This is a fantastic place to store your possessions. First of all, it is very secure. There's a…read morepersonal assigned code to allow you into the storage facility. Then, you have your own lock for your storage unit. The units are extremely clean and some of them are temperature controlled, so you might want to check that out. The agent who helped me set up my storage unit, C. Wilson was top notch. He was very pleasant and explained things very well. He made the process go very smoothly. This is a great place to store your goods. It's safe, secure and clean.

The place is clean and appears well-run on site. BUT. You get a storage space and (if you are…read morenaive and unsuspecting like me) they raise the cost to 125% of what you were paying. I.e. I was paying $199/month and 5 months into my deal with them...They raised it to $247/month. After taxes and mandatory insurance, $280/month. Up from $228 total. When I called to ask about it, they informed me this happens every 6 months. Standard. That is RIDICULOUS and predatory, in my opinion. I'm getting out. And do not recommend.

I would give 0 stars if I could. I've had a unit since September of this last year and after4-5…read moremonths they raised my unit $86 dollars a month from $108 to $194. The price I am paying isn't even listed on the website and are much less for the unit I have. Definitely do not recommend and will be taking my business elsewhere. Also was supposed to get first month free but also was not credited. Scam

Cockroaches the size of small animals, rates the size of medium size dogs. I rented from this place…read moreand after 4 months moved out because I realized my furniture had gnaw marks on them. I showed management and filmed it. Told I was not allowed to film my own property on their property. Taking to my lawyer and they will be getting the bill for the damages incurred

Wow! Just watched the What The Hales YouTube episode featuring Heather Brown's management skills…read more She has a complete lack of disregard for people but makes up for it with disrespect. Life Storage made a huge mistake by allowing her to be an employee or franchise owner. She lacks basic comprehension skills. I'm in shock. I hope upper management and corporate come down on her with a swift hand of justice.

So I used LifeStorage as emergency storage. Once my financial means changed due to covid they…read morelocked my unit and held my stuff hostage until payment or abandonment. And if abandoned they continued to charge and take you to collection. I'm very disappointed in customer care. The manager person wouldn't help at all and almost didn't let my nephew use his card to make payment. Now I know better. Definitely won't use again or recommend. My only approval about the whole situation is the young lady that sold me the unit was awesome and place is very clean

Great communication and estimate. Friendly and professional team. I actually used an online…read morecalculator to gauge time, boxes and price. They were very careful with all of our things. They safely and efficiently packed off items like floor lamps for easy transport. They put everything in the rooms we wanted. We ended up giving them a tip because we were so grateful. Highly recommend this company

Although they were late due to a drop off, Mike informed me before the arrival time. The two men…read moredisposed of several pieces of furniture, dropped a piece of furniture off at a friend's house and did a great job of unloading the truck. I really appreciated their concern and patience as I was downsizing. I would not hesitate to recommend them to older people and persons settling an estate. Well done Mike and company

Super easy to rent at this location. Staff members are super…read morehelpful. Very clean. Very nice.

You know those places where you feel like an imposition to the employees...this is not one of them!…read moreI have been in to see Josh several times now and he has been pleasant, knowledgeable and helpful every time. If you need a storage unit I think you should check out this location on Sperry Drive; you will be happy you did. Sarah M

Very friendly, accommodating staff. Storage area are clean and well lit. Very positive experience.read more

Pricing is more than previous, but still a quality stay. Storage was dry and safe. They offer pin…read morepad access to all units. They provided a lock to use. They have cameras everywhere needed not that there is any worry at the location. Easy access next to the Salvation Army or even in through the giant eagle plaza.

I really have zero complaints…read more Moving can be rough in any situation, but moving while your shady ex-landlords are watching you is much worse (long story... we're pressing charges.) Anyways, these guys made it a breeze while adding laughs along the way! They showed up right on time with a huge truck and maneuvered that bad boy on Bridge Avenue. If you know CLE neighborhoods, that's not an easy feat. They started right away with explaining everything we needed to know, had us sign paperwork and answered all questions we had. First, they told us the more we helped moved things ourselves, the quicker it would go which would essentially make it cheaper. They were totally OK with us helping shave some time off our end bill, which was a huge help. Secondly, these guys move FAST. The were tackling large furniture items left and right and I was surprised how quickly they moved. Honestly, I was worried about one of the guys who was a little on the smaller side (not an insult, just a bit lean), but he totally rocked through everything. And all this while carefully removing doors, not damaging walls and they fit everything perfectly and safely inside the truck. WOO! Third, we were just moving up the street, and they made sure they found the most efficient and quick way to get what was in the truck into our new house. They didn't wait around, racking up time and ultimately costs. Major bonus. Along the way they asked us where we wanted things, so by the time they were done, we had all our furniture in the right rooms. Lastly, these guys were so.nice. Like, really cool dudes. We bought them lunch and they took their "lunch break" time off our bill! And they were talkative and fun! Movers who are fun? Yes, they exist. I would recommend these guys to everyone. Heck, I'd invite them over for parties! The one little hiccup we had was a wasps nest that was located near our front door, which was the entrance best for loading in large items. Instead of freaking out, they found a new solution and kept going. The one guy was allergic (as am I), but eventually he just went right back to loading into the front without even thinking about it. Like I said, these guys are awesome. Highly recommended!

We used them for packing and moving a family of 6. Just so…read moremany things broken. I've moved many times before and I've just never seen anything like this. They did not use bubble wrap, or even packing paper. They threw delicate items, literally threw, I saw them, throwing them into boxes and just broke our PS5, our clocks, anything electrical. Anything delicate was damaged. They left doors broken in our new house. It was awful. I don't understand how they could be a professional company. When we went back to our original house, we found that they just left like 1/3 of our belongings were still there. But thrown around randomly on the floor just a complete mess, not packed. Just a horror story. We spent the next day trying to recover our stuff from the old house. And clean up after them. Thank God we moved the PC and laptops ourselves.

They treated me wonderful there they gave me everything I needed I'll answer all my questions I…read moreshould have everybody should go there

Initially when I called life storage, it was not disclosed to me that I would be required to buy…read morethier mandatory insurance for thier leaking door seals and poor water run off until I was at the counter making payment. I proceeded anyway because of time and circumstances. When I informed the employees the bottom of my property was wet they took no responsibility saying "that's condensation and all of the units have that!"

Plenty of safe space to keep my stuff. Great service when you call, pretty decent deals with a…read morecouple free months when signing up and the entrance is easy to get in and out. Thanks for keeping the facility maintained with landscaping. Quality business and respectful clients.

We had a SUPER last minute need for local storage for one of my cousins attending Cleveland State…read more She had a housing/roommate issue (yuck) that led her with a truckload of items and a plane ticket leaving TOMORROW to escape the drama. I was in charge of organizing the logistics. Which, by the way, is my least favorite thing to do in a time crunch. I've had horrible storage facility experiences in the past but was impressed by my experience with this facility. The main item being, I didn't even need to interact with anyone to get this handled. We already had enough going on, so this convenience was VERY appreciated. After a quick yelp search, Buckeye State Storage popped up. I noticed they were literally minutes from Cleveland State which was super convenient for my cousin. I immediately went onto their website and reserved their move-in special, a 10x10 for $99. I instantly received a gate code, room #, and my cousin already had her own lock from the past that she held onto. She dropped her stuff off 20 minutes later. That was easy!