I was visiting a crunch out of the area that couldn't find me as a member and immediately wanted to…read morecharge $10/visit. I called Ilene at my peak membership in Round Rock. She immediately cleared it up. Ilene is AWESOME!!

I have been using Cowboys Fit and Gold's gym for years and never had any complaints. This gym has…read morehorrible customer service and it's always dirty. They charged me the annual fee when I tried to cancel a month in advance online before I had to renew my membership. The employee at the desk said that no one checks their emails there For cancellation request. The manager (Jeremy) wouldn't return a call to discuss the matter nor to give a refund. This gym will scam you and not return your calls.

I was visiting AF in Texas Round rock and, while the facility itself has potential, my experience…read moreraised serious concerns about fairness, communication, and overall professionalism. I was reminded by Sergi to return a farmer's rack to its proper place, which I understand and take responsibility for. Once it was explained, I made it clear that I would follow protocol moving forward. However, what I found unnecessary was the constant follow up through text messages. Even after acknowledging the issue and agreeing to correct it, I continued to receive a second reminder. At that point, it stopped feeling like a simple clarification and started to feel like harassment. On top of that, there is a larger issue with equipment access. There is only one Smith machine, and during my workout it was occupied for an extended period by a trainer and her group. When I raised the concern, I was told by Sergi that trainers have priority because their clients pay both a training fee and a membership. As a paying visitor, that was frustrating to hear. Whether someone is a member or a guest, everyone is paying to use the facility and should have reasonable access to equipment. First come first serve is understandable, but allowing one group to dominate a single high demand machine without rotation makes it difficult for others to complete their workouts. I was told I could ask to work in, which I will do next time, but there should also be some level of awareness and courtesy from trainers and their groups when using limited equipment. Additionally, the ladies made the environment extremely loud, which made it difficult to focus and train effectively. I am more than willing to respect gym policies, but I also expect clear, respectful communication and fair access to equipment in return. Hopefully Mr. Sergi takes a closer look at both how members are addressed and how shared space is managed, because the current approach does not reflect well on the gym.

Visiting from North Texas, I always land in AF @ Round Rock to workout. The location is a bit…read morehidden and has been next to a road that has been under construction for a while. You will have plenty of parking spaces as you drive into the lot. As you enter the building, you can read all the papers telling non-members to stay away and consequences for letting someone in without their key. The location has plenty of free weight, universal machines and clean bathrooms. This locations ample size allows for all members to have their space and work out comfortably. If you are in from out of town or looking for a new gym, AF @RR a good choice.

I recently rejoined after ducking out just before COVID became a major problem in 2020. I do…read moreappreciate the gym and generally get a good workout. I joined for the classes, but there are some inconsistencies with the quality there. Pros: -Amar's Zumba class on Saturdays. Her routines are high energy, and her song selection is perfect, so you get a good workout. She's excellent, so it's understandable why the class is always packed! -Annette's Tuesday evening Body Works Plus Abs. She is very intense with the repeating intervals with no breaks in between, but you leave feeling accomplished! Cons: -Some of the classes are slow, and you feel as though you did nothing afterwards. I overheard other members with the same sentiment. For example, the Monday/Wednesday evening Zumba is too low energy. I felt like I hadn't done anything. Same with the Friday morning Zumba instructor. Cycle instructor on Monday is not intense enough, and they play the same 5 songs over and over (some of which are pretty lame). -Annette is leaving, so that Tuesday evening class will have major shoes to fill. The only thing I want to change about that class is the music- it's cheesy remixes that are not inspiring at all! - This past Thursday, I waited 20 minutes after start time with 5 other people for the Body Works instructor to show up. She never did. I remember her from when I used to come in pre-COVID. She is a good instructor who is not too intense, but she often showed up late. A 20 min. wait is ridiculous, though. The gym should have better communication with the instructors. "No one called in" is not good enough- call them! -Also, I echo what others have said about Victor. He is pushy as hell. I told him multiple times I wasn't interested in signing anyone up for a guest pass. He continued. The fool should just be glad I'M signing up for a membership! Overall, the gym is fine, I just wish there was a better selection for classes. I just want to get what I pay for. I typically come in at least 3 times a week.

I signed up for a membership at LA Fitness because they were so close to me and on the surface. It…read morelooks like a nice facility but once you get in you see that management has zero interest in maintaining equipment and their employees are equally disinterested in helping the people that pay their checks. Tonight I went in and went to use a calf machine, and there was no pen to load the weights on it, I went to the front desk and the young man there said oh yeah we know about that you gotta talk to the manager tomorrow or maintenance and I said, "don't you want to write a note down about the machine number? He goes "huh...". So I went over to the sales guy that was still there and asked him if he could do anything about it and he said "I don't care. I'm just a sales guy." He went on to say "If you want to get anything done, you need to take time off and come back to the gym between 9:00 am and 5:00 pm to talk to the manager. He would even take note. This is terrible Customer Service. Terrible maintenance, and it makes me completely regret that I signed up with these guys just over a month ago. I'm now on the hunt to find something much better than this. Unless there is a serious change in their attitude about equipment maintenance, I discourage anyone from signing up here.

This gym is great! I've been going to golds for about 3 years now, I've been to several locations…read moreand this one has been the best by far! It had the best balance of old school golds and a modern feel! There's also a great balance between cardio and gym equipment; making this a prefect gym for any gym go-er!

Been in Round Rock for 8 months I started over at Crunch but then moved over to golds here in round…read morerock the staff front desk are attentive. The Manager is spot on, smart helpful and knows how to run a business and in great shape! I give the entire facility 8 Stars!!!!

this place was the cats meow!! actually I'll be back when I'm visiting Austin. Hyperbaric…read moreTreatment, relaxing I tried the infrared, for the first time, and it was quite healing as the hyperbaric was. Christina was very informative, welcoming, and kind. Something hard to find these days sometimes.

I was greeted kindly. The oxygen tank and each step was explained clearly. I received check-in's…read moreperiodically to see how I was doing. I would def come back due to price and service!

You would not expect it from the outside but this gym is beautiful! The equipment is well…read moremaintained and the overall feel of the place makes you want to work out. The instructors lead you into a cross fit meets orange theory class with such high energy you won't even notice you are sweating to death . All the instructor's here are really nice and motivating. Yes, instructor led classes cost more than your average gym membership but this investment is worth it.

I love, love, love Regymen Round Rock!…read more As soon as you walk into the doors, the front desk staff and coaches are really excited and encouraging. It matters that they call your name out when you're working hard. It means they see you and they care to pump you up and encourage you to keep going or to fix your form if it is off to avoid injuries and to make sure you get the best results. Buuuttt...you know there's a BUT, they've lost a gem of a coach and got replaced with one that is so-so. Don't get me wrong. Maybe because they're new or still getting the hang of things. But if you come in and introduce the exercises to a class without knowing what muscles are targeted by what exercise, or what the exercise is called, perhaps you might still need coaching yourself. And also the class is waiting on queues to get excited and encouraged still during the whole circuit which I don't hear or see from the new coach. Will I go back? Of course! But I'm hoping the coach will step it up and not just walk around but also encourage us as we're sweating and working hard. If the coach isn't excited to be there, it shows through their performance as well! ‍

In Cedar Park off of Lakeline the owners have really cheaped out on the place. They dont believe in…read moreair conditioning, working bathrooms or tvs on treadmill. I'm never hot. If they couldn't afford a gym perhaps they shouldn't have bought. No other Anytime is like this!!! In any other city.

Great club, always clean, not too busy. Plenty of equipment…read more Ample parking, reasonably priced. Owners and trainers very friendly.

I've been a member of this Planet Fitness for a few years now, and I continue to be impressed every…read moretime I visit. The staff and management truly make this gym stand out. Everyone is friendly, welcoming, and always willing to answer questions or help with anything you need. You can tell they genuinely care about creating a positive environment for their members. One thing I especially appreciate is how incredibly clean the facility is. The equipment is well maintained, the locker rooms are spotless, and the entire gym is consistently organized and fresh. It's obvious that cleanliness is a top priority, which makes working out here even more enjoyable. My favorite PF branch!

I've been a member at the Round Rock location for over three years and while there was a short…read moreperiod where they got a manager named Leticia who was incredibly opposite of any of their other managers. When I had a complaint about a change she made she told me "this is my gym now" and if I didn't like it there were other gyms! She was replaced in less than two months and things are back to being great. The staff is friendly and the club is clean and I'm happy to call it home again. It seemed like I had hit a wall with my progress so I decided to work with their new trainer Joshua. He completely changed my routines and really started to focus on my form and it's really making a difference. I'm getting sore muscles that I didn't know I had! The manager that's there now is Corey. He was the trainer there when I first joined. The whole staff there are like friends and family! I can't say enough good things about "my gym!" In the words of Dorthy, "there's no place like home!"