I had a great experience thanks to the exceptional help I received from the team member at the…read morestorage facility. From the moment I arrived, she was very professional, friendly, and incredibly knowledgeable. Highly recommend this location, especially if you get the chance to work with someone as dedicated as her.

very nice people I will be back.i worked with trinity and Frederick great customer serviceread more

We found B & C Storage location on Yelp. We went to website and reserved the unit online. We called…read moreon Monday and got an appointment to see it right away. My husband went, saw it and signed the contract. The location is safe, clean and like it. We even got a free lock with our contract and a great fee as well. You can setup payment online, which is very convenient for us. Thank you B& C!

Michelle on Erie Blvd is awesome and gives the best customer service, she's always there for youread more

Used Smart Cube in Syracuse for the first time when packing up my daughter at the end of the school…read moreyear. Very friendly, helpful staff. Storage space and units are clean. Plenty of carts to use (and they all work). Easy to use app. Highly recommend

Courteous and professional. Reviewed my rental needs and…read moreprovided detailed information and options.

Dealt with Kate, she was great. Helped with everything I needed. Will use them again.read more

This company is very professional and cares about its tenants. I wouldn't go to a larger company…read moreonly because this was super convenient and affordable. I was able to pull my car directly up to my unit and I didn't have to walk down long hallways in some building to get to it. The security is great as well! Highly recommend. Support local businesses!

This is the storage unit you want. The owner is a very nice guy, always responds immediately to…read morephone calls and emails. We had a unique situation during a move and the owner went above and beyond our expectations to make our move as painless as possible. The storage facility itself is top notch with gated electronic access and clean units with roll up exterior doors.

The owner was very rude. She spoke very fast and rushed customers out. Anyone who had questions…read moreshe was dismissive and short. I had a 75 dollar hold on my bank card and when I inquired she blamed the bank and pointed to a sign that I apparently should have seen while being rushed through the check in process. The other employees were friendly although you could tell they were afraid to speak up in front of the "boss". The parking lot was very poorly labeled. I have a very small car and had trouble getting around the tight parking lot. I could get past the dated equipment and the challenges of the location but I would not recommend this location based on the poor customer service from the owner.

I rented a unit here for about 16 months. The manager would not save my autopay information. She…read morecharged me three times for late fees because of mistakes on her end. We set up autopay at the beginning and twice more. We had to sit on hold with uhaul support for hours every time to contest the late fees. $15/90+ was waived. Absolutely frustrating. Do not recommend storing at this location.

Very happy with A-verti storage. Very professional people, informative staff. Starting with Gabby…read moreand Jason, answered my questions,helpful with deciding what storage I needed. Then with Melissa in utica I believe with info and setting up delivery, answered all my calls and texts, thank you. Then with the Very impressive delivery by Joe Crocker. Not just a simple back straight in and drop, maneuvered that 40 ft container like nothing, very impressive, dropped right where I needed it, then followed up by Christine, confirming all went well. Thank you everyone, hats off to all of you

A-Verdi always delivers with fantastic service and provides all the storage needs for my company…read more Jason and team are always a pleasure to work with!

Incredible joke. we picked up a moving truck. on the way home the whole truck shook in the front…read morewhen using the brakes. we placed an order for roadside assistance. after 3 hours no one came. we said it was the front end. they out in a call for an oil pan. it 3 1/2 hours and no one has come from roadside assistanc. the manager at uhaul said it's the nature of all roadside assistance companies. JOKE is such an understatement.

Ordered an auto transporter a month ago at my Cortland NY dealer. Got a call today saying they…read moredon't have enough people to bring it to my local site, where I ordered it. Clearly no concept of customer service. They had a month to plan for this.