managers are anywhere to be found

Disclaimer: Due to my arthritis I only use the wet area. I've never even been upstairs. The locker rooms and pool areas are nice and clean. The staff is friendly. It is expensive but you tend to get what you pay for. The only con is Cedar Park is far. I wish they would open one in Austin. read more

I was there for a while, the trainers are very friendly and helpful, and the facilities are very nice. It has a family atmosphere, day care, waterpark, etc.This did not appeal to me, being a single 20 something that grew up in a dirty neighborhood gym. I switched back to golds. It has the basics for half the price, thats all I need. read more

Lifetime is the pinnacle if fitness centers! This place has everything! Yoga, Pilates and several other classes. Raquetball, squash, basketball, rock climbing. They have a cafe, salon, indoor and outdoor pools! really anything you could ask for in a gym! Only reason price is a little steep but for all the amenities well worth it! Watch for sign up specials to save on fees! read more

I love this place, more equipment than any other gym, open 24-7, and upscale clientele...you can't beat it! It's not full of cliques of high school kids goofing off, and there usually isn't screaming children everywhere (On certain days they might have an open house where there will be a bunch of kids in one of the swimming pools but it's not the norm, thankfully!) My fiancee and I literally spend our entire weekend here, we love it! read more

This is an amazing gym. The sheer scale of it is mind boggling. There has always been space for me, never overcrowded, and the facilities are top-notch. The squash courts are in excellent condition, pools are great, spa bath with endless back massage... actually gets me excited for working out! read more

I came to lifetime looking for yoga and childcare. It had the cheapest, and best availability of anything I looked at. I love the yoga and childcare and have enjoyed rock climbing and the pool. In the beginning, I almost left on more than one occasion because of pushy sales people. The sales person trying to get my membership was a test of endurance for me and then when I used the LT bucks and free assessments I was practically in tears. It truly felt like high pressured sales pitches and if a yoga instructor didn't see me distraught and fleeing the facility, I wouldn't have gone back. She reassured me to steer clear of the personal trainers and their services because they are sales driven and just keep coming to what works for me. Not surprisingly, what works for me is free and the employees aren't frantically trying to make a living. read more

One star based on value. The facility is really nice -- somewhere between a country club and a gym. However, for a couple hundred down and over a hundred a month, I think it's over priced. In addition, it like working out in a day care center -- especially during the summer. Kids everywhere -- locker room and on the gym floor (accompanied by a LF staff in a ratio of about 10:1). Quiting is also a joy. Can't be done over the phone. You have to go in for the hard sell. Then, they charge for one additional month -- corporate policy. read more

I had a particularly bad experience, based on what I was looking for in this club. I love racquetball and that's the main reason I joined. The problem is if you are not an elite player, you will not get playing time. Only elite-level players get to play 3-4 times a week. If you are a beginner, good luck. If you are intermediate, forget about it. There is sort of a 'union atmosphere' with unwritten rules where only the chosen few, elite players get to play three days a week plus league. The racquetball admin person will frequently bug you to leave. Rest of the time there is league play going on-which means pay more on top of the hefty monthly charge. If you are a beginner B, C, D level, you can play on Sunday afternoon or join league play. If you are intermediate, your only option is league play once a week for 2 hours. So you can't practice in a relaxed environment to improve your game. It would be kind of ok, if they let you know that up front. I brought this to the attention of the General Manager. He was cordial and heard me and promised that something would be done. Nothing got done. I wrote again but no response this time. The thing is that this location is so close to where I live. It is sad that the club doesn't cater to all levels of players and is not upfront about it. Otherwise, this is a great facility with friendly staff, lots of options such as rock climbing, swimming, spa, racquetball, babysitting, basketball and more. read more

Been a member at lifetime for about two years now and I do love this place. Memberships are a bit on the expensive side but I made the plunge and commitment to get healthy this year and have never looked back. The staff here is great, I did not pay for a personal trainer but have asked several of them for help on a particular machine and they are happy to explain. read more

I am member of Lifetime Fitness North on 620. Overall the people who work there and teach are excellent top notch! There is a sour puss greeter who appears to be prejudice toward white people. He greets blacks and ignores whites. I go 5 times a week, I watch with amusement every morning. Don't think he has ever spoken to me. They keep the majority of the facilities very clean. The exception is the bathrooms by the pool manager's office. Its rare to have it stocked with toilet paper and clean floors. Overall, this place is great! read more

If you are amused by creepers, this is the gym for you! I'm guessing the 20% uptick in the monthly fee must have been to add more creepers to prank the members on all the surveillance cameras. My favorite is how the TV channels flicker on and off when you are on the treadmill! If you're lucky enough, you may have even picked up some malware on your phone when using the gym's wifi so shortround the repair guy or JJ the trainer can keep tabs on your personal communications! read more

I've been a member of Lifetime for the past few months and I've been very impressed. I was a little afraid that it would be "Land of the Beautiful and Fit" when I joined but I've been pleasantly surprised to see a wide variety of fitness levels at the gym. The majority of the personal trainers are very nice and extremely helpful (sure, you're going to find a few with egos as big as the room, but that's to be expected in the world of personal trainers). I've worked with an excellent personal trainer at Lifetime and have also tried the Weight Loss Boot Camp. The Boot Camps are FANTASTIC! They teach you in-depth knowledge of nutrition and you work out three times a week with a class. Yes, they are pricey, but they are worth the money if you commit to them completely. I'm really surprised by the people who are slamming the cleanliness of the facility. I'm not quite sure what they expect. The employees work incredibly hard at keeping the gym clean. I have never been in the women's locker room when there has not been an employee wiping something down, restocking towels, washing out the showers, etc. The euculyptus steam room in the locker room is AMAZING! It has really helped with my seasonal allergies. The Aveda Salon is wonderful, as well. I've had a great haircut and facial and both were top-notch. The cafe is also delicious. Two small improvements could be made- I wish it weren't quite so hard to get an infant spot in the childcare center. Also, there are a lot of small children in the women's locker room. After a long day of work (and knowing that I'm going home to two of my own small children), I really wish these mothers would consider using the family locker room. I'm not sure what the gym could do about this but it's worth mentioning. In my opinion, there is no gym better than Lifetime in Austin. It is an expensive investment, but if walking into a gym makes you feel like you're walking into a spa, how can you complain?!? read more

I've been going to gyms for a while and have had several different memberships (24 hr fitness Golds and lifetime) and I love the place. I see all these negative comments and the only one I can agree with is that it is on the pricy side, but you get what you pay for. Its big and has lots of equipment. I would not have a problem recommending this place to anyone read more

Beautiful facility and knowledgeable staff. They could use some updating on equipment but they have great trainers and classes.